Ohlalapps vs. STAY Guest App: Which Is Right for You?

Updated May 16, 2026  ·  215 verified reviews analyzed

TLDR

We analyzed 215 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Ohlalapps shines .

STAY shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile App and Guest Messaging.

See the full breakdown below ↓

How Does Ohlalapps Compare to STAY Guest App?

Side-by-side ratings based on 215 verified hotelier reviews on HTR.

HTScore
0
47
Likelihood to Recommend
0%
96%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.8/5
Value for Money
0.0/5
4.6/5
Starting Price Contact sales From $300/mo
Verified Reviews 0 215

What Are the Pros and Cons of Ohlalapps vs STAY Guest App?

After analyzing 215 verified reviews, Ohlalapps users most value its , while STAY users highlight guest experience optimization, mobile and user experience, operational efficiency. Click any theme to see what reviewers say.

Ohlalapps Ohlalapps STAY STAY
Pros
+ Guest Experience Optimization
+ Mobile and User Experience
+ Operational Efficiency
+ Support and Service
Cons
CMS and Customization
Integration Capabilities
Analytics and Reporting

Ohlalapps vs STAY: Rankings by Hotel Segment

How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Ohlalapps Ohlalapps STAY STAY
Small (10-24 rooms) #9 10 reviews
Mid-Size (25-74 rooms) #4 83 reviews
Large (75-199 rooms) #2 89 reviews
X-Large (200+ rooms) #2 24 reviews

By Property Type

Segment Ohlalapps Ohlalapps STAY STAY
Boutique #2 77 reviews
Luxury #2 88 reviews
Branded / Chain #3 91 reviews
Extended Stay #6 7 reviews

By Region

Segment Ohlalapps Ohlalapps STAY STAY
North America #5 27 reviews
Europe #3 112 reviews
Asia Pacific #6 3 reviews
Middle East #7 2 reviews

The Decision

Choosing the right hotel guest app can significantly influence your guest experience, operational efficiency, and revenue. Both Ohlalapps and STAY offer solutions to connect guests with your hotel services, but they diverge sharply in scope, reputation, and recent reviews. Your team needs a platform that’s reliable, feature-rich, and supports your hotel’s growth, but which one truly delivers?

Ohlalapps aims to provide a simple app creation tool, while STAY offers a comprehensive guest experience operating system with a proven track record. Are you looking for a straightforward app builder or a robust system that digitizes multiple hotel services?

Is Ohlalapps or STAY Guest App Better for Hotels?

Ohlalapps is a DIY app creation platform that simplifies building your hotel’s mobile presence. It allows you to create a branded app with basic customization, but its lack of verified integrations and recent reviews makes it hard to gauge its current effectiveness.

STAY, on the other hand, is a well-established platform with over 200 recent reviews and an impressive 4.83/5 customer support rating. Its features extend beyond standard guest apps to include real-time updates, service requests, and integrations with major PMS systems, making it a trusted choice for hotels seeking a full-scale guest experience system.

Given the stark difference in recent user feedback and support ratings, STAY's more recent reviews and higher ratings make it the more dependable option. Does your hotel need a simple app builder or a complete guest experience platform with proven results?

STAY Guest App vs Ohlalapps: Which Should Your Hotel Choose?

If your hotel requires a comprehensive, well-supported system that enhances operational efficiency and guest satisfaction, STAY is the clear winner. Its extensive feature set, verified integrations, and a customer base that includes major chains like NH Hotels and Riu make it a solid choice for mid-sized to large hotels.

If your hotel is a small property or a startup looking for an easy-to-build app without the need for extensive integrations or support, Ohlalapps might suffice. However, with no recent reviews or proven features, it’s less likely to meet evolving guest expectations or scale with your hotel’s growth.

In essence, choose STAY if you value proven performance and full-service capabilities. Opt for Ohlalapps if you need a quick, basic app with minimal complexity.

Is Ohlalapps or STAY Guest App Easier to Use?

Ohlalapps offers a straightforward online application builder that emphasizes simplicity, but it lacks a large user base or recent support feedback to confirm ease of use. Its minimal feature set and unverified reviews suggest limited ongoing development or user satisfaction.

STAY excels in usability, with a 4.78/5 rating for ease of use based on over 200 recent reviews. Its intuitive CMS, mobile interface, and straightforward onboarding process are praised for making staff and guests comfortable quickly.

Edge: STAY.

Which Has Better Features: Ohlalapps or STAY Guest App?

Ohlalapps provides the basic ability to create a mobile app, but it offers no additional features or integrations. It’s primarily a tool to build an app with limited customization and no advanced modules.

STAY, by contrast, has 14 features including chatbots, automated replies, message routing, room service ordering, local recommendations, multilingual support, guest profiles, and web-app access. It’s designed to digitize and streamline multiple hotel services within a single platform.

Edge: STAY.

Which Has Better Customer Support: Ohlalapps or STAY Guest App?

Ohlalapps offers no recent reviews or support ratings, indicating limited or unverified support options. This could be an issue if your hotel relies on timely assistance or troubleshooting.

STAY boasts a 4.83/5 customer support rating, with many reviews highlighting their responsiveness and proactive service. Hotels like Barceló and NH Hotels commend STAY’s quick problem resolution and ongoing support.

Edge: STAY.

Which Has More Integrations: Ohlalapps or STAY Guest App?

Ohlalapps has no verified integrations or third-party partner connections listed. This limits its ability to sync with your existing hotel management systems.

STAY integrates with 20 verified partners, including Hotelkit, Mews, Oracle Hospitality, and SiteMinder. These integrations facilitate smooth data flow and operational connectivity, vital for larger hotels or chains.

Edge: STAY.

Which Do Hoteliers Rate Higher: Ohlalapps or STAY Guest App?

Ohlalapps has no recent reviews, leaving its user satisfaction unverified. Its lack of feedback suggests it’s not widely adopted or tested in recent times.

STAY, with over 200 recent reviews and a 4/5 overall rating, is highly rated by hoteliers across property types, including luxury and chain hotels. Customers frequently praise its impact on guest satisfaction and operational efficiency.

Edge: STAY.

How Much Do Ohlalapps and STAY Cost?

Ohlalapps does not publicly list pricing or offer a free trial, which complicates budgeting. Its pricing structure appears to be custom and may involve additional costs for features or support.

STAY charges a straightforward $300 monthly fee with no implementation or hidden costs, making it easier to plan your budget. The clear pricing and proven value make it a more predictable investment.

What Type of Hotel Should Use Ohlalapps?

  • Hotels that need a simple app presence without complex features.
  • Small boutique hotels or startups with limited budgets.
  • Teams wanting to control branding and basic guest engagement.
  • Hotels that prefer a DIY approach without extensive support.

Not ideal if:

  • You require integrations with PMS or CRM systems.
  • You need advanced features like chatbots or multilingual support.
  • Your hotel aims for rapid growth or scaling with a proven platform.

What Type of Hotel Should Use STAY?

  • Hotels seeking a full guest experience solution with multiple features.
  • Chains or large independent hotels aiming for operational digitization.
  • Properties prioritizing support, integrations, and real-time updates.
  • Hotels wanting proven tools to reduce queues, increase revenue, and improve guest satisfaction.

Not ideal if:

  • You need a minimal app with only basic functionality.
  • Your hotel has very limited budgets or prefers DIY app creation.
  • You operate a very small property with minimal digital service needs.

STAY vs Ohlalapps: The Bottom Line for Hotels

STAY is the more established, feature-rich guest app platform, backed by a large user base and recent, positive reviews. Its wide integration options, robust customer support, and proven track record make it suitable for hotels that want to elevate their guest experience and streamline operations.

Ohlalapps offers a simple app builder ideal for small properties or those new to mobile apps, but its lack of recent feedback, integrations, and features make it less suitable for hotels aiming for growth or advanced service delivery.

Choose STAY if your hotel needs a comprehensive, reliable platform with extensive support and proven results. Opt for Ohlalapps if you seek a basic app-building tool at a lower cost and minimal feature requirements.


Your hotel’s success depends on selecting the right digital tools. Given the recent reviews, proven features, and support ratings, STAY Guest App stands out as the safer, more effective choice for most hotels today.

How Much Do Ohlalapps and STAY Guest App Cost?

Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Ohlalapps Ohlalapps STAY STAY
Starting Price From $300/mo

Which Features Does Ohlalapps Have That STAY Guest App Doesn't (and Vice Versa)?

According to HTR's product database, Ohlalapps and STAY Guest App share 0 features. Here are the key differences — features one has that the other lacks.

Feature Ohlalapps Ohlalapps STAY STAY
Automated Replies
Chatbot
Guest Messaging
Message Routing
Mobile App
Web-app

Showing top differences. 2 more features differ between these products.

Real-World Results: Ohlalapps vs STAY by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Ohlalapps Ohlalapps

No published case study for this goal yet.

STAY Barceló Hoteles Large
+ Room Service is faster. It's more comfortable. For the guests. And for the staff too
+ Barceló can make better decisions in real time
+ Through live surveys, Barceló can detect pain points more easily and streamline processes

"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."

Álvaro Montalvo
Álvaro Montalvo
Project Manager Innovation
Improve Guest Experience
Ohlalapps Ohlalapps

No published case study for this goal yet.

STAY AMR Collection Mid-Size
+ The app pays for itself according to AMR's Product Manager. "Spa services, gourmet dinners, wine sales, and other premium services have seen significant increases since we implemented the app.
+ The implementation of STAY skyrocketed the number of users of AMR's app. Increasing them by 50% was their goal. However, they "far exceeded that goal.
+ AMR's users rate the app 4.7 out of 5 on average. The app has been downloaded tens of thousands of times in 50 AMR hotels.

"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."

Yudy Mora
Yudy Mora
Product Owner Manager

Ohlalapps vs STAY: The Bottom Line

Ohlalapps
Ohlalapps
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
STAY
STAY
4.8/5 from 215 reviews

What hoteliers love

Guest Experience Optimization 97% positive

Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information... Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information and services. Features like real-time updates, mobile service ordering, and the ability to make restaurant reservations reduce wait times and provide convenience.

Mobile and User Experience 90% positive

The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and man... The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and manage content, whether they are hotel staff or guests.

Operational Efficiency 96% positive

STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front de... STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front desk lines. The tool facilitates sustainable practices by digitizing traditional paper-based services, aiding hotels in their sustainability goals.

Where hoteliers push back

CMS and Customization 41% negative

The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more f... The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more flexibility in design and functionality.

Integration Capabilities 50% negative

Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrati... Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrations streamline data management and help provide a seamless experience for both staff and guests.

Unique capabilities

Mobile App Chatbot Automated Replies Message Routing Guest Messaging
4.8/5 ease of use 4.8/5 support 20 integrations
Visit Profile

Where the ratings diverge most

Overall Rating STAY 3.0 vs 0.0 (+3)
Ease of Use STAY 4.8 vs 0.0 (+4.8)
Customer Support STAY 4.8 vs 0.0 (+4.8)
Value for Money STAY 4.6 vs 0.0 (+4.6)
Onboarding STAY 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About Ohlalapps vs STAY Guest App

Can Ohlalapps replace STAY Guest App?

It depends on your requirements. Ohlalapps and STAY Guest App share many core Hotel Guest Apps features, but each has unique capabilities. Ohlalapps offers 0 verified integration partners, while STAY Guest App offers 20. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. STAY Guest App leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Ohlalapps or STAY Guest App offer a free plan?

Ohlalapps: No. STAY Guest App: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Ohlalapps and STAY Guest App?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Ohlalapps has an HT Score of 0 and STAY has 47. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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