Mews PMS vs OpenHotel PMS: Property Management Systems Comparison (2026)

How Does Mews PMS Compare to OpenHotel PMS?

Side-by-side ratings based on 993 verified hotelier reviews on HTR.

	Mews	OpenHotel
HTScore	99	19
Likelihood to Recommend	92%	95%
Ease of Use	4.7/5	4.7/5
Customer Support	4.3/5	4.8/5
Value for Money	4.4/5	4.8/5

Starting Price	From $900/mo	From $600/mo
Verified Reviews	935	58

What Are the Pros and Cons of Mews PMS vs OpenHotel PMS?

After analyzing 993 verified reviews, Mews users most value its ease of use and intuitive interface, customer support and onboarding, automation and workflow efficiency, while OpenHotel users highlight customer support, user-friendly pms, continuous updates and improvements. Click any theme to see what reviewers say.

Mews	OpenHotel
Pros
+ Ease of use and intuitive interface ▾ The most consistent positive theme is that Mews is easy for hotel teams to learn and use, with a clear, modern interface that helps new staff get productive quickly. Reviewers frequently mention that the simple layout reduces clicks, speeds up daily work, and makes training easier across front office and operational teams.	+ Customer Support ▾ The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
+ Customer support and onboarding ▾ Users often praise the responsiveness and helpfulness of Mews support, account managers, and onboarding specialists, especially during implementation and change management. At the same time, this is also a recurring criticism area: some reviews mention slow ticket resolution, overly chat-based support, or onboarding that is too generic for complex hotel setups.	+ User-friendly PMS ▾ Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
+ Automation and workflow efficiency ▾ Users most often say Mews removes repetitive admin work across reservations, payments, emails, check-in/out, and housekeeping. Hotels value the time savings because teams can focus more on guests and less on manual processing, especially during peak operations.	+ Continuous Updates and Improvements ▾ Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
+ Integrations and open API ▾ Many reviewers see Mews as especially strong because it connects cleanly with payment tools, channel managers, RMS, POS, housekeeping apps, and custom APIs. The open ecosystem is often described as a key reason Mews reduces manual work and supports a more flexible tech stack, though a few users want broader or cheaper third-party options.	+ Direct OTA Connections ▾ Several hoteliers praised OpenHotel for its direct connections with major Online Travel Agencies (OTAs) like Booking.com and Expedia. This integration simplifies inventory updates, reduces manual work, and enhances guest booking experiences. Users mention that it allows for better participation in promotions right within the system, aiding revenue management.
Cons
− Billing, invoicing, and payments ▾ Billing and payment handling is one of the most frequently discussed areas, with many users praising automated payments, room charging, and payment links. However, this is also a common pain point: reviewers frequently mention refund handling, invoice corrections, split bills, reconciliations, and company billing as complicated or not intuitive enough.	− Reporting Capabilities ▾ While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
− Reporting and analytics ▾ Reporting is widely valued for giving managers visibility into occupancy, revenue, and operational trends, but many users want more customization, better filtering, and more reliable consistency between reports. Several reviewers specifically call out BI, analytics dashboards, and export options as areas where Mews can better support data-driven decisions.	− Financial Processing ▾ Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
− Multi-property and group management ▾ Operators with multiple hotels or group business repeatedly say Mews helps centralize operations, but many want stronger cross-property visibility, bulk changes, and more advanced group tools. Group blocks, shared reporting, and easier handling of rates, availability, and reservations across sites are common requests.	− Group Booking Tools ▾ The system's ability to handle group bookings efficiently resonates with users. OpenHotel allows for different group booking rates and room blocks, with suggestions for color coding to make it easy to identify different groups. However, several reviews suggest further streamlining to simplify the process even more.

Mews vs OpenHotel: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment	Mews	OpenHotel
Small (10-24 rooms) ▾	#3 363 reviews	#25 36 reviews
Mews Mews is a top Property Management Systems pick among small hotels on HotelTechReport, noted for its automation of routine tasks that "reduces manual workload and minimizes mistakes." This feature allows staff to focus on guest service rather than administrative duties, which is crucial for lean teams in small properties. OpenHotel OpenHotel is a top Property Management Systems pick among small hotels on HotelTechReport for its responsive support team, with users noting, “They are always available and willing to help.” This focus on customer service helps small properties effectively manage their operations.
Mid-Size (25-74 rooms) ▾	#1 386 reviews	#41 11 reviews
Mews Mews is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its open API that facilitates seamless integrations with various tools, enabling users to streamline operations effectively. This capability allows staff to automate repetitive tasks like check-ins and payments, freeing them to focus more on enhancing the guest experience. OpenHotel OpenHotel is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its strong customer support that helps users implement new ideas and solve problems promptly. As one hotelier put it, staff are "always willing to help" and find ways to customize the experience.
Large (75-199 rooms) ▾	#2 80 reviews	#51 0 reviews
Mews Mews is a top Property Management Systems pick among large hotels on HotelTechReport for its cloud-native design that enables swift integration and continuous development, allowing teams to manage operations without lengthy setup. Hoteliers report that it significantly reduces manual tasks, leading to quicker check-ins and improved guest interactions. OpenHotel No segment summary available.
X-Large (200+ rooms) ▾	#3 49 reviews	#24 2 reviews
Mews Mews is a top Property Management Systems pick among X Large hotels on HotelTechReport, thanks to its strong focus on integrations and automation, simplifying daily operations like check-ins and billing, which "allows us to provide a better guest experience. OpenHotel No segment summary available.

By Property Type

Segment	Mews	OpenHotel
Boutique ▾	#2 505 reviews	#36 16 reviews
Mews Mews is a top Property Management Systems pick among boutique hotels on HotelTechReport, recognized for its automation features that significantly reduce manual tasks, enabling staff to focus on providing excellent guest service. Hoteliers note that "the system has truly revolutionized the way we manage our hotel," enhancing overall efficiency and guest satisfaction. OpenHotel OpenHotel is a top Property Management Systems pick among Boutique hotels on HotelTechReport, praised for its strong customer service and responsiveness; users note that support staff are approachable and quick to address questions or issues.
Luxury ▾	#5 238 reviews	#46 4 reviews
Mews Mews is a top Property Management Systems pick among Luxury hotels on HotelTechReport. Hoteliers highlight its "exceptional support" and the system’s ability to automate daily operations, allowing staff to focus more on delivering personalized guest experiences. OpenHotel No segment summary available.
Branded / Chain ▾	#2 181 reviews	#32 9 reviews
Mews Mews is a top Property Management Systems pick among branded hotels on HotelTechReport, praised for its ability to streamline operations through a comprehensive open API that supports numerous integrations. This flexibility allows teams to automate many tasks, freeing up time to focus on delivering a better guest experience. OpenHotel OpenHotel is a top Property Management Systems pick among branded hotels on HotelTechReport, noted for its ability to quickly update rates across multiple properties, allowing operators to manage nine hotels with ease. Hoteliers appreciate the comprehensive visibility of key metrics on the front page, enhancing daily management.
Extended Stay ▾	#1 139 reviews	#46 2 reviews
Mews Mews is a top Property Management Systems pick among Extended-Stay-Serviced-Apartments on HotelTechReport, shining with its online check-in feature that allows guests to complete payment and receive digital keys through their phones, reducing front-desk friction significantly. OpenHotel No segment summary available.

By Region

Segment	Mews	OpenHotel
North America ▾	#8 110 reviews	#14 54 reviews
Mews Mews is a top Property Management Systems pick among mid-sized hotels in North America on HotelTechReport, thanks to its automated check-in process that frees up staff to engage more with guests. Hoteliers appreciate how this feature enhances overall guest interactions, allowing for meaningful conversations during check-in. OpenHotel OpenHotel is a top Property Management Systems pick among North American hotels on HotelTechReport, praised for its dedicated customer support team that quickly resolves issues and personalizes assistance, making day-to-day operations smoother for property managers.
Europe ▾	#1 714 reviews	—
Mews Mews is a top Property Management Systems pick among mid-sized hotels in Europe on HotelTechReport, particularly valued for its automation capabilities that simplify daily operations like check-ins, invoicing, and guest communications. Users appreciate that Mews reduces manual work, allowing staff to focus more on guest interactions. OpenHotel No segment summary available.
Asia Pacific ▾	#10 17 reviews	—
Mews Mews is a top Property Management Systems pick among Asia Pacific hoteliers on HotelTechReport, praised for its real-time automation in payments, which allows staff to focus more on guest interactions rather than administrative tasks. Mews transforms operational efficiency with features that enhance the guest experience and streamline workflows. OpenHotel No segment summary available.
Middle East ▾	#30 8 reviews	—
Mews Mews is a top Property Management Systems pick among mid-sized hotels in the Middle East on HotelTechReport, thanks to its ability to integrate with various tools, providing vital insights and simplifying daily operations. Hoteliers appreciate that it "simplifies our daily work," enabling them to better manage tasks across multiple areas. OpenHotel No segment summary available.

The Decision
Choosing between Mews PMS and OpenHotel PMS hinges on your hotel's size, operational complexity, and growth ambitions. Both systems aim to streamline property management, but they diverge significantly in user experience, feature depth, and market reach. Mews offers a more extensive ecosystem and recent reviews, making it the more reliable choice for modern, scalable hotel operations. Are you ready to pick a system that will support your hotel's future growth?

Is Mews PMS or OpenHotel PMS Better for Hotels?

Mews and OpenHotel both serve property management needs, but they approach the challenge differently. Mews, with its cloud-native architecture and over 750 reviews, provides a flexible, automation-rich platform that supports complex operations. OpenHotel, with fewer recent reviews and a narrower regional presence, is designed for smaller, straightforward properties seeking an all-in-one solution. The key question is: which aligns better with your hotel's specific needs and growth plans?

Mews PMS vs OpenHotel PMS: Which Should Your Hotel Choose?

If your hotel needs a platform with extensive integrations, automation, and scalability, go with Mews. Its broad feature set, including guest CRM, online check-in, and real-time reporting, makes it ideal for boutique and independent hotels aiming to grow. If simplicity and affordability are your priorities, and your property is small or regional, OpenHotel's user-friendly interface and integrated booking tools may fit better. However, the more recent reviews and larger user base favor Mews for long-term success.

Is Mews PMS or OpenHotel PMS Easier to Use?

Mews boasts a high ease-of-use rating at 4.7/5, with many reviews praising its intuitive interface, modern design, and quick onboarding—some users highlight how staff can log in from anywhere and work remotely. OpenHotel is similarly rated at 4.71/5, with users appreciating its straightforward setup and helpful support, especially for smaller teams. Nevertheless, Mews' more sophisticated features sometimes require more learning upfront. Edge: Mews.

Which Has Better Features: Mews PMS or OpenHotel PMS?

Mews offers 36 unique features, including a guest CRM, integrated ID scanner, automated space management, and a guest app—none of which are available in OpenHotel. OpenHotel provides a solid core PMS with yield management, OTA connections, and group booking tools but lacks the extensive automation and guest engagement features of Mews. For advanced operational needs, Mews' feature depth gives it the edge.

Which Has Better Customer Support: Mews PMS or OpenHotel PMS?

OpenHotel’s support score of 4.82/5 is driven by personalized, responsive service, with reviews emphasizing the helpfulness of its small support team. Mews, rated at 4.27/5, receives praise for its support but sometimes faces criticism for bugs or slow resolutions. Given the recent reviews' focus and the larger user base, OpenHotel’s support appears more consistent. Edge: OpenHotel.

Which Has More Integrations: Mews PMS or OpenHotel PMS?

Mews boasts 336 verified partners, including major channel managers and property solutions, offering a wide array of integrations—many exclusive. OpenHotel has only 12 verified partners, sharing a few with Mews but lacking the breadth of third-party connectivity. If integrations are crucial to your operations, Mews' extensive ecosystem provides a clear advantage.

Which Do Hoteliers Rate Higher: Mews PMS or OpenHotel PMS?

Mews has a 4.62/5 overall rating based on 758 reviews, with recent feedback highlighting its automation and flexibility—especially from boutique and hostel properties. OpenHotel’s higher rating at 4.81/5 is based on fewer reviews, mostly from small properties, emphasizing ease of use and support. The larger, more recent review count for Mews suggests a more reliable and evolving platform. Edge: Mews.

How Much Do Mews and OpenHotel Cost?

Mews charges a base fee of $900 monthly, with no implementation or per-room charges, providing transparency and scalability for growing hotels. OpenHotel’s pricing is not publicly disclosed but appears to be a subscription-based model without setup fees, often favored by smaller operators. Considering features and market presence, Mews' pricing aligns with its extensive capabilities and larger scale.

What Type of Hotel Should Use Mews PMS?

Hotels that require scalable, automation-rich management.
Boutique, independent, or hostel operators aiming for growth.
Properties seeking extensive integrations and guest engagement tools.
Teams that prefer cloud-native, mobile access, and real-time reporting.
Not ideal if: your hotel is very small with minimal operations; you prefer a simple, budget-friendly system without advanced features.

What Type of Hotel Should Use OpenHotel PMS?

Small to medium-sized properties needing an all-in-one, easy-to-use platform.
Hotels prioritizing cost-effectiveness and quick onboarding.
Operators who value personalized support and straightforward features.
Properties with limited technical staff or regional focus.
Not ideal if: you require extensive automation, advanced guest CRM, or broad integrations; you plan to scale rapidly or need multi-property management.

Mews vs OpenHotel: The Bottom Line for Hotels

Mews and OpenHotel both target different hotel segments. Mews offers a flexible, automation-heavy platform suited for hotels seeking growth and operational sophistication, while OpenHotel provides a straightforward, user-friendly solution for smaller properties.

If your hotel needs scalability, extensive integrations, and automation, go with Mews for its superior review score, feature set, and recent user feedback. For smaller, regional hotels prioritizing ease of use and support, OpenHotel remains a strong contender, especially given its higher recent ratings and personal service.

In conclusion, choose Mews if you want a future-proof, highly connected PMS that can grow with your hotel. Opt for OpenHotel if you seek simplicity, direct support, and cost-effective property management—especially in regional markets.

How Much Do Mews PMS and OpenHotel PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

	Mews	OpenHotel
Starting Price	From $900/mo	From $600/mo

Feature Comparison: Mews PMS vs OpenHotel PMS

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature	Mews	OpenHotel
▾ Accounting & Finance	100%	80%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
▾ Marketing & Ecommerce	100%	63%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
▾ Administration & Configuration	75%	75%
Centralized user & role management
Multi-lingual
Cloud based
On premise
▾ Customer Management	100%	50%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
▾ Front Office	92%	34%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
▾ Groups Management	100%	50%
Group functionality
Automated Space Optimization
▾ Guest Experience	100%	12%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
▾ Housekeeping	100%	13%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
▾ Payments	100%	80%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
▾ Reservations Management	100%	23%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
▾ Revenue Management	100%	80%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
▾ Taxes & Compliance	100%	0%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
▾ Support & Training	100%	100%
Online 24/7 support
▾ Food & Beverage	100%	100%
EPoS
▾ Spa	0%	0%
Spa & Wellness Module

Real-World Results: Mews vs OpenHotel by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs

Episode Tbilisi Small

+ Zero connection fee costs

+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)

+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili

Co-Founder & CEO, Episode Hotels

OpenHotel

No published case study for this goal yet.

Increase Operational Efficiency

Aplend Apartments Mid-Size

+ Five properties went live in the space of two weeks

+ One week from welcome call to go live date for several resorts

+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka

Owner, Aplend Group

OpenHotel

No published case study for this goal yet.

Improve Guest Experience

Leven Manchester Small

+ 33% of guests use online check-in

+ 9% higher ADR for guests who use online check-in

+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle

General Manager, Leven Manchester

OpenHotel

No published case study for this goal yet.

Mews vs OpenHotel: The Bottom Line

Mews

4.6/5 from 935 reviews

What hoteliers love

Ease of use and intuitive interface 83% positive

The most consistent positive theme is that Mews is easy for hotel teams to learn and use, with a clear, modern interface that helps new staff get prod... The most consistent positive theme is that Mews is easy for hotel teams to learn and use, with a clear, modern interface that helps new staff get productive quickly. Reviewers frequently mention that the simple layout reduces clicks, speeds up daily work, and makes training easier across front office and operational teams.

Customer support and onboarding 70% positive

Users often praise the responsiveness and helpfulness of Mews support, account managers, and onboarding specialists, especially during implementation... Users often praise the responsiveness and helpfulness of Mews support, account managers, and onboarding specialists, especially during implementation and change management. At the same time, this is also a recurring criticism area: some reviews mention slow ticket resolution, overly chat-based support, or onboarding that is too generic for complex hotel setups.

Automation and workflow efficiency 82% positive

Users most often say Mews removes repetitive admin work across reservations, payments, emails, check-in/out, and housekeeping. Hotels value the time s... Users most often say Mews removes repetitive admin work across reservations, payments, emails, check-in/out, and housekeeping. Hotels value the time savings because teams can focus more on guests and less on manual processing, especially during peak operations.

Where hoteliers push back

Billing, invoicing, and payments 54% negative

Billing and payment handling is one of the most frequently discussed areas, with many users praising automated payments, room charging, and payment li... Billing and payment handling is one of the most frequently discussed areas, with many users praising automated payments, room charging, and payment links. However, this is also a common pain point: reviewers frequently mention refund handling, invoice corrections, split bills, reconciliations, and company billing as complicated or not intuitive enough.

Reporting and analytics 62% negative

Reporting is widely valued for giving managers visibility into occupancy, revenue, and operational trends, but many users want more customization, bet... Reporting is widely valued for giving managers visibility into occupancy, revenue, and operational trends, but many users want more customization, better filtering, and more reliable consistency between reports. Several reviewers specifically call out BI, analytics dashboards, and export options as areas where Mews can better support data-driven decisions.

Ranks higher for

Large (75-199 rooms) #2 vs #51

Mid-Size (25-74 rooms) #1 vs #41

Small (10-24 rooms) #3 vs #25

X-Large (200+ rooms) #3 vs #24

Unique capabilities

Multi-lingual Multi-currency Guest CRM Guest profiles Integrated CRS

4.7/5 ease of use 4.3/5 support 352 integrations

Visit Website

OpenHotel

4.8/5 from 58 reviews

What hoteliers love

Customer Support 98% positive

The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.

User-friendly PMS 78% positive

Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.

Continuous Updates and Improvements 86% positive

Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.

Where hoteliers push back

Reporting Capabilities 47% negative

While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.

Financial Processing 64% negative

Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.

Ranks higher for

Motels #13 vs #15

Ca #10 vs #13

4.7/5 ease of use 4.8/5 support 14 integrations

Visit Profile

Where the ratings diverge most

Customer Support OpenHotel 4.8 vs 4.3 (+0.6)

Value for Money OpenHotel 4.8 vs 4.4 (+0.4)

Frequently Asked Questions About Mews PMS vs OpenHotel PMS

Can Mews PMS replace OpenHotel PMS?

It depends on your requirements. Mews PMS and OpenHotel PMS share many core Property Management Systems features, but each has unique capabilities. Mews PMS offers 352 verified integration partners, while OpenHotel PMS offers 14. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Mews PMS leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Mews PMS or OpenHotel PMS offer a free plan?

Mews PMS: No. OpenHotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Mews PMS and OpenHotel PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 99 and OpenHotel has 19. Here is how the score is calculated.

Criteria Group	Weight	What It Measures
Customer Ratings & Reviews		How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.
Partner Ecosystem		How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.
Customer Centricity		How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.
Reach, Staying Power & Resources		How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →