The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 118 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Quore shines — especially for brand properties (3.0/5) .
SalesAndCatering.com shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Pace, Sales Activity, and GRC Reporting and Workflow Automations.
Side-by-side ratings based on 118 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 12 | 106 |
After analyzing 118 verified reviews, Quore users most value its , while SalesAndCatering.com users highlight ease of use, training and support, efficient reporting. Click any theme to see what reviewers say.
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Event Management
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Email Integration
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How each product ranks among Hotel Sales Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #9 0 reviews | #8 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #7 8 reviews | #3 71 reviews |
| Large (75-199 rooms) ▾ | #6 3 reviews | #2 24 reviews |
| X-Large (200+ rooms) ▾ | #8 1 reviews | #4 8 reviews |
By Property Type
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| Boutique ▾ | #6 4 reviews | #3 44 reviews |
| Luxury ▾ | #7 4 reviews | #4 19 reviews |
| Branded / Chain ▾ | #5 10 reviews | #2 79 reviews |
| Extended Stay ▾ | #5 4 reviews | #3 14 reviews |
By Region
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| North America ▾ | #4 12 reviews | #3 103 reviews |
| Europe | #8 0 reviews | — |
| Asia Pacific | #4 0 reviews | #3 1 reviews |
In the fiercely competitive hotel sales software market, your hotel needs a solution that boosts efficiency, improves communication, and streamlines workflows. Quore (Sales) and STS Cloud by SalesandCatering.com are two prominent options, each promising to enhance your sales operations. While Quore’s sales app aims to unify sales tracking and operational management, STS Cloud offers a broader, all-in-one sales and catering platform. But which truly aligns with your hotel’s needs?
Both products serve the core purpose of managing sales pipelines, contracts, and event details. However, Quore’s sales module specializes in operational integration and departmental communication, whereas STS Cloud emphasizes end-to-end catering and event management. Do you prioritize a unified operational platform or a dedicated sales and catering system?
Quore (Sales) is designed primarily for hotels seeking to improve internal communication and operational coordination. Its strengths lie in tracking leads, managing contracts, and passing information seamlessly between departments, making it ideal for hotels that need a sales tool tightly integrated with hotel operations.
Conversely, STS Cloud is a full-featured sales and catering solution that manages the entire booking process from lead capture to BEO management. It is better suited for hotels with large event spaces, multiple venues, or properties that handle numerous group bookings and catering requests daily.
Given that Quore’s overall review count is significantly lower (12 reviews) compared to STS’s 96 reviews, and that STS’s recent reviews are also more current, STS Cloud’s data provides a clearer picture of its ongoing performance and user satisfaction. Does your hotel require a platform with proven, up-to-date reviews and extensive features?
If your hotel needs a sales solution that integrates operational tasks such as maintenance, housekeeping, and internal communication, Quore (Sales) offers a tailored experience with features like department communication and inspection tracking. It’s particularly suitable for hotels focused on operational efficiency and departmental collaboration.
If your goal is to enhance your sales and catering processes with detailed lead management, proposal creation, and event planning, STS Cloud’s extensive feature set is the better fit. Its offerings include contract management, BEO handling, workflow automation, and unlimited user access at a flat rate, ideal for hotels with sizable sales teams or multiple properties under one management.
For properties emphasizing ease of use, STS Cloud’s UI scores higher (4.74/5) versus Quore’s 3.5/5. If your team values intuitive design and quick onboarding, STS likely reduces training time and boosts adoption.
In terms of feature depth, STS Cloud provides 11 unique features such as e-signatures, lead scoring, and workflow automations, compared to Quore’s zero exclusive features. For comprehensive sales and catering functions, STS is clearly the stronger choice.
Support ratings favor STS (4.72/5) over Quore (4/5), with reviews highlighting responsive, knowledgeable customer service and effective onboarding. When support quality is critical, STS’s recent review activity confirms ongoing reliability.
In integrations, Quore boasts 8 verified partners, including Revinate and Kipsu, while STS offers 7, including OPERA and Cloudbeds. Your existing systems may tip the scale depending on compatibility needs, but STS’s slightly broader integrations make it a versatile pick.
Hotel reviews also favor STS, with a near-perfect 9.54/10 NPS score and 96 reviews, compared to Quore’s 6.5/5 and 12 reviews. Larger, more recent feedback indicates higher user satisfaction for STS.
Pricing for STS is straightforward at $300/month with no setup fees, whereas Quore's pricing details are not publicly disclosed, but its lack of a free tier suggests a potentially higher cost for similar functionalities.
Edge: STS Cloud.
Quore primarily focuses on operational management and internal communication, offering features like maintenance tracking, employee communication, and inspection workflows. However, it lacks advanced sales-specific functionalities such as contract management or lead scoring.
STS Cloud delivers 11 distinct features tailored for sales and catering, including contact management, lead tracking, BEO management, digital proposals, e-signatures, workflow automations, and CRM capabilities. These comprehensive features support the entire sales process from lead to booking, giving your team more control and efficiency.
While Quore excels in operational department collaboration, STS’s suite covers every aspect of the sales and catering journey, making it the more feature-rich choice for driven sales teams.
Edge: STS Cloud.
Quore maintains a 4/5 support rating, with reviews praising their training quality and responsiveness. However, some users note that support can sometimes be generic and lacking in proactive engagement.
STS Cloud’s support rating is slightly higher at 4.72/5, with numerous recent reviews emphasizing quick, knowledgeable responses, and tailored assistance. Customers frequently commend STS’s attentive service and seamless onboarding process, which appears to be a consistent strength.
Given the more recent reviews and higher overall satisfaction, STS Cloud’s support system is more reliable, especially for hotels that rely on prompt, ongoing assistance.
Edge: STS Cloud.
Quore offers 8 verified integrations, including Revinate, Kipsu, and Crave Interactive, focusing on guest feedback, communication, and operational tools. STS Cloud provides 7 integrations, including prominent PMS systems like Opera and RoomKey, along with solutions like SkyTouch and Cloudbeds.
Both systems integrate with major hotel technology platforms but STS’s integrations with PMS systems are particularly valuable for automation of sales and catering data. If your hotel depends heavily on PMS integration, STS offers a slight edge.
Edge: STS Cloud.
STS Cloud’s reviews are overwhelmingly positive, with a 9.54/10 NPS score and 96 recent reviews, many highlighting ease of use, efficiency gains, and customer service. Its users span a broad range of hotel sizes, from boutique to large conference venues, demonstrating versatility.
Quore, with only 12 reviews and a 6.5/5 NPS, has limited recent feedback, and some users mention issues like limited sales functionality and difficulty viewing items on mobile apps. Its ratings reflect a smaller, more niche user base.
Overall, hoteliers rate STS Cloud higher, affirming its robust features, support, and user satisfaction.
Edge: STS Cloud.
Quore does not publicly disclose its pricing model, which suggests it may be custom or higher-tier. STS Cloud is priced at $300 per month with no additional setup or per-user fees, offering predictable, transparent costs.
If budget predictability and transparency are priorities, STS Cloud’s flat-rate pricing provides clear value. Quore’s lack of published pricing makes direct comparison difficult, but the overall higher review volume and recent feedback favor STS.
Edge: STS Cloud.
Hotels that:
Not ideal if:
Hotels that:
Not ideal if:
The core difference is that Quore (Sales) is primarily designed for operational management with some sales capabilities, while STS Cloud provides an extensive, dedicated sales and catering platform.
If your hotel requires a comprehensive sales solution that handles leads, proposals, contracts, and event operations seamlessly, STS Cloud is the clear choice. Its higher review volume, recent positive feedback, and extensive feature set underscore its suitability for hotels focused on growth and revenue.
Choose Quore if your main concern is internal communication, departmental workflows, and operational coordination, especially if sales are a secondary priority.
For hotels seeking a full-fledged sales and catering platform with proven support, extensive integrations, and user satisfaction, STS Cloud offers undeniable value and reliability.
In conclusion, STS Cloud is the more reliable, feature-rich, and well-rated solution for most hotels looking to improve sales and event management today.
Hotel Sales Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $300/mo |
According to HTR's product database, Quore (Sales) and STS Cloud (by SalesandCatering.com) share 0 features. Here are the key differences — features one has that the other lacks.
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| BEO Management | ||
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| Data Migration Services | ||
| E-Signatures | ||
| Pace, Sales Activity, and GRC Reporting |
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."
What hoteliers love
Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team... Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team members, positively contributing to seamless daily operations.
Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training se... Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training sessions to fit user needs, greatly benefiting operational transitions.
Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and... Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and sales activities. Some suggest adding more comprehensive reports for more detailed insights.
Where hoteliers push back
While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuiti... While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuitive event calendar functionalities.
While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in th... While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in this area for better workflow between emailing and system activities.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Quore (Sales) and STS Cloud (by SalesandCatering.com) share many core Hotel Sales Software features, but each has unique capabilities. Quore (Sales) offers 8 verified integration partners, while STS Cloud (by SalesandCatering.com) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. STS Cloud (by SalesandCatering.com) leads in ease of use at 4.7/5 vs 3.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Quore (Sales): No. STS Cloud (by SalesandCatering.com): No. Neither product currently offers a free tier. Most Hotel Sales Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Quore has an HT Score of 0 and SalesAndCatering.com has 38. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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