The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 186 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MeetingPackage shines in collaborative partnership and responsive vendor team, with exclusive features like Payments & Invoicing.
SalesAndCatering.com shines in ease of use — especially for hostel properties (5.0/5), with exclusive features like Mobile Sales CRM and Pipeline CRM.
Side-by-side ratings based on 186 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | From $300/mo |
| Verified Reviews | 80 | 106 |
After analyzing 186 verified reviews, MeetingPackage users most value its collaborative partnership and responsive vendor team, continuous product improvement and fast innovation, operational efficiency and faster processing, while SalesAndCatering.com users highlight ease of use, training and support, efficient reporting. Click any theme to see what reviewers say.
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Collaborative partnership and responsive vendor team
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Ease of Use
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Continuous product improvement and fast innovation
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Training and Support
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Operational efficiency and faster processing
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Efficient Reporting
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Customer journey and conversion improvement
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Event Management
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Admin permissions and profile matching
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Room for Improvement
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RFP flow and onboarding experience
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Email Integration
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Integration and connectivity with hotel systems
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How each product ranks among Hotel Sales Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #5 7 reviews | #8 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #6 30 reviews | #3 73 reviews |
| Large (75-199 rooms) ▾ | #5 22 reviews | #4 24 reviews |
| X-Large (200+ rooms) ▾ | #1 17 reviews | #4 6 reviews |
By Property Type
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| Boutique ▾ | #4 36 reviews | #3 47 reviews |
| Luxury ▾ | #4 17 reviews | #5 19 reviews |
| Branded / Chain ▾ | #3 45 reviews | #2 80 reviews |
| Extended Stay ▾ | #8 3 reviews | #3 14 reviews |
By Region
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| North America ▾ | #8 7 reviews | #3 103 reviews |
| Europe ▾ | #2 66 reviews | — |
| Asia Pacific | #6 0 reviews | #3 1 reviews |
| Middle East ▾ | #2 5 reviews | — |
MeetingPackage and STS Cloud both target hotel sales and catering operations but diverge significantly in their approach and ideal users. MeetingPackage specializes in automating the inbound RFP handling for groups, meetings, and events using AI to parse, follow up, and structure enquiries. This suits hotels with high volumes of group sales enquiries that require rapid, automated processing. STS Cloud offers a comprehensive, all-in-one sales and catering management platform with robust CRM, contract management, and event handling features, optimized for end-to-end sales workflows across property types.
Both products address the core hotel challenge of managing complex group sales and catering processes efficiently. They reduce administrative overhead, enable faster response times, improve data accuracy, and support revenue growth by streamlining event bookings and client communication. However, MeetingPackage’s AI-driven automation fits properties focused on inbound enquiry volume and quick turnaround, while STS Cloud serves teams needing a fully integrated, customizable sales and event management suite.
If your hotel group deals with numerous inbound RFPs for meetings and events, especially across multiple properties or with corporate clients, MeetingPackage’s AI agent can save significant time by automating enquiry intake and follow-up. This is supported by 80 reviews averaging 4.6/5 overall, with users praising automation and integration with PMS systems like Opera. MeetingPackage’s presence across 20 countries and its appeal to branded hotels (19% of users) and airport/conference hotels (9%) further validate its fit for properties with high event enquiry volumes. However, its recent review activity is light (4 reviews in the last six months), suggesting slightly less current feedback.
Conversely, if you run a hotel or portfolio that requires comprehensive sales and catering management beyond enquiry automation—including contract management, CRM pipelines, BEO generation, and detailed reporting—STS Cloud is preferable. With 106 reviews averaging 4.8/5, STS Cloud is highly rated across multiple segments, particularly branded hotels (36% users) and boutique hotels (14%). Its flat monthly pricing and all-in-one approach suit properties seeking a single platform for sales, catering, and contract workflows. Note that STS Cloud’s lack of recent reviews (none in the last six months) means its current performance is less documented.
For small or medium hotels prioritizing detailed contract and pipeline management, STS Cloud’s features like mobile CRM and contract management justify its higher base price ($300 vs. MeetingPackage’s $200). MeetingPackage lacks these but offers unique chain dashboards and payment/invoicing features.
Both MeetingPackage and STS Cloud score 4.7/5 for ease of use, with onboarding rated 4.6/5 and 4.5/5 respectively. Reviewers of MeetingPackage highlight its user-friendly interface and quick learning curve, with multiple mentions of the AI agent reducing manual data entry, which directly lessens front desk and sales team workload. STS Cloud users emphasize straightforward navigation and minimal training requirements, praising its well-organized layout that streamlines data input for group bookings and sales activities.
Some STS Cloud reviewers note minor challenges with split-screen functionality on laptops, while MeetingPackage requests include simplification of the week calendar view. Both platforms support teams adapting quickly, enabling faster operational adoption without prolonged training cycles.
Edge: Even.
MeetingPackage and STS Cloud share eight core hotel sales features such as RFP management, group booking, and reporting. MeetingPackage excels with two exclusive features: a Chain Dashboard for managing multiple properties’ enquiries centrally, and integrated Payments & Invoicing that simplify billing workflows for sales teams. These features streamline multi-property oversight and reduce accounting fragmentation, valuable for hotel groups.
STS Cloud offers three unique features: Contract Management, a Mobile Sales CRM, and Pipeline CRM. Contract Management automates contract creation, signature collection, and storage, reducing manual errors and accelerating deal closure. The Mobile Sales CRM allows sales teams to access client data and update opportunities remotely, crucial for on-the-go staff. Pipeline CRM visually tracks deal progress, making sales forecasting and prioritization intuitive.
The presence of Contract Management and Pipeline CRM in STS Cloud supports comprehensive sales workflows beyond enquiry intake, while MeetingPackage focuses more on automation and invoicing.
Edge: STS Cloud.
Both platforms have strong customer support ratings: MeetingPackage at 4.8/5 and STS Cloud at 4.7/5, with onboarding scores of 4.6/5 and 4.5/5 respectively. MeetingPackage users commend the short reaction times and friendly, accessible support team, with quick implementation of requested improvements. STS Cloud reviewers highlight responsive and personalized training, praising the North American support team’s readiness to assist and customize sessions.
Some MeetingPackage reviewers note ongoing feature requests are acknowledged and addressed, indicating active product development collaboration. STS Cloud users value the extensive training resources and the vendor’s commitment to evolving the platform based on user feedback.
Edge: Even.
MeetingPackage has 15 verified integrations, more than double STS Cloud’s 7. Both share a key integration with Oracle Hospitality. MeetingPackage’s unique partners include apaleo GmbH, Lighthouse, The Hotels Network, Mews, IDeaS, Amadeus, Stripe, and Planet, supporting a broad range of PMS, revenue management, and payment solutions. This wide integration ecosystem benefits hotels leveraging diverse technology stacks across multiple regions, especially in Europe and North America.
STS Cloud integrates with Stayntouch, SkyTouch Technology, RoomKey PMS, Actabl, Amaze Insights, and Cloudbeds, focusing on popular PMS options and analytics tools primarily in the North American market.
For hotels requiring extensive PMS and revenue management interoperability, MeetingPackage offers a more expansive and diverse connectivity suite.
Edge: MeetingPackage.
Overall ratings are close: MeetingPackage averages 4.6/5 across 80 reviews; STS Cloud averages 4.8/5 across 106 reviews. Neither product has sufficient recent reviews (fewer than 10 in the last six months) to establish a current rating trend. Likelihood to Recommend stands at 93% for MeetingPackage and 96% for STS Cloud.
Segment ratings show MeetingPackage excels in Vacation Rentals & Villas (4.8/5 from 6 reviews) and Hostels (4.7/5 from 10 reviews), reflecting its flexibility in non-traditional lodging. STS Cloud leads slightly in Bed & Breakfast & Inns (4.8/5 from 53 reviews), Boutique Hotels (4.9/5 from 47), and Branded Hotels (4.8/5 from 80), indicating strong approval in diverse hotel types and brand portfolios.
The broader review volume and slightly higher overall ratings give STS Cloud a modest edge in user satisfaction.
Edge: Even.
MeetingPackage’s base price is $200, while STS Cloud starts at $300, both without implementation fees or trials. Neither offers freemium or flat monthly pricing by room. MeetingPackage’s lower entry price reflects its focus on automating inbound enquiry handling, while STS Cloud’s higher cost includes comprehensive sales and catering management features, including contract and pipeline CRM modules.
Both pricing models target mid-sized to larger operations, but STS Cloud’s flat monthly fee covers unlimited users and full feature access, potentially offering better value for teams needing end-to-end coverage.
Not ideal if:
Not ideal if:
MeetingPackage and STS Cloud serve different operational priorities within hotel sales software. MeetingPackage focuses on automating the manual work of inbound group sales enquiries through AI, streamlining RFP parsing, follow-up, and booking structuring. STS Cloud delivers a comprehensive sales and catering solution that manages contracts, CRM pipelines, event calendars, and reporting, providing end-to-end sales workflow management.
Choose MeetingPackage if your hotel group handles a high volume of inbound meeting and event requests and needs to reduce administrative overhead quickly. Its AI agent automates enquiry processing and integrates with a broad set of PMS and revenue management tools, making it ideal for branded hotels and conference venues seeking efficiency gains.
Choose STS Cloud if your hotel or portfolio requires a full-featured platform that supports digital proposals, contract management, mobile CRM, and detailed sales reporting. Its intuitive interface and extensive sales pipeline features suit properties looking for a complete sales and catering solution with strong North American market presence and in-depth operational control.
Hotel Sales Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $200/mo | From $300/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Sales CRM
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| Mobile Sales CRM | ||
| Workflow Automations | ||
| Pipeline CRM | ||
| BEO Management | ||
| Lead Scoring | ||
| Contact Management | ||
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RPF Management
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F&B Planning
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Contracts & E-Signatures
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| Payments & Invoicing | ||
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| Contract Management | ||
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Reporting & Analytics
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| Chain Dashboard | ||
| Data Migration Services | ||
| Pace, Sales Activity, and GRC Reporting | ||
| Lead Scoring |
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"The biggest asset of MeetingPackage is automation. Our small team has limited time to answer every RFP, and this online rate and availability tool makes rate shopping as straightfo..."
No published case study for this goal yet.
"I believe the most significant benefit for both our customers and employees is the ability to save time and book with confidence."
"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."
What hoteliers love
Users repeatedly describe MeetingPackage as a true partner: the team is friendly, available, solution-oriented, and quick to respond. Hotels value the... Users repeatedly describe MeetingPackage as a true partner: the team is friendly, available, solution-oriented, and quick to respond. Hotels value the collaborative approach because it helps them work through requirements, improve outcomes, and move the product forward together.
Many reviews highlight that MeetingPackage evolves quickly through regular releases, enhancements, and iteration based on feedback. Buyers see this as... Many reviews highlight that MeetingPackage evolves quickly through regular releases, enhancements, and iteration based on feedback. Buyers see this as important because it keeps the platform aligned with changing hotel needs and helps deliver long-term business value, though a few want tighter communication around changes.
Reviewers note that MeetingPackage improves efficiency through fast processing, better workflow speed, and automation-oriented enhancements. Hotels vi... Reviewers note that MeetingPackage improves efficiency through fast processing, better workflow speed, and automation-oriented enhancements. Hotels view this as a way to reduce manual effort and increase responsiveness across sales and service operations.
Where hoteliers push back
One review highlights limitations in admin permissions, noting that only one person can create users, and asks for better profile matching. These gaps... One review highlights limitations in admin permissions, noting that only one person can create users, and asks for better profile matching. These gaps matter for hotels that need more flexible internal administration and more accurate customer or account matching.
A few reviews call out the need to improve hotel onboarding and refine the RFP flow. These comments suggest that while the platform is promising, smoo... A few reviews call out the need to improve hotel onboarding and refine the RFP flow. These comments suggest that while the platform is promising, smoother setup and better request handling would make adoption easier and the experience more mature.
Ranks higher for
Unique capabilities
What hoteliers love
Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team... Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team members, positively contributing to seamless daily operations.
Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training se... Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training sessions to fit user needs, greatly benefiting operational transitions.
Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and... Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and sales activities. Some suggest adding more comprehensive reports for more detailed insights.
Where hoteliers push back
While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuiti... While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuitive event calendar functionalities.
While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in th... While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in this area for better workflow between emailing and system activities.
Ranks higher for
Unique capabilities
It depends on your requirements. MeetingPackage (Venue & Sales Management) and STS Cloud (by SalesandCatering.com) share many core Hotel Sales Software features, but each has unique capabilities. MeetingPackage (Venue & Sales Management) offers 15 verified integration partners, while STS Cloud (by SalesandCatering.com) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MeetingPackage (Venue & Sales Management) leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
MeetingPackage (Venue & Sales Management): No. STS Cloud (by SalesandCatering.com): No. Neither product currently offers a free tier. Most Hotel Sales Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MeetingPackage has an HT Score of 86 and SalesAndCatering.com has 25. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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