The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 184 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MeetingPackage shines when it comes to customer experience — especially for brand properties (5.0/5) , with exclusive features like Payments & Invoicing.
SalesAndCatering.com shines when it comes to ease of use — especially for brand properties (0.0/5) , with exclusive features like Mobile Sales CRM and Pipeline CRM.
Side-by-side ratings based on 184 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $200/mo | From $300/mo |
| Verified Reviews | 78 | 106 |
After analyzing 184 verified reviews, MeetingPackage users most value its customer experience, automation and efficiency gains, support and development, while SalesAndCatering.com users highlight ease of use, training and support, efficient reporting. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Customer Experience
▾
|
+
Ease of Use
▾
|
|
+
Automation and Efficiency Gains
▾
|
+
Training and Support
▾
|
|
+
Support and Development
▾
|
+
Efficient Reporting
▾
|
|
+
Customizable Solutions
▾
|
+
Event Management
▾
|
| Cons | |
|
−
Improvement Areas
▾
|
−
Room for Improvement
▾
|
|
−
Reporting and Analytics
▾
|
−
Email Integration
▾
|
How each product ranks among Hotel Sales Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #4 7 reviews | #8 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #6 30 reviews | #3 71 reviews |
| Large (75-199 rooms) ▾ | #4 18 reviews | #2 24 reviews |
| X-Large (200+ rooms) ▾ | #2 18 reviews | #4 8 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #4 36 reviews | #3 44 reviews |
| Luxury ▾ | #5 16 reviews | #4 19 reviews |
| Branded / Chain ▾ | #3 44 reviews | #2 79 reviews |
| Extended Stay ▾ | #7 3 reviews | #3 14 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #8 8 reviews | #3 103 reviews |
| Europe ▾ | #2 62 reviews | — |
| Asia Pacific | #6 0 reviews | #3 1 reviews |
| Middle East ▾ | #2 5 reviews | — |
Choosing the right hotel sales software can significantly impact your property's revenue and operational efficiency. MeetingPackage and STS Cloud both aim to streamline sales and event management but cater to different hotel profiles and operational needs. While MeetingPackage emphasizes online booking and event management with robust integrations, STS Cloud offers a flexible, all-in-one sales and catering platform with extensive reporting and customization features. Which one aligns better with your hotel’s priorities?
MeetingPackage is designed primarily for venues and hotels that focus heavily on meeting and event bookings. It excels at real-time availability, online booking, and integrations with systems like Opera, making it ideal for properties that prioritize digital sales channels. Conversely, STS Cloud caters to a broad spectrum of hotels—from small independents to large chains—offering a full suite of sales, catering, and event management tools in an accessible, easy-to-use platform.
Both products aim to boost sales efficiency and reduce operational costs. MeetingPackage’s strength lies in its seamless online booking engine and integrations, which allow clients to book spaces instantly. STS Cloud, however, provides a comprehensive CRM, lead tracking, proposal management, and detailed reporting, making it suitable for hotels that want to manage the entire sales pipeline internally. Which approach better suits your property's sales strategy?
If your hotel needs to enhance online booking for meetings and events, especially with real-time availability, MeetingPackage is the clear choice. Its integrations with PMS systems and support for multi-day conferences make it ideal for venues with high digital sales volume. For hotels that prioritize managing a broad sales pipeline, customizing proposals, and detailed analytics, STS Cloud is preferable, particularly if your team values a single platform that handles lead capture, contracts, and reporting.
For properties seeking a dedicated event booking engine with integrations for a wide range of PMS, MeetingPackage is more suitable. Hotels aiming for a full sales and catering solution with flexible workflows and extensive customization should opt for STS Cloud. Your choice hinges on whether online booking or comprehensive sales management is your top priority.
MeetingPackage boasts a user-friendly interface rated at 4.6/5, with a simple setup process and straightforward navigation, according to recent reviews. Clients highlight its ease of integration with Opera and booking engines, along with a minimal learning curve for staff. However, some users mention that reporting and analytics could be improved, and there are minor usability issues with the extranet.
STS Cloud scores even higher at 4.74/5 for ease of use, with users praising its intuitive design, quick onboarding, and straightforward workflow. Its cloud-based nature allows staff to access the system from anywhere, with minimal training required. Customers also commend the dedicated customer support for helping teams adopt the platform smoothly.
Edge: STS Cloud.
MeetingPackage offers features like a Chain Dashboard and Payments & Invoicing, which are exclusive to it. It supports real-time availability, online booking, dynamic pricing, and integrations with multiple PMS systems. Its ability to handle multi-day conferences and corporate agreements enhances its appeal for large venues.
STS Cloud provides Contract Management, a Mobile Sales CRM, and a Pipeline CRM—features absent in MeetingPackage. It also offers lead capture, proposal generation, workflow management, and detailed reporting. While MeetingPackage excels at booking and availability, STS Cloud's strength lies in full sales funnel management.
Edge: STS Cloud, given its broader feature set for internal sales processes.
MeetingPackage has a solid support reputation, with a 4.81/5 rating and recent reviews citing quick response times and proactive assistance. Users appreciate their responsiveness but note some room for improvement in reporting and analytics.
STS Cloud also scores highly with a 4.72/5 support rating. Customers highlight the responsive North American support team, tailored training, and ongoing assistance. Many reviews mention that the support team helps integrate the system into daily operations seamlessly.
Edge: MeetingPackage, due to slightly more recent support reviews and responsiveness.
MeetingPackage integrates with 14 verified partners, including prominent systems like Apaleo, Mews, and Stripe, along with a shared integration with Oracle Hospitality. Its extensive integration network allows for flexible system automation and real-time updates.
STS Cloud connects with 7 verified partners, including Opera and RoomKey PMS, with one common integration with Oracle Hospitality. Its integration scope is narrower but still covers essential systems for many hotels. MeetingPackage’s broader partner network gives it an edge for properties seeking extensive connectivity.
Edge: MeetingPackage.
MeetingPackage has a robust review count of 62, with recent reviews emphasizing its instant booking capabilities and seamless integrations. Its overall rating is 4.56/5, with a high likelihood (93%) of recommendation. Hotels in luxury, boutique, and branded segments rate it highly, especially for online event booking.
STS Cloud has a higher review count of 96, with a rating of 4.68/5 and an even higher recommendation likelihood at 96%. It is favored by a variety of property types, including resorts, boutique hotels, and chains. Recent reviews praise its ease of use, customization, and reporting features.
Edge: STS Cloud.
MeetingPackage charges a flat monthly fee of $200, with no free trial or freemium options. Pricing appears straightforward, but additional costs may arise with custom integrations or premium features.
STS Cloud's base price is $300 per month, also without a free trial, but it offers unlimited users at this flat rate. Its pricing may be slightly higher but includes a comprehensive suite of features suitable for larger teams or multi-property management.
Not ideal if your hotel needs a broad CRM, detailed sales pipeline management, or extensive reporting.
Not ideal if your primary focus is online booking for meeting spaces without extensive internal sales tracking.
MeetingPackage stands out for properties heavily reliant on online booking and real-time availability, especially venues managing corporate or conference events. Its integrations and booking engine are ideal for venues that want to boost digital sales and reduce manual booking processes.
STS Cloud excels as a full-featured sales and catering system, especially suited for hotels that need detailed lead management, proposal workflows, and extensive reporting. Its user-friendly interface and support make it a solid choice for properties aiming to streamline their entire sales pipeline.
In conclusion, if your hotel emphasizes online meeting bookings with integrations, MeetingPackage is the superior choice. For hotels that want a comprehensive sales management platform with customization and detailed analytics, STS Cloud is the better fit.
Hotel Sales Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $200/mo | From $300/mo |
According to HTR's product database, MeetingPackage (Venue & Sales Management) and STS Cloud (by SalesandCatering.com) share 8 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Chain Dashboard | ||
| Contract Management | ||
| Mobile Sales CRM | ||
| Payments & Invoicing | ||
| Pipeline CRM |
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"The biggest asset of MeetingPackage is automation. Our small team has limited time to answer every RFP, and this online rate and availability tool makes rate shopping as straightfo..."
No published case study for this goal yet.
"I believe the most significant benefit for both our customers and employees is the ability to save time and book with confidence."
"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."
What hoteliers love
From easy booking processes to a user-friendly interface, MeetingPackage enhances customer experience by simplifying bookings and confirmations, provi... From easy booking processes to a user-friendly interface, MeetingPackage enhances customer experience by simplifying bookings and confirmations, providing real-time communication, and reducing the time needed to manage bookings.
Users highlight the automation capabilities of MeetingPackage, praising its ability to handle instant bookings, rate shopping, and standard inquiries... Users highlight the automation capabilities of MeetingPackage, praising its ability to handle instant bookings, rate shopping, and standard inquiries autonomously. These features save time and allow sales teams to focus on high-potential customers.
Customer reviews praise MeetingPackage's support team for their quick responses and willingness to develop tailored solutions. This high level of cust... Customer reviews praise MeetingPackage's support team for their quick responses and willingness to develop tailored solutions. This high level of customer service is crucial for adapting the tool to unique hospitality needs.
Where hoteliers push back
While MeetingPackage is well-regarded, several users point out areas for improvement including better templates for offers, enhanced UX/UI, more flexi... While MeetingPackage is well-regarded, several users point out areas for improvement including better templates for offers, enhanced UX/UI, more flexible integration features, and seasonal adjustments for food & beverage items.
Users frequently mention the need for improved reporting and analytics. While the platform offers some functionality, many hoteliers desire more granu... Users frequently mention the need for improved reporting and analytics. While the platform offers some functionality, many hoteliers desire more granular, customizable, and detailed analytics to better inform their decision-making processes.
Ranks higher for
Unique capabilities
What hoteliers love
Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team... Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team members, positively contributing to seamless daily operations.
Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training se... Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training sessions to fit user needs, greatly benefiting operational transitions.
Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and... Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and sales activities. Some suggest adding more comprehensive reports for more detailed insights.
Where hoteliers push back
While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuiti... While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuitive event calendar functionalities.
While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in th... While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in this area for better workflow between emailing and system activities.
Ranks higher for
Unique capabilities
It depends on your requirements. MeetingPackage (Venue & Sales Management) and STS Cloud (by SalesandCatering.com) share many core Hotel Sales Software features, but each has unique capabilities. MeetingPackage (Venue & Sales Management) offers 14 verified integration partners, while STS Cloud (by SalesandCatering.com) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MeetingPackage (Venue & Sales Management) leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
MeetingPackage (Venue & Sales Management): No. STS Cloud (by SalesandCatering.com): No. Neither product currently offers a free tier. Most Hotel Sales Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MeetingPackage has an HT Score of 88 and SalesAndCatering.com has 38. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor