Compare Revinate (Surveys) vs Loop CXM (by Benbria) vs CustomerCount Surveys

Revinate

Revinate (Surveys)

147 reviews
Benbria

Loop CXM (by Benbria)

1 reviews
CustomerCount

CustomerCount Surveys

0 reviews

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Compare Revinate (Surveys) vs Loop CXM (by Benbria) vs CustomerCount Surveys

Guest Survey Software vendor comparison between Revinate (Surveys) vs Loop CXM (by Benbria) vs CustomerCount Surveys. Find out which Guest Survey Software is right for you based on realtime data from 148 verified hotelier reviews across 38 countries.

Revinate

Revinate

Ranked 3 (out of 25)

4.7
147 reviews
View profile
Benbria

Benbria

Ranked 12 (out of 25)

4.5
1 reviews
View profile
CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Revinate (Surveys)

63 HTScore Icon

Loop CXM (by Benbria)

unranked HTScore Icon

CustomerCount Surveys

unranked HTScore Icon
Popularity

Revinate (Surveys)

147 verified reviews

Loop CXM (by Benbria)

1 verified reviews

CustomerCount Surveys

0 verified reviews
Likelihood to Recommend

Revinate (Surveys)

93%

Loop CXM (by Benbria)

90%

CustomerCount Surveys

0%
Ease of Use

Revinate (Surveys)

4.7

Loop CXM (by Benbria)

4

CustomerCount Surveys

0
ROI

Revinate (Surveys)

4.4

Loop CXM (by Benbria)

4

CustomerCount Surveys

0
Implementation

Revinate (Surveys)

4.5

Loop CXM (by Benbria)

Not enough data available

CustomerCount Surveys

Not enough data available
Customer Support

Revinate (Surveys)

4.6

Verified Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

Certificate of Excellence

Revinate (Surveys)

Loop CXM (by Benbria)

CustomerCount Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Revinate (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Loop CXM (by Benbria)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Revinate
vs.
Benbria
vs.
CustomerCount

Customers

Top 3 Segments

Revinate (Surveys)

Resorts - 23%
Boutique Hotels - 18%
Luxury Hotels - 14%

Loop CXM (by Benbria)

Resorts - 100%
Motels - 0%
Hostels - 0%

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
-
-
-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Revinate Average Revinate

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Revinate (Surveys)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Loop CXM (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Revinate
vs.
Benbria
vs.
CustomerCount
1-click quote request

What Customers Are Saying

Most Recent Review

Revinate (Surveys)

Review of Revinate CRM (2024–2025 Experience)

Director of Rooms from Banff (Canada)

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product
Most Positive Review

Revinate (Surveys)

Learning

Guest Services Supervisor

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product
Most Critical

Revinate (Surveys)

Easy to use platform

Training & Quality

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product
References
-
-
-

General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

Revinate (Surveys)

Property Management Systems (39) Hotel Management Software (22) Booking Engine (14)
View all integrations (92)

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Housekeeping Software (3) Property Management Systems (3)
View all integrations (9)

CustomerCount Surveys

CustomerCount doesn't have any integrations

Recent Company Updates
-
-
-
Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles
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Backed by 60,000+ verified hotel software reviews
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