Compare Revinate (Reputation) vs Customer Alliance vs GuestRevu

Revinate

Revinate (Reputation)

132 reviews
Customer Alliance

Customer Alliance

23 reviews
GuestRevu

GuestRevu

257 reviews

Compare Revinate (Reputation) vs Customer Alliance vs GuestRevu

Reputation Management vendor comparison between Revinate (Reputation) vs Customer Alliance vs GuestRevu. Find out which Reputation Management is right for you based on realtime data from 412 verified hotelier reviews across 73 countries.

Revinate

Revinate

Ranked 2 (out of 39)

4.5
132 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 9 (out of 39)

4.6
23 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 39)

4.7
257 reviews
View profile

Ratings Summary

HT Score

Revinate (Reputation)

96

Customer Alliance

22

GuestRevu

100
Popularity

Revinate (Reputation)

132 verified reviews

Customer Alliance

23 verified reviews

GuestRevu

257 verified reviews
Likelihood to Recommend

Revinate (Reputation)

90%

Customer Alliance

92%

GuestRevu

94%
Ease of Use

Revinate (Reputation)

4.6

Customer Alliance

4.5

GuestRevu

4.6
ROI

Revinate (Reputation)

4.3

Customer Alliance

4.3

GuestRevu

4.6
Implementation

Revinate (Reputation)

4.4

Customer Alliance

4.7

GuestRevu

4.6
Customer Support

Revinate (Reputation)

4.6

Verified Customer Support

Customer Alliance

4.7

Verified Customer Support

GuestRevu

4.7

Verified Customer Support

Certificate of Excellence

Revinate (Reputation)

Customer Alliance

GuestRevu

Features

Other

Alerts & Notifications

Mobile Access

Social review tracking

Assign alerts to departments

Flexible role based reporting

Certified TripAdvisor Review Collection Partner

In app email response

In app call back

Social review tracking

On-site/In-Stay Surveys

SMS Text Based Surveys

Analytics & Sentiment Analysis

Real Time Alerts

Case Management/Ticketing System

Pre-arrival Surveys

Open API

Centralized multi-hotel/multi-brand solution

Corporate Reporting

Mobile Accessibility

Case Management

Workflow Management

Competitive Intelligence

Sentiment Analysis

Social Media

Revenue Reporting

Reporting Dashboard

Multi-property Management

Reporting Dashboard

SMS text messaging

Multi-property Management

Case Management

SMS text messaging

Revinate (Reputation)

Other

Customer Alliance

Other

GuestRevu

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Revinate
vs.
Customer Alliance
vs.
GuestRevu

Customers

Top 3 Segments

Revinate (Reputation)

Other - 20%
Resorts - 20%
Boutiques - 18%

Customer Alliance

Bed & Breakfast & Inns - 17%
Boutiques - 13%
City Center Hotels - 13%

GuestRevu

Boutiques - 27%
Resorts - 13%
Bed & Breakfast & Inns - 10%
Featured clients

Revinate (Reputation)

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Fit Score for Your Property

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Pricing

Free trial
Upfront cost
Monthly Subscription
-
Yes
-
Yes ( Less than $500/month )
-
Yes ( $3/room/month - $6/room/month )

Revinate (Reputation)

Free trial
Upfront cost -
Monthly Subscription Yes

Customer Alliance

Free trial
Upfront cost -
Monthly Subscription Yes ( Less than $500/month )

GuestRevu

Free trial
Upfront cost -
Monthly Subscription Yes ( $3/room/month - $6/room/month )
Custom Price Quote
Revinate
vs.
Customer Alliance
vs.
GuestRevu

What Customers Are Saying

Most Recent Review

Revinate (Reputation)

Satisfiying Solution

General Manager

Customer Alliance

Reviews are so important for direct bookings on the website.

Marketing Consultant

GuestRevu

Toolbox on the go

Most Positive Review

Revinate (Reputation)

Seamless platform for social engagement monitoring

Marketing Manager from Los Angeles (United States)

Customer Alliance

Improve your daily work with this excellent software.

General Manager

GuestRevu

Excellent tool for a small independent property like ours

Operations Director from Durban (South Africa)
Most Critical

Revinate (Reputation)

Essential tools for understanding your guests.

Head of Marketing & Sales

Customer Alliance

The whole concept is appreciated from our guests

Director

GuestRevu

Outstanding Product

Key Account Manager
References

Revinate (Reputation)

Lisa Juliot
Social Media Community Manager Crown Paradise Club Puerto Vallarta

Lyn Aoki
Senior Director of Guest Service & Brand Standards Aqua-Aston Hospitality

Joe Venton
Digital & Creative Marketing Lead

Sarah Koerffer Seward
Marketing Coordinator Ligula Hospitality Group AB

Mario Gantenbein
Online Marketing Manager Hotel Welcome Inn

Kolbrún Ýr Sigurðardóttir
Digital Marketing Project Manager

Stefanie Volgt
Distribution Manager GCH Hotel Group

Nicole Middleton
Database Marketing Manager Brittain Resorts & Hotels

Misty Moore
Director of Sales and Marketing Inn at Northrup Station

Thulana Fernando
ECommerce Manager Crown & Champa Resorts

Aude Cheronnet
Senior Digital Marketing Manager GCP Hospitality

Lyn Aoki
Senior Director of Guest Services & Brand Standards, Corporate at Aqua-Aston Hospitality Aqua-Aston Hospitality

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General Info

Screenshots
Integrations

Revinate (Reputation)

Booking Engine (5) Hotel Management Software (9) Revenue Management Systems (2)

Customer Alliance

Hotel Management Software (5) Staff Collaboration Tools (1) Property Management Systems (15)

GuestRevu

Channel Managers (3) Hotel Management Software (4) Property Management Systems (15)