Compare Revinate (Reputation) vs Customer Alliance vs Qualitando

Revinate

Revinate (Reputation)

139 reviews
Customer Alliance

Customer Alliance

27 reviews
Qualitando

Qualitando

32 reviews

Compare Revinate (Reputation) vs Customer Alliance vs Qualitando

Reputation Management vendor comparison between Revinate (Reputation) vs Customer Alliance vs Qualitando. Find out which Reputation Management is right for you based on realtime data from 198 verified hotelier reviews across 42 countries.

Revinate

Revinate

Ranked 3 (out of 41)

4.5
139 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 5 (out of 41)

4.6
27 reviews
View profile
Qualitando

Qualitando

Ranked 4 (out of 41)

5.0
32 reviews
View profile

Ratings Summary

HT Score

Revinate (Reputation)

96

Customer Alliance

77

Qualitando

83
Popularity

Revinate (Reputation)

139 verified reviews

Customer Alliance

27 verified reviews

Qualitando

32 verified reviews
Likelihood to Recommend

Revinate (Reputation)

89%

Customer Alliance

91%

Qualitando

99%
Ease of Use

Revinate (Reputation)

4.6

Customer Alliance

4.6

Qualitando

4.8
ROI

Revinate (Reputation)

4.3

Customer Alliance

4.3

Qualitando

4.8
Implementation

Revinate (Reputation)

4.4

Customer Alliance

4.7

Qualitando

4.8
Customer Support

Revinate (Reputation)

4.5

Verified Customer Support

Customer Alliance

4.7

Verified Customer Support

Qualitando

5

Verified Customer Support

Certificate of Excellence

Revinate (Reputation)

Customer Alliance

Qualitando

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Social review tracking

SMS text messaging

Case Management

Revinate (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Customer Alliance

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Revinate
vs.
Customer Alliance
vs.
Qualitando

Customers

Top 3 Segments

Revinate (Reputation)

Resorts - 20%
Boutiques - 19%
Other - 18%

Customer Alliance

Boutiques - 19%
Bed & Breakfast & Inns - 15%
City Center Hotels - 11%

Qualitando

Resorts - 31%
City Center Hotels - 9%
Branded Hotels - 6%
Featured clients
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Fit Score for Your Property

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Pricing

Free trial
Upfront cost
Monthly Subscription
-
Yes
-
Yes ( Less than $500/month )
Yes
-

Revinate (Reputation)

Free trial
Upfront cost -
Monthly Subscription Yes

Customer Alliance

Free trial
Upfront cost -
Monthly Subscription Yes ( Less than $500/month )

Qualitando

Free trial
Upfront cost Yes
Monthly Subscription -
Custom Price Quote
Revinate
vs.
Customer Alliance
vs.
Qualitando

What Customers Are Saying

Most Recent Review

Revinate (Reputation)

Right hand doesn't speak to left hand in this company. Had setup problem with Opera cloud right from the beginning though was assured that it would be a smooth transition. Their accounting department will keep billing you irrespec...

General Manager

Customer Alliance

Saves time and gives a good overview of the most important factor of your business, the customer's view.

Owner

Qualitando

Qualitando : Simply fantastic!

Revenue Manager
Most Positive Review

Revinate (Reputation)

Seamless platform for social engagement monitoring

Marketing Manager from Los Angeles (United States)

Customer Alliance

Very effective tool!

Gerente Administrativo

Qualitando

very simple to set up, user friendly and gives results

CEO
Most Critical

Revinate (Reputation)

Essential tools for understanding your guests.

Head of Marketing & Sales

Customer Alliance

Does what it's supposed to

Inhaber

Qualitando

very simple to set up, user friendly and gives results

CEO
References
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General Info

Screenshots
Integrations

Revinate (Reputation)

Channel Managers (1) Booking Engine (5) Revenue Management Systems (2)

Customer Alliance

Hotel Management Software (6) Staff Collaboration Tools (1) Property Management Systems (18)

Qualitando

Property Management Systems (4) Booking Engine (3) Housekeeping Software (1)
Recent Company Updates
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