The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
siesta solutions shines .
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Ease of Use |
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 209 | 0 |
After analyzing 209 verified reviews, RoomRaccoon users most value its user interface and experience, all-in-one system, automated emails and documents, while siesta solutions users highlight . Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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siesta solutions |
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| Small (10-24 rooms) ▾ | #10 90 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #17 27 reviews | — |
| Large (75-199 rooms) ▾ | #14 7 reviews | — |
| X-Large (200+ rooms) | #19 0 reviews | — |
By Property Type
| Segment |
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siesta solutions |
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| Boutique ▾ | #9 100 reviews | — |
| Luxury ▾ | #9 64 reviews | — |
| Branded / Chain ▾ | #14 29 reviews | — |
| Extended Stay ▾ | #7 28 reviews | — |
By Region
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siesta solutions |
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| North America ▾ | #24 7 reviews | — |
| Europe ▾ | #5 123 reviews | — |
| Asia Pacific | #31 4 reviews | — |
| Middle East | #31 1 reviews | — |
Choosing between RoomRaccoon PMS and Siesta extranet hinges on your hotel’s operational needs and growth plans. Both solutions aim to simplify management, but RoomRaccoon offers a comprehensive, all-in-one platform catering especially to small and independent hotels, while Siesta extranet focuses primarily on distribution and guest communication. Your decision depends on whether you prioritize an integrated PMS with automation or streamlined distribution across channels.
RoomRaccoon stands out with its extensive feature set, recent positive reviews, and high user satisfaction. Siesta, on the other hand, seems less well-known, with no recent reviews or available user feedback. So, which platform truly better supports your hotel’s growth and daily operations?
RoomRaccoon and Siesta extranet serve different core functions within hotel management. RoomRaccoon’s PMS combines booking, channel management, revenue tools, and guest communications into one system, aiming to reduce operational complexity. Siesta extranet specializes in distribution and real-time availability updates but lacks a listed comprehensive PMS feature set.
RoomRaccoon’s recent reviews highlight its ease of use, automation capabilities, and positive impact on revenue, especially for small hotels and independent operators. Conversely, Siesta’s absence of recent reviews and detailed feature data makes it difficult to assess its current relevance or effectiveness for your hotel. Are you looking for a full PMS or just distribution control?
If your hotel needs an all-in-one property management solution that simplifies operations, automates guest communication, and enhances revenue management, go with RoomRaccoon. Its extensive feature set—covering booking engine, channel management, invoicing, and guest CRM—makes it ideal for small to mid-sized hotels seeking operational efficiency.
If your primary focus is on managing distribution channels and property availability across platforms without requiring a full PMS, Siesta extranet might seem appealing. However, given the lack of recent reviews, support data, and integration options, RoomRaccoon’s proven track record in user satisfaction and features makes it the stronger choice for most hotels looking to grow.
RoomRaccoon boasts a high ease-of-use rating of 4.74/5, with many reviews praising its user-friendly interface, straightforward onboarding, and intuitive functionalities. Users find it simple to learn and adopt, with some stating that staff training takes only a few days.
In contrast, Siesta extranet has no available recent ratings or reviews, making it impossible to assess its usability or onboarding experience. Without concrete feedback, we cannot confidently state that Siesta is easier to use. Edge: RoomRaccoon.
RoomRaccoon offers over 50 unique features, including a channel manager, revenue management, booking engine, automated guest communication, housekeepingsmobile app, multi-currency support, guest CRM, integrated payment processing, and real-time reporting. These features support a full spectrum of hotel operations from reservations to revenue optimization.
Siesta extranet’s feature set is not detailed, and no additional features beyond distribution and availability management are listed. This lack of detailed feature information, combined with no recent reviews confirming its capabilities, suggests RoomRaccoon’s extensive feature set makes it the better-equipped platform. Edge: RoomRaccoon.
RoomRaccoon has a customer support rating of 4.53/5, with many reviews citing helpful support agents, quick issue resolution, and proactive onboarding. Hoteliers like the responsiveness and knowledgeable service teams, which aid smooth implementation and ongoing use.
Siesta extranet has no recent support ratings or reviews available, leaving its support quality unverified. Given the proven support reputation of RoomRaccoon, it clearly leads in customer service. Edge: RoomRaccoon.
RoomRaccoon boasts 88 verified partners, including major OTAs, payment gateways, and other hospitality solutions. Its extensive integration network simplifies connecting your hotel’s existing tech stack, reducing manual data entry and errors.
Siesta extranet lists no verified partners or integrations, which limits its ability to connect with other tools or third-party systems. For operational flexibility, RoomRaccoon’s integrations are a decisive advantage. Edge: RoomRaccoon.
RoomRaccoon’s recent reviews—totaling 169—highlight a 4.88/5 overall rating, with 94% of users recommending it. Small hotel and boutique property managers particularly appreciate its ease of use, automation, and revenue tools.
Siesta extranet has no recent reviews or ratings, making it impossible to gauge user satisfaction. Based on available data, RoomRaccoon clearly has the higher and more recent approval rating. Edge: RoomRaccoon.
RoomRaccoon charges a straightforward base price of $1,000 per month with no free tier, trials, or implementation fees. Its pricing includes access to its full feature set, making it transparent and predictable.
Siesta extranet’s pricing is not publicly available, and no trial information is provided. Without clear pricing details, it's difficult to assess value, but RoomRaccoon’s transparent approach provides confidence. Edge: RoomRaccoon.
RoomRaccoon is an all-in-one property management system designed for independent hotels and small operators looking to automate and optimize daily operations. Its extensive feature set, high user satisfaction, and proven support make it a reliable choice for growing hotels.
Siesta extranet, lacking recent user feedback and detailed features, appears more suited for distribution management rather than comprehensive property management. Without current reviews or a strong feature claim, it’s difficult to recommend Siesta for hotels seeking operational efficiency.
If your hotel needs a flexible, well-supported PMS with automation and integration capabilities, RoomRaccoon is the clear leader. Conversely, if distribution control is your sole focus, explore Siesta, but beware of the limited available data.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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siesta solutions | |
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| Starting Price | From $1,000/mo | — |
According to HTR's product database, RoomRaccoon PMS and Siesta extranet share 0 features. Here are the key differences — features one has that the other lacks.
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siesta solutions |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
No published case study for this goal yet.
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RoomRaccoon PMS and Siesta extranet share many core Property Management Systems features, but each has unique capabilities. RoomRaccoon PMS offers 88 verified integration partners, while Siesta extranet offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RoomRaccoon PMS: No. Siesta extranet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RoomRaccoon has an HT Score of 80 and siesta solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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