RoomRaccoon PMS vs. Siesta extranet: Which Is Right for You?

Updated May 16, 2026  ·  209 verified reviews analyzed

TLDR

We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.

siesta solutions shines .

See the full breakdown below ↓

How Does RoomRaccoon PMS Compare to Siesta extranet?

Side-by-side ratings based on 209 verified hotelier reviews on HTR.

HTScore
80
0
Likelihood to Recommend
94%
0%
Ease of Use
4.8/5
0.0/5
Customer Support
4.5/5
0.0/5
Value for Money
4.5/5
0.0/5
Starting Price From $1,000/mo Contact sales
Verified Reviews 209 0

What Are the Pros and Cons of RoomRaccoon PMS vs Siesta extranet?

After analyzing 209 verified reviews, RoomRaccoon users most value its user interface and experience, all-in-one system, automated emails and documents, while siesta solutions users highlight . Click any theme to see what reviewers say.

RoomRaccoon RoomRaccoon siesta solutions
Pros
+ User Interface and Experience
+ All-in-one System
+ Automated Emails and Documents
Cons
Service and Support
Integration Limitations
System Bugs and Stability Issues

RoomRaccoon vs siesta solutions: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment RoomRaccoon RoomRaccoon siesta solutions
Small (10-24 rooms) #10 90 reviews
Mid-Size (25-74 rooms) #17 27 reviews
Large (75-199 rooms) #14 7 reviews
X-Large (200+ rooms) #19 0 reviews

By Property Type

Segment RoomRaccoon RoomRaccoon siesta solutions
Boutique #9 100 reviews
Luxury #9 64 reviews
Branded / Chain #14 29 reviews
Extended Stay #7 28 reviews

By Region

Segment RoomRaccoon RoomRaccoon siesta solutions
North America #24 7 reviews
Europe #5 123 reviews
Asia Pacific #31 4 reviews
Middle East #31 1 reviews

The Decision

Choosing between RoomRaccoon PMS and Siesta extranet hinges on your hotel’s operational needs and growth plans. Both solutions aim to simplify management, but RoomRaccoon offers a comprehensive, all-in-one platform catering especially to small and independent hotels, while Siesta extranet focuses primarily on distribution and guest communication. Your decision depends on whether you prioritize an integrated PMS with automation or streamlined distribution across channels.

RoomRaccoon stands out with its extensive feature set, recent positive reviews, and high user satisfaction. Siesta, on the other hand, seems less well-known, with no recent reviews or available user feedback. So, which platform truly better supports your hotel’s growth and daily operations?

Is RoomRaccoon or Siesta extranet Better for Hotels?

RoomRaccoon and Siesta extranet serve different core functions within hotel management. RoomRaccoon’s PMS combines booking, channel management, revenue tools, and guest communications into one system, aiming to reduce operational complexity. Siesta extranet specializes in distribution and real-time availability updates but lacks a listed comprehensive PMS feature set.

RoomRaccoon’s recent reviews highlight its ease of use, automation capabilities, and positive impact on revenue, especially for small hotels and independent operators. Conversely, Siesta’s absence of recent reviews and detailed feature data makes it difficult to assess its current relevance or effectiveness for your hotel. Are you looking for a full PMS or just distribution control?

RoomRaccoon vs Siesta: Which Should Your Hotel Choose?

If your hotel needs an all-in-one property management solution that simplifies operations, automates guest communication, and enhances revenue management, go with RoomRaccoon. Its extensive feature set—covering booking engine, channel management, invoicing, and guest CRM—makes it ideal for small to mid-sized hotels seeking operational efficiency.

If your primary focus is on managing distribution channels and property availability across platforms without requiring a full PMS, Siesta extranet might seem appealing. However, given the lack of recent reviews, support data, and integration options, RoomRaccoon’s proven track record in user satisfaction and features makes it the stronger choice for most hotels looking to grow.

Is RoomRaccoon or Siesta extranet Easier to Use?

RoomRaccoon boasts a high ease-of-use rating of 4.74/5, with many reviews praising its user-friendly interface, straightforward onboarding, and intuitive functionalities. Users find it simple to learn and adopt, with some stating that staff training takes only a few days.

In contrast, Siesta extranet has no available recent ratings or reviews, making it impossible to assess its usability or onboarding experience. Without concrete feedback, we cannot confidently state that Siesta is easier to use. Edge: RoomRaccoon.

Which Has Better Features: RoomRaccoon or Siesta extranet?

RoomRaccoon offers over 50 unique features, including a channel manager, revenue management, booking engine, automated guest communication, housekeepingsmobile app, multi-currency support, guest CRM, integrated payment processing, and real-time reporting. These features support a full spectrum of hotel operations from reservations to revenue optimization.

Siesta extranet’s feature set is not detailed, and no additional features beyond distribution and availability management are listed. This lack of detailed feature information, combined with no recent reviews confirming its capabilities, suggests RoomRaccoon’s extensive feature set makes it the better-equipped platform. Edge: RoomRaccoon.

Which Has Better Customer Support: RoomRaccoon or Siesta extranet?

RoomRaccoon has a customer support rating of 4.53/5, with many reviews citing helpful support agents, quick issue resolution, and proactive onboarding. Hoteliers like the responsiveness and knowledgeable service teams, which aid smooth implementation and ongoing use.

Siesta extranet has no recent support ratings or reviews available, leaving its support quality unverified. Given the proven support reputation of RoomRaccoon, it clearly leads in customer service. Edge: RoomRaccoon.

Which Has More Integrations: RoomRaccoon or Siesta extranet?

RoomRaccoon boasts 88 verified partners, including major OTAs, payment gateways, and other hospitality solutions. Its extensive integration network simplifies connecting your hotel’s existing tech stack, reducing manual data entry and errors.

Siesta extranet lists no verified partners or integrations, which limits its ability to connect with other tools or third-party systems. For operational flexibility, RoomRaccoon’s integrations are a decisive advantage. Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: RoomRaccoon or Siesta extranet?

RoomRaccoon’s recent reviews—totaling 169—highlight a 4.88/5 overall rating, with 94% of users recommending it. Small hotel and boutique property managers particularly appreciate its ease of use, automation, and revenue tools.

Siesta extranet has no recent reviews or ratings, making it impossible to gauge user satisfaction. Based on available data, RoomRaccoon clearly has the higher and more recent approval rating. Edge: RoomRaccoon.

How Much Do RoomRaccoon and Siesta extranet Cost?

RoomRaccoon charges a straightforward base price of $1,000 per month with no free tier, trials, or implementation fees. Its pricing includes access to its full feature set, making it transparent and predictable.

Siesta extranet’s pricing is not publicly available, and no trial information is provided. Without clear pricing details, it's difficult to assess value, but RoomRaccoon’s transparent approach provides confidence. Edge: RoomRaccoon.

What Type of Hotel Should Use RoomRaccoon?

  • Hotels that prefer an all-in-one management platform combining bookings, revenue, and guest communications.
  • Small to mid-sized hotels, boutique hotels, and independent operators seeking simplicity and automation.
  • Teams aiming to reduce manual tasks and streamline operations.
  • Hotels looking for a system with integrated payment processing and reporting tools.
  • Hotels that operate in multiple currencies and languages.
  • Not ideal if your hotel requires advanced features for large-scale, multi-property management or complex integrations beyond standard hospitality tools.

What Type of Hotel Should Use Siesta extranet?

  • Hotels or property managers mainly focusing on distribution and availability management.
  • Businesses seeking a straightforward, channel-focused system without extensive PMS features.
  • Small properties that want to avoid costs associated with full PMS solutions.
  • Hotels seeking a simple interface for updating room availability across multiple platforms.
  • Not ideal if your hotel needs a comprehensive PMS, automation, detailed guest management, or recent support and review data.

RoomRaccoon vs. Siesta: The Bottom Line for Hotels

RoomRaccoon is an all-in-one property management system designed for independent hotels and small operators looking to automate and optimize daily operations. Its extensive feature set, high user satisfaction, and proven support make it a reliable choice for growing hotels.

Siesta extranet, lacking recent user feedback and detailed features, appears more suited for distribution management rather than comprehensive property management. Without current reviews or a strong feature claim, it’s difficult to recommend Siesta for hotels seeking operational efficiency.

If your hotel needs a flexible, well-supported PMS with automation and integration capabilities, RoomRaccoon is the clear leader. Conversely, if distribution control is your sole focus, explore Siesta, but beware of the limited available data.

How Much Do RoomRaccoon PMS and Siesta extranet Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

RoomRaccoon RoomRaccoon siesta solutions
Starting Price From $1,000/mo

Which Features Does RoomRaccoon PMS Have That Siesta extranet Doesn't (and Vice Versa)?

According to HTR's product database, RoomRaccoon PMS and Siesta extranet share 0 features. Here are the key differences — features one has that the other lacks.

Feature RoomRaccoon RoomRaccoon siesta solutions
Booking Engine
Calendar view
Channel Manager
Custom rates
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: RoomRaccoon vs siesta solutions by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
RoomRaccoon Buff and Fellow Small
+ 60% increase in RevPAR in a year by implementing RoomRaccoon
+ �s dynamic pricing tools.
+ 781% ROI on RaccoonUpsell subscription - RoomRaccoon

"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."

Frikkie du Toit
Frikkie du Toit
Hotel Owner
siesta solutions

No published case study for this goal yet.

Increase Operational Efficiency
RoomRaccoon O'Two Boutique Hotel Small
+ 307% ROI on Annual RaccoonUpsell subscription just from ancillary revenue
+ 46% direct bookings
+ Reduced human error by automating payments

"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."

Jayson van Noordwyk
Jayson van Noordwyk
General Manager
siesta solutions

No published case study for this goal yet.

Improve Guest Experience
RoomRaccoon Steenhof Suites Small
+ 1836% ROI on RaccoonUpsell
+ 50% of guests check-in online
+ 127% increase in RevPAR

"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."

siesta solutions

No published case study for this goal yet.

RoomRaccoon vs siesta solutions: The Bottom Line

RoomRaccoon
RoomRaccoon
4.7/5 from 209 reviews

What hoteliers love

User Interface and Experience 79% positive

Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.

All-in-one System 100% positive

RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.

Automated Emails and Documents 84% positive

Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.

Where hoteliers push back

Service and Support 65% negative

While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.

Integration Limitations 74% negative

Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.

Unique capabilities

Channel Manager Revenue management module Booking Engine Payment processing Calendar view
4.7/5 ease of use 4.5/5 support 88 integrations
Visit Profile
siesta solutions
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating RoomRaccoon 4.9 vs 0.0 (+4.9)
Ease of Use RoomRaccoon 4.7 vs 0.0 (+4.7)
Customer Support RoomRaccoon 4.5 vs 0.0 (+4.5)
Value for Money RoomRaccoon 4.5 vs 0.0 (+4.5)
Onboarding RoomRaccoon 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About RoomRaccoon PMS vs Siesta extranet

Can RoomRaccoon PMS replace Siesta extranet?

It depends on your requirements. RoomRaccoon PMS and Siesta extranet share many core Property Management Systems features, but each has unique capabilities. RoomRaccoon PMS offers 88 verified integration partners, while Siesta extranet offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do RoomRaccoon PMS or Siesta extranet offer a free plan?

RoomRaccoon PMS: No. Siesta extranet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank RoomRaccoon PMS and Siesta extranet?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RoomRaccoon has an HT Score of 80 and siesta solutions has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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