The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
Vreasy shines .
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Ease of Use |
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 209 | 0 |
After analyzing 209 verified reviews, RoomRaccoon users most value its user interface and experience, all-in-one system, automated emails and documents, while Vreasy users highlight . Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Vreasy |
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| Small (10-24 rooms) ▾ | #10 90 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #17 27 reviews | — |
| Large (75-199 rooms) ▾ | #14 7 reviews | — |
| X-Large (200+ rooms) | #19 0 reviews | — |
By Property Type
| Segment |
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Vreasy |
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| Boutique ▾ | #9 100 reviews | — |
| Luxury ▾ | #9 64 reviews | — |
| Branded / Chain ▾ | #14 29 reviews | — |
| Extended Stay ▾ | #7 28 reviews | — |
By Region
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Vreasy |
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| North America ▾ | #24 7 reviews | — |
| Europe ▾ | #5 123 reviews | — |
| Asia Pacific | #31 4 reviews | — |
| Middle East | #31 1 reviews | — |
Choosing between RoomRaccoon and Vreasy ultimately hinges on your property type and operational needs. RoomRaccoon is an all-in-one PMS designed for independent hotels, boutique properties, and small chains, aiming to streamline operations through a comprehensive platform. Vreasy, on the other hand, caters primarily to vacation rental managers, focusing on managing multiple listings and guest interactions across various channels.
Both products aim to simplify property management, but their core focuses differ. Does your hotel need a versatile all-in-one solution for diverse property types? Or do you manage vacation rentals and need a platform tailored for that niche? Let’s explore which is better suited for your operational model.
RoomRaccoon is a mature property management system with 169 reviews, a high overall rating of 4.88/5, and recent reviews confirming its ongoing relevance. It offers a broad suite of features like channel management, booking engine, revenue management, payment processing, and guest CRM, tailored for small to medium-sized hotels and independent operators.
Vreasy, however, has no reviews on HotelTechReport and appears oriented exclusively towards vacation rental businesses. Its lack of recent or any reviews makes it difficult to evaluate its stability, feature set, or user satisfaction. Given the data, RoomRaccoon’s established presence and recent positive feedback make it the more reliable choice.
Edge: RoomRaccoon
If your hotel operates as an independent property, boutique hotel, or small chain seeking an all-in-one management system, go with RoomRaccoon. It consolidates PMS, channel management, booking engine, and revenue tools into a single cloud platform that’s highly rated by users and proven in the field.
If your primary focus is managing multiple vacation rentals across different channels, Vreasy might seem relevant, but the absence of reviews and market presence suggests it’s untested at scale. For most hotels, especially those wanting stability and proven features, RoomRaccoon is the safer, more effective choice.
Edge: RoomRaccoon
RoomRaccoon scores a 4.74/5 for ease of use, with many reviews praising its intuitive interface, straightforward onboarding, and user-friendly design. Hoteliers highlight that their staff learn the system quickly, reducing training time and operational friction.
Vreasy lacks any publicly available review data, making it impossible to assess usability or onboarding quality. Given RoomRaccoon’s high scores and recent positive review comments, it clearly offers a smoother experience for hotel teams.
Edge: RoomRaccoon
RoomRaccoon boasts over 51 unique features, including a channel manager, revenue management, booking engine, automated night audit, guest CRM, integrated payment processing, and mobile app. Its extensive feature set is specifically designed to serve small to medium-sized hotels efficiently.
Vreasy offers no detailed feature list or comparative data, limiting the ability to evaluate its capabilities. Based on available information, RoomRaccoon’s comprehensive feature suite and proven integrations provide a clear advantage.
Edge: RoomRaccoon
RoomRaccoon’s support scores 4.53/5, with recent reviews emphasizing responsive, helpful service and good onboarding experiences. Users report that the team is eager to address issues promptly, which is crucial for smooth operations.
Vreasy provides no support ratings or testimonials, making it impossible to gauge customer service quality. For operational peace of mind, RoomRaccoon’s established reputation for support is a decisive factor.
Edge: RoomRaccoon
RoomRaccoon offers 88 verified partners, including popular integrations like Sage, FLEXIPASS, Paxxio, and RevControl. Its open marketplace allows hotels to connect with numerous external systems, enhancing flexibility and operational fluidity.
Vreasy has no reported integrations, limiting its adaptability. For hotels prioritizing a connected ecosystem, RoomRaccoon’s extensive partner network is a significant plus.
Edge: RoomRaccoon
RoomRaccoon’s combined review score of 4.88/5, based on 169 reviews with recent activity, demonstrates high customer satisfaction. Hotels across segments, especially boutique and independent hotels, consistently praise its usability, automation, and support.
Vreasy has no reviews on the platform, so no rating data is available. While its reputation remains unverified, the strong, recent feedback for RoomRaccoon makes it the preferred option.
Edge: RoomRaccoon
RoomRaccoon charges a flat monthly fee of $1,000, with no implementation or trial fees. Its pricing model is transparent and designed for small to medium hotels seeking an all-in-one solution.
Vreasy’s pricing details are not publicly available, and no trial information is provided. The lack of transparent pricing and review data makes RoomRaccoon the clearer choice for budget-conscious hoteliers.
Edge: RoomRaccoon
Not ideal if:
Not ideal if:
RoomRaccoon is a well-established, feature-rich PMS with high user satisfaction, making it ideal for small to medium-sized independent hotels. Its extensive integrations, ease of use, and recent positive reviews give it a clear advantage over Vreasy, which remains unreviewed and untested at scale.
If your hotel needs a reliable, all-in-one platform that streamlines operations and boosts revenue, RoomRaccoon is the safer, smarter choice. Vreasy might appeal to vacation rental managers, but without reviews or proven market presence, it’s a risky pick for hoteliers seeking certainty and support.
Ultimately, for most hotels evaluating property management systems today, RoomRaccoon’s proven track record, comprehensive features, and high satisfaction ratings make it the recommended option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Vreasy | |
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| Starting Price | From $1,000/mo | — |
According to HTR's product database, RoomRaccoon PMS and Vreasy share 0 features. Here are the key differences — features one has that the other lacks.
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Vreasy |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
No published case study for this goal yet.
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RoomRaccoon PMS and Vreasy share many core Property Management Systems features, but each has unique capabilities. RoomRaccoon PMS offers 88 verified integration partners, while Vreasy offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RoomRaccoon PMS: No. Vreasy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RoomRaccoon has an HT Score of 80 and Vreasy has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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