Compare Service Metrics Group vs Loop CXM (by Benbria) vs Revinate (Surveys)
Guest Surveys & Feedback vendor comparison between Service Metrics Group vs Loop CXM (by Benbria) vs Revinate (Surveys). Find out which Guest Surveys & Feedback is right for you based on realtime data from 149 verified hotelier reviews across 40 countries.
Service Metrics Group
Ranked 11 (out of 25)
Benbria
Ranked 14 (out of 25)
Revinate
Ranked 4 (out of 25)
Ratings Summary
Service Metrics Group
unranked
Loop CXM (by Benbria)
unranked
Revinate (Surveys)
84
Service Metrics Group
2 verified reviewsLoop CXM (by Benbria)
1 verified reviewsRevinate (Surveys)
146 verified reviewsService Metrics Group
Loop CXM (by Benbria)
Revinate (Surveys)
Service Metrics Group
Loop CXM (by Benbria)
Revinate (Surveys)
Service Metrics Group
Loop CXM (by Benbria)
Revinate (Surveys)
Service Metrics Group
Not enough data available
Loop CXM (by Benbria)
Not enough data available
Revinate (Surveys)
Service Metrics Group
Verified Customer Support
Loop CXM (by Benbria)
Verified Customer Support
Revinate (Surveys)
Verified Customer Support
Service Metrics Group
Loop CXM (by Benbria)
Revinate (Surveys)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
Loop CXM (by Benbria)
Resorts - 100%
Motels - 0%
Hostels - 0%
Revinate (Surveys)
Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%
Featured clients
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Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Loop CXM (by Benbria)
Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Revinate (Surveys)
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingRevinate (Surveys)
Revinate as Catalyst to improve Hotel Revenue and Guest Service
Digital Marketing Officer from Pasay (Philippines)Most Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingRevinate (Surveys)
Learning
Guest Services SupervisorMost Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingRevinate (Surveys)
Great Control and management tool for guest reputation
Area GMReferences
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General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
Loop CXM (by Benbria)
Staff Collaboration Tools (4)
Event Management Software (3)
Housekeeping Software (3)
Revinate (Surveys)
Property Management Systems (40)
Hotel Management Software (21)
Booking Engine (13)
Recent Company Updates
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Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles