Compare Service Metrics Group vs Tripadvisor (Reputation Pro) vs Revinate (Surveys)
Guest Survey Software vendor comparison between Service Metrics Group vs Tripadvisor (Reputation Pro) vs Revinate (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 149 verified hotelier reviews across 40 countries.
Service Metrics Group
Ranked 11 (out of 25)
Tripadvisor
Ranked 12 (out of 25)
Revinate
Ranked 2 (out of 25)
Ratings Summary
Service Metrics Group
unranked
Tripadvisor (Reputation Pro)
unranked
Revinate (Surveys)
89
Service Metrics Group
2 verified reviewsTripadvisor (Reputation Pro)
1 verified reviewsRevinate (Surveys)
146 verified reviewsService Metrics Group
Tripadvisor (Reputation Pro)
Revinate (Surveys)
Service Metrics Group
Tripadvisor (Reputation Pro)
Revinate (Surveys)
Service Metrics Group
Tripadvisor (Reputation Pro)
Revinate (Surveys)
Service Metrics Group
Not enough data available
Tripadvisor (Reputation Pro)
Not enough data available
Revinate (Surveys)
Service Metrics Group
Verified Customer Support
Tripadvisor (Reputation Pro)
Verified Customer Support
Revinate (Surveys)
Verified Customer Support
Service Metrics Group
Tripadvisor (Reputation Pro)
Revinate (Surveys)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
Tripadvisor (Reputation Pro)
Other - 100%
Resorts - 0%
Motels - 0%
Revinate (Surveys)
Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%
Featured clients
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Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Tripadvisor (Reputation Pro)
Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Revinate (Surveys)
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Tripadvisor (Reputation Pro)
OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES
ReservasRevinate (Surveys)
Revinate as Catalyst to improve Hotel Revenue and Guest Service
Digital Marketing Officer from Pasay (Philippines)Most Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Tripadvisor (Reputation Pro)
OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES
ReservasRevinate (Surveys)
Learning
Guest Services SupervisorMost Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Tripadvisor (Reputation Pro)
OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES
ReservasRevinate (Surveys)
Great Control and management tool for guest reputation
Area GMReferences
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General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
Tripadvisor (Reputation Pro)
Booking Engine (22)
Channel Managers (22)
Property Management Systems (20)
Revinate (Surveys)
Property Management Systems (40)
Hotel Management Software (20)
Booking Engine (14)
Recent Company Updates
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Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles
Tripadvisor (Reputation Pro)
Tripadvisor doesn’t have any recent articles