The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 139 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines when it comes to ease of use , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Sirvoy shines in customer support , with exclusive features like Guest CRM.
Side-by-side ratings based on 139 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $1,200/mo | From $200/mo |
| Verified Reviews | 34 | 105 |
After analyzing 139 verified reviews, Shiji Group users most value its support team, implementation, training materials, while Sirvoy users highlight customer support, reservation management, user interface and design. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Support Team
▾
|
+
Customer Support
▾
|
|
+
Implementation
▾
|
+
Reservation Management
▾
|
|
+
Training Materials
▾
|
+
User Interface and Design
▾
|
| Cons | |
|
−
Reporting and Analytics
▾
|
−
Functionality Limitations
▾
|
|
−
System Speed
▾
|
−
Customization and Adaptability
▾
|
|
−
Integration Capabilities
▾
|
−
Cost and Value for Money
▾
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #53 2 reviews | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | #48 3 reviews |
| Large (75-199 rooms) ▾ | #11 13 reviews | #46 1 reviews |
| X-Large (200+ rooms) | #22 2 reviews | #27 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #33 17 reviews | #29 21 reviews |
| Luxury ▾ | #24 25 reviews | #37 7 reviews |
| Branded / Chain ▾ | #22 19 reviews | #42 4 reviews |
| Extended Stay | #45 2 reviews | #35 3 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #33 4 reviews | #23 16 reviews |
| Europe ▾ | #30 8 reviews | #16 31 reviews |
| Asia Pacific ▾ | #14 5 reviews | #13 6 reviews |
| Middle East ▾ | #5 14 reviews | #27 0 reviews |
When choosing a property management system (PMS), your hotel needs a solution that streamlines operations, enhances guest experiences, and adapts to your property's size and type. Both Shiji Daylight PMS and Sirvoy aim to fulfill these goals, but they differ significantly in scale, features, and customer feedback. Shiji’s offering is tailored more for larger or multi-property hotels seeking robust automation and integrations, while Sirvoy caters well to small and medium hotels prioritizing ease of use and affordability. Which one aligns best with your hotel’s specific needs?
Both Shiji Daylight PMS and Sirvoy address core hotel management challenges—booking, check-in, and guest data management. However, Shiji’s system is designed for scalability with extensive features, like integrated CRS, group booking tools, and detailed reporting, appealing to larger hotel groups. Sirvoy, in contrast, emphasizes simplicity, quick onboarding, and affordability, making it ideal for smaller properties or those new to PMS software. Do you prioritize a feature-rich platform or an easy-to-deploy solution?
If your hotel operates across multiple properties or requires advanced features such as multi-lingual support, automated room assignments, or integrated guest CRM, Shiji Daylight PMS is the better choice. Its comprehensive feature set (58 unique features) supports complex operations and scalability, making it suitable for luxury and branded hotels. Meanwhile, if your hotel is small, budget-conscious, or needs a straightforward system with effective channel management, Sirvoy’s 21 unique features and user-friendly design serve these needs. It’s an excellent fit for boutique hotels, B&Bs, or hostels.
Shiji Daylight PMS boasts a high user rating of 4.63/5 for ease of use, with positive reviews citing its intuitive interface and helpful training materials. Despite its extensive functionality, users report that the system is straightforward enough for staff to learn quickly, especially with proper onboarding. Sirvoy scores similarly with a 4.64/5 rating, praised for its simple layout, quick setup, and responsive customer support—ideal for staff without prior PMS experience. Edge: Sirvoy.
Shiji Daylight PMS offers a vast array of 58 features exclusive to its platform, including guest profiles, multi-lingual support, online check-in/out, automated reminders, and integrated payment terminals. These features enable detailed guest management, automation, and operational control. Sirvoy, with only 3 features unique to it—primarily channel management, booking engine, and guest CRM—limits advanced automation but covers essential reservation and channel needs effectively. Edge: Shiji Daylight PMS.
Customer support ratings favor Sirvoy, with a 4.85/5 score compared to Shiji’s 4.53/5. Reviewers highlight Sirvoy’s responsive, helpful support team, citing quick resolution times and friendly service. Shiji’s support is rated well but receives slightly less positive comments, often due to the system's complexity and occasional troubleshooting delays. For hoteliers valuing prompt, personable assistance, Edge: Sirvoy.
Shiji Daylight PMS integrates with 64 verified partners, including prominent industry solutions like Amadeus, Duetto, and IDeaS. Its broader partnership network supports complex workflows across revenue management, distribution, and analytics. Sirvoy integrates with 21 partners, including Booking.com, Expedia, and major payment providers, covering essential distribution channels. If extensive integrations are critical, Edge: Shiji Daylight PMS.
Recent reviews show Sirvoy with a higher overall rating (83.93/100) compared to Shiji’s 75.00. Hoteliers using Sirvoy, especially small and boutique properties, frequently praise its ease of use and support. Larger hotels or groups with more sophisticated needs tend to favor Shiji, although its review count (32 vs 95 for Sirvoy) and more recent feedback give Sirvoy a more current and confident standing. Edge: Sirvoy.
Shiji Daylight PMS lists a base price of $1,200—no trial or flexible pricing options are publicly available. It appears geared toward larger budgets, often for enterprise deployment. Sirvoy’s pricing starts at $200 per month, with a 30-day trial, making it accessible for small to medium properties. Its lower entry point and transparent trial support a more budget-friendly approach.
Shiji Daylight PMS is a comprehensive, scalable platform suited for larger hotels or hotel groups seeking extensive automation and integrations. It excels in detailed reporting, multi-property management, and advanced guest profiles, but it comes with a higher price tag and more complex setup.
Sirvoy, by contrast, is a leaner, more affordable solution designed for small and medium properties that want simplicity, ease of use, and reliable channel management. Its limited but core feature set makes it ideal for properties prioritizing quick deployment and straightforward operations.
If your hotel needs a full-featured PMS with automation, multi-property capabilities, and deep integrations, choose Shiji Daylight PMS. If simplicity, affordability, and rapid onboarding are your priorities, Sirvoy is the better option. Your decision should hinge on your property’s size, operational complexity, and budget constraints.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $1,200/mo | From $200/mo |
According to HTR's product database, Shiji Daylight PMS and Sirvoy share 40 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest CRM | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 49 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Daylight PMS and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 64 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Daylight PMS: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor