The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 187 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Anand Systems Inc. (ASI) shines in Ease of Use and Value for Money — especially for airport and conference properties (5.0/5), with exclusive features like On premise and Lobby Kiosk.
Sirvoy shines in customer support and live chat — especially for motel properties (5.0/5), with exclusive features like Guest Messaging and Payment Requests.
Side-by-side ratings based on 187 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $300/mo | From $200/mo |
| Verified Reviews | 30 | 157 |
After analyzing 187 verified reviews, Anand Systems Inc. (ASI) users most value its ease of use and intuitive interface, reservation and front desk management, product stability and reliability, while Sirvoy users highlight customer support and live chat, ease of use and simple setup, booking and reservation management. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of Use and Intuitive Interface
▾
|
+
Customer support and live chat
▾
|
|
+
Reservation and Front Desk Management
▾
|
+
Ease of use and simple setup
▾
|
|
+
Product Stability and Reliability
▾
|
+
Booking and reservation management
▾
|
|
+
Detailed and Comprehensive Reporting
▾
|
+
Channel manager and OTA connectivity
▾
|
| Cons | |
|
−
Technical Support Quality
▾
|
−
Customization and property-specific flexibility
▾
|
|
−
Integration with Third-Party Platforms
▾
|
−
Pricing, rates, discounts, and revenue management
▾
|
|
−
Billing, invoicing, and payments
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #35 14 reviews | #16 65 reviews |
| Mid-Size (25-74 rooms) ▾ | #33 12 reviews | #40 11 reviews |
| Large (75-199 rooms) | #44 1 reviews | #49 1 reviews |
| X-Large (200+ rooms) | #19 2 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #53 3 reviews | #23 37 reviews |
| Luxury ▾ | #52 2 reviews | #29 17 reviews |
| Branded / Chain ▾ | #30 8 reviews | #28 11 reviews |
| Extended Stay ▾ | #48 1 reviews | #22 8 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #50 24 reviews | #18 34 reviews |
| Europe ▾ | #61 1 reviews | #12 68 reviews |
| Asia Pacific ▾ | #36 2 reviews | #11 13 reviews |
| Middle East | — | #22 1 reviews |
ASI PMS by Anand Systems Inc. and Sirvoy both serve as comprehensive property management systems, yet they diverge significantly in their operational focus and ideal property fit. ASI targets medium to larger hotels and multi-property operations primarily in the Middle East, Africa, and Asia Pacific, emphasizing on-premise deployment, advanced revenue management, and detailed reporting. Sirvoy, by contrast, is cloud-based and tailored toward small to medium-sized hotels, B&Bs, inns, and hostels worldwide, particularly excelling in guest messaging and channel management.
Both systems solve the core challenges of reservation management, front desk operations, and booking synchronization across channels. They streamline daily workflows, reduce manual errors, and support guest experience through automation. However, the specific features and integrations of each reflect different operational priorities and property scales.
If you operate a mid-sized or larger hotel, motel, or branded property in the Middle East, Africa, or Asia Pacific and require on-premise deployment, advanced revenue management, and integrated digital registration, ASI is the stronger choice based on its 30 reviews averaging 4.8/5 overall and specialized features like ID scanning and shift planning. Its granular reporting and multi-property control support complex operations and auditing needs.
If you run a small to medium-sized property such as a B&B, hostel, or inn in North America, Europe, or globally, especially if you prioritize cloud-based access, guest messaging, and channel manager integration, Sirvoy stands out with 157 reviews averaging 4.8/5 overall and 61 recent reviews rating 4.8/5. Sirvoy’s ease of use, live chat support, and automated guest communications suit lean teams and properties focused on direct bookings and OTA connectivity. Data for properties larger than medium-sized hotels is limited for Sirvoy.
ASI scores higher for ease of use at 4.9/5 compared to Sirvoy’s 4.6/5, with onboarding ratings identical at 4.6/5. Reviewers of ASI emphasize the straightforward workflows for front desk staff, logical reservation filters, and a clear registration process that reduce training time and operational friction. One user called the system "user-friendly for daily hotel operations," highlighting intuitive navigation even for less experienced staff.
Sirvoy’s users also find the system easy to learn and manage, particularly praising rapid setup and simplified booking management. However, some users noted difficulty locating specific pieces of information in the interface initially. Both products have onboarding processes rated equally at 4.6, but ASI’s more polished front desk workflows give it a slight advantage in daily ease of use.
Edge: Anand Systems Inc. (ASI).
ASI offers 10 unique hotel-relevant features Sirvoy lacks, including on-premise deployment, digital registration with ID scanning and pre-fill, lobby kiosk, shift planning, integrated CRS, revenue management module, ancillary revenue tracking, automated night audit, and a mobile app for staff. These features enhance operational depth by supporting complex check-in processes, labor scheduling, revenue optimization, and detailed audit trails—key for larger or branded hotels.
Sirvoy’s six unique features focus on guest communication and compliance: guest messaging, payment requests, centralized messaging, GDPR and SOC2 compliance, plus online checkout. These improve front desk and guest engagement workflows, enabling automated confirmations and payment management important for smaller properties managing reservations and billing with fewer staff.
Because ASI has 10 unique features versus Sirvoy’s 6 in hotel operations critical areas, including revenue management and shift planning, it provides more operational capabilities for complex properties.
Edge: Anand Systems Inc. (ASI).
ASI and Sirvoy have nearly equal customer support ratings—4.7/5 for ASI and 4.9/5 for Sirvoy—with both products sharing onboarding ratings of 4.6/5. Sirvoy’s support receives praise for fast responses, knowledgeable agents, and real-time chat that helps resolve issues promptly and reduce downtime. ASI’s support is noted as professional, courteous, and knowledgeable, though some reviews mention occasional delays in callbacks and the need for improved response times.
Neither product’s support ratings differ by more than 0.3 points, and both show consistent positive feedback in recent reviews. The volume of Sirvoy’s reviews (61 in last six months) confirms this support quality reflects current performance, while ASI’s fewer recent reviews mean some caution in assuming ongoing support responsiveness.
Edge: Even.
ASI has 22 verified integrations, slightly more than Sirvoy’s 21. Both share major partners like SiteMinder, Cendyn, and TrustYou, which cover essential channel management and guest experience platforms. ASI’s unique integrations include revenue and pricing engines like RoomPriceGenie, Duetto, and Simplotel, plus guest communication and marketing tools such as Akia and Sojern, supporting advanced revenue management and marketing automation.
Sirvoy’s unique integrations include popular property management and operations tools like Cloudbeds, Revinate, HelloShift, and Oaky by Plusgrade, which assist with guest messaging, upselling, and operational workflows tailored for small to medium properties.
Hotels requiring sophisticated revenue management and marketing automation benefit from ASI’s integrations, while properties emphasizing guest engagement and operational simplicity may prefer Sirvoy’s ecosystem.
Edge: Even.
Both products have an overall 4.8/5 rating, but Sirvoy’s rating is based on 157 reviews (61 in last 6 months at 4.8/5), while ASI’s 30 reviews include just 3 recent ones, limiting confidence in its current rating. Sirvoy’s larger review base across diverse segments like Boutique Hotels (4.7/5, 39 reviews), B&Bs (4.7/5, 70 reviews), and Hostels (4.9/5, 15 reviews) shows broad satisfaction in small to medium properties.
ASI’s review distribution favors Airport/Conference Hotels (5/5, 8 reviews), Branded Hotels (5/5, 8 reviews), and Boutique Hotels (5/5, 4 reviews), indicating strong approval among mid-sized and branded properties. Limited Service and Budget Hotels rate ASI at 4.8/5 across 18 reviews, closely matching Sirvoy’s 4.7/5 in that segment.
Given the sample sizes and recent activity, Sirvoy’s rating is more statistically robust for smaller properties, while ASI’s scores reflect exceptional satisfaction in its core market segments but with fewer recent data points.
Edge: Even.
ASI charges a base price of $300 with no freemium, monthly per room, or flat monthly pricing, and no implementation fee or trial period. This pricing structure suggests a more traditional licensing or perpetual purchase model, suitable for hotels ready to invest upfront.
Sirvoy’s base price is $200, also without freemium or per room pricing, and no implementation fees. It offers a 30-day free trial, enabling potential users to evaluate the system risk-free before committing.
Without detailed per-user or tiered pricing, Sirvoy’s lower base price and trial make it more accessible for small to medium properties, while ASI’s model suits hotels prepared for upfront investment in a comprehensive system.
Not ideal if:
Not ideal if:
ASI PMS by Anand Systems Inc. and Sirvoy both fulfill core PMS functions but target different hotel types and operational needs. ASI emphasizes on-premise deployment, advanced revenue management, and detailed operational controls suited for mid-sized to large hotels and branded properties primarily in the Middle East, Africa, and Asia Pacific. Sirvoy offers a cloud-based, guest-centric solution with strong channel management and messaging features, favored by small to medium properties globally.
Choose ASI when your property demands granular control over revenue and labor, requires digital registration and ID scanning, or operates multiple properties needing centralized management. Its 10 unique features and 22 integrations support complex workflows and auditing. Choose Sirvoy if you prioritize cloud accessibility, guest communication automation, GDPR compliance, and accessible pricing with a free trial. Sirvoy’s extensive review volume and recent feedback confirm its suitability for smaller properties focusing on guest engagement and OTA distribution.
The data clearly supports ASI for operational depth and multi-property complexity, and Sirvoy for cloud convenience and guest-focused communication.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $300/mo | From $200/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature |
|
|
|---|---|---|
|
▾
Accounting & Finance
|
|
|
| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
|
▾
Marketing & Ecommerce
|
|
|
| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
|
▾
Administration & Configuration
|
|
|
| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
|
▾
Customer Management
|
|
|
| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
|
▾
Front Office
|
|
|
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
|
▾
Groups Management
|
|
|
| Group functionality | ||
| Automated Space Optimization | ||
|
▾
Guest Experience
|
|
|
| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
|
▾
Housekeeping
|
|
|
| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
|
▾
Payments
|
|
|
| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
|
▾
Reservations Management
|
|
|
| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
|
▾
Revenue Management
|
|
|
| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
|
▾
Taxes & Compliance
|
|
|
| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
|
▾
Support & Training
|
|
|
| Online 24/7 support | ||
|
▾
Food & Beverage
|
|
|
| EPoS | ||
|
▾
Spa
|
|
|
| Spa & Wellness Module |
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We needed a system that removed our dependency on remote desktop and made daily operations simpler for the team. ASI 7.0 gave us direct access, a familiar setup, and a much smoothe..."
No published case study for this goal yet.
What hoteliers love
Users unanimously praise ASI for its user-friendly and intuitive interface, facilitating a smooth reservation management process and simplifying daily... Users unanimously praise ASI for its user-friendly and intuitive interface, facilitating a smooth reservation management process and simplifying daily operations. It's especially accommodating for those without prior hotel industry experience.
The ASI system excels in managing front desk tasks and reservations, providing tools that enhance the efficiency of check-in/check-out processes and r... The ASI system excels in managing front desk tasks and reservations, providing tools that enhance the efficiency of check-in/check-out processes and room assignment.
The ASI system is commended for its robust, stable performance, ensuring consistent and reliable operation. It's particularly valued in environments w... The ASI system is commended for its robust, stable performance, ensuring consistent and reliable operation. It's particularly valued in environments with high operational demand.
Where hoteliers push back
ASI's technical support is generally appreciated for being responsive and efficient in resolving issues, although some users mention delays in respons... ASI's technical support is generally appreciated for being responsive and efficient in resolving issues, although some users mention delays in response times. The professionalism and helpfulness in training are highlighted.
A recurring critique highlights the need for better integration capabilities with third-party platforms, particularly for accounting and inventory man... A recurring critique highlights the need for better integration capabilities with third-party platforms, particularly for accounting and inventory management, which could streamline broader business processes.
Ranks higher for
Unique capabilities
What hoteliers love
Support is one of Sirvoy’s strongest recurring advantages, with users praising fast responses, knowledgeable agents, and real-human chat help. Many re... Support is one of Sirvoy’s strongest recurring advantages, with users praising fast responses, knowledgeable agents, and real-human chat help. Many reviews say this support helps them resolve issues quickly, learn the system, and avoid downtime or costly mistakes.
Users repeatedly say Sirvoy is straightforward to learn, quick to configure, and easy to manage day to day, even for owners without technical experien... Users repeatedly say Sirvoy is straightforward to learn, quick to configure, and easy to manage day to day, even for owners without technical experience. Reviewers value that it reduces training time and operational friction, especially for small properties and first-time PMS users.
Reviewers consistently rely on Sirvoy to manage reservations, availability, and day-to-day booking workflows with less manual effort. They say it help... Reviewers consistently rely on Sirvoy to manage reservations, availability, and day-to-day booking workflows with less manual effort. They say it helps keep the calendar organized, simplifies handling room inventory, and makes it easier to run the property without double bookings or confusion.
Where hoteliers push back
Users like that Sirvoy can be adapted to different property types and workflows, but they frequently ask for more configurable fields, colors, room ty... Users like that Sirvoy can be adapted to different property types and workflows, but they frequently ask for more configurable fields, colors, room types, and display options. The recurring theme is that the product works well for simple operations, yet more flexible setup would help properties with special packaging, family suites, or unique reservation rules.
A large share of reviews focus on pricing controls, with users wanting better tools for seasonal rates, discounts, packages, and upselling. While some... A large share of reviews focus on pricing controls, with users wanting better tools for seasonal rates, discounts, packages, and upselling. While some appreciate the flexibility, others say rate setup is awkward or too rigid, which can make revenue optimization and selling add-ons harder than it should be.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ASI PMS and Sirvoy share many core Property Management Systems features, but each has unique capabilities. ASI PMS offers 22 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ASI PMS leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ASI PMS: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Anand Systems Inc. (ASI) has an HT Score of 75 and Sirvoy has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property