SiteMinder vs. Triptease vs. Userguest: Which is a Better Fit?

SiteMinder Demand Plus

Services

E-commerce consulting
Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Metasearch connectivity
Meta search marketing

Reporting & Analytics

Marketing dashboard

Monitor results and manage campaigns

Triptease: Metasearch

Services

E-commerce consulting
Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Metasearch connectivity
Meta search marketing

Reporting & Analytics

Marketing dashboard

Monitor results and manage campaigns

Userguest

Conversion Boosters

Surge Alerts
Instant redeemable rewards

Ability to select national and local rewards for booking direct. Tangible, instant rewards drive higher conversion than points or cash-back programs.
Pop-up & Exit Intent Messages
Price Comparison
Review compilation widget

A widget compiling main review rates from different websites and forums (Tripadvisor, booking, google, etc...) / Widget conveys hotel reliability as a measure of hotels quality according to past customers scores.
SMS Reminders

Shoppers that make it far enough into your sales funnel to enter a phone number are often your hottest leads. Recove these customers with an automated text message reminder.
A/B Split Testing

Find the perfect messaging that gets results.
Tab Abandonment Alerts

Improve conversion rates for easily distracted visitors.
Form Autofill

Automatically repopulate abandoned form fields.

Personalization

Custom Segment Messaging
Booking Engine Data Sync

Store & dynamically inject booking details into your reminders.
A/B Split Testing

Find the perfect messaging that gets results.

Offers & Promotions

Pop-up & Exit Intent Messages

Rate Monitoring & Parity

Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Parity Reports
OTA Parity Live Feed

Messaging & Communication

Facebook Messenger Integration
Live Chat
SMS Reminders

Shoppers that make it far enough into your sales funnel to enter a phone number are often your hottest leads. Recove these customers with an automated text message reminder.

Rewards & Loyalty

Instant redeemable rewards

Ability to select national and local rewards for booking direct. Tangible, instant rewards drive higher conversion than points or cash-back programs.

Analytics & Performance

Analytics dashboard
Messaging Analytics
A/B Split Testing

Find the perfect messaging that gets results.

What Customers Are Saying

Most Recent Review

Excellent and complete

FO Manager from Palma de Mallorca (Balearic Islands)

Excellent customer service

Marketing Manager

Very effective tool, easy to use

Communications manager from Ville D'Avray (France)

Most Positive Review

Siteminder works for us

Always Innovating

DOSM

Proactive and Excellent Advice to drive direct bookings

Ecommerce Manager

Most Critical

The best ecommerce platform available for hoteliers

Founder from Noosa Heads (Australia)

Direct Booking Pioneers

Director, CRM

Open to input from client and implement swiftly

Director of Digital Product from Hong Kong (China)

References

SiteMinder doesn’t have any references available