SiteMinder vs. Bookassist vs. RateGain: Which is a Better Fit?

SiteMinder Insights (Rate Parity)

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation
Unlimited Channels (no additional cost)
Conversion Widgets

Apps and Widgets Integration/ Integrates for conversion and trust validation widgets

Bookassist Metasearch

Services

E-commerce consulting
Metasearch Survelliance

Analytics on all prices shown for a specific hotels in all channels shown by a Metasearch in the next days, including position of appearances / Hotels understand how are they positioned against the different channels in the next days and who is investing at e-commerce on their hotel.
Metasearch connectivity
Meta search marketing

Reporting & Analytics

Marketing dashboard

Monitor results and manage campaigns

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation

Parity+

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation
Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Marketing dashboard

Monitor results and manage campaigns
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Facebook Integration
Twitter Integration
Instagram Integration
In-app support
Unlimited Channels (no additional cost)

What Customers Are Saying

Most Recent Review

Booking Management

Customer relation from Mae Nam (Thailand)

Reliable and competent partner.

Sales & Revenue Managment from Firenze (Italy)

Simple yet informative

ecommerce from Singakerta (Bali)

Most Positive Review

An integrated, reliable and easy to use suite of products

Manager

Great technology great customer service

CEO

Value for money

Assistant reservation and revenue manager

Most Critical

Channel Manager Accessible and dynamic

Aux Comercializacion Y Ventas from Centro (Mexico)

Excellent Services all round!

Sales and Marketing Manager from

Friendly user, fast respond chat for customer service

Revenue Manager

References

SiteMinder doesn’t have any references available

Nicolas Durand
Senior Director Distribution S Hotels & Resorts

Sathis Aravinda
Regional Director of Revenue, Distribution, Digital & eCommece Millennium Hotels & Resorts MEA Corporate Office