SiteMinder Insights (Rate Parity)

Ranked 3 (out of 9) in Hotel Rate Parity

Hotel Rate Parity

Never miss a direct booking again with clear, real-time rate parity insights

Ratings Snapshot

Certificate of Excellence
Read 52 reviews
91%
Recommend
HTR Score icon
HT SCORE
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 9 in Hotel Rate Parity

Ease of Use
4.6/5
ROI
4.2/5
Implementation
4.3/5
Customer Support
4.2/5
Verified Customer Support

SiteMinder has opened its internal systems to

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Most popular for
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  • Motel 2 verified reviews
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  • Villas 2 verified reviews
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  • Vacation Rental 2 verified reviews
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  • Budget 1 verified reviews
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  • Limited Service 1 verified reviews
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  • Branded 1 verified reviews
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SiteMinder Insights (Rate Parity) Overview

SiteMinder Insights (Rate Parity) Overview

Don’t give future guests reason to not trust your rates by addressing any parity issues before they become a problem. Carefully manage your OTA commissions. See your rates as your guests displayed across distribution channels and never miss a direct booking again.

About SiteMinder View website

Founded in 2006 | Headquarters in The Rocks Australia | 700 employees

Our hotel commerce platform helps hotels and accommodation providers to sell, market, manage and grow from one place - with everything they need to start, upgra...

Other Products by SiteMinder

1/3

Integrates with

  • Booking Engine
  • Guest Messaging Software
  • Property Management Systems
Browse integrations (6 verified)

What customers love about SiteMinder Insights (Rate Parity)

Like 91% recommend

Marketing from City Center

I like that now there is a chat function so we can get help at any given moment. Also like that we can do all our updates from the channel manager.

Digital Marketing Manager from Budget

I remember when I first sign up with Siteminder as their first few clients in Indonesia back in 2010 and I never look back ever since. Siteminder has progressed massively over the years and solved a head scratching probl...

Rev Mgr from Bed & Breakfast

The accuracy and parity issues resolved at one look It shows accurate information that is what required in our daily operations

Reservations from Bed & Breakfast

I am still learning but so far very helpful information and assistance was given . Communication is clear and they have al lot of patience with me : ) I am currently interested in seeing how Insights will help the hotel...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Siteminder is one of the biggest channel manager & hospitality technology company in the world. There's a reason why they're so big, it's because their product works well :) Their channel manager, as far as I'm concerned, is the biggest in the world.

by Jaeyun Noh (Roomsy Inc) on November 09, 2021

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

Siteminder has a huge support team that can help you when you are in need of help. Plus, they have a range of products that can help hotels in various ways including but not limited to channel manager, online booking engine, webpage builder, etc..

by Jaeyun Noh (Roomsy Inc) on November 09, 2021

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Reach out for help. They're very supportive, and they'll go out of their ways to make business relationship work for you. Also try out their demo's. I believe there's no risk/commitment involved with their demos.

by Jaeyun Noh (Roomsy Inc) on November 09, 2021

See more answers (3)
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+ 1 recommend
Recommended by

Features

  • Real Time Data Collection
  • Automated Prioritization
  • Distribution Partner Management
  • Workflow Automation

Want to go behind the scenes and see how SiteMinder Insights (Rate Parity) works?

Clients & references

References & testimonials

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SiteMinder doesn’t have any references available

Featured partners

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SiteMinder doesn’t have any featured partners

Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Spain
  • Mexico
  • United States of America
  • New Zealand
  • Indonesia
  • Philippines
  • Australia
  • Colombia
  • Thailand

52 Verified SiteMinder Reviews

Likelihood to Recommend
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December 23, 2021

SiteMinder Insights (Rate Parity) Review: easy to use

Gerente admvo from Boutique in Santiago de Querétaro (Mexico)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

process reservations, communication with otas, customer registration, monitoring, in mobile application, graphic interface, reports, in general we feel comfortable with the application

What do you dislike or think could be improved?

Hi Ereena, this is the feedback we sent to support some time ago, however we did not get three mobile applications: 1. When a check-in is made, the summary that appears on the mobile should indicate the d...

Customer Support
2
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 20, 2021

SiteMinder Insights (Rate Parity) Review: Excelent tool with a lot of channels connected

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Easely we can change availability and prices at different channels Is a "do it yorself" wonderfull tool with good tech support but only online.

What do you dislike or think could be improved?

Having a monthly view of the rates it would be helpfull Programing promotions for a specific could be easy Tech support with an account it would be nice

Customer Support
2
Ease of Use
4
Value for money
4
Implementation
3

December 18, 2021

SiteMinder Insights (Rate Parity) Review: is OK

Founder from Other in Tulum (Mexico)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I like the visibility and how easy it is to see everything from the inventory. and that they have support in Spanish

What do you dislike or think could be improved?

Courses of use because I have requested 1 course to help me optimal way my tariffs but I didn't get an answer.

Customer Support
4
Ease of Use
5
Value for money
4
Implementation
4

December 15, 2021

SiteMinder Insights (Rate Parity) Review: SIteMinder

Director of Room Division from Hostel in ตำบล ท่าช้าง (Thailand)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Easy to mapped with unlimited channels, Stable connectivities, real-time updates, Friendly user which is easy for all my colleuge

What do you dislike or think could be improved?

The customer's service is very very difficult to contact. Many e-mail tardy response including a call. Please improved is function will be better.

Customer Support
1
Ease of Use
5
Value for money
2
Implementation
3

December 15, 2021

SiteMinder Insights (Rate Parity) Review: Best Channel manager ever

Room división manager from Resort in Estepona (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easy integration. Full integration and the best support services i've had. Easy to understand and manage. 100% recommended. Keep up the good work

What do you dislike or think could be improved?

The booking engine always needs something else to become perfect but I am very satisfied and I find it very useful and easy to manage

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2021

SiteMinder Insights (Rate Parity) Review: Easy and quick handling

Reservations Manager in Düsseldorf (Germany)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Easy to use even for beginners. You can keep track of everything and adjust the availability quickly and easily. Top!

What do you dislike or think could be improved?

The transfer time to the individual pages is sometimes very slow, so that unintentionally a booking comes through. This can lead to difficulties

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
n/a

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

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Popular SiteMinder Insights (Rate Parity) Integrations

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