SiteMinder Insights (Rate Parity)
4.6 (100 REVIEWS)
HT Score
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Jenna, Andreas, Ofri + 102 more experts recommend SiteMinder
Read RecommendationsSiteMinder Insights (Rate Parity)
Ranked 3 (out of 9) in Hotel Rate Parity
Never miss a direct booking again with clear, real-time rate parity insights
92% recommended by 1832 hotels
Viceroy, Hyatt, Minor Hotels & 1829 others
Ratings Summary
Ease of Use
4.7/5
Customer Support
4.4/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, SiteMinder Insights (Rate Parity) is the #2 most trending product in the Hotel Rate Parity category (out of 9) and the #62 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About SiteMinder Insights (Rate Parity)
Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
Don’t give future guests reason to not trust your rates by addressing any parity
issues before they become a problem. Carefully manage your OTA commissions. See your rates as your guests displayed across distribution channels and never miss a direct booking again.
Capabilities
SiteMinder doesn’t have any benefits or use cases available
Features
Other
1/4 features
Available Add-ons & Modules
SiteMinder Pay
Payments Processing Software
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.
Pricing
Pricing Available By Request
SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Palladium Hotel Group accelerates its growth with SiteMinder
Sant Antoni de Portmany (Spain)
Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder
Tubsai (Thailand)
The Phala Group Optimise Channel Management and Boost Revenue
Kecamatan Denpasar Selatan (Indonesia)
Hotel Amicizia improves room management with SiteMinder
Rimini (Italy)
Qunci Villas enjoys the great benefits of hotel integration with SiteMinder
Batu Layar (Indonesia)
Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform
Kuching (Malaysia)
Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.
Tambon Mu Si (Thailand)
SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.
Tambon Cha-am (Thailand)
Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property
แขวง คลองเตย (Thailand)
Olive House Apartments solve overbookings with SiteMinder and see direct revenue success
Šimuni (Croatia)
HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels
Tambon Ratsada (Thailand)
TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property
Ultimo (Australia)
PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property
(United Kingdom)
How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property
Southbank (Australia)
La Flora Group is confident it has found a lasting solution with SiteMinder
Tambon Khuekkhak (Thailand)
The RuMa Hotel and Residences chose SiteMinder and never looked back
Kuala Lumpur (Malaysia)
V8 Hotel Koln at MOTORWORLD accelerates success with SiteMinder
Kreisfreie Stadt Köln (Germany)
Fuli Hot Spring Resort has all boxes ticked with SiteMinder
D350 (China)
Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder
Kecamatan Kuta (Indonesia)
References
"From the front office and reservations, to our revenue, sales and marketing teams, the Hotel App Store can help us to reach all our guests in a more convenient way and guide us towards more efficient customer service."
Melanie Joice Agrimano
Revenue manager @
"The Hotel App Store is a great opportunity to find ready-made solutions we haven't thought of or are unable to find. It has become a trusted marketplace for services that, under normal circumstances, would come with the hassle of extra developments and integrations."
Nuno Sacramento
e-commerce Manager @
"After a competitive review of the world’s leading channel management systems, we chose SiteMinder’s Channel Manager as the product that could provide us with an unmatched competitive edge. It is business critical in today’s rapidly changing distribution landscape to have disparate systems connected via a robust and reliable platform."
Bernd Mauritz
Revenue Systems & Project Manager @
GCH Hotel Group
"The power SiteMinder’s Channel Manager gives to us to access both local and global markets is unsurpassed, and it’s the reason it is the leader in the market today. Supported by the company’s local customer service, SiteMinder’s Channel Manager has empowered our hotel business to increase year-on-year room nights by 45 percent and year-on-year revenue by 33 percent, while significantly reducing the cost of acquiring guests."
Max Herbst
Head of Revenue Management @
DORMERO Hotel Berlin Ku'damm
"SiteMinder’s Channel Manager has given us direct access to new distribution channels through which we can now sell our over-300 rooms. And best of all, the updates from our property management system to those channels works two ways – in real-time – so we can optimize and sell our rooms right up to the last minute without any fear of being overbooked."
José Morilla
Commercial Director @
Hoteles Casas y Palacios de España
Featured Customers
Popularity by Segment
Size
175 | X-Small (1-9 room)
290 | Small (10-24 room)
504 | Medium (25-74 room)
459 | Large (75-199 room)
357 | X-Large (200+ room)
Country
305 | Spain
280 | Australia
192 | Thailand
132 | United States of America
98 | Indonesia
82 | Mexico
70 | New Zealand
69 | United Kingdom
59 | Vietnam
48 | Malaysia
40 | Philippines
40 | Ireland
39 | Portugal
39 | France
36 | Germany
33 | Cambodia
22 | Estonia
21 | Canada
21 | Finland
20 | Singapore
19 | Italy
17 | South Africa
16 | Colombia
15 | Czech Republic
14 | Hungary
13 | Hong Kong
13 | Iceland
12 | Costa Rica
11 | Laos
10 | Switzerland
10 | Taiwan
9 | Austria
9 | Argentina
8 | Chile
8 | United Arab Emirates
8 | Fiji
8 | Latvia
7 | Ecuador
6 | Turkey
6 | Dominican Republic
6 | Greece
6 | India
6 | Sweden
6 | Poland
5 | Netherlands
5 | Denmark
4 | Norway
4 | Morocco
4 | Saint Martin (French part)
4 | Pakistan
4 | Sri Lanka
4 | Malta
4 | Belize
4 | Egypt
4 | Cyprus
3 | Cook Islands
3 | China
3 | Tanzania
3 | Romania
3 | Croatia
3 | Uruguay
3 | Peru
3 | Slovenia
3 | Panama
2 | Jersey
2 | Aruba
2 | Andorra
2 | Vanuatu
2 | Myanmar
2 | Georgia
2 | Bangladesh
2 | Maldives
2 | Namibia
2 | Kenya
2 | Nigeria
2 | Jamaica
1 | Zimbabwe
1 | Guam
1 | Sierra Leone
1 | Samoa
1 | Japan
1 | Puerto Rico
1 | Bahamas
1 | Qatar
1 | Bermuda
1 | Guatemala
1 | Venezuela
1 | Honduras
1 | Gibraltar
1 | Brazil
1 | Cameroon
1 | Rwanda
1 | Seychelles
1 | Tunisia
1 | Uganda
1 | Mozambique
1 | Belgium
1 | Zambia
1 | Montenegro
1 | Saudi Arabia
1 | Norfolk Island
1 | Macau
1 | Ukraine
Type
390 | Resorts
365 | Luxury Hotels
356 | Boutiques
277 | City Center Hotels
238 | Bed & Breakfast & Inns
205 | Branded Hotels
141 | Extended Stay & Serviced Apartments
125 | Hostels
114 | Motels
112 | Vacation Rentals & Villas
71 | Limited Service & Budget Hotels
41 | RV Parks & Campgrounds
32 | Airport/Conference Hotels
9 | Casinos
Region
716 | Europe
545 | Asia Pacific
366 | Oceania
235 | North America
65 | South America
39 | Africa
26 | Middle East
21 | Central America
Category
1771 | Channel Managers
903 | Booking Engine
248 | Rate Shopping & Market Intelligence
228 | Website Design
119 | Upselling Software
102 | Marketplaces & Integrators
100 | Hotel Rate Parity
91 | Guest Messaging Software
89 | Metasearch & Ad Tech
More Products by SiteMinder
Hotelier Rating
9
Siteminder Review
Online Revenue Officer from 500+ room in Pasay (Philippines)
Verified
3 days ago
- Siteminder helps align the hotel inventory and rates, make it easier, and maximize load time. Siteminder helps optimize revenue conversion and helps hotel forecast and identify SWOT
Philippines
Philippines
Online Revenue Officer
X-Large Hotel
9
Indispensable tool nowadays in any hotel.
GM from 50-74 room Luxury Hotel in (United Kingdom)
Verified
6 days ago
very simple and efficient integration, thorough reporting, rate control, all channels in one place, preventing overbooking, great upsell opportunities, mobile bookings
United Kingdom
United Kingdom
GM
Medium Hotel
10
Awesome, got better to a new level
Revenue Manager from 200 to 499 room City Center Hotel in Melbourne (Australia)
Verified
10 days ago
I've been using Light House for some time now, and it has truly revolutionized our approach to managing hotel operations. In my role as REV MGR at EVT, finding a reliable channel manager was paramount for optimizing our online presence and revenue. After thorough research, we chose Light House, and it has proven to be a game-changer.Light H...
Australia
Australia
Revenue Manager
X-Large Hotel
8
User friendly and realtime update
Ecommerce from 100 to 199 room Boutique in (Thailand)
Verified
18 days ago
The Channel manager is quite stable and easy to configure. There are many partners that system can be connected with
Thailand
Thailand
Ecommerce
Large Hotel
10
"Efficient and user-friendly, the third-party hotel channel manager simplifies online distribution. Robust features for rate management and real-time updates contribute to seamless operations. However, occasional connectivity issues warrant attention for enhanced reliability."
Consultant GM from 10 to 24 room Hostel in Abuja (Nigeria)
Verified
23 days ago
Compatibility: Seamless integration with your property management system (PMS) and other relevant software. Compatibility with a wide range of online travel agencies (OTAs), global distribution systems (GDS), and other booking platforms. Automation and Efficiency: Robust automation features to streamline booking processes, update room avail...
Nigeria
Nigeria
Consultant GM
Small Hotel
10
Channel Manager Accessible and dynamic
Aux Comercializacion Y Ventas from 5 to 9 room Boutique in Centro (Mexico)
Verified
1 months ago
From a single platform, modify the rates for OTAS, according to the supply and demand they offer in the market, dynamically. In addition to the ease of connecting channels, payment methods and inventories in real time
Mexico
Mexico
Aux Comercializacion Y Ventas
X-Small Hotel
10
Distribution Challenges Sorted
General Manager from 50-74 room City Center Hotel in Hawker (Australia)
Verified
1 months ago
GDS Account Manager LK has, on each and every occasion contacted by me, has been timely and effective in generating a response or having a specialist in her Team respond accordingly.
Australia
Australia
General Manager
Medium Hotel
10
Astra Apartments have had a great experience with Siteminder/GDS over the past 8 years.
Channel Manager from 500+ room Extended Stay & Serviced Apartment in North Sydney (Australia)
Verified
1 months ago
There are many benefits of working with Siteminder/GDS. The main benefits I have experienced are:- Fast support service- Reasonable pricing- User friendly software
Australia
Australia
Channel Manager
X-Large Hotel
10
Reliable and easy to handle channel manager
from 200 to 499 room Luxury Hotel in Tambon Kamala (Thailand)
Verified
1 months ago
Siteminder simplifies the task of managing room availability and rates with remarkable ease. Their user-friendly platform conveniently presents room availability and rates on a single page, streamlining the process of making yield adjustments. This invaluable tool not only enhances your pricing strategy but also keeps you well-informed abou...
Thailand
Thailand
X-Large Hotel
10
Wyndham recently moved our Asia hotels to Siteminder. The support from the Siteminder team was excellent; always available and timelines were achieved with minimal disruption.
Director of Operations Indonesia from 500+ room Branded Hotel in Bundall (Australia)
Verified
1 months ago
Availability of all staff involved in the process, along with their technical knowledge.
Australia
Australia
Director of Operations Indonesia
X-Large Hotel
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