SiteMinder Insights (Rate Parity)

Ranked 4 (out of 9) in Hotel Rate Parity

Hotel Rate Parity

Never miss a direct booking again with clear, real-time rate parity insights

Ratings Snapshot

Certificate of Excellence
Read 72 reviews
92%
Recommend
HTR Score icon
HT SCORE
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #4 out of 9 in Hotel Rate Parity

Ease of Use
4.7/5
ROI
4.4/5
Implementation
4.4/5
Customer Support
4.4/5
Verified Customer Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Boutiques 17 verified reviews
    94%
  • Resorts 12 verified reviews
    91%
  • City Center Hotels 10 verified reviews
    92%
  • Luxury Hotels 8 verified reviews
    83%
  • Hostels 7 verified reviews
    90%
  • Bed & Breakfast & Inns 6 verified reviews
    83%
  • Vacation Rentals & Villas 5 verified reviews
    98%
  • Extended Stay & Serviced Apartments 5 verified reviews
    94%
  • Branded Hotels 4 verified reviews
    95%
  • Limited Service & Budget Hotels 3 verified reviews
    87%
  • Motels 3 verified reviews
    93%
  • Airport/Conference Hotels 1 verified reviews
    100%
  • RV Parks & Campgrounds 1 verified reviews
    100%

SiteMinder Insights (Rate Parity) Overview

SiteMinder Insights (Rate Parity) Overview

Don’t give future guests reason to not trust your rates by addressing any parity issues before they become a problem. Carefully manage your OTA commissions. See your rates as your guests displayed across distribution channels and never miss a direct booking again.

About SiteMinder View website

Founded in 2006 | Headquarters in The Rocks Australia | 700 employees

Our hotel commerce platform helps hotels and accommodation providers to sell, market, manage and grow from one place - with everything they need to start, upgra...

Product Modules
SiteMinder Pay Payments Processing Software
INCLUDED
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.

Other Products by SiteMinder

Integrates with

  • Property Management Systems
  • Guest Messaging Software
  • Hotel Management Software
Browse integrations (11 verified)

What customers love about SiteMinder Insights (Rate Parity)

Like 92% recommend

Marketing

I like that now there is a chat function so we can get help at any given moment. Also like that we can do all our updates from the channel manager.

Digital Marketing Manager

I remember when I first sign up with Siteminder as their first few clients in Indonesia back in 2010 and I never look back ever since. Siteminder has progressed massively over the years and solved a head scratching probl...

Rev Mgr

The accuracy and parity issues resolved at one look It shows accurate information that is what required in our daily operations

Reservations

I am still learning but so far very helpful information and assistance was given . Communication is clear and they have al lot of patience with me : ) I am currently interested in seeing how Insights will help the hotel...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Siteminder is one of the most preferred channel manager and Booking Engine. Our Pms solution has a seamless integration with Siteminder. Highly recommend properties to try Siteminder products and switch

by Prameeth Shetty (Winsar Group) on November 23, 2022

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

* Seamless connectivity * Impeccable support * Great work culture * Trusted brand * Scalable * Multiproperty operations * Robust product * Siteminder Exchange * Compatible booking Engine * Quick onboarding

by Prameeth Shetty (Winsar Group) on November 23, 2022

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Switch immediately to Siteminder product to maximize your revenue and brand visibility Seamless connectivity help hotels to maximize efficiency Intuitive User interface & Scalable World Hotel index is great

by Prameeth Shetty (Winsar Group) on November 23, 2022

See more answers (5)
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+ 3 recommend
Recommended by Show More (1)

Features

Other

6/9 features

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Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Spain
  • Mexico
  • Thailand
  • Indonesia
  • Vietnam
  • Philippines
  • Australia
  • United States of America
  • New Zealand

72 Verified SiteMinder Reviews

Likelihood to Recommend
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December 21, 2022

SiteMinder Insights (Rate Parity) Review: GAME CHANGER

PRICING from Other in Barcelona (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

In our case it's easy because we did not have a CM nor PMS last month so... now it's a game changer. What we like the most is being able to modify prices from SM and see how those modifications are sent t...

What do you dislike or think could be improved?

A couple things that could be improve are: readjusting the view of the screen because the dates move sidewards when you scroll down from the inventory (it does not happen from every screen though). Anothe...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Jan 26, 2023 Ereena R. from SiteMinder replied:
 Hi Oriol,

Thank you for taking the time to leave us a review. We are happy to learn that you find S... 

December 14, 2022

SiteMinder Insights (Rate Parity) Review: manager

manager from Motels in Delacombe (Australia)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

faster than other channel manager by means of the booking received and availability. Siteminder is well regonised channel manager i had been using.

What do you dislike or think could be improved?

price a little bit higher than others but all the others are good. If the user can delete the channel which is not in use could be better

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
arrow review On Jan 26, 2023 Ereena R. from SiteMinder replied:
 Hi Hanson Yip,

Thank you for taking the time to leave us a review. We are happy to learn that you f... 

December 13, 2022

SiteMinder Insights (Rate Parity) Review: Keep the balance

Ecommerce Executive from Luxury Hotels in Thành phố Hạ Long (Vietnam)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Keeping the balance, parity rate among all OTA channels which easy to use and friendly. We can easy to check and see the discrepancy, identify the missing rate and resolve the issue. Instructions are clea...

What do you dislike or think could be improved?

Need to show the rate upload clearly by space to make us up the correct information. Besides, show the check log on report for reference.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Jan 26, 2023 Ereena R. from SiteMinder replied:
 Hi Thi Huyen Trang Vu,

Thank you for taking the time to leave us a review. We are happy to learn th... 

December 12, 2022

SiteMinder Insights (Rate Parity) Review: Awesome

Front Office Supervisor from City Center Hotels in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We find it the most friendly user interface in the business and it is easy to use thanks to its simple design

What do you dislike or think could be improved?

Nothing to be improved, everything just seems great. Please continue the good work and we hope a great luck ahead

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Jan 26, 2023 Ereena R. from SiteMinder replied:
 Hi Gerry

Thank you for taking the time to leave us a review. We are happy to learn that you find Si... 

December 07, 2022

SiteMinder Insights (Rate Parity) Review: Practical, performant, easy to use

Deputy manager from Boutiques in Portsmouth (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Great tool, every hotel should use this platform, no faults whatsoever while using it, great support on guidance how to use it.

What do you dislike or think could be improved?

Really I can't see what can be improved. Of course there is always room for improvement, but in this case I can't see one.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Feb 02, 2023 Ereena R. from SiteMinder replied:
 Hi Gheorghe

We're really grateful and appreciate you taking the time to share your rating with us. ... 

December 06, 2022

SiteMinder Insights (Rate Parity) Review: I found SM very well in its distribution channels

Revenue from RV Parks & Campgrounds in Vineyard (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I like the fact that SM has many linking to lots of Travel Agent and OTA's. Their compset is beneficial also.

What do you dislike or think could be improved?

Only critique would be to employ more people to answer any enquiries that are sent to their team as sometimes wait time is 48 hours

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4
arrow review On Feb 02, 2023 Ereena R. from SiteMinder replied:
 Hi Jenny,

Firstly, we appreciate you so much for taking time out of your busy schedule to leave us ... 

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

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Popular SiteMinder Insights (Rate Parity) Integrations

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