Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
SiteMinder Insights (Rate Parity)
4.7 (127 REVIEWS)
Estefanía, Liliana, Christoph + 128 more experts recommend SiteMinder
Read RecommendationsRanked 3 (out of 11) in Hotel Rate Parity
Find your pricing sweet spot with Insights
92% recommended by 2319 hotels
Viceroy, Hyatt, Minor Hotels & 2316 others
Bell - AI powered product analyst
I analyzed all of SiteMinder’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like the comprehensive capabilities of SiteMinder in managing room inventory and rates across multiple channels, which enhances revenue through efficient distribution. The seamless integration with existing systems and insightful reporting tools allow for streamlined operations and informed decision-making, boosting occupancy and optimizing pricing strategies. While generally praised for its user-friendly interface, some users noted the need for enhanced support and more flexibility in customization options.
Viceroy, Hyatt, Minor Hotels & 2316 others
Read their reviewsWhat Types of Hotels SiteMinder is Popular For
Size
236 | X-Small (1-9 room)
382 | Small (10-24 room)
708 | Medium (25-74 room)
730 | Large (75-199 room)
465 | X-Large (200+ room)
Country
341 | Thailand
313 | Australia
251 | Spain
157 | United States of America
113 | Mexico
97 | Malaysia
82 | United Kingdom
73 | New Zealand
67 | Indonesia
66 | Vietnam
49 | Cambodia
48 | Portugal
44 | France
42 | Ireland
39 | Germany
35 | Colombia
31 | Philippines
27 | Taiwan
25 | Singapore
25 | China
23 | Estonia
21 | Canada
21 | South Africa
20 | Italy
19 | India
19 | Finland
16 | Laos
15 | Czech Republic
15 | Hungary
14 | Costa Rica
14 | United Arab Emirates
13 | Switzerland
12 | Iceland
10 | Austria
10 | Fiji
10 | Sri Lanka
10 | Argentina
10 | Chile
9 | Latvia
7 | Cyprus
7 | Greece
5 | Malta
5 | Belize
5 | Uruguay
5 | Denmark
5 | Ecuador
5 | Pakistan
5 | Morocco
4 | Sweden
4 | Peru
4 | Qatar
4 | Poland
4 | Maldives
4 | Egypt
4 | Romania
4 | Trinidad and Tobago
3 | Kenya
3 | Nigeria
3 | Panama
3 | Uzbekistan
3 | Norway
3 | Slovenia
3 | Andorra
3 | Croatia
3 | Myanmar
2 | Georgia
2 | Zambia
2 | Seychelles
2 | Hong Kong
2 | Ukraine
2 | Vanuatu
2 | Namibia
2 | Turkey
2 | Samoa
2 | Bangladesh
2 | Saint Martin (French part)
1 | Nicaragua
1 | Papua New Guinea
1 | Nepal
1 | Oman
1 | Netherlands
1 | Dominican Republic
1 | Saudi Arabia
1 | Montenegro
1 | Zimbabwe
1 | Paraguay
1 | Belgium
1 | Mozambique
1 | Uganda
1 | Tunisia
1 | Japan
1 | Bahamas
1 | Rwanda
1 | Cameroon
1 | Brazil
1 | Iran
1 | Honduras
1 | Sierra Leone
1 | Guatemala
Type
990 | Boutiques
879 | Resorts
826 | Luxury Hotels
766 | City Center Hotels
689 | Bed & Breakfast & Inns
597 | Airport/Conference Hotels
568 | Branded Hotels
557 | Limited Service & Budget Hotels
338 | Extended Stay & Serviced Apartments
194 | Hostels
155 | Vacation Rentals & Villas
143 | Motels
51 | RV Parks & Campgrounds
47 | Casinos
Region
789 | Asia Pacific
695 | Europe
401 | Oceania
291 | North America
91 | South America
45 | Africa
34 | Middle East
13 | Central America
Category
2292 | Channel Managers
1112 | Booking Engine
289 | Website Design
272 | Rate Shopping
131 | Upselling Software
127 | Hotel Rate Parity
126 | Hotel Metasearch Management Software
111 | Guest Messaging Software
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of SiteMinder products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
SiteMinder Reviews Analyzed: 119
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
SiteMinder Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by SiteMinder
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
SiteMinder's Provided Description:
"Enjoy high-definition visibility of your, and your competitors’ rates so you can stop being in the dark and start being in control."
Capabilities
Real time insights
Data you can trust
Stay ahead of your competition
Features
Other
Recommended by
Achievements
This vendor's trending score is rising, SiteMinder Insights (Rate Parity) is the #2 most trending product in the Hotel Rate Parity category (out of 11) and the #45 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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SiteMinder Case Studies
SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume
Gianyar (Indonesia)
Aligned Corporate Residences runs four locations seamlessly with SiteMinder.
Mackay (Australia)
Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder
Abbotsford (Australia)
Hotel Palau Fugit maximises productivity and sales with SiteMinder
Girona (Spain)
Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%
Kecamatan Kuta (Indonesia)
Mutiara Carita achieves major direct bookings surge thanks to SiteMinder
Pandeglang (Indonesia)
Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder
Malaga (Spain)
Deutsches Haus saves three hours of work every day with SiteMinder
Bonn (Germany)
The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783
Bodenseekreis (Germany)
Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder
Kerobokan Kelod (Bali)
SiteMinder successfully helps Urban Rest expand global footprint and streamline operations
Surry Hills (Australia)
SiteMinder helps Infinity8 Bali develop easy strategies for success
Jimbaran (Bali)
Grün Resorts Bali relies on SiteMinder to support rapid growth
Pecatu (Indonesia)
Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder
Pigeon Forge (United States of America)
City Oasis Inn finds perfect partner with SiteMinder’s smart platform
Townsville (Australia)
SiteMinder supports Invergarry Hotel’s improved guest experience
Invergarry (United Kingdom)
Brady Hotels & Apartments gains game-changing support and success with SiteMinder
Melbourne (Australia)
Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings
Kedewatan (Bali)
Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder
Kuta (Bali)
Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder
Berlin (Germany)
The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform
Salzburg (Austria)
Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder
Payangan (Indonesia)
How Villa Italia profited from switching to SiteMinder’s channel manager
Munich (Germany)
Palladium Hotel Group accelerates its growth with SiteMinder
Sant Antoni de Portmany (Balearic Islands)
Town Hotel optimises online distribution and efficiency with SiteMinder
Kreisfreie Stadt Wiesbaden (Germany)
Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder
Lamai Beach (Thailand)
Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder
Dangast (Germany)
Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy
Bilbao (Spain)
SiteMinder helps Hotel Kragemann generate more direct bookings with less effort
Aachen (Germany)
Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder
Tubsai (Thailand)
The Phala Group Optimise Channel Management and Boost Revenue
Sanur (Bali)
Hotel Amicizia improves room management with SiteMinder
Rimini (Italy)
Qunci Villas enjoys the great benefits of hotel integration with SiteMinder
Mangsit (Indonesia)
Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform
Kuching (Malaysia)
Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.
Mu Si (Thailand)
SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.
Cha-am (Thailand)
Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property
Tagum City (Philippines)
Olive House Apartments solve overbookings with SiteMinder and see direct revenue success
Ogunquit (United States of America)
HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels
Ratsada (Thailand)
TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property
Sydney (Australia)
PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property
London (United Kingdom)
How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property
Melbourne (Australia)
La Flora Group is confident it has found a lasting solution with SiteMinder
Khao Lak (Thailand)
The RuMa Hotel and Residences chose SiteMinder and never looked back
Kuala Lumpur (Malaysia)
Fuli Hot Spring Resort has all boxes ticked with SiteMinder
Yuchi (Taiwan)
Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder
Kecamatan Kuta (Indonesia)
References
"From the front office and reservations, to our revenue, sales and marketing teams, the Hotel App Store can help us to reach all our guests in a more convenient way and guide us towards more efficient customer service."
"The Hotel App Store is a great opportunity to find ready-made solutions we haven't thought of or are unable to find. It has become a trusted marketplace for services that, under normal circumstances, would come with the hassle of extra developments and integrations."
"After a competitive review of the world’s leading channel management systems, we chose SiteMinder’s Channel Manager as the product that could provide us with an unmatched competitive edge. It is business critical in today’s rapidly changing distribution landscape to have disparate systems connected via a robust and reliable platform."
"The power SiteMinder’s Channel Manager gives to us to access both local and global markets is unsurpassed, and it’s the reason it is the leader in the market today. Supported by the company’s local customer service, SiteMinder’s Channel Manager has empowered our hotel business to increase year-on-year room nights by 45 percent and year-on-year revenue by 33 percent, while significantly reducing the cost of acquiring guests."
"SiteMinder’s Channel Manager has given us direct access to new distribution channels through which we can now sell our over-300 rooms. And best of all, the updates from our property management system to those channels works two ways – in real-time – so we can optimize and sell our rooms right up to the last minute without any fear of being overbooked."
Featured Customers
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Hotelier Rating
Looking for specific info?
SiteMinder Review
Ecommerce Department from 10 to 24 room Bed & Breakfast & Inn in Legian (Bali)
Booking Management
Customer relation from 10 to 24 room Boutique in Mae Nam (Thailand)
Good and easy to control rate and allotment
E-Commerce from 200 to 499 room City Center Hotel in Bangkok (Thailand)
Online Distribution Assistant Manager
Online Distribution Assistance Manager from 200 to 499 room Boutique in Bangkok (Thailand)
Channel manager
Assistant manager from 100 to 199 room Boutique in Genting Highlands (Malaysia)
Adjusting the rate and allotment within the few minutes .
Front office manager from 100 to 199 room Bed & Breakfast & Inn in Bangkok (Thailand)
SiteMinder Review
Assistant Ecommerce Manager from 10 to 24 room Bed & Breakfast & Inn in Legian (Bali)
The best ally in online distribution sales
Revenue Manager from 50-74 room Bed & Breakfast & Inn in Bucaramanga (Colombia)
Efficient and Real-Time Booking Management Solution
Sales manager from 200 to 499 room Branded Hotel in Patong (Thailand)
It's responsive and real time updated
Cluster e-commerce manager from 25-49 room Boutique in Anse Louis (Seychelles)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
This robust channel manager allows the hotelier to manage availability and rates from one place, saving time and avoiding errors. In addition, through this connection, Mirai's reservation system automatically notifies the Channel Manager of reservations and cancellations.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Siteminder's channel manager offers a global reach with a large number of distribution channels, as well as a powerful, intuitive and easy-to-use interface. In addition, it is a solution for different types of properties.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
I would definitely recommend hotels to consider Siteminder as an option to manage availability, inventory and prices for their hotels. A tool with a wide range of integrated channels from all over the world and for all types of properties.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
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New SiteMinder Report Reveals Hotel Revenue up to 60% Higher from a Direct Booking than Other Booking Sources
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Kylie Fever Hits UK Hotels as Bookings and ADR Surge Ahead of 2025 Tension Tour: SiteMinder
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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.
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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success
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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property
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SiteMinder Study: 90 Percent Of Spaniards Will Travel Domestically By 2021 Year End
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SiteMinder launches the Hotel App Store
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NEHÔ Group appoints SiteMinder to bridge hotel management and guests as it eyes further growth
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SiteMinder partners with HotelSwaps, enables boutique and luxury hotels to trade unsold inventory
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apaleo partners with SiteMinder to create an open world for hotels
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Revenue Management Systems
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Duve
96% recommended by 534 hotels |
Upselling Software
+3 more |
SiteMinder has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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