Compare Sprout Social vs Guest Feedback (by Customer Alliance) vs BrandWatch

Sprout Social

Sprout Social

4 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
BrandWatch

BrandWatch

0 reviews

Compare Sprout Social vs Guest Feedback (by Customer Alliance) vs BrandWatch

Social Media vendor comparison between Sprout Social vs Guest Feedback (by Customer Alliance) vs BrandWatch. Find out which Social Media is right for you based on realtime data from 69 verified hotelier reviews across 15 countries.

Sprout Social

Sprout Social

Ranked 4 (out of 21)

3.8
4 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
BrandWatch

BrandWatch

Ranked 7 (out of 21)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Sprout Social

unranked HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon

BrandWatch

unranked HTScore Icon
Popularity

Sprout Social

4 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews

BrandWatch

0 verified reviews
Likelihood to Recommend

Sprout Social

75%

Guest Feedback (by Customer Alliance)

94%

BrandWatch

0%
Ease of Use

Sprout Social

4.8

Guest Feedback (by Customer Alliance)

4.7

BrandWatch

0
ROI

Sprout Social

3.5

Guest Feedback (by Customer Alliance)

4.4

BrandWatch

0
Implementation

Sprout Social

Not enough data available

Guest Feedback (by Customer Alliance)

4.6

BrandWatch

Not enough data available
Customer Support

Sprout Social

3.5

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

BrandWatch

0

Verified Customer Support

Certificate of Excellence

Sprout Social

Guest Feedback (by Customer Alliance)

BrandWatch

Features

Sprout Social

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

BrandWatch

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sprout Social
vs.
Customer Alliance
vs.
BrandWatch

Customers

Top 3 Segments

Sprout Social

Other - 50%
Luxury Hotels - 25%
Resorts - 0%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

BrandWatch

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Sprout Social has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

BrandWatch has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Sprout Social

Pricing Available By Request
Sprout Social has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

BrandWatch

Pricing Available By Request
BrandWatch has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Sprout Social
vs.
Customer Alliance
vs.
BrandWatch

What Customers Are Saying

Most Recent Review

Sprout Social

Fraud

Supervisor Social Media

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product
Most Positive Review

Sprout Social

Great Dashboard functionality

Hotel Blogger and Social Media Consuntlant from Santa Rosa (United States)

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product
Most Critical

Sprout Social

Fraud

Supervisor Social Media

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

BrandWatch

BrandWatch doesn’t have any clients that have vouched for the product
References
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General Info

Screenshots

Sprout Social doesn't have any screenshots

BrandWatch doesn't have any screenshots

Integrations

Sprout Social

Sprout Social doesn't have any integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

BrandWatch

BrandWatch doesn't have any integrations

Recent Company Updates
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Recent Articles

Sprout Social

Sprout Social doesn’t have any recent articles

BrandWatch

BrandWatch doesn’t have any recent articles