The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 215 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
STAY shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile App and Guest Messaging.
Staytus shines .
Side-by-side ratings based on 215 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 215 | 0 |
After analyzing 215 verified reviews, STAY users most value its guest experience optimization, mobile and user experience, operational efficiency, while Staytus users highlight . Click any theme to see what reviewers say.
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Guest Experience Optimization
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Mobile and User Experience
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Operational Efficiency
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Support and Service
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CMS and Customization
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Integration Capabilities
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Analytics and Reporting
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How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #9 10 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 83 reviews | — |
| Large (75-199 rooms) ▾ | #2 89 reviews | — |
| X-Large (200+ rooms) ▾ | #2 24 reviews | — |
By Property Type
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| Boutique ▾ | #2 77 reviews | — |
| Luxury ▾ | #2 88 reviews | — |
| Branded / Chain ▾ | #3 91 reviews | — |
| Extended Stay ▾ | #6 7 reviews | — |
By Region
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| North America ▾ | #5 27 reviews | — |
| Europe ▾ | #3 112 reviews | — |
| Asia Pacific | #6 3 reviews | — |
| Middle East | #7 2 reviews | — |
Choosing between STAY Guest App by STAY and Staytus Revenue Booster by Staytus hinges on your hotel’s primary needs. While STAY focuses on elevating guest experience and operational efficiency through digital services, Staytus aims to maximize revenue via sophisticated pricing strategies. Both promise to enhance your hotel’s performance, but only one stands out based on recent reviews and user feedback.
Given the current data, STAY’s more extensive review base and recent positive feedback make it the more reliable choice for hoteliers seeking direct guest engagement and operational improvements. Are you ready to make a decision that aligns with your top priorities?
STAY Guest App has amassed over 200 reviews in the last six months, with a high overall rating and strong user satisfaction scores. It’s a comprehensive platform that digitizes multiple hotel services, reduces queues, and offers measurable improvements in guest satisfaction and staff efficiency.
Staytus Revenue Booster, by contrast, has no recent reviews or verified user feedback, and its market presence is limited to Europe, Asia Pacific, and the Middle East. Its lack of review volume and regional coverage make it a less dependable option at this point. Therefore, STAY Guest App is the more proven and widely adopted solution for hotels aiming to improve guest experience and streamline operations.
Both products serve the hotel industry but address different core challenges. STAY Guest App offers a suite of features that digitize guest interactions, reduce front desk queues, and streamline service requests—directly improving guest satisfaction. Staytus Revenue Booster, designed for revenue management, focuses on optimizing pricing strategies through data analysis to increase profitability.
Where they diverge is in their scope. STAY is more about guest-facing services and operational workflows, making it suitable for hotels looking to modernize their guest experience. Staytus, however, targets hoteliers aiming to refine revenue strategies through advanced algorithms. Are you prioritizing guest experience or revenue optimization?
Edge: STAY Guest App.
If your hotel needs a reliable guest experience platform with proven adoption, go with STAY Guest App. Its features—such as chatbots, automated replies, room service ordering, and multilingual support—are backed by over 200 recent reviews, many highlighting how it reduces wait times and increases guest satisfaction.
Conversely, if your team requires a sophisticated revenue management system to refine pricing and maximize profit margins, Staytus Revenue Booster might seem appealing. However, without recent user feedback or proven market presence, it’s difficult to assess its effectiveness or implementation success.
For hotels prioritizing guest engagement, operational efficiency, and a trusted vendor, STAY Guest App is the clear choice.
Edge: STAY Guest App.
STAY Guest App scores highly on ease of use, with a 4.78/5 rating based on user feedback. Reviewers praise its intuitive interface and straightforward onboarding process, making staff adoption smooth, even for less tech-savvy teams. The app’s mobile CMS allows simple content updates, which users find quick and hassle-free.
Staytus, lacking recent reviews and user feedback, cannot be accurately assessed for usability. With no available ratings or testimonials, it’s impossible to determine how easy it is to implement or adopt.
Edge: STAY Guest App.
STAY offers 14 distinct features tailored directly to guest engagement and operational support, including chatbots, automated replies, room service ordering, guest profiles, and multi-lingual translation. These functionalities are designed to digitize and enhance guest interactions, reduce operational bottlenecks, and foster personalized service.
Staytus, on the other hand, provides no verified features or integrations, making it difficult to compare. The absence of detailed feature data or recent user feedback suggests it lacks the breadth and proven utility that STAY offers.
Edge: STAY Guest App.
Review scores for STAY’s customer support are excellent, with a 4.83/5 rating and comments praising the team’s responsiveness and helpfulness. Users report that support is prompt, and onboarding is well-managed, though some mention limited regional support hours and no phone support.
Since Staytus has no recent reviews or verified support ratings, it’s impossible to gauge its customer service quality. Without user feedback, STAY’s support reputation currently makes it the safer, more reliable option.
Edge: STAY Guest App.
STAY integrates with 20 verified partners, including hotelkit, Mews, Oracle Hospitality, and SiteMinder, making it compatible with many PMS, CRM, and distribution systems. These integrations streamline data sharing and operational workflows.
Staytus shows no verified partners or integrations, limiting its ability to connect with existing hotel systems. For hotels that rely on a broad ecosystem of software, STAY’s extensive integration options are a decisive advantage.
Edge: STAY Guest App.
Review data indicates that STAY is rated by over 200 hotels, with an overall rating of 3/5 and a likelihood to recommend of 96%. Hotels across multiple segments, especially luxury and branded properties, appreciate its operational benefits and guest satisfaction improvements.
Staytus has no recent reviews or ratings, making it impossible to gauge user satisfaction. Given the volume and recency of reviews for STAY, it’s the stronger choice for hotels seeking proven success and positive guest feedback.
Edge: STAY Guest App.
STAY Guest App’s pricing starts at $300 per month, with no free tier or trial, offering a straightforward flat rate. The cost covers access to all features, with no additional implementation fees.
Staytus does not publicly disclose its pricing or trial options, leaving potential buyers uncertain about the total investment. Without transparent pricing, STAY’s clear and predictable fee structure makes it more accessible for hotel budgets.
Not ideal if:
Not ideal if:
Core Difference:
STAY Guest App concentrates on guest engagement, service digitization, and operational efficiency, while Staytus Revenue Booster targets revenue enhancement through pricing optimization.
When to Choose STAY:
If your hotel needs a trusted, widely reviewed guest app that reduces queues, improves service delivery, and enhances guest satisfaction, STAY is your best option. Its extensive feature set, high user ratings, and proven case studies make it a safe investment.
When to Choose Staytus:
If your hotel’s main focus is sophisticated revenue management and your team has the expertise to deploy advanced pricing tools, Staytus could be suitable. However, the lack of recent reviews and confirmed integrations makes it a risky choice currently.
Final Verdict:
For most hotels looking for an effective, well-supported guest experience platform, STAY Guest App is the recommended choice. Its recent reviews, high satisfaction scores, and extensive features clearly demonstrate its value in today’s digital-driven market.
According to HTR's product database, STAY Guest App and Staytus Revenue Booster share 0 features. Here are the key differences — features one has that the other lacks.
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| Automated Replies | ||
| Chatbot | ||
| Guest Messaging | ||
| Message Routing | ||
| Mobile App | ||
| Web-app |
Showing top differences. 2 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
No published case study for this goal yet.
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
No published case study for this goal yet.
What hoteliers love
Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information... Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information and services. Features like real-time updates, mobile service ordering, and the ability to make restaurant reservations reduce wait times and provide convenience.
The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and man... The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and manage content, whether they are hotel staff or guests.
STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front de... STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front desk lines. The tool facilitates sustainable practices by digitizing traditional paper-based services, aiding hotels in their sustainability goals.
Where hoteliers push back
The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more f... The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more flexibility in design and functionality.
Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrati... Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrations streamline data management and help provide a seamless experience for both staff and guests.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. STAY Guest App and Staytus Revenue Booster share many core Hotel Guest Apps features, but each has unique capabilities. STAY Guest App offers 20 verified integration partners, while Staytus Revenue Booster offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. STAY Guest App leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
STAY Guest App: No. Staytus Revenue Booster: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. STAY has an HT Score of 47 and Staytus has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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