The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 429 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines when it comes to ease of use , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
ThinkReservations shines in onboarding — especially for brand properties (0.0/5) , with exclusive features like Mobile App.
Side-by-side ratings based on 429 verified hotelier reviews on HTR.
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| Starting Price | From $1,200/mo | From $500/mo |
| Verified Reviews | 34 | 395 |
After analyzing 429 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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Ease of Use
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Customer Support
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Support Team
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Implementation
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Data and Reporting
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Training Materials
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Integration with OTAs
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Reporting and Analytics
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Pricing and Fees
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System Speed
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Security Features
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #53 2 reviews | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | #9 25 reviews |
| Large (75-199 rooms) ▾ | #11 13 reviews | #6 3 reviews |
| X-Large (200+ rooms) | #22 2 reviews | #5 1 reviews |
By Property Type
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| Boutique ▾ | #33 17 reviews | #7 100 reviews |
| Luxury ▾ | #24 25 reviews | #7 70 reviews |
| Branded / Chain ▾ | #22 19 reviews | #7 24 reviews |
| Extended Stay ▾ | #45 2 reviews | #11 8 reviews |
By Region
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| North America ▾ | #33 4 reviews | #1 386 reviews |
| Europe ▾ | #30 8 reviews | #57 0 reviews |
| Asia Pacific ▾ | #14 5 reviews | #32 0 reviews |
| Middle East ▾ | #5 14 reviews | #32 0 reviews |
Choosing the right property management system (PMS) can transform your hotel's operations, guest experience, and profitability. Both Shiji Daylight PMS and ThinkReservations PMS aim to streamline your workflow and maximize revenue, but they approach these goals differently. Understanding their strengths and weaknesses will help you determine which system aligns with your hotel's size, segment, and operational needs.
While Shiji offers a broad feature set tailored to larger and more complex hotel groups, ThinkReservations focuses on simplicity, ease of use, and direct integrations suited for small to medium properties. Which system will power your hotel’s future more effectively?
Both systems address core hotel management challenges—such as reservations, guest data, and integrations—yet they diverge significantly in scope and user experience. Shiji Daylight PMS is designed as a comprehensive, scalable platform suitable for hotels of all sizes, especially those with complex operations or multiple properties. It features over 62 unique features tailored to enterprise-grade needs but requires a more involved onboarding process.
In contrast, ThinkReservations offers a more streamlined, user-friendly platform with only 3 features unique to its system but excels in its simplicity and speed. It’s ideal for small to mid-sized properties looking for quick deployment, straightforward operation, and reliable OTA connectivity. Do you prioritize a feature-rich, scalable system, or a fast, intuitive interface?
If your hotel needs a flexible, multi-property management platform with extensive customization, detailed reporting, and integrations with numerous partners, Shiji Daylight PMS is the superior choice. Its 64 verified integrations and advanced modules like multi-lingual support, guest profiles, and automated workflows make it suitable for large chains and luxury hotels.
If your hotel is a small or boutique property focused on operational simplicity, direct OTA connections, and rapid onboarding, ThinkReservations is the better fit. Its high user ratings (4.88 out of 5 from over 350 recent reviews) and intuitive interface support quick learning and day-to-day efficiency for teams that want to focus on guest service rather than system complexity.
Based on the latest reviews, ThinkReservations scores slightly higher in ease of use with a 4.82/5 rating from 356 reviews, compared to Shiji’s 4.63/5 from 32 reviews. ThinkReservations is praised for its straightforward interface, clear workflows, and quick onboarding, making it accessible even for less tech-savvy staff. Multiple reviewers describe it as “like adding another employee,” emphasizing its operational simplicity.
Shiji Daylight PMS, while considered user-friendly, has more complex features that may require more training and adjustment, especially for larger teams or multi-property setups. Its interface is intuitive but less streamlined for smaller hotels seeking rapid training. Edge: ThinkReservations.
Shiji Daylight PMS offers a wealth of unique features—over 62—including guest profiles, multi-lingual support, online check-in/out, integrated CRS, detailed reporting, and advanced automation. It also supports modules like housekeeping, rate management, and digital registration, providing a complete property management ecosystem.
ThinkReservations provides only 3 features exclusive to its platform but covers essential needs such as a booking engine, channel management, and a mobile app. Its strength lies in operational automation, upsell prompts, and OTA integrations, making it highly effective for smaller hotels.
Edge: Shiji Daylight PMS, due to its broader feature set and scalability.
Support quality heavily influences long-term satisfaction and smooth operations. ThinkReservations consistently garners praise for its 4.82/5 support rating, with reviews highlighting “excellent, accessible support that’s always ready to help.” Users mention quick responses and helpful onboarding assistance, noting that “support feels like an extension of their team.”
Shiji Daylight PMS, with a support rating of 4.53/5, is praised as “responsive and professional,” but its limited review count (32) makes it harder to gauge consistent support quality. Some users suggest support could be more proactive during system customization or troubleshooting. Edge: ThinkReservations.
ThinkReservations enjoys a significantly higher recent review count (356 reviews in the last 6 months) and an overall rating of 4.88/5, with 97% likelihood to recommend. Small and boutique hotel owners in particular describe it as “the best booking system I’ve used,” emphasizing ease and operational efficiency.
Shiji Daylight PMS’s overall rating is 0/5 with only 32 reviews, and no recent reviews, which diminishes confidence in current user satisfaction. Its primary users are large hotels and chains, but smaller properties tend to rate it lower due to complexity.
Edge: ThinkReservations.
Shiji Daylight PMS’s base price starts at $1,200 per month, reflecting its enterprise-level scope and extensive features. It does not offer a free trial or flexible monthly plans, making it suitable for larger budgets and long-term commitments.
ThinkReservations charges a $500 monthly fee, with no implementation or setup costs listed. Its lower price point and straightforward subscription model appeal to smaller hotels seeking value and simplicity.
Note: Exact pricing can vary based on property size and custom needs.
Not ideal if your hotel is small, has a limited budget, or favors quick setup and minimal training.
Not ideal if your hotel requires advanced automation, extensive customization, or multi-property management.
Shiji Daylight PMS offers a broad, scalable platform tailored for large and complex hotel operations, with over 62 features and 64 integrations. Its strengths lie in automation, detailed reporting, and multi-property management, making it suitable for enterprise-level hotels willing to invest in comprehensive solutions.
ThinkReservations is the top choice for small to mid-sized hotels seeking an intuitive, easy-to-deploy system that excels in OTA connectivity, upselling, and guest communications. Its high user satisfaction, proven ROI, and lower price point make it ideal for properties focused on operational simplicity and guest experience.
For hotels with extensive needs and larger budgets, Shiji Daylight PMS provides the depth and customization required. Conversely, if your hotel values speed, ease, and affordability, ThinkReservations will serve you better.
In conclusion, the decision hinges on your hotel’s size, complexity, and operational priorities. If recent reviews and user satisfaction are your benchmarks, ThinkReservations’s higher ratings and active user base make it the more reliable choice today.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,200/mo | From $500/mo |
According to HTR's product database, Shiji Daylight PMS and ThinkReservations PMS share 36 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 53 more features differ between these products.
We analyzed 12 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Daylight PMS and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 64 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Daylight PMS: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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