Compare Travel Media Group (Reputation & Professional Review Response Services) vs GuestRevu vs Customer Alliance

Travel Media Group

Travel Media Group (Reputation & Professional Review Response Services)

7 reviews
GuestRevu

GuestRevu

257 reviews
Customer Alliance

Customer Alliance

23 reviews

Compare Travel Media Group (Reputation & Professional Review Response Services) vs GuestRevu vs Customer Alliance

Reputation Management vendor comparison between Travel Media Group (Reputation & Professional Review Response Services) vs GuestRevu vs Customer Alliance. Find out which Reputation Management is right for you based on realtime data from 287 verified hotelier reviews across 41 countries.

Travel Media Group

Travel Media Group

Ranked 6 (out of 39)

5.0
7 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 39)

4.7
257 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 9 (out of 39)

4.6
23 reviews
View profile

Ratings Summary

HT Score

Travel Media Group (Reputation & Professional Review Response Services)

73

GuestRevu

100

Customer Alliance

23
Popularity

Travel Media Group (Reputation & Professional Review Response Services)

7 verified reviews

GuestRevu

257 verified reviews

Customer Alliance

23 verified reviews
Likelihood to Recommend

Travel Media Group (Reputation & Professional Review Response Services)

100%

GuestRevu

94%

Customer Alliance

92%
Ease of Use

Travel Media Group (Reputation & Professional Review Response Services)

4.6

GuestRevu

4.6

Customer Alliance

4.5
ROI

Travel Media Group (Reputation & Professional Review Response Services)

4.3

GuestRevu

4.6

Customer Alliance

4.3
Implementation

Travel Media Group (Reputation & Professional Review Response Services)

4.8

GuestRevu

4.6

Customer Alliance

4.7
Customer Support

Travel Media Group (Reputation & Professional Review Response Services)

4.8

Verified Customer Support

GuestRevu

4.7

Verified Customer Support

Customer Alliance

4.7

Verified Customer Support

Certificate of Excellence

Travel Media Group (Reputation & Professional Review Response Services)

GuestRevu

Customer Alliance

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Reporting Dashboard

Case Management

SMS text messaging

Travel Media Group (Reputation & Professional Review Response Services)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GuestRevu

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Customer Alliance

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Travel Media Group
vs.
GuestRevu
vs.
Customer Alliance

Customers

Top 3 Segments

Travel Media Group (Reputation & Professional Review Response Services)

Branded Hotels - 29%
Other - 14%
Other - 14%

GuestRevu

Boutiques - 27%
Resorts - 13%
Bed & Breakfast & Inns - 10%

Customer Alliance

Bed & Breakfast & Inns - 17%
Boutiques - 13%
City Center Hotels - 13%
Featured clients
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Fit Score for Your Property

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Pricing

Free trial
Upfront cost
Monthly Subscription
-
-
-
Yes ( $3/room/month - $6/room/month )
-
Yes ( Less than $500/month )

Travel Media Group (Reputation & Professional Review Response Services)

Free trial
Upfront cost -
Monthly Subscription -

GuestRevu

Free trial
Upfront cost -
Monthly Subscription Yes ( $3/room/month - $6/room/month )

Customer Alliance

Free trial
Upfront cost -
Monthly Subscription Yes ( Less than $500/month )
Custom Price Quote
Travel Media Group
vs.
GuestRevu
vs.
Customer Alliance

What Customers Are Saying

Most Recent Review

Travel Media Group (Reputation & Professional Review Response Services)

Great customer service and super quick to respond!

Front Desk Manager

GuestRevu

Toolbox on the go

Customer Alliance

Reviews are so important for direct bookings on the website.

Marketing Consultant
Most Positive Review

Travel Media Group (Reputation & Professional Review Response Services)

Fantastic Customer Service!

Director of Sales

GuestRevu

Excellent tool for a small independent property like ours

Operations Director from Durban (South Africa)

Customer Alliance

Improve your daily work with this excellent software.

General Manager
Most Critical

Travel Media Group (Reputation & Professional Review Response Services)

Great customer service and super quick to respond!

Front Desk Manager

GuestRevu

Outstanding Product

Key Account Manager

Customer Alliance

The whole concept is appreciated from our guests

Director
References
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General Info

Screenshots
Integrations

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn't have any integrations

GuestRevu

Channel Managers (3) Hotel Management Software (5) Property Management Systems (16)

Customer Alliance

Hotel Management Software (5) Staff Collaboration Tools (1) Property Management Systems (15)
Recent Company Updates
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Recent Articles

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn’t have any recent articles