Compare Trustpilot vs Travel Media Group (Custom Social Media Content) vs Guest Feedback (by Customer Alliance)

Trustpilot

Trustpilot

0 reviews
Travel Media Group

Travel Media Group (Custom Social Media Content)

14 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews

Compare Trustpilot vs Travel Media Group (Custom Social Media Content) vs Guest Feedback (by Customer Alliance)

Guest Survey Software vendor comparison between Trustpilot vs Travel Media Group (Custom Social Media Content) vs Guest Feedback (by Customer Alliance). Find out which Guest Survey Software is right for you based on realtime data from 79 verified hotelier reviews across 14 countries.

Trustpilot

Trustpilot

Ranked 21 (out of 25)

N/A
0 reviews
View profile
Travel Media Group

Travel Media Group

Ranked 2 (out of 21)

5.0
14 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile

Ratings Summary

HT Score

Trustpilot

unranked HTScore Icon

Travel Media Group (Custom Social Media Content)

unranked HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon
Popularity

Trustpilot

0 verified reviews

Travel Media Group (Custom Social Media Content)

14 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews
Likelihood to Recommend

Trustpilot

0%

Travel Media Group (Custom Social Media Content)

100%

Guest Feedback (by Customer Alliance)

94%
Ease of Use

Trustpilot

0

Travel Media Group (Custom Social Media Content)

4.9

Guest Feedback (by Customer Alliance)

4.7
ROI

Trustpilot

0

Travel Media Group (Custom Social Media Content)

4.6

Guest Feedback (by Customer Alliance)

4.4
Implementation

Trustpilot

Not enough data available

Travel Media Group (Custom Social Media Content)

4.8

Guest Feedback (by Customer Alliance)

4.6
Customer Support

Trustpilot

0

Verified Customer Support

Travel Media Group (Custom Social Media Content)

4.9

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Certificate of Excellence

Trustpilot

Travel Media Group (Custom Social Media Content)

Guest Feedback (by Customer Alliance)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Trustpilot

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Travel Media Group (Custom Social Media Content)

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Trustpilot
vs.
Travel Media Group
vs.
Customer Alliance

Customers

Top 3 Segments

Trustpilot

Resorts - 0%
Motels - 0%
Hostels - 0%

Travel Media Group (Custom Social Media Content)

Branded Hotels - 29%
Bed & Breakfast & Inns - 14%
Other - 7%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Featured clients
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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Trustpilot has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Trustpilot

Pricing Available By Request
Trustpilot has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Travel Media Group (Custom Social Media Content)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Trustpilot
vs.
Travel Media Group
vs.
Customer Alliance

What Customers Are Saying

Most Recent Review

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

Travel Media Group (Custom Social Media Content)

Travel Media

General Manager

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)
Most Positive Review

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

Travel Media Group (Custom Social Media Content)

The best for Innkeepers

Owner

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
Most Critical

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

Travel Media Group (Custom Social Media Content)

Reputation Management

DOSM

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
References
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General Info

Screenshots

Trustpilot doesn't have any screenshots

Travel Media Group doesn't have any screenshots

Integrations

Trustpilot

Trustpilot doesn't have any integrations

Travel Media Group (Custom Social Media Content)

Property Management Systems (2)

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
Recent Company Updates
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Recent Articles

Trustpilot

Trustpilot doesn’t have any recent articles

Travel Media Group (Custom Social Media Content)

Travel Media Group doesn’t have any recent articles