Datos críticos del hotel se encuentran en el chat de tu equipo en dispositivos personales.

Your hotel's most critical operational and guest data is currently sitting on your departing employees' personal phones. Learn why relying on consumer apps is a serious data security risk and how to regain control of your data infrastructure.

Las mejores aplicaciones tecnológicas para hoteles de 2026

Discover the top rated hotel tech products to run & grow your hotel business in 2026 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

Los hoteles están cambiando el correo electrónico por WhatsApp y a los huéspedes les encanta

As inboxes overflow and response times lag, hotels are turning to WhatsApp for real-time, personalized guest messaging that email can’t match.

De los correos electrónicos a las ventas adicionales: los hoteles finalmente están logrando una comunicación correcta

Guest communications in hospitality remain highly fragmented. From boutique resorts in Europe to branded city hotels across Asia and the Americas, the same challenge emerges. Today’s travelers expect more than a room. They expect a seamless flow of communication—from booking confirmations to welcome messages, from personalized mid-stay offers to post-departure follow-ups. Each touchpoint influences how they perceive the hotel and whether they choose to return. Too often, however, communication breaks down: Pre-arrival emails are sent from one system, in-stay promotions from another, and loyalty follow-ups from yet another. Messages are duplicated, delayed, or lost altogether. Front desk staff spend hours manually sending reminders about check-in, upsells, or surveys. The result is more work for staff and a less cohesive experience for guests. The solution lies not in adding more tools, but in developing a structured communication strategy managed from a single hub. Done well, guest communication becomes a revenue generator, a loyalty builder, and a critical part of guest satisfaction.

Estadísticas de IA en hotelería: 48 estadísticas que demuestran que el sector está en hipercrecimiento

From predictive maintenance and dynamic pricing to chatbot-led service and hyper-personalized marketing, AI is quietly—but powerfully—reshaping the guest journey and the economics of hotel operations.

Informe de innovación HITEC Indianápolis 2025

In this article we break down the most exciting innovations from HITEC in a skimmable format broken down by department to quickly help you find new tools and features for your hotel business.

5 formas en que la tecnología está redefiniendo la experiencia del huésped en el hotel

 In this article, we’ll explore how innovations are transforming the guest journey from arrival to checkout, why integration across systems is critical, and what forward-thinking hoteliers must do now to stay competitive in an increasingly digital-first world.

Resumen del sector hotelero de la ITB Berlín 2025

Discover the game-changing hotel tech innovations from ITB Berlin that are redefining revenue, automation, and guest experience.

5 maneras en que las aplicaciones basadas en IA pueden ayudar a los equipos hoteleros a centrarse en los huéspedes y a ser más productivos

Here are five ways in which we have seen apps free up valuable staff time, bring departments together and improve the guest experience.

Las mejores aplicaciones tecnológicas para hoteles de 2025

Discover the top rated hotel tech products to run & grow your hotel business in 2025 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

Las mejores aplicaciones de mensajería empresarial para organizaciones hoteleras

So let’s take a deeper dive into some of the best in class business messaging apps and how they can be impactful in your hospitality organization.

Cómo los hoteles independientes pueden competir con las grandes cadenas utilizando la tecnología

While independent hotels may not have the same resources as large chains, they can still compete effectively by embracing technology.

Llaves de hotel de Apple Wallet: he aquí por qué los propietarios de hoteles están trasladando las llaves de las habitaciones a la nube

Learn about the benefits of bringing Apple Wallet hotel keys to your property and how to implement this exciting new mobile key application.

Informe de innovación HITEC Charlotte 2024

In this article we break down the most exciting innovations from HITEC in a skimmable format broken down by department to quickly help you find new tools and features for your hotel business.

Lo que tienen en común los operadores hoteleros expertos en tecnología

Discover how tech-savvy hotel operators are leveraging innovative solutions to enhance guest experiences and streamline operations

Vicepresidente de estrategia digital de HR Group sobre cómo recopilar datos procesables

Learn how Adrian Schmidt's HR Group runs continuous practical experimentation to optimize profitability and core metrics.