Ranked 5 (out of 34) in Mobile Ordering & Room Service
Mobile Ordering & Room Service
Provide a new level of guest convenience by allowing guests to order food & drinks from their own mo...
Ranked #5 out of 34 in Mobile Ordering & Room Service
SABA Hospitality’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn morePeople love ordering online. Ever used UberEats or Deliveroo? It’s so easy it is now more convenient ordering dinner from the couch at home than getting room service at a hotel. We are changing that. Our digital F&B platform gives any property an easy and effective online ordering tool, allowing guests to browse and place orders whenever they want, from their own mobile device. Drinks from the s...
SABA Hospitality is a team of hospitality industry professionals with 50 years' combined expertise in guest engagement, hotel operations, hotel technology and b...
99% recommend
Director of Rooms from Branded
Most importantly, the SABA Guest solution is intuitive to use for guests. They simply scan a QR code and get directly where we want them to get: either the room service menu, our minibar on demand menu, or our housekeepi...
Operations Manager from Branded
The onboarding and setup experience with the SABA Team was great and we have enjoyed customizing the solution to our property. The available samples and best-practices really helped to envision how the contactless soluti...
Executive Assistant Manager from Resort
We are looking to integrate additional communication channels and they were very helpful so far. Like from our website and from Booking.
Area Director of Sales & Marketing from Branded
I wouldn’t know what to state here. If there are any issues, then they get resolved quickly and that’s what we want.
Assistant Director of F&B from Other
- Easy to implement PMS/POS integration (difficult due to marriott systems) - Relatively new-age software which works more difficult with less tech-savvy guests. So easy to use steps would be useful.
What does this product or service do well?
SABAGuest Request is a virtual assistant to hotel guests - on or off property. The AI-supported automated answers from SABAGuest Request take away workload from humans who will have more time for meaningful face-to-face interactions.
by Marius Donhauser (hotelkit) on November 21, 2019
What differentiates this product or service from the competition?
SABAGuest Request is an innovative solution for guest communication in the hospitality industry. A passion for their work and a smoothly operating system makes SABA Hospitality a great partner for us at hotelkit.
by Marius Donhauser (hotelkit) on November 21, 2019
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Hoteliers that are trying to save time on unnecessary tasks and want to help their employees spend time on the important interactions with guests, should definitely have a closer look at SABAGuest Request.
by Marius Donhauser (hotelkit) on November 21, 2019
Room Service and all outlets Mobile Order and Payment Solutions
Offer personalized dining experinces to guests and take orders through EasyWay to drive ancillary revenue.
Serve guests in the safest and fastest way possible: Digitally!
Find the perfect fit
This vendor is 64% below the category average..
This vendor has fewer recent reviews than average compared to other top Mobile Ordering & Room Service providers. It is advised that you ask for recent references before proceeding.
July 13, 2021
Operations Manager from Branded in Springfield Central (Australia)
The onboarding and setup experience with the SABA Team was great and we have enjoyed customizing the solution to our property. The available samples and best-practices really helped to envision how the co...
Nothing as we especially like the visual appeal and easy customization. With so much uncertainty in the current travel market, being able to update content quickly and easily is a huge bonus.
April 23, 2021
Resort Manager from Resort in Tagaytay (Philippines)
We introduce guests to the tool on check-in and they then scan a QR code to access the platform. It’s that easy and there’s no requirement to download an app, which has resulted in a fantastic uptake....
I don’t have negatives to share. Overall the system is user-friendly, easy to set-up and maintain, and has given us a lot of flexibility during a difficult time. Our guests love it, and so do we.
April 16, 2021
Area Director of Sales & Marketing from Branded in Wellington (New Zealand)
The shopping cart part of the module has allowed us to maximise revenue opportunities from food and beverage via room service. The platform has allowed us to create packages and offers for our guests that...
I wouldn’t know what to state here. If there are any issues, then they get resolved quickly and that’s what we want.
December 14, 2020
FOM from Branded in Penrith (Australia)
SABA is extremely easy to use and a great way to streamline our operations. We use it to funnel guest requests and provide our guests with a contactless way to reach our team.
This is the right tool at the right time - the benefits outweigh the disadvantages by far. It would be great to include other ways for notifictions as well.
December 12, 2020
Director of Rooms from Branded in Taguig (Philippines)
Most importantly, the SABA Guest solution is intuitive to use for guests. They simply scan a QR code and get directly where we want them to get: either the room service menu, our minibar on demand menu, o...
The setup is very efficient and the SABA team is pro-active and sharing best practices and ideas. It feels like we create something as a team and that is great. So no negative things to mention here.
December 10, 2020
DOR from Branded in Singapore (Singapore)
The SABA team is great and super helpful ; always available and super approachable. We love their hospitality background that makes it easy to communicate. They just understand our issues and have a great...
I just realized that there is a minimum to write some negatives. That doesn’t make sense. The SABA Ordering solution is great!
2021 Best Sellers Hotel Retail Guide
Boost Room Service Sales at Your Hotel (White Paper)
Mobile Ordering Statistics in the Hotel Industry
Designed to simplify, connect and improve. One single platform with helpful tools for daily hotel routines. A solution to optimize hotel operations and internal communication.
Increase productivity and stay connected on one single platform
Integrated facilities management solution for handling checklists, handovers, repairs and much more.
Resort Manager from Resort
We introduce guests to the tool on check-in and they then scan a QR code to access the platform. It’s that easy and there’s no requirement to download an app, which has resulted in a fantastic uptake. We have also in...