Ranked 1 (out of 43) in Mobile Ordering & Room Service
Mobile Ordering & Room Service
Increase Revenue And Drive Operational Efficiency Through Mobile / Digital Ordering
Ranked #1 out of 43 in Mobile Ordering & Room Service
SABA Hospitality’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn morePeople love ordering online. In fact, it’s no longer a ‘nice to have’, but an expectation of the modern traveler that they can order products and services directly from their mobile device. The SABA Hospitality mobile ordering platform provides a contactless and convenient way for guests to order F&B, minibar items, amenities and services whenever they want, directly from their own mobile de...
SABA Hospitality is a team of hospitality industry professionals with 60 years' combined expertise in guest engagement, hotel operations, hotel technology and b...
94% recommend
General Manager
We just started using SABA at our resort. Very straightforward to set up everything (took around 1 month) and SABA team is very responsive and assists along the way. We have now been live since around 10 days and guests ...
Food & Beverage Manager
Easy for Korean guest to make In-room dining service order as almost of them could not use English well. Less job & aware miss communicate between guest & staff
General Manager
Perhaps offering higher agility and enhancing AI instant messaging system and services; basically automate our hospitality business in syncing all platform.
F&B Manager
Being a small Resort with aging Members, Mobile Ordering, n eeds to be simple and easy, Otherwise they wont do it. I know that they can, but if it frustrates them to much they wont.
Manager
if there was the capability to communicate with our guest by sms through SABA would be a great addition to this platform
What does this product or service do well?
SABA contains a complete Guest Journey, with a very well documented and easy to use backend. The Chatbot's flexibility is impressive and is a suitable way of supporting staff. The chatbot can handle multiple requests in every language and answers them automatically. If a request has to be answerd by...
by Ernst Franz (Messerschmitt Systems GmbH) on December 01, 2022
See more answers (2)What differentiates this product or service from the competition?
The way how SABA is presenting hotels services and benefits is unique in design and function. The design and text are easily customizable by the hotel and even videos can be embedded. The excelent ordering and upselling System, which is not only handling room service, but can be also used for orderi...
by Ernst Franz (Messerschmitt Systems GmbH) on December 01, 2022
See more answers (2)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Due to the digitalization possibilities contained in the SABA App, Staff has more capacities to focus on Guest services. Also Possibilities as the chatbot, automated food or service ordering, restaurant menues via QR Code, also really help handling the current staff shortage.
by Ernst Franz (Messerschmitt Systems GmbH) on December 01, 2022
See more answers (2)Offer personalized dining experiences to guests and take orders through Easyway to drive ancillary revenue.
Serve guests in the safest and fastest way possible: Digitally!
Find the perfect fit
December 14, 2022
General Managert from Branded Hotels in Cairns City (Australia)
Straight forward and easy to use. Good how to videos available and convenient for use. Online easy to use option for guests.
Nothing that can think of. Good customer service and assistance when needed. Good aesthetics. Overall a great product and great team.
December 09, 2022
DIrector Food & Beverage from Luxury Hotels in Muang Pattaya (Thailand)
The overall approach from the team, from the first contact until solving any issues that might occur, they are always very professional and immediately active. Overall the Setup is very easy to understand...
Overall not much improvement needed - compliment as well to the Team to source continuous solutions when there is needed.
December 06, 2022
General Manager from Boutiques in Fortitude Valley (Australia)
SABA is easy to implement and is full customizable to capture the hotels vibe and feel. Guests can easily access all areas and ordering via the QR code, it works well. Profitability has tripled since SABA...
Does everything its designed to do and is easy to use from both guests and managers. I wouldnt change anything.
December 06, 2022
EAM operatoins from Resorts in ตำบล หนองทะเล (Thailand)
Laiba is a fantastic tool for our team and our guests, the ease of use and the speed of the app is great . we can manually update our menus daily if needs be,
my only point i would change is the look, design and the layout of the online menus needs to be updated
November 22, 2022
Food & Beverage Manager from Luxury Hotels in (Vietnam)
Easy for Korean guest to make In-room dining service order as almost of them could not use English well. Less job & aware miss communicate between guest & staff
Not yet so far. Currently I feel this app is good for us in both operation of room service & generate revenue
November 18, 2022
FOM from Luxury Hotels in (Vietnam)
- Interactive menu layouts - Enable flexibly user to customize the interface up to demands - Remarkable processing capacity & responsive support
- Pre-scripted chats should be more human and scenario relevant - Forms/templates should be enhanced and customized up to user demand
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We have has a good experience with mobile ordering and room service and the communication we have received from Byron Webster over the time we have had SABA has been excellent. He actions anything we need updating on eff...