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Smart IoT by DOWHAT
4.6 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Smart IoT by DOWHAT
Unranked in Guest Room Management System
Personalize Guest Experiences through IoT Room Control
93% recommended by 10 hotels
SIGNIEL HOTEL & 9 others
What is DOWHAT?
Founded in 2021 | Headquarters in South Korea | 50 employees
Smart IoT by DOWHAT is a Room Management System (RMS) integrated with cutting-edge AI-powered IoT technology designed to enhance guest experiences in hospitality settings. This platform allows guests to effortlessly control various room settings, including lighting, temperature, and entertainment systems, through an intuitive interface on their mobile devices or in-room tablets.
1. AI summary reviews:
Guests have praised the seamless control and customization of room environments, highlighting the convenience and comfort provided by Smart IoT.
2. AI summary recommendations:
To maximize guest satisfaction, establishments should integrate Smart IoT across all rooms, ensuring a uniform, high-quality experience.
Smart IoT by DOWHAT adds significant value by delivering personalized, easily manageable room environments that enhance guest satisfaction and streamline hotel operations, fitting seamlessly into existing hospitality systems.
Capabilities
Remote IoT Control
Remote IoT Control
Automated IoT control via app/web/ tablet for guest's convenience.
Personalized AI Room Setting
Personalized AI Room Setting
DOWHAT stores personal data in IoT setting to provide automated room features for guests.
Building Management
Building Management
Unified Check-Out Room management, floor-wide power control for unused areas, and real-time temperature monitoring of all rooms via the Administration Site.
Features
Other
0/7 features
DOWHAT Reviews Summary
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Smart IoT by DOWHAT is the #2 most trending product in the Guest Room Management System category (out of 16) and the #237 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDOWHAT’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
DOWHAT Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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DOWHAT Case Studies
DOWHAT doesn’t have any case studies available
References
DOWHAT doesn’t have any references available
Featured Customers
Popularity by Segment
Size
7 | X-Small (1-9 room)
1 | Medium (25-74 room)
1 | Large (75-199 room)
20 | X-Large (200+ room)
Country
28 | Korea, South
Type
19 | Luxury Hotels
18 | Hostels
17 | Resorts
8 | City Center Hotels
6 | Branded Hotels
6 | Limited Service & Budget Hotels
5 | Airport/Conference Hotels
5 | Extended Stay & Serviced Apartments
2 | Boutiques
1 | Bed & Breakfast & Inns
Region
28 | Asia Pacific
Category
27 | Staff Collaboration Tools
15 | Contactless Check-in
13 | Mobile Ordering & Room Service
6 | Guest Room Management System
3 | Hotel Guest Apps
1 | Housekeeping Software
More Products by DOWHAT
Hotelier Rating
Looking for specific info?
10
Smart Order
과장 from 500+ room Hostel in 강릉시 (대한민국)
Verified
3 months ago
1. It's good that you can conveniently request with a tablet, and you can do it all at once during a phone call as you can't make a call while on the phone. 2. Doowat Messenger is convenient. 3. It's good that you can conveniently check the maintenance status with the room management system.
대한민국
대한민국
과장
X-Large Hotel
9
Convenient Doowat Service
manager from 500+ room Branded Hotel in Daejeon (Korea, South)
Verified
3 months ago
The biggest advantage is that it can save time. It was difficult to manage customers when I was busy, but thanks to Duwat, I am improving service and collaboration with employees. Duwat is the best.
Korea, South
Korea, South
manager
X-Large Hotel
9
Seamless work tool for all
manager from 500+ room Branded Hotel in Daejeon (Korea, South)
Verified
3 months ago
We use Dowhat for front desk and this brings us the easiest work service to staff and guests!! Less complaints more satisfaction.
Korea, South
Korea, South
manager
X-Large Hotel
8
The convenience of Doowat
주임 from 500+ room Hostel in Gangneung (Korea, South)
Verified
3 months ago
1. Smooth communication with employees within the company 2. Shorten customer check-in time with smart check-in settings 3. Quickly check customer requests
Korea, South
Korea, South
주임
X-Large Hotel
10
Why? Are you writing them separately? They're all there in Dowhat!
IT Manager from 200 to 499 room Boutique in Seoul (Korea, South)
Verified
3 months ago
We are using several solutions from Dowhat and will be introducing more solutions in the future. Each solution has brought about changes in many hotel operations and simplified many aspects of user tasks.
Korea, South
Korea, South
IT Manager
X-Large Hotel
10
DOWHAT’s full service for operation agility with data insight
Manager from 500+ room Branded Hotel in Daejeon (Korea, South)
Verified
4 months ago
Although the company is young, they understand the hotel system very well.Excellent UI/UX within our APPVery well made for all staffs and guests.
Korea, South
Korea, South
Manager
X-Large Hotel
- 1
It looks like DOWHAT is not recommended by any hotels
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DOWHAT Integrations
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Support
Unverified
DOWHAT has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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