Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Personalize Guest Experiences through IoT Room Control
93% recommended by 8 hotels
DOWHAT has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is DOWHAT?
Founded in 2021 | Headquarters in South Korea | 50 employees
Smart IoT by DOWHAT is a Room Management System (RMS) integrated with cutting-edge AI-powered IoT technology designed to enhance guest experiences in hospitality settings. This platform allows guests to effortlessly control various room settings, including lighting, temperature, and entertainment systems, through an intuitive interface on their mobile devices or in-room tablets.
1. AI summary reviews:
Guests have praised the seamless control and customization of room environments, highlighting the convenience and comfort provided by Smart IoT.
2. AI summary recommendations:
To maximize guest satisfaction, establishments should integrate Smart IoT across all rooms, ensuring a uniform, high-quality experience.
Smart IoT by DOWHAT adds significant value by delivering personalized, easily manageable room environments that enhance guest satisfaction and streamline hotel operations, fitting seamlessly into existing hospitality systems.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of DOWHAT products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
DOWHAT's Provided Description:
"Enhance your guests' stay with cutting-edge AI-powered IoT room control, offering a truly personalized experience. With our advanced technology
integrated with a robust Room Management System (RMS), guests can effortlessly control room settings such as lighting, temperature, and
entertainment systems through a simple interface on their mobile devices or in-room tablets."
Automated IoT control via app/web/ tablet for guest's convenience.
Personalized AI Room Setting
Personalized AI Room Setting
DOWHAT stores personal data in IoT setting to provide automated room features for guests.
Building Management
Building Management
Unified Check-Out Room management, floor-wide power control for unused areas, and real-time temperature monitoring of all rooms via the Administration Site.
Limited Service & Budget Hotels
93%
recommended by
3
Limited Service & Budget Hotels
Resorts
90%
recommended by
2
Resorts
Achievements
Trending Product
This vendor's trending score is rising, Smart IoT by DOWHAT is the #4 most trending product in the Guest Room Management System category (out of 18) and the #2695 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
Energy Management, Lighting, Room Automation Controls, Mobile Room Control Applications, Hotels, Network Systems, Hospitality Vendor Integration , Building Optimization, Building Management Systems, Voice Activated Room Controls, Installation, Support, Building Analytics, HVAC, Property Management Systems, Thermostats, switches, and TV Control
1. It's good that you can conveniently request with a tablet, and you can do it all at once during a phone call as you can't make a call while on the phone. 2. Doowat Messenger is convenient. 3. It's good that you can conveniently check the maintenance status with the room management system.
What do you dislike or think could be improved?
The tablet sometimes takes a while to load, but it works without any problems (Is it a Wi-Fi error? I can't confirm if it's a DooWat system error. It works fine when rebooted. Please continue without loading like you are doing now.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
1. It's good that you can conveniently request with a tablet, and you can do it all at once during a phone call as you can't make a call while on the phone. 2. Doowat Messenger is convenient. 3. It's good that you can conveniently check the maintenance status with the room management system.
The biggest advantage is that it can save time. It was difficult to manage customers when I was busy, but thanks to Duwat, I am improving service and collaboration with employees. Duwat is the best.
What do you dislike or think could be improved?
There is nothing in particular that needs improvement. The customer service center is very friendly and reflects the necessary functions, so we always use Duwat conveniently and plan to continue using it in the future.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
The biggest advantage is that it can save time. It was difficult to manage customers when I was busy, but thanks to Duwat, I am improving service and collaboration with employees. Duwat is the best.
1. Smooth communication with employees within the company 2. Shorten customer check-in time with smart check-in settings 3. Quickly check customer requests
What do you dislike or think could be improved?
I would like to see improvements so that I can see the previous chat list even when I move to another PC because I cannot see the previous chat list when I log in to chat with Duwat and then log in again on another PC.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
3.0/5
1. Smooth communication with employees within the company 2. Shorten customer check-in time with smart check-in settings 3. Quickly check customer requests
We are using several solutions from Dowhat and will be introducing more solutions in the future. Each solution has brought about changes in many hotel operations and simplified many aspects of user tasks.
What do you dislike or think could be improved?
Always providing the best service. Our hotel is like addicted to Dowhat. I hope you will create more innovative solutions. I always support you because I feel that you always put your customers first.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
We are using several solutions from Dowhat and will be introducing more solutions in the future. Each solution has brought about changes in many hotel operations and simplified many aspects of user tasks.
Although the company is young, they understand the hotel system very well.Excellent UI/UX within our APPVery well made for all staffs and guests.
What do you dislike or think could be improved?
The company should inform the development of new service offerings to better serve existing and prospective clients. Clients express a desire for a wider range of services.Good service with too many options sometimes overload
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Although the company is young, they understand the hotel system very well.Excellent UI/UX within our APPVery well made for all staffs and guests.
DOWHAT has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.