Lodgistics Communication

4.8 (68 REVIEWS)

HTR Score icon
HT Score  
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Lodgistics Communication

4.8 (68 REVIEWS)

Ranked 3 (out of 12) in Employee Engagement Software

Connected operations for unparalleled guest satisfaction

More than 50% of Lodgistics’s reviews come from United States of America.

Bell avatar Bell - AI powered product analyst

I analyzed all of Lodgistics’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how Lodgistics enhances internal communication, task management, and operational efficiency. The software's intuitive interface makes it easy for staff to track maintenance requests, manage housekeeping tasks, and log guest complaints. The platform's reporting and analytics tools empower hotel managers with actionable insights, leading to improved revenue management and guest experience. However, users have noted minor bugs, a need for more third-party integrations, and desires for additional customization options.

What Types of Hotels Lodgistics is Popular For

Size

1 | Small (10-24 room)

8 | Medium (25-74 room)

112 | Large (75-199 room)

8 | X-Large (200+ room)

Country

126 | United States of America

2 | Canada

1 | India

Type

119 | Branded Hotels

62 | Airport/Conference Hotels

56 | Limited Service & Budget Hotels

51 | Bed & Breakfast & Inns

47 | City Center Hotels

32 | Extended Stay & Serviced Apartments

27 | Boutiques

17 | Hostels

17 | Luxury Hotels

15 | Resorts

5 | Casinos

3 | RV Parks & Campgrounds

1 | Motels

Region

128 | North America

1 | Asia Pacific

Category

81 | Staff Collaboration Tools

78 | Hotel Maintenance Software

68 | Employee Engagement Software

54 | Housekeeping Software

What is Lodgistics?

Founded in 2015 | Headquarters in Raleigh (United States) | 8 employees
Lodgistics Communication is a comprehensive communication and task management platform specifically designed for the hospitality industry. It streamlines internal communication, enhances operational efficiency, and significantly improves task management for hotels. Staff can seamlessly track maintenance requests, manage housekeeping tasks, and log guest complaints through an intuitive interface. The platform's reporting and analytics tools offer hotel managers actionable insights that can drive better revenue management and elevate the guest experience. Each communication is recorded within the app, ensuring no more missed messages or miscues due to fragmented information. You can tag specific team members or rooms to keep communication clear and targeted, making it easier to assign and track tasks effectively. This all-in-one solution ensures that hotel staff are always synchronized, resulting in a more organized and efficient operation.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Lodgistics products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Lodgistics

FAQs

Capabilities

profile-empty-state.svg

Lodgistics doesn’t have any benefits or use cases available

Features

Messaging & Communication

4/5 features

Content Management

4/5 features

Feedback & Surveys

4/5 features

Benefits & Recognition

4/5 features

Workflow Automation

4/5 features

Lodgistics Reviews Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Lodgistics Communication is the #3 most trending product in the Employee Engagement Software category (out of 12) and the #476 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Lodgistics’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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83 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Lodgistics Pricing

Pricing Available By Request

Lodgistics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Compare Lodgistics to Top Alternatives

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Lodgistics Reviews

Hotelier Rating

Excellent
121
Very Good
8
Average
1
Poor
1
Terrible
0

Property Size

  • Small (1)
  • Medium (8)
  • Large (112)
  • X-Large (8)

Country

  • United States of America
    United States of America
    (126)
  • Canada
    Canada
    (2)
  • India
    India
    (1)

Region

  • North America
    North America
    (128)
  • Asia Pacific
    Asia Pacific
    (1)
10

Good information tool. Serves as a message board.

Frontdesk agent from 100 to 199 room Bed & Breakfast & Inn in Flagstaff (United States of America)

Verified
13 days ago
Staff interaction and collaboration. I especially like that I can login from home on my cell phone. Instead of just at the office.
Country United States of America
Frontdesk agent
Large Hotel
10

Everything u need to know is on lodgistics. Housekeepers cleaning routines times what they guests wanted when they cleaned the rooms. if there were any discrepancies we can figure that out. we can put in late checkouts early check ins we can easily add work orders trackrooms. put in tickets to prevent future issues with the rooms.

FRONT DESK AGENT from 100 to 199 room Bed & Breakfast & Inn in Columbia (United States of America)

Verified
7 months ago
I can see who has done what and when. such as far housekeeping cleaning, floors and rooms they are cleaning or have cleaned. any discrepancies. we see everything we need to see on lodgistics. it is the go to
Country United States of America
FRONT DESK AGENT
Large Hotel
9

Great recommendation to other companies!

Guest Services Representative from 100 to 199 room Bed & Breakfast & Inn in Galveston (United States of America)

Verified
7 months ago
I love how the website lets you engage in a conversation with staff members. It's the best way to communicate with each other.
Country United States of America
Guest Services Representative
Large Hotel
10

Great App To Have!!

AGM from 100 to 199 room Boutique in Plano (United States of America)

Verified
8 months ago
This platform has been very helpfull to have all of the team involved and engaged with communicating with each other!
Country United States of America
AGM
Large Hotel
10

Great Communication tool.

GM from 75-99 room Bed & Breakfast & Inn in Wilson (United States of America)

Verified
9 months ago
The days of the spiral notebook for a logbook are long gone. We post everything on Lodgistics. We use the lost and found to track items left by guests. We post all packages received for guests. Best of all we post guest complaints, which gives me the chance to correct the issue before they call GA.
Country United States of America
GM
Large Hotel
10

Great!!

Operations Manager from 100 to 199 room Branded Hotel in Dublin (United States of America)

Verified
10 months ago
Love using Lodgistics to communicate with my employees! The maintance software is great! I love how I can see what rooms have been pm'd and what rooms need pm'd. And what has been done to the rooms. Love using Lodgistics all around helps us communicate when we can not see everyone every day!
Country United States of America
Operations Manager
Large Hotel
10

Assistant General Manager

Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Williamsport (United States of America)

Verified
11 months ago
I like having everything logged in one place and being able to log in to see where my team is at on their tasks. As someone deeply entrenched in the hospitality industry, I recently had the pleasure of exploring Lodgistics Hotel Management Software, and I must say, it exceeded my expectations in more ways than one. This comprehensive soluti...
Country United States of America
Assistant General Manager
Large Hotel
10

Great communication tool!

from 100 to 199 room Branded Hotel in Greenville (United States of America)

Verified
12 months ago
Lodgistics is a great platform for communicating with the team. I love the feature of seeing who has read the post.
Country United States of America
Large Hotel
10

Front Office Manager

Front Office Manager from 50-74 room Bed & Breakfast & Inn in Sedona (United States of America)

Verified
13 months ago
I really like the communication aspects. It helps keep us all informed whether we are on or off the clock
Country United States of America
Front Office Manager
Medium Hotel
8

Fast and Efficient

General Manager from 50-74 room Bed & Breakfast & Inn in Portsmouth (United States of America)

Verified
13 months ago
If there is an issue, support addresses it immediately. It is so easy to use, in a small or large company.
Country United States of America
General Manager
Medium Hotel
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Lodgistics Integrations

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Support

Unverified

Lodgistics has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

97%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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