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hotelkit (Staff Engagement)
4.8 (316 REVIEWS)
Philip, Willem, Mark + 41 more experts recommend hotelkit
Read RecommendationsRanked 1 (out of 12) in Employee Engagement Software
Hoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldConnect, Communicate, and Collaborate: Empower Your Team with Seamless Engagement.
94% recommended by 618 hotels
25 Hours, Radisson Hotels, Intercontinental & 615 others
Bell - AI powered product analyst
I analyzed all of hotelkit’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hotelkit for its real-time communication, efficient task management, and integration with existing systems such as PMS and guest messaging. Users praise its ability to streamline maintenance and repair workflows, create paperless checklists, and improve inter-departmental communication. Some areas of improvement include better integration with external calendars, enhanced search functionality, and optimization for multi-property usage. Overall, Hotelkit is seen as a vital tool that significantly enhances internal operations and guest satisfaction.
25 Hours, Radisson Hotels, Intercontinental & 615 others
Read their reviewsPartners say
Industry experts recommend Hotelkit for its unparalleled ability to streamline hotel operations and enhance team collaboration across diverse properties. Its standout features include robust integration capabilities, multi-property management support, and extensive customization flexibility. Experts also note its adaptability to different hotel sizes and user-friendly design. However, some highlight issues with initial setup complexity and the need for ongoing adjustments to fully utilize its features.
Philip, Willem, Mark and 41 others
Read their recommendationsSupport
Foundational
Hoteliers often praise Hotelkit's customer support for its accessibility through various channels, including chat, phone, and email. Users frequently highlight the responsiveness of the support team, noting that issues are resolved promptly, which enhances user satisfaction. The expertise of the support staff is also emphasized, as they are seen as knowledgeable and effective in addressing both technical and operational queries. Furthermore, many hoteliers appreciate the onboarding process facilitated by Hotelkit's support, which eases the setup and training for new users, ensuring a smooth transition. The availability of comprehensive resources like FAQs, tutorials, and documentation is also well-regarded, helping hoteliers to find quick answers to common questions without needing to contact support directly.
Assistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations ...
See full reviewManager
4 months ago
Verified
... Communication has become much easier and better ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...
See full review
2 months ago
Verified
... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- und Gruppensystem macht extrem Sinn. ...
See full reviewOwner
3 months ago
Verified
... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...
See full reviewOwner
3 months ago
Verified
... We feel, that they always are interested to improved, and thake all our Feedback to get better and make our work easier, very good. it a living system ...
See full reviewOwner
3 months ago
Verified
... We feel, that they always are interested to improved, and thake all our Feedback to get better and make our work easier, very good. it a living system ...
See full reviewOwner
3 months ago
Verified
... We feel, that they always are interested to improved, and thake all our Feedback to get better and make our work easier, very good. it a living system ...
See full reviewManaging Directors
5 months ago
Verified
... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...
See full reviewManaging Directors
5 months ago
Verified
... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...
See full reviewOwner
5 months ago
Verified
... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...
See full reviewOwner
5 months ago
Verified
... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...
See full reviewGM
7 months ago
Verified
... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...
See full reviewGM
7 months ago
Verified
... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...
See full reviewGM
7 months ago
Verified
... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...
See full reviewGM
7 months ago
Verified
... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...
See full reviewGeneral Manager
7 months ago
Verified
... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...
See full reviewAssistant Manager
5 months ago
Verified
... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...
See full reviewExecutive Assistant
2 months ago
Verified
... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...
See full reviewExecutive Assistant
2 months ago
Verified
... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...
See full reviewExecutive Assistant
2 months ago
Verified
... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...
See full reviewHotelfachfrau
3 months ago
Verified
... You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability. ...
See full reviewHotelfachfrau
3 months ago
Verified
... You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability. ...
See full reviewSenior Reservation Coordinator
7 months ago
Verified
... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...
See full reviewReception
7 months ago
Verified
... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...
See full reviewReception
7 months ago
Verified
... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...
See full reviewReception
7 months ago
Verified
... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...
See full reviewReception
7 months ago
Verified
... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...
See full reviewowner
7 months ago
Verified
... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...
See full reviewowner
7 months ago
Verified
... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...
See full reviewowner
7 months ago
Verified
... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...
See full reviewowner
7 months ago
Verified
... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...
See full reviewowner
7 months ago
Verified
... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...
See full reviewowner
7 months ago
Verified
... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...
See full reviewDirector de Marketing
7 months ago
Verified
... Hotelkit has become an indispensable tool in our organization with more than 200 employees. Easy to implement, simple, effective and very operational. You are informed in real time of what is happening in your company, being able to act immediately, follow ...
See full reviewDirector de Marketing
7 months ago
Verified
... The only thing that could be missing is that it incorporate a chat to unify all communications and forget about Whats app ...
See full reviewDirectora General
7 months ago
Verified
... In principle nothing, everything that we have needed or is already to be able to use it or it has been provided to us immediately. ...
See full reviewHR-Assistentin
3 months ago
Verified
... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...
See full reviewHead of Revenue
2 months ago
Verified
... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track your work orders, complaints, etc.... It also prevents ...
See full reviewHead of Revenue
2 months ago
Verified
... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track your work orders, complaints, etc.... It also prevents loss ...
See full reviewHead of Revenue
2 months ago
Verified
... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. ...
See full reviewHotel Manager
5 months ago
Verified
... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...
See full reviewHotel Manager
5 months ago
Verified
... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...
See full reviewReceptionist
4 months ago
Verified
... To be honest, I can't think of any suggestions for improvement right away, but I'm sure that the hotelkit foxes are already working on new ideas and expansion options :-) ...
See full reviewProject Manager Business Development
5 months ago
Verified
... By far the best hotel communication tool available. ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed” environment better than most of hotelkits competitors. With one click you are able to see everyone schedule, invite to meetings or even have something as simple as an overview who´s birthday it is tomorrow. I could continue for quite a while how much value hotelkit could add to every single business with more than 3 employees – but in my eyes the most important part, by side a great product, is the support. And hotelkits support is awesome! From sales all the way to front and support, the team is friendly ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed” environment better than most of hotelkits competitors. With one click you are able to see everyone schedule, invite to meetings or even have something as simple as an overview who´s birthday it is tomorrow. I could continue for quite a while how much value hotelkit could add to every single business with more than 3 employees – but in my eyes the most important part, by side a great product, is the support ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed” environment better than most of hotelkits competitors. With one click you are able to see everyone schedule, invite to meetings or even have something as simple as an overview who´s birthday it is tomorrow. I could continue for quite a while how much value hotelkit could add to every single business with more than 3 employees – but in my eyes the most important part, by side a great product, is the support. And hotelkits support is awesome! From sales all the way to front and support, the team is friendly, honest ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows ...
See full reviewAssistentin der Geschäftsführung
4 months ago
Verified
... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...
See full reviewAssistentin der Geschäftsführung
4 months ago
Verified
... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...
See full reviewHead of reservation department
3 months ago
Verified
... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from ...
See full reviewHead of reservation department
3 months ago
Verified
... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from more than one department and to save that info #communication #reporting Our maintencance service ...
See full reviewHead of reservation department
3 months ago
Verified
... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...
See full reviewCEO
7 months ago
Verified
... Constant further development in the interests of the customer ...
See full reviewCEO
7 months ago
Verified
... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...
See full reviewCEO
7 months ago
Verified
... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...
See full reviewCEO
7 months ago
Verified
... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...
See full reviewDirector
2 months ago
Verified
... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...
See full reviewDirector
2 months ago
Verified
... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...
See full reviewPersonalreferentin
7 months ago
Verified
... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...
See full reviewBanquet supervisor
11 months ago
Verified
... Organized and practical. Employees don't need much instructions to use. Many tasks and reminders to make the work much easier. ...
See full reviewBanquet supervisor
11 months ago
Verified
... Organized and practical. Employees don't need much instructions to use. Many tasks and reminders to make the work much easier. ...
See full reviewGeneral Manager
9 months ago
Verified
... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...
See full reviewAccounting
1 months ago
Verified
... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...
See full reviewAccounting
1 months ago
Verified
... Nothing comes to my mind, I really like working with hotelkit and the support they provide is at a great level - whatever question I have, I get a quick, satisfactory and friendly answer. ...
See full reviewAccounting
1 months ago
Verified
... Nothing comes to my mind, I really like working with hotelkit and the support they provide is at a great level - whatever question I have, I get a quick, satisfactory and friendly answer. ...
See full reviewAccounting
1 months ago
Verified
... Nothing comes to my mind, I really like working with hotelkit and the support they provide is at a great level - whatever question I have, I get a quick, satisfactory and friendly answer. ...
See full reviewAccounting
1 months ago
Verified
... Nothing comes to my mind, I really like working with hotelkit and the support they provide is at a great level - whatever question I have, I get a quick, satisfactory and friendly answer. ...
See full reviewAccounting
1 months ago
Verified
... Nothing comes to my mind, I really like working with hotelkit and the support they provide is at a great level - whatever question I have, I get a quick, satisfactory and friendly answer. ...
See full reviewCBDO
7 months ago
Verified
... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...
See full reviewCBDO
7 months ago
Verified
... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...
See full reviewGeneral Manager
5 months ago
Verified
... efficient communication and motivated team ...
See full reviewGeneral Manager
5 months ago
Verified
... The checklists enable us to carry out the daily work quickly and efficiently. This way, we can spend more time taking care of our guests and their wishes. ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... Yet we didn't face any negative response from Staff Collaboration team. Personally whenever I asked support I get it immediately. ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... Yet we didn't face any negative response from Staff Collaboration team. Personally whenever I asked support I get it immediately. ...
See full reviewExecutive Housekeeper
5 months ago
Verified
... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...
See full reviewExecutive Housekeeper
5 months ago
Verified
... We are currently struggling to ensure that our devices have a very quiet sound for notifications. We hear almost nothing, which is why we always tell employees that they always have to watch the iPod. ...
See full reviewGeschäftsführer
12 months ago
Verified
... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...
See full reviewGeneral Manager
12 months ago
Verified
... more pop ups, to prompt you more often, asking to ask the tools to be used would encourage more engagement ...
See full reviewGeneral Manager
12 months ago
Verified
... the tools are easy fr anyone to use, fast and straight to the point of what you need to know ...
See full reviewHR Generalist
11 months ago
Verified
... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...
See full reviewHR Generalist
11 months ago
Verified
... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...
See full reviewHR Generalist
11 months ago
Verified
... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...
See full reviewHR Generalist
11 months ago
Verified
... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...
See full reviewHR Generalist
11 months ago
Verified
... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...
See full reviewHR Manager
5 months ago
Verified
... Hotelkit smoothened the communication within departments and helps us save time in maintenance. we were able to switch off whatsapp chat and dropbox use once everyone has adapted to use hotelkit. Good experience with onboarding and training, short ...
See full reviewHR Manager
5 months ago
Verified
... App has sometimes issues, filters need to be set or deleted wisely, and not all features are available on the app. desktop version is a lot easier to use, but 80% of employees work with the app only. ...
See full reviewGM
3 months ago
Verified
... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...
See full reviewGM
3 months ago
Verified
... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...
See full reviewGM
3 months ago
Verified
... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...
See full reviewGF
3 months ago
Verified
... Easy to use, very good support, friendly contacts, online training. We were able to achieve short-term success in REV PAR and ADR. Perfect! ...
See full reviewPersonalbüro-Mitarbeiter
3 months ago
Verified
... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also really like the fact that there is now an interface to Gastromatic. This makes adding ...
See full reviewVereins-Koordinator
2 months ago
Verified
... HotelKIT puts everyone on one platform and everything is coordinated with one calendar. Apart from that, we can score perfectly in the non-verbal transfer of knowledge. ...
See full reviewOwner
2 months ago
Verified
... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...
See full reviewOwner
2 months ago
Verified
... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our collaboration and plays a crucial role in the satisfaction of our guests. For us, Hotelkit is not just a tool - it is our daily companion, our reliable helper that ensures that everything runs smoothly. Of course, the team understands the idea behind Hotelkit being deactivated in the off-season to give employees a well ...
See full reviewOwner
2 months ago
Verified
... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...
See full reviewAutomation
Assisted
Hoteliers often highlight the impact of automation in Hotelkit's Employee Engagement Software. The software significantly enhances workflow efficiency by automating various tasks, thus reducing manual workload and minimizing errors. Users appreciate the ability to handle routine operations such as creating and managing repairs through automated systems, which simplifies their daily processes. This automation not only streamlines communication among employees but also ensures that repetitive tasks are consistently updated and managed without delay. As a result, the integration of automated processes contributes to smoother hotel operations, offering valuable time-saving benefits to staff members.
Assistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...
See full reviewOwner
3 months ago
Verified
... We feel, that they always are interested to improved, and thake all our Feedback to get better and make our work easier, very good. it a living system ...
See full reviewOwner
3 months ago
Verified
... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...
See full reviewManaging Directors
5 months ago
Verified
... Communication is much easier and clearer. The "paper-war" is past. Information is distributed very quickly ...
See full reviewManaging Directors
5 months ago
Verified
... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...
See full reviewGeneral Manager
7 months ago
Verified
... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...
See full reviewAssistant Manager
5 months ago
Verified
... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...
See full reviewAssistant Manager
5 months ago
Verified
... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...
See full reviewCluster Manager
3 months ago
Verified
... At the moment I dont know. The programm improves hisself more and more and we love it. So no other comment ...
See full reviewGeneral Manager
9 months ago
Verified
... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...
See full reviewGeneral Manager
9 months ago
Verified
... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...
See full reviewSenior Reservation Coordinator
7 months ago
Verified
... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...
See full reviewReception
7 months ago
Verified
... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...
See full reviewReception
7 months ago
Verified
... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...
See full reviewReception
7 months ago
Verified
... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...
See full reviewDirector de Marketing
7 months ago
Verified
... The only thing that could be missing is that it incorporate a chat to unify all communications and forget about Whats app ...
See full reviewOperations Manager
4 months ago
Verified
... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...
See full reviewHR-Assistentin
3 months ago
Verified
... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...
See full reviewHR-Assistentin
3 months ago
Verified
... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...
See full reviewHR-Assistentin
3 months ago
Verified
... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...
See full reviewHR-Assistentin
3 months ago
Verified
... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...
See full reviewHead of Revenue
2 months ago
Verified
... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. ...
See full reviewHotel Manager
5 months ago
Verified
... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...
See full reviewHotel Manager
5 months ago
Verified
... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...
See full reviewHotel Manager
5 months ago
Verified
... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...
See full reviewHotel Manager
5 months ago
Verified
... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...
See full reviewAccounting
1 months ago
Verified
... Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily ...
See full reviewAccounting
1 months ago
Verified
... Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily ...
See full reviewAccounting
1 months ago
Verified
... Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...
See full reviewAssistentin der Geschäftsführung
4 months ago
Verified
... Perfect for everyday work ...
See full reviewCEO
7 months ago
Verified
... We use HotelKit in-house and as a collaboration solution. With Hotelkit, all users are always up to date on all processes. It helps enormously with smooth communication and, above all, has a high ...
See full reviewCEO
7 months ago
Verified
... We use HotelKit in-house and as a collaboration solution. With Hotelkit, all users are always up to date on all processes. It helps enormously with smooth communication and, above all, has a high level of acceptance among employee ...
See full reviewDirector
2 months ago
Verified
... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and schedule ...
See full reviewDirector
2 months ago
Verified
... I think could be improved the link between repetitive mothly or weekly task and more option to do check list on handover. ...
See full reviewDirector
2 months ago
Verified
... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered and shown directly with photos and/or videos and the specified locations. Inquiries are mostly unnecessary. New employees can read through Hotelkit instructions ...
See full reviewBanquet supervisor
11 months ago
Verified
... Organized and practical. Employees don't need much instructions to use. Many tasks and reminders to make the work much easier. ...
See full reviewBanquet supervisor
11 months ago
Verified
... Organized and practical. Employees don't need much instructions to use. Many tasks and reminders to make the work much easier. ...
See full reviewBanquet supervisor
11 months ago
Verified
... So easy to use and more effective than any other app. ...
See full reviewGeneral Manager
9 months ago
Verified
... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...
See full reviewAccounting
1 months ago
Verified
... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...
See full reviewGeneral Manager
5 months ago
Verified
... The checklists enable us to carry out the daily work quickly and efficiently. This way, we can spend more time taking care of our guests and their wishes. ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...
See full reviewHR Generalist
11 months ago
Verified
... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...
See full reviewHR Generalist
11 months ago
Verified
... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...
See full reviewHR Manager
5 months ago
Verified
... Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property. ...
See full reviewGuest Relations Manager
4 months ago
Verified
... Tasks with a weekly deadline with the option of the task to show under "today".Task only shows at deadline date, and I would like it to show everyday under "Today" (because it is a task that is continuously being performed, every day, until deadline). May I suggest HotelKit to insert that option when creating ...
See full reviewGM
3 months ago
Verified
... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...
See full reviewGM
3 months ago
Verified
... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...
See full reviewGM
3 months ago
Verified
... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...
See full reviewGM
3 months ago
Verified
... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...
See full reviewGM
3 months ago
Verified
... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...
See full reviewGM
3 months ago
Verified
... So far its very helpful tools for our team members make their daily tasks smoothly. may be more enhancement of the new of the system on the platform ...
See full reviewPersonalbüro-Mitarbeiter
3 months ago
Verified
... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...
See full reviewVereins-Koordinator
2 months ago
Verified
... HotelKIT puts everyone on one platform and everything is coordinated with one calendar. Apart from that, we can score perfectly in the non-verbal transfer of knowledge. ...
See full reviewIntegrations
Foundational
Hoteliers often highlight the need for more robust integrations in Hotelkit's Employee Engagement Software. They express a desire for expanded interfaces with systems commonly used in the hospitality industry such as Gastrolohn, Microsoft Outlook, PMS, CRM, and Personio. Users emphasize the importance of reliable and seamless syncing capabilities to maintain an optimal overview of operations. There is also a call for integration customization to cater to specific organizational needs, alongside the mention of ongoing improvements to address current integration shortcomings, particularly with the synchronization between Outlook calendars and Hotelkit calendars. Feedback suggests that enhancing these integrative connections would significantly augment the software's functional scope and usability within the hospitality sector.
Assistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...
See full reviewManaging Directors
5 months ago
Verified
... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...
See full reviewOwner
5 months ago
Verified
... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...
See full reviewManaging Director
4 months ago
Verified
... A service planning tool could be added. We are waiting for the PMS two-way interface. ...
See full reviewGeneral Manager
7 months ago
Verified
... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...
See full reviewGeneral Manager
7 months ago
Verified
... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...
See full reviewGeneral Manager
7 months ago
Verified
... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...
See full reviewGeneral Manager
7 months ago
Verified
... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...
See full reviewGeneral Manager
7 months ago
Verified
... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...
See full reviewGeneral Manager
7 months ago
Verified
... The more hotel kit, the easier and more productive we become! ...
See full reviewAssistant Manager
5 months ago
Verified
... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The interface ...
See full reviewAssistant Manager
5 months ago
Verified
... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The interface to payroll ...
See full reviewAssistant Manager
5 months ago
Verified
... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...
See full reviewShift supervisor Front Office
3 months ago
Verified
... - Great connection between all the hotel members - The whole information is in the system, you can find everything as soon as you need it ...
See full reviewExecutive Assistant
2 months ago
Verified
... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...
See full reviewExecutive Assistant
2 months ago
Verified
... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...
See full reviewGeneral Manager
9 months ago
Verified
... We could use more interfaces. However, it is up to us to implement this. However, there was currently not enough time. Otherwise everything was great. ...
See full reviewGeneral Manager
9 months ago
Verified
... We could use more interfaces. However, it is up to us to implement this. However, there was currently not enough time. Otherwise everything was great. ...
See full reviewSenior Reservation Coordinator
7 months ago
Verified
... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs for Chef ...
See full reviewDirector de Marketing
7 months ago
Verified
... The only thing that could be missing is that it incorporate a chat to unify all communications and forget about Whats app ...
See full reviewDirectora General
7 months ago
Verified
... What I like the most is how useful and intuitive it is. It makes it much easier for you to manage everything related to the business both at the personal level, as well as calendars, transmission of ...
See full reviewGeneral Manager
3 months ago
Verified
... Perhaps another sort of integration with the PMS and the CRM systems that we use, which could enhance even more the merits of Hotelkit ...
See full reviewGeneral Manager
3 months ago
Verified
... Perhaps another sort of integration with the PMS and the CRM systems that we use, which could enhance even more the merits of Hotelkit ...
See full reviewHead of Revenue
2 months ago
Verified
... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track your work orders, complaints, etc.... It also prevents loss of knowledge once an employee leaves the company. New employees can easily catch-up and have access to the necessary information. Hotelkit is offering various ...
See full reviewHead of Revenue
2 months ago
Verified
... It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and ...
See full reviewHead of Revenue
2 months ago
Verified
... It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and ...
See full reviewHead of Revenue
2 months ago
Verified
... It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and ...
See full reviewHead of Revenue
2 months ago
Verified
... It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The only thing, that comes to my mind, is the inclusion or the possibility of exporting the personal Outlook calendar to hotelkit's existing calendar feature - but they already know about this is a ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The only thing, that comes to my mind, is the inclusion or the possibility of exporting the personal Outlook calendar to hotelkit's existing calendar feature - but they already know about this is a "flaw ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed” environment better than most of hotelkit ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook ...
See full reviewCEO
5 months ago
Verified
... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...
See full reviewCEO
7 months ago
Verified
... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...
See full reviewCEO
7 months ago
Verified
... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...
See full reviewPersonalreferentin
7 months ago
Verified
... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...
See full reviewBanquet supervisor
11 months ago
Verified
... If there will be existing checklist tablets we can use in an instant for different departments. We can use less time organizing tablets. ...
See full reviewF&B manager
3 months ago
Verified
... I think it would be awesome if there was a messenger service in addition to handover. It would also be great if one could call one each other via hotelkit. ...
See full reviewGeneral Manager
9 months ago
Verified
... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...
See full reviewHead of Sales & Marketing
3 months ago
Verified
... Nothing so far. Teamkit is a fast and easy soluiton to organize and structurize company cooperations and building a useful tool to work together effectivly ...
See full reviewCBDO
7 months ago
Verified
... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...
See full reviewCBDO
7 months ago
Verified
... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...
See full reviewCBDO
7 months ago
Verified
... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...
See full reviewGM
3 months ago
Verified
... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...
See full reviewVereins-Koordinator
2 months ago
Verified
... The connection to Personio AND Microsoft OUTLOOK would be great. The networking of various PMS is so important in order to be able to maintain an optimal overview. ...
See full reviewVereins-Koordinator
2 months ago
Verified
... The connection to Personio AND Microsoft OUTLOOK would be great. The networking of various PMS is so important in order to be able to maintain an optimal overview. ...
See full reviewVereins-Koordinator
2 months ago
Verified
... The connection to Personio AND Microsoft OUTLOOK would be great. The networking of various PMS is so important in order to be able to maintain an optimal overview. ...
See full reviewVereins-Koordinator
2 months ago
Verified
... The connection to Personio AND Microsoft OUTLOOK would be great. The networking of various PMS is so important in order to be able to maintain an optimal overview. ...
See full reviewMarketing & Sales
2 months ago
Verified
... Interfaces still require additional configuration options. Tasks/repair orders/etc. Task templates would be a major improvement in the workflow, particularly for the Guestnet & Kunleisys ...
See full reviewValue
Balanced
Hoteliers often highlight the value of Hotelkit in terms of its effectiveness in enhancing internal communication and overall efficiency. The software is praised for significantly improving communication within hotel teams and across departments, making it easier for employees to stay coordinated and informed. Users consistently mention that Hotelkit helps reduce information loss, particularly during staff turnover, and supports better task management through features like checklists and internal messaging. The platform's ability to centralize communication and facilitate easy access to important information, such as handovers and maintenance tasks, is seen as a crucial benefit, allowing staff to efficiently manage operations without extensive reliance on emails or paper systems. While some users suggest potential enhancements, particularly in integrating with other systems like PMS and CRM, the overall sentiment is that Hotelkit provides substantial value by streamlining processes and improving team collaboration, making it a vital tool in a hotel's daily operations.
Assistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations and keeping all infos current ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed) (Results of an employee survey) - Verbesserung der Nachrichtenfunktion (Alles-gelesen-Button; von der Abteilung erledigte Aufgaben aus dem Newsfeed entfernen (Ergebnisse ...
See full reviewManager
4 months ago
Verified
... the communication within our hotels has become much easier and much better with hotelkit. As a GM I love the repair-tool, with all its statistics. ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...
See full review
2 months ago
Verified
... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- und Gruppensystem macht extrem Sinn. ...
See full review
2 months ago
Verified
... Die Software entwickelt sich stets weiter und bringt immer wieder neue Verbesserungen ...
See full review
2 months ago
Verified
... Die Software entwickelt sich stets weiter und bringt immer wieder neue Verbesserungen ...
See full review
2 months ago
Verified
... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- und Gruppensystem macht extrem Sinn. ...
See full reviewOwner
3 months ago
Verified
... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...
See full reviewOwner
3 months ago
Verified
... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...
See full reviewOwner
5 months ago
Verified
... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...
See full reviewOwner
5 months ago
Verified
... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...
See full reviewHotel Coordinator
4 months ago
Verified
... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...
See full reviewManaging Director
4 months ago
Verified
... Internal communication will be significantly improved, which will enhance our processes. ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...
See full reviewGeneral Manager
7 months ago
Verified
... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...
See full reviewGeneral Manager
7 months ago
Verified
... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...
See full reviewGeneral Manager
7 months ago
Verified
... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...
See full reviewGeneral Manager
7 months ago
Verified
... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...
See full reviewAssistant Manager
5 months ago
Verified
... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...
See full reviewExecutive Assistant
2 months ago
Verified
... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...
See full reviewExecutive Assistant
2 months ago
Verified
... Hotelkit makes our daily communication easy ...
See full reviewExecutive Assistant
2 months ago
Verified
... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...
See full reviewExecutive Assistant
2 months ago
Verified
... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...
See full reviewHotelfachfrau
3 months ago
Verified
... Time-saving, sustainable system for internal employee communication. ...
See full reviewHotelfachfrau
3 months ago
Verified
... Time-saving, sustainable system for internal employee communication. ...
See full reviewHotelfachfrau
3 months ago
Verified
... Time-saving, sustainable system for internal employee communication. ...
See full reviewSenior Reservation Coordinator
7 months ago
Verified
... perfect platform to exchange ideas with colleagues ...
See full reviewReception
7 months ago
Verified
... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...
See full reviewowner
7 months ago
Verified
... Costumers of the first hour and more than happy with it. ...
See full reviewowner
7 months ago
Verified
... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...
See full reviewowner
7 months ago
Verified
... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...
See full reviewowner
7 months ago
Verified
... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...
See full reviewGeneral Manager
3 months ago
Verified
... Perhaps another sort of integration with the PMS and the CRM systems that we use, which could enhance even more the merits of Hotelkit ...
See full reviewGeneral Manager
3 months ago
Verified
... Hotelkit prooved to be the tool we were needing, to improve our productivity and to be able to share information in an easy and professional way. It has been a pleasure working with Hotelkit and ...
See full reviewHotel Manager
5 months ago
Verified
... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...
See full reviewGM
3 months ago
Verified
... There is not much to be improved. We did not try guest communication yet, sonits hard to find woes in the system. ...
See full reviewGM
3 months ago
Verified
... •staff collaboration • internal ticketing system for Maintenance •task management A very good overal solution for hotels with various areas of work. ...
See full reviewGM
3 months ago
Verified
... •staff collaboration • internal ticketing system for Maintenance •task management A very good overal solution for hotels with various areas of work. ...
See full reviewAccounting
1 months ago
Verified
... Really cool product, almost self-explaining ...
See full reviewAccounting
1 months ago
Verified
... Really cool product, almost self-explaining ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed” environment better than most of hotelkit ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The only thing, that comes to my mind, is the inclusion or the possibility of exporting the personal Outlook calendar to hotelkit's existing calendar feature - but they already know about this is a "flaw" and are working ...
See full reviewHead of reservation department
3 months ago
Verified
... Geat tool, decreased loss of information ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered and shown directly with photos and/or videos and the specified locations. Inquiries are mostly unnecessary. New employees can read through Hotelkit instructions that were otherwise only in the heads of the employees :-) News is written once and every team member knows about it. No "did I already tell you" anymore. Everyone is on the same level of knowledge. Ideas ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered and shown directly with photos and/or videos and the specified locations. Inquiries are mostly unnecessary. New employees can read through Hotelkit instructions that were otherwise only in the heads of the employees :-) News ...
See full reviewBanquet supervisor
11 months ago
Verified
... So easy to use and more effective than any other app. ...
See full reviewF&B manager
3 months ago
Verified
... So easy to give the same information to all staff, its brilliant for staff to interact as well, the staff can spend 5 min and be up to speed with whats on that day in the hotel:) ...
See full reviewDirector of Operations
9 months ago
Verified
... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...
See full reviewGeneral Manager
9 months ago
Verified
... The supplier clearly understands hotel operations well and the imporance of communication processes that are required for a seamless guest experience. ...
See full reviewAccounting
1 months ago
Verified
... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...
See full reviewCBDO
7 months ago
Verified
... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...
See full reviewGeneral Manager
5 months ago
Verified
... The checklists enable us to carry out the daily work quickly and efficiently. This way, we can spend more time taking care of our guests and their wishes. ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...
See full reviewHRM
6 months ago
Verified
... Efficiency, interactivity, transparency no need for other apps, aimed at hoteliers to communicate easily with one another suitable for those who do not have a hotel domain to download to their ...
See full reviewHRM
6 months ago
Verified
... Efficiency, interactivity, transparency no need for other apps, aimed at hoteliers to communicate easily with one another suitable for those who do not have a hotel domain to download to their ...
See full reviewKitchen Assistant
2 months ago
Verified
... To be honest, I would be able to answer this better with more continuous usage of the portal. It has only been a week, however; I feel that so far, it’s been extremely effective and convenient. ...
See full reviewGeneral Manager
12 months ago
Verified
... Easy to use, great fast learning and learn anytime ...
See full reviewGeneral Manager
12 months ago
Verified
... Easy to use, great fast learning and learn anytime ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have their own email, this is a real ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have their own email ...
See full reviewHR Manager
5 months ago
Verified
... Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property. ...
See full reviewGM
3 months ago
Verified
... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...
See full reviewGM
3 months ago
Verified
... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...
See full reviewGM
3 months ago
Verified
... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...
See full reviewGM
3 months ago
Verified
... So far its very helpful tools for our team members make their daily tasks smoothly. may be more enhancement of the new of the system on the platform ...
See full reviewGF
3 months ago
Verified
... Easy to use, very good support, friendly contacts, online training. We were able to achieve short-term success in REV PAR and ADR. Perfect! ...
See full reviewPersonalbüro-Mitarbeiter
3 months ago
Verified
... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...
See full reviewVereins-Koordinator
2 months ago
Verified
... HotelKIT puts everyone on one platform and everything is coordinated with one calendar. Apart from that, we can score perfectly in the non-verbal transfer of knowledge. ...
See full reviewOwner
2 months ago
Verified
... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...
See full reviewOwner
2 months ago
Verified
... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our collaboration and plays a crucial role in the satisfaction of our guests. For us, Hotelkit is not just a tool - it is our daily ...
See full reviewOwner
2 months ago
Verified
... The ongoing improvements are always good! I find it difficult to come up with suggestions for improvements to Hotelkit, because from our point of view the software is almost perfect. All the updates that have been introduced over time are spot on and show how well the team behind Hotelkit understands the pulse of the times and the needs of users. Hotelkit has become an indispensable companion in our everyday work - every detail seems well thought out, every feature is an asset. There is nothing else we would want, because the system offers exactly what we need to do our work efficiently and with joy. So our only request would be to give a big compliment and send a heartfelt thank you to the entire Hotelkit team - for the constant ...
See full reviewOwner
2 months ago
Verified
... The ongoing improvements are always good! I find it difficult to come up with suggestions for improvements to Hotelkit, because from our point of view the software is almost perfect. All the updates that have been introduced over time are spot on and show how well the team behind Hotelkit understands the pulse of the times and the needs of users. Hotelkit has become an indispensable companion in our everyday work - every detail seems well thought out, every feature is an asset. There is nothing else we would want, because the system offers exactly what we need to do our work efficient ...
See full reviewOwner
2 months ago
Verified
... The ongoing improvements are always good! I find it difficult to come up with suggestions for improvements to Hotelkit, because from our point of view the software is almost perfect. All the updates that have been introduced over time are spot on and show how well the team behind Hotelkit understands the pulse of the times and the needs ...
See full reviewHouse technician
2 months ago
Verified
... That man can do video conferences That man can do video conferences! That man can do video conferences! Everything is great and practical! ...
See full reviewFront Office Agent
1 months ago
Verified
... The system itself is stable and only needs some fine-tuning here and there. But all in all just Great and helpfull! ...
See full reviewFront Office Agent
1 months ago
Verified
... So far so good, I am here only 4 months, please allow me to have more time to work with this Tech. ...
See full reviewFront Office Agent
1 months ago
Verified
... So far so good, I am here only 4 months, please allow me to have more time to work with this Tech. ...
See full reviewFront Office Agent
1 months ago
Verified
... There are private and public message which I can use even E-mail is not available in this platform. It is faster. ...
See full reviewFunctionality
Developing
Hoteliers often praise the functionality of hotelkit’s Employee Engagement Software, highlighting its effectiveness in streamlining core operations such as repair management, task tracking, and internal communication. Users appreciate the software’s reliability with minimal bugs or downtime, contributing to increased efficiency and organization. The tool supports scalability, accommodating multiple users and properties, and includes comprehensive features that meet the diverse needs of hotel operations. Customization of workflows and dashboards allows hotels to adapt the software to their specific needs, enhancing operational efficiency. Furthermore, the insights and reporting capabilities are valued for being actionable and easy to interpret, supporting informed decision-making across various departments. Overall, the software's functionality is seen as pivotal to improving productivity and communication in hotel settings.
Assistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations and keeping all infos current ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations and keeping all infos current ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations and keeping all infos current ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations and keeping all infos current ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed) (Results of an employee ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed) (Results of an employee survey) - Verbesserung der Nachrichtenfunktion (Alles-gelesen-Button; von der Abteilung erledigte Aufgaben ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed) (Results of an employee survey) - Verbesserung der Nachrichtenfunktion (Alles-gelesen-Button; von ...
See full reviewManager
4 months ago
Verified
... the communication within our hotels has become much easier and much better with hotelkit. As a GM I love the repair-tool, with all its statistics. ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... Location Independent communication ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... Location Independent communication ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...
See full review
2 months ago
Verified
... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- ...
See full review
2 months ago
Verified
... Die Software entwickelt sich stets weiter und bringt immer wieder neue Verbesserungen ...
See full reviewOwner
3 months ago
Verified
... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...
See full reviewManaging Directors
5 months ago
Verified
... Much easier and clearer communication with hotelkit ...
See full reviewManaging Directors
5 months ago
Verified
... Communication is much easier and clearer. The "paper-war" is past. Information is distributed very quickly ...
See full reviewManaging Directors
5 months ago
Verified
... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...
See full reviewManaging Directors
5 months ago
Verified
... Communication is much easier and clearer. The "paper-war" is past. Information is distributed very quickly ...
See full reviewManaging Directors
5 months ago
Verified
... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...
See full reviewManaging Directors
5 months ago
Verified
... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...
See full reviewOwner
5 months ago
Verified
... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...
See full reviewOwner
5 months ago
Verified
... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...
See full reviewOwner
5 months ago
Verified
... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...
See full reviewOwner
5 months ago
Verified
... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...
See full reviewGM
7 months ago
Verified
... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...
See full reviewGM
7 months ago
Verified
... Somewhat difficult to reopen and to reallocate tasks and priorities once task is published. ...
See full reviewGM
7 months ago
Verified
... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...
See full reviewHotel Coordinator
4 months ago
Verified
... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...
See full reviewHotel Coordinator
4 months ago
Verified
... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...
See full reviewHotel Coordinator
4 months ago
Verified
... Maybe the possibility of searching elderly repairing parts. Searching combinations like room number and cracked windows or something like this. ...
See full reviewHotel Coordinator
4 months ago
Verified
... Maybe the possibility of searching elderly repairing parts. Searching combinations like room number and cracked windows or something like this. ...
See full reviewHotel Coordinator
4 months ago
Verified
... Maybe the possibility of searching elderly repairing parts. Searching combinations like room number and cracked windows or something like this. ...
See full reviewManaging Director
4 months ago
Verified
... A service planning tool could be added. We are waiting for the PMS two-way interface. ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...
See full reviewGeneral Manager
7 months ago
Verified
... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...
See full reviewGeneral Manager
7 months ago
Verified
... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...
See full reviewGeneral Manager
7 months ago
Verified
... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...
See full reviewGeneral Manager
7 months ago
Verified
... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an isolated solution like the current ...
See full reviewShift supervisor Front Office
3 months ago
Verified
... - Great connection between all the hotel members - The whole information is in the system, you can find everything as soon as you need it ...
See full reviewExecutive Assistant
2 months ago
Verified
... Hotelkit makes our daily communication easy ...
See full reviewExecutive Assistant
2 months ago
Verified
... Hotelkit makes our daily communication easy ...
See full reviewExecutive Assistant
2 months ago
Verified
... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...
See full reviewExecutive Assistant
2 months ago
Verified
... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...
See full reviewCluster Manager
3 months ago
Verified
... At the moment I dont know. The programm improves hisself more and more and we love it. So no other comment ...
See full reviewHotelfachfrau
3 months ago
Verified
... You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability. ...
See full reviewHotelfachfrau
3 months ago
Verified
... Time-saving, sustainable system for internal employee communication. ...
See full reviewHotelfachfrau
3 months ago
Verified
... Time-saving, sustainable system for internal employee communication. ...
See full reviewGeneral Manager
9 months ago
Verified
... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...
See full reviewGeneral Manager
9 months ago
Verified
... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...
See full reviewGeneral Manager
9 months ago
Verified
... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...
See full reviewGeneral Manager
9 months ago
Verified
... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...
See full reviewGeneral Manager
9 months ago
Verified
... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project development are so well received. The system is constantly being further ...
See full reviewSenior Reservation Coordinator
7 months ago
Verified
... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...
See full reviewSenior Reservation Coordinator
7 months ago
Verified
... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...
See full reviewReception
7 months ago
Verified
... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...
See full reviewowner
7 months ago
Verified
... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...
See full reviewowner
7 months ago
Verified
... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...
See full reviewowner
7 months ago
Verified
... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...
See full reviewowner
7 months ago
Verified
... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...
See full reviewDirector de Marketing
7 months ago
Verified
... Hotelkit has become an indispensable tool in our organization with more than 200 employees. Easy to implement, simple, effective and very operational. You are informed in real time of what is happening in your company, being able to act immediately, following incidents with clients, repairs, control ...
See full reviewDirector de Marketing
7 months ago
Verified
... Hotelkit has become an indispensable tool in our organization with more than 200 employees. Easy to implement, simple, effective and very operational. You are informed in real time of what is ...
See full reviewDirector de Marketing
7 months ago
Verified
... Hotelkit has become an indispensable tool in our organization with more than 200 employees. Easy to implement, simple, effective and very operational. You are informed in real time of what is happening in your company, being able to act immediately, following ...
See full reviewDirectora General
7 months ago
Verified
... It is one of the most important programs in the management of our business ...
See full reviewDirectora General
7 months ago
Verified
... It is one of the most important programs in the management of our business ...
See full reviewGeneral Manager
3 months ago
Verified
... Hotelkit prooved to be the tool we were needing, to improve our productivity and to be able to share information in an easy and professional way. It has been a pleasure working with Hotelkit and ...
See full reviewOperations Manager
4 months ago
Verified
... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...
See full reviewOperations Manager
4 months ago
Verified
... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...
See full reviewOperations Manager
4 months ago
Verified
... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...
See full reviewOperations Manager
4 months ago
Verified
... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...
See full reviewOperations Manager
4 months ago
Verified
... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...
See full reviewOperations Manager
4 months ago
Verified
... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...
See full reviewOperations Manager
4 months ago
Verified
... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...
See full reviewHR-Assistentin
3 months ago
Verified
... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...
See full reviewHR-Assistentin
3 months ago
Verified
... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...
See full reviewHR-Assistentin
3 months ago
Verified
... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...
See full reviewHead of Revenue
2 months ago
Verified
... Hotelkit enables smooth communication & collaboration ...
See full reviewHead of Revenue
2 months ago
Verified
... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track ...
See full reviewHead of Revenue
2 months ago
Verified
... Hotelkit enables smooth communication & collaboration ...
See full reviewHotel Manager
5 months ago
Verified
... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...
See full reviewHotel Manager
5 months ago
Verified
... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...
See full reviewGM
3 months ago
Verified
... •staff collaboration • internal ticketing system for Maintenance •task management A very good overal solution for hotels with various areas of work. ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying ...
See full reviewProject Manager Business Development
5 months ago
Verified
... By far the best hotel communication tool available. ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public ...
See full reviewAssistentin der Geschäftsführung
4 months ago
Verified
... fast internal communication with all employees. It simplifies everyday work enormously. You always have a clear overview of the day-to-day business and all important information is always "at ...
See full reviewCEO
5 months ago
Verified
... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...
See full reviewHead of reservation department
3 months ago
Verified
... Geat tool, decreased loss of information ...
See full reviewHead of reservation department
3 months ago
Verified
... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from more than one department and to save that info #communication #reporting Our maintencance ...
See full reviewHead of reservation department
3 months ago
Verified
... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from ...
See full reviewHead of reservation department
3 months ago
Verified
... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from more than one department and to save that info #communication #reporting Our maintencance service improved ...
See full reviewHuman Resources Manager
6 months ago
Verified
... News, Handover, Tasks: very convenient! ...
See full reviewHuman Resources Manager
6 months ago
Verified
... News, Handover, Tasks: very convenient! ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Answer option management in Tasks could be a bit more intuitive. It takes some time to figure out how to proceed for the desired result. ...
See full reviewHuman Resources Manager
6 months ago
Verified
... News, Handover, Tasks: very convenient! ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...
See full reviewCEO
7 months ago
Verified
... Constant further development in the interests of the customer ...
See full reviewDirector
2 months ago
Verified
... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...
See full reviewDirector
2 months ago
Verified
... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...
See full reviewDirector
2 months ago
Verified
... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...
See full reviewDirector
2 months ago
Verified
... I think could be improved the link between repetitive mothly or weekly task and more option to do check list on handover. ...
See full reviewPersonalreferentin
7 months ago
Verified
... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...
See full reviewPersonalreferentin
7 months ago
Verified
... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...
See full reviewIrish Mania Manager
4 months ago
Verified
... The things I like the most about hotelkit are the following points:- time saving- intuitive and user-friendly - simplifies the daily work - high efficiency - ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair ...
See full reviewHotel manager
5 months ago
Verified
... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered ...
See full reviewHotel manager
5 months ago
Verified
... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered and shown directly with photos and/or videos and the specified ...
See full reviewBanquet supervisor
11 months ago
Verified
... So easy to use and more effective than any other app. ...
See full reviewF&B manager
3 months ago
Verified
... So easy to give the same information to all staff, its brilliant for staff to interact as well, the staff can spend 5 min and be up to speed with whats on that day in the hotel:) ...
See full reviewF&B manager
3 months ago
Verified
... I think it would be awesome if there was a messenger service in addition to handover. It would also be great if one could call one each other via hotelkit. ...
See full reviewDirector of Operations
9 months ago
Verified
... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...
See full reviewDirector of Operations
9 months ago
Verified
... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...
See full reviewDirector of Operations
9 months ago
Verified
... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...
See full reviewGeneral Manager
9 months ago
Verified
... A much needed communication tool that improves collaboration and streamlines back end processes effectively. ...
See full reviewGeneral Manager
9 months ago
Verified
... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...
See full reviewGeneral Manager
9 months ago
Verified
... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...
See full reviewGeneral Manager
9 months ago
Verified
... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...
See full reviewGeneral Manager
9 months ago
Verified
... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...
See full reviewAccounting
1 months ago
Verified
... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...
See full reviewAccounting
1 months ago
Verified
... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...
See full reviewAccounting
1 months ago
Verified
... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...
See full reviewHead of Sales & Marketing
3 months ago
Verified
... Personal contact. fast replies and the feeling that someone cares about out topics and problems. From day one you get exactly the help you need in building the perfect tool ...
See full reviewHead of Sales & Marketing
3 months ago
Verified
... Nothing so far. Teamkit is a fast and easy soluiton to organize and structurize company cooperations and building a useful tool to work together effectivly ...
See full reviewHead of Sales & Marketing
3 months ago
Verified
... Personal contact. fast replies and the feeling that someone cares about out topics and problems. From day one you get exactly the help you need in building the perfect tool ...
See full reviewCBDO
7 months ago
Verified
... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...
See full reviewCBDO
7 months ago
Verified
... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...
See full reviewCBDO
7 months ago
Verified
... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...
See full reviewCBDO
7 months ago
Verified
... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...
See full reviewCBDO
7 months ago
Verified
... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...
See full reviewGeneral Manager
5 months ago
Verified
... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...
See full reviewGeneral Manager
5 months ago
Verified
... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...
See full reviewExecutive Housekeeper
5 months ago
Verified
... We are currently struggling to ensure that our devices have a very quiet sound for notifications. We hear almost nothing, which is why we always tell employees that they always have to watch the iPod. ...
See full reviewExecutive Housekeeper
5 months ago
Verified
... We are currently struggling to ensure that our devices have a very quiet sound for notifications. We hear almost nothing, which is why we always tell employees that they always have to watch the iPod. ...
See full reviewExecutive Housekeeper
5 months ago
Verified
... We are currently struggling to ensure that our devices have a very quiet sound for notifications. We hear almost nothing, which is why we always tell employees that they always have to watch the iPod. ...
See full reviewExecutive Housekeeper
5 months ago
Verified
... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...
See full reviewExecutive Housekeeper
5 months ago
Verified
... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...
See full reviewHRM
6 months ago
Verified
... Efficiency, interactivity, transparency no need for other apps, aimed at hoteliers to communicate easily with one another suitable for those who do not have a hotel domain to download to their ...
See full reviewHRM
6 months ago
Verified
... Efficiency, interactivity, transparency no need for other apps, aimed at hoteliers to communicate easily with one another suitable for those who do not have a hotel domain to download to their ...
See full reviewKitchen Assistant
2 months ago
Verified
... • The software is extremely convenient to operate. • It’s a quick way to communicate throughout the structure of a company. • It might be quick but it hasn’t compromised on being elaborate, ...
See full reviewKitchen Assistant
2 months ago
Verified
... • The software is extremely convenient to operate. • It’s a quick way to communicate throughout the structure of a company. • It might be quick but it hasn’t compromised on being elaborate, ...
See full reviewGeschäftsführer
12 months ago
Verified
... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...
See full reviewGeschäftsführer
12 months ago
Verified
... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...
See full reviewGeschäftsführer
12 months ago
Verified
... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...
See full reviewGeschäftsführer
12 months ago
Verified
... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...
See full reviewGeschäftsführer
12 months ago
Verified
... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...
See full reviewGeschäftsführer
12 months ago
Verified
... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...
See full reviewGeschäftsführer
12 months ago
Verified
... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...
See full reviewGeschäftsführer
12 months ago
Verified
... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...
See full reviewGeschäftsführer
12 months ago
Verified
... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...
See full reviewGeneral Manager
12 months ago
Verified
... the tools are easy fr anyone to use, fast and straight to the point of what you need to know ...
See full reviewHR Generalist
11 months ago
Verified
... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...
See full reviewHR Generalist
11 months ago
Verified
... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...
See full reviewHR Generalist
11 months ago
Verified
... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...
See full reviewHR Generalist
11 months ago
Verified
... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...
See full reviewHR Generalist
11 months ago
Verified
... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...
See full reviewHR Generalist
11 months ago
Verified
... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Nothing on top of my head, honestly. Guess connectivity couuld be a little faster from time to time. Marking checklist items as done is challenging sometimes. If you are too fast, the items get ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Nothing on top of my head, honestly. Guess connectivity couuld be a little faster from time to time. Marking checklist items as done is challenging sometimes. If you are too fast, the items get ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Nothing on top of my head, honestly. Guess connectivity couuld be a little faster from time to time. Marking checklist items as done is challenging sometimes. If you are too fast, the items get ...
See full reviewFitnesstrainer & Saunameister
8 months ago
Verified
... To be honest, I can’t think of anything at the moment - hotelkit meets all my needs and I am more than satisfied with the range of functions of the program. ...
See full reviewFitnesstrainer & Saunameister
8 months ago
Verified
... I always have all the information with me on my mobile because I am often out and about in the house and that is extremely practical. ...
See full reviewHR Manager
5 months ago
Verified
... Hotelkit smoothened the communication within departments and helps us save time in maintenance. we were able to switch off whatsapp chat and dropbox use once everyone has adapted to use hotelkit. Good experience with onboarding and training, short answer time for support. software is very specifically ...
See full reviewHR Manager
5 months ago
Verified
... Hotelkit smoothened the communication within departments and helps us save time in maintenance. we were able to switch off whatsapp chat and dropbox use once everyone has adapted to use hotelkit. Good experience with onboarding and training, short answer time for support. software is very specifically designed for hotels and their need ...
See full reviewHR Manager
5 months ago
Verified
... App has sometimes issues, filters need to be set or deleted wisely, and not all features are available on the app. desktop version is a lot easier to use, but 80% of employees work with the app only. ...
See full reviewGuest Relations Manager
4 months ago
Verified
... Everything. Handover, ideas, maintenance tickets, calendar, check lists/tasks. Fantastic tool. and great customer service. The notifications always keep us up to speed. ...
See full reviewGuest Relations Manager
4 months ago
Verified
... Tasks with a weekly deadline with the option of the task to show under "today".Task only shows at deadline date, and I would like it to show everyday under "Today" (because it is a task that is ...
See full reviewGuest Relations Manager
4 months ago
Verified
... Everything. Handover, ideas, maintenance tickets, calendar, check lists/tasks. Fantastic tool. and great customer service. The notifications always keep us up to speed. ...
See full reviewGM
3 months ago
Verified
... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...
See full reviewGM
3 months ago
Verified
... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...
See full reviewGM
3 months ago
Verified
... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...
See full reviewGM
3 months ago
Verified
... So far its very helpful tools for our team members make their daily tasks smoothly. may be more enhancement of the new of the system on the platform ...
See full reviewGM
3 months ago
Verified
... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...
See full reviewGF
3 months ago
Verified
... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...
See full reviewGF
3 months ago
Verified
... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...
See full reviewGF
3 months ago
Verified
... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...
See full reviewGF
3 months ago
Verified
... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...
See full reviewGF
3 months ago
Verified
... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...
See full reviewGF
3 months ago
Verified
... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...
See full reviewPersonalbüro-Mitarbeiter
3 months ago
Verified
... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...
See full reviewPersonalbüro-Mitarbeiter
3 months ago
Verified
... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...
See full reviewPersonalbüro-Mitarbeiter
3 months ago
Verified
... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also really like the fact that there is now an interface to Gastromatic. This makes adding new users ...
See full reviewHR
3 months ago
Verified
... When you start, you can send an invitation email - it would be good if there was a registration link for the employees in there. So that they don't have to go to the homepage again. ...
See full reviewHR
3 months ago
Verified
... When you start, you can send an invitation email - it would be good if there was a registration link for the employees in there. So that they don't have to go to the homepage again. ...
See full reviewHR
3 months ago
Verified
... That employees can also log in using their mobile phones - not everyone has a PC in front of them - but I can still reach everyone easy to use. ...
See full reviewHR
3 months ago
Verified
... When you start, you can send an invitation email - it would be good if there was a registration link for the employees in there. So that they don't have to go to the homepage again. ...
See full reviewHR
3 months ago
Verified
... When you start, you can send an invitation email - it would be good if there was a registration link for the employees in there. So that they don't have to go to the homepage again. ...
See full reviewOwner
2 months ago
Verified
... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...
See full reviewOwner
2 months ago
Verified
... The ongoing improvements are always good! I find it difficult to come up with suggestions for improvements to Hotelkit, because from our point of view the software is almost perfect. All the updates that have been introduced over time are spot on and show how well the team behind Hotelkit understands the pulse of the times and the needs of users. Hotelkit has become an indispensable companion in our everyday work - every detail seems well thought out, every feature is an asset. There is nothing else we would want, because the system offers exactly what we need to do our work efficiently and with joy. So our only request would be to give a big compliment and send a heartfelt thank you to the entire Hotelkit team - for the constant development, the great ...
See full reviewOwner
2 months ago
Verified
... The ongoing improvements are always good! I find it difficult to come up with suggestions for improvements to Hotelkit, because from our point of view the software is almost perfect. All the updates ...
See full reviewOwner
2 months ago
Verified
... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our collaboration and plays a crucial role in the satisfaction of our guests. For us, Hotelkit is not just a tool - it is our daily companion, our reliable helper that ensures that everything runs smoothly ...
See full reviewOwner
2 months ago
Verified
... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...
See full reviewHouse technician
2 months ago
Verified
... The Hotelkit system is very well done! Hotelkit system is very well done! Hotelkit system is very well done! ...
See full reviewFront Office Agent
1 months ago
Verified
... The system itself is stable and only needs some fine-tuning here and there. But all in all just Great and helpfull! ...
See full reviewFront Office Agent
1 months ago
Verified
... The system itself is stable and only needs some fine-tuning here and there. But all in all just Great and helpfull! ...
See full reviewFront Office Agent
1 months ago
Verified
... The system itself is stable and only needs some fine-tuning here and there. But all in all just Great and helpfull! ...
See full reviewFront Office Agent
1 months ago
Verified
... There are private and public message which I can use even E-mail is not available in this platform. It is faster. ...
See full reviewFront Office Agent
1 months ago
Verified
... There are private and public message which I can use even E-mail is not available in this platform. It is faster. ...
See full reviewFront Office Agent
1 months ago
Verified
... There are private and public message which I can use even E-mail is not available in this platform. It is faster. ...
See full reviewUser Interface
Functional
Hoteliers often find the user interface of hotelkit's Employee Engagement Software to be generally effective, with particular praise for its modern and visually appealing design. Some users appreciate the system's intuitiveness and describe it as self-explanatory, highlighting that first-time users can navigate it without significant training. The responsiveness of the interface on mobile devices, however, draws mixed reactions, as some users encounter issues with certain features not rendering well on smaller screens. Users desire additional customization options, such as a mobile preview for desktop article creation and the inclusion of a dark mode. While many feel the interface presents data and information clearly, there are suggestions for improving search functionality and expanding language support to enhance overall accessibility. These insights underscore a balanced perspective where visuals and base usability are strong, yet there's room for enhanced customization and accessibility features.
Assistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations and keeping all infos current ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... Perfect way to reach each team member with the required informations and keeping all infos current ...
See full reviewAssistent der Geschäftsführung
5 months ago
Verified
... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed) (Results of an employee survey) - Verbesserung der Nachrichtenfunktion ...
See full reviewManager
4 months ago
Verified
... It is still hard to find older postings, so please improve the searching tool ...
See full reviewManager
4 months ago
Verified
... the communication within our hotels has become much easier and much better with hotelkit. As a GM I love the repair-tool, with all its statistics. ...
See full reviewMarketing & Sales Manager
5 months ago
Verified
... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...
See full review
2 months ago
Verified
... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- ...
See full review
2 months ago
Verified
... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- ...
See full reviewOwner
5 months ago
Verified
... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...
See full reviewGM
7 months ago
Verified
... Somewhat difficult to reopen and to reallocate tasks and priorities once task is published. ...
See full reviewHotel Coordinator
4 months ago
Verified
... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...
See full reviewDirector of Revenue & Reservations
3 months ago
Verified
... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...
See full reviewGeneral Manager
7 months ago
Verified
... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...
See full reviewAssistant Manager
5 months ago
Verified
... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...
See full reviewAssistant Manager
5 months ago
Verified
... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...
See full reviewAssistant Manager
5 months ago
Verified
... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...
See full reviewAssistant Manager
5 months ago
Verified
... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...
See full reviewAssistant Manager
5 months ago
Verified
... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...
See full reviewExecutive Assistant
2 months ago
Verified
... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...
See full reviewExecutive Assistant
2 months ago
Verified
... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...
See full reviewReception
7 months ago
Verified
... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...
See full reviewReception
7 months ago
Verified
... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...
See full reviewReception
7 months ago
Verified
... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...
See full reviewowner
7 months ago
Verified
... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...
See full reviewowner
7 months ago
Verified
... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...
See full reviewowner
7 months ago
Verified
... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...
See full reviewDirectora General
7 months ago
Verified
... What I like the most is how useful and intuitive it is. It makes it much easier for you to manage everything related to the business both at the personal level, as well as calendars, transmission of ...
See full reviewOperations Manager
4 months ago
Verified
... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...
See full reviewOperations Manager
4 months ago
Verified
... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...
See full reviewHR-Assistentin
3 months ago
Verified
... I think it would be great if there was also the option to work with different colors and, if necessary, with graphics and images. ...
See full reviewHead of Revenue
2 months ago
Verified
... Hotelkit enables smooth communication & collaboration ...
See full reviewHead of Revenue
2 months ago
Verified
... It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and ...
See full reviewAccounting
1 months ago
Verified
... Really cool product, almost self-explaining ...
See full reviewAccounting
1 months ago
Verified
... What could ease my work would be if search keys in tasks are more convenient. Sometimes it takes me a lot of time finding what I'm searching for. ...
See full reviewAccounting
1 months ago
Verified
... What could ease my work would be if search keys in tasks are more convenient. Sometimes it takes me a lot of time finding what I'm searching for. ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group ...
See full reviewProject Manager Business Development
5 months ago
Verified
... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section ...
See full reviewAssistentin der Geschäftsführung
4 months ago
Verified
... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...
See full reviewAssistentin der Geschäftsführung
4 months ago
Verified
... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...
See full reviewAssistentin der Geschäftsführung
4 months ago
Verified
... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...
See full reviewCEO
5 months ago
Verified
... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...
See full reviewHead of reservation department
3 months ago
Verified
... calendar improvement at overview could be better, too confusing if there are more groups / entries than just one or two #calendar ...
See full reviewHead of reservation department
3 months ago
Verified
... calendar improvement at overview could be better, too confusing if there are more groups / entries than just one or two #calendar ...
See full reviewHead of reservation department
3 months ago
Verified
... Geat tool, decreased loss of information ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Answer option management in Tasks could be a bit more intuitive. It takes some time to figure out how to proceed for the desired result. ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...
See full reviewHuman Resources Manager
6 months ago
Verified
... Answer option management in Tasks could be a bit more intuitive. It takes some time to figure out how to proceed for the desired result. ...
See full reviewCEO
7 months ago
Verified
... We use HotelKit in-house and as a collaboration solution. With Hotelkit, all users are always up to date on all processes. It helps enormously with smooth communication and, above all, has a high level ...
See full reviewDirector
2 months ago
Verified
... I think could be improved the link between repetitive mothly or weekly task and more option to do check list on handover. ...
See full reviewDirector
2 months ago
Verified
... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...
See full reviewDirector
2 months ago
Verified
... I think could be improved the link between repetitive mothly or weekly task and more option to do check list on handover. ...
See full reviewPersonalreferentin
7 months ago
Verified
... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...
See full reviewHotel manager
5 months ago
Verified
... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...
See full reviewHotel manager
5 months ago
Verified
... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...
See full reviewHotel manager
5 months ago
Verified
... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...
See full reviewHotel manager
5 months ago
Verified
... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...
See full reviewHotel manager
5 months ago
Verified
... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...
See full reviewHotel manager
5 months ago
Verified
... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...
See full reviewBanquet supervisor
11 months ago
Verified
... If there will be existing checklist tablets we can use in an instant for different departments. We can use less time organizing tablets. ...
See full reviewBanquet supervisor
11 months ago
Verified
... If there will be existing checklist tablets we can use in an instant for different departments. We can use less time organizing tablets. ...
See full reviewBanquet supervisor
11 months ago
Verified
... So easy to use and more effective than any other app. ...
See full reviewDirector of Operations
9 months ago
Verified
... The only thing that could be improved would be a better overview of all messages, tasks and news. With some people who are heavily involved in the system, the messages often pile up and you lose ...
See full reviewDirector of Operations
9 months ago
Verified
... The only thing that could be improved would be a better overview of all messages, tasks and news. With some people who are heavily involved in the system, the messages often pile up and you lose ...
See full reviewGeneral Manager
5 months ago
Verified
... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...
See full reviewGeneral Manager
5 months ago
Verified
... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...
See full reviewExecutive Housekeeper
6 months ago
Verified
... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...
See full reviewExecutive Housekeeper
5 months ago
Verified
... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...
See full reviewExecutive Housekeeper
5 months ago
Verified
... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...
See full reviewHRM
6 months ago
Verified
... Easy communication tool for all hotel team members, playful and fun ...
See full reviewGeschäftsführer
12 months ago
Verified
... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...
See full reviewGeschäftsführer
12 months ago
Verified
... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...
See full reviewHR Generalist
11 months ago
Verified
... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...
See full reviewHR Generalist
11 months ago
Verified
... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...
See full reviewHR Generalist
11 months ago
Verified
... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...
See full reviewHousekeeping Manager
3 months ago
Verified
... Nothing on top of my head, honestly. Guess connectivity couuld be a little faster from time to time. Marking checklist items as done is challenging sometimes. If you are too fast, the items get ...
See full reviewFitnesstrainer & Saunameister
8 months ago
Verified
... I always have all the information with me on my mobile because I am often out and about in the house and that is extremely practical. ...
See full reviewHR Manager
5 months ago
Verified
... App has sometimes issues, filters need to be set or deleted wisely, and not all features are available on the app. desktop version is a lot easier to use, but 80% of employees work with the app only. ...
See full reviewHR Manager
5 months ago
Verified
... App has sometimes issues, filters need to be set or deleted wisely, and not all features are available on the app. desktop version is a lot easier to use, but 80% of employees work with the app only. ...
See full reviewHR Manager
5 months ago
Verified
... Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property. ...
See full reviewGuest Relations Manager
4 months ago
Verified
... Tasks with a weekly deadline with the option of the task to show under "today".Task only shows at deadline date, and I would like it to show everyday under "Today" (because it is a task that is ...
See full reviewGuest Relations Manager
4 months ago
Verified
... Everything. Handover, ideas, maintenance tickets, calendar, check lists/tasks. Fantastic tool. and great customer service. The notifications always keep us up to speed. ...
See full reviewGM
3 months ago
Verified
... So far its very helpful tools for our team members make their daily tasks smoothly. may be more enhancement of the new of the system on the platform ...
See full reviewPersonalbüro-Mitarbeiter
3 months ago
Verified
... Unfortunately, the software has minor bugs that can sometimes be annoying. For example, the dark mode on the iPhone is not perfectly implemented and you cannot see all the fields. ...
See full reviewHouse technician
2 months ago
Verified
... That man can do video conferences That man can do video conferences! That man can do video conferences! Everything is great and practical! ...
See full reviewGeneral manager
1 months ago
Verified
... The system is quite straightforward and perfect interface connection with our CLOCK+ PMS. Very very helpful and good algorithms. I look forward to other enhancements of the system. ...
See full reviewWhat Types of Hotels hotelkit is Popular For
Size
363 | Large (75-199 room)
202 | Medium (25-74 room)
20 | Small (10-24 room)
163 | X-Large (200+ room)
16 | X-Small (1-9 room)
Country
295 | Germany
152 | Austria
65 | Switzerland
29 | Spain
24 | Italy
19 | United Kingdom
16 | India
13 | Norway
12 | France
10 | Saudi Arabia
8 | United Arab Emirates
8 | Belgium
5 | Nigeria
5 | Oman
5 | United States of America
4 | Netherlands
4 | Zambia
4 | Portugal
3 | Slovakia
3 | Sweden
3 | Romania
3 | Malta
3 | Russian Federation
3 | Madagascar
3 | Australia
2 | Thailand
2 | South Africa
2 | Rwanda
2 | Hungary
2 | Poland
2 | Indonesia
2 | Philippines
2 | Tunisia
2 | Morocco
1 | Maldives
1 | Bahrain
1 | Lebanon
1 | Sri Lanka
1 | Turkey
1 | Chad
1 | Qatar
1 | Gabon
1 | Bangladesh
1 | Armenia
1 | Senegal
1 | Andorra
1 | Kuwait
1 | Cyprus
1 | Mexico
Type
193 | Bed & Breakfast & Inns
260 | Boutiques
206 | Branded Hotels
7 | Casinos
296 | City Center Hotels
190 | Airport/Conference Hotels
73 | Extended Stay & Serviced Apartments
40 | Hostels
109 | Limited Service & Budget Hotels
240 | Luxury Hotels
4 | Motels
170 | Resorts
24 | RV Parks & Campgrounds
10 | Vacation Rentals & Villas
Region
6 | North America
646 | Europe
28 | Asia Pacific
3 | Oceania
26 | Middle East
23 | Africa
Category
583 | Staff Collaboration Tools
397 | Hotel Maintenance Software
256 | Housekeeping Software
316 | Employee Engagement Software
Didn’t find what you were looking for?
Capabilities
Share Special Moments with Your Team
Boost Team Spirit
Connected on one platform
GDPR proof Exchange
Features
Messaging & Communication
Content Management
Feedback & Surveys
Benefits & Recognition
Workflow Automation
Analytics & Reporting
Recommended by
Achievements
This vendor's trending score is rising, hotelkit (Staff Engagement) is the #1 most trending product in the Employee Engagement Software category (out of 12) and the #15 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Hotelkit Case Studies
The Trainee Hotel: A Unique Training Experience at Living Hotels
Dusseldorf (Germany)
Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum
Seefeld in Tirol (Austria)
Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms
Alzey (Germany)
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
Ixelles (Belgium)
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
Vienna (Austria)
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
Lucerne (Switzerland)
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
Ixelles (Belgium)
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
Swinoujscie (Poland)
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
Kreisfreie Stadt Berlin (Germany)
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
Parsdorf (Germany)
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
Dubai (United Arab Emirates)
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
Bergen (Norway)
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
Vienna (Austria)
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
Vienna (Austria)
References
"Thanks to hotelkit, the flow of information in our hotel has improved incredibly. Especially the smooth implementation of hotelkit was impressive, none of my colleagues was afraid of using it!"
"We have now been working with hotelkit for approximately one year and we could no longer do without the communication tool. During our planning phase for the reopening of our hotels, we can already collect all ideas, concepts, manuals as well as philosophies in one system, which will be accessible to all employees later on. hotelkit facilitates the communication enormously and can only be recommended to each host."
"In 2014, we introduced hotelkit in the hotel. We noticed a huge increase of interest and involvement in our teams, especially during the time when the hotel was renovated. By using hotelkit we were still able to interact and communicate with our teams. What worked best was showing all the photos of the new hotel! Everybody loved to see the progress and we were working towards an opening all together, even though we were on different locations."
"The fact that it is so easy to record repair jobs in hotelkit enables us to complete them as quickly as possible – this alleviates the pressure on the whole team considerably."
"hotelkit has made our work at the reception easier. We can communicate faster and easier between all departments."
"hotelkit has transformed our traditional work approach by digitalizing our work processes and, at the same time, increased our productivity levels. Our day-to-day work is now measurable and displayed in exact numbers, allowing for better planning and control."
"In order to have an optimal and regular level of customer satisfaction, it is my duty, first by showing the example, then by developing procedures, training etc., to create an environment where all employees do their best in front of the customer. Unfortunately, this is not always the case because there is a lack of information sharing between team members and management. The hotelkit solution, completely accepted by the staff, has really revolutionized our communication for better customer service. As a hotelier for over 25 years and a hotelkit user for 2 years, I highly recommend this application."
"I was able to restructure processes within the housekeeping team using hotelkit, making life easier for our employees. We can now almost completely do without phone calls, so we don’t have to disturb colleagues during their working routine."
"Thanks to hotelkit, I can supervise all incidents, guest requests, make sure that guests can feel at home and have the best experience with us."
"hotelkit is a valuable tool for us, especially in terms of improving communication, operations, and processes. Also we are reducing the number of errors by integrated checklists, procedures and repair management – what a great tool!"
"The main target for implementing hotelkit was to reduce administrative capacity, and unnecessary work and to create more transparency within repair & maintenance management. Office work alone will not help us repair the damage at the resort, so we aimed to reduce the time spent on unnecessary administrative work. Another reason we implemented hotelkit was to increase the efficiency of the engineering department and we found it to be the perfect solution."
"hotelkit ist aus meiner Sicht ein ideales Werkzeug um mehr Transparenz zu schaffen, die Kreativität der Mitarbeiter zu fördern, und um innerbetriebliche Informationsströme innerhalb der Hotels, aber auch zwischen Hotels und Zenrale zu leiten und zu beschleunigen. hotelkit vereinfacht unsere Arbeit, da alle auf die gleichen Informationen zielgruppenorientiert zugreifen können, Wissen untereinander ausgetauscht wird, und sich über das „Ideenmanagement“ auch das Potential unserer Mitarbeiter für Innovationen bestens einbringen lässt. Ich möchte diese Kommunikationsmöglichkeit keinesfalls mehr missen. DANKE!"
"We were truly impressed by how quickly the platform was implemented in our hotels. The time between the initial onboarding conversation and the actual use of hotelkit went by in the blink of an eye."
"Thanks to the hotelkit Repairs tool, the time needed for the repair order process from the receipt of the repair down to the rectification of the damage has been drastically reduced."
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
"hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ensure quality management."
"hotelkit has taken us out of island thinking. Now we are perfectly connected."
"The communication between the housekeeping department and the front office meanwhile takes no more than 20 minutes per day."
"The great advantage of working with hotelkit is that it reduces the stress that arises during the working day."
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
"Since the launch of hotelkit more than 3 years ago, both the intra-departmental as well as the inter-divisional communication have considerably been improved. Important infos are promptly passed on to the relevant people and, surprisingly, due to the web-based solution and the smartphone-app we often receive answers to handovers even after work or from the holiday. In particular, I can recommend the repair tool, which is enthusiastically used by our technicians. Therefore, repairs are dealt with more efficiently. All in all, I can only recommend hotelkit with all its features."
"We have been using the new tool in test mode for a few days. Even after the first few days, we have seen how efficiently the key task is dealt with. The submitted ideas and requirements can also be integrated very easily. Members of the cleaning staff and the housekeeping service team got to grips with the routine tasks in a very short amount of time."
"In finding hotelkit, we found the solution we were looking for and, added to that, hotelkit also increased the motivation of our employees: Now, there is a lively exchange between the different hotels, ideas are being discussed, and we work on the further development of our company."
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Hotelier Rating
Hoteliers like Hotelkit for its real-time communication, efficient task management, and integration with existing systems such as PMS and guest messaging. Users praise its ability to streamline maintenance and repair workflows, create paperless checklists, and improve inter-departmental communication. Some areas of improvement include better integration with external calendars, enhanced search functionality, and optimization for multi-property usage. Overall, Hotelkit is seen as a vital tool that significantly enhances internal operations and guest satisfaction.
AI-generated from the text of customer reviews
Looking for specific info?
HSK, Maintenance and Employee Engagement
Accounting from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)
Really cool product, almost self-explaining
Accounting from 75-99 room Boutique in Leogang (Austria)
Amazing daily usage
General manager from 25-49 room Bed & Breakfast & Inn in Mumbai (India)
Announcement
Front Office Agent from 100 to 199 room Bed & Breakfast & Inn in Raunheim (Germany)
Great System!
Front Office Agent from 100 to 199 room Bed & Breakfast & Inn in Frankfurt (Germany)
Hotel kit is super!
House technician from 100 to 199 room Bed & Breakfast & Inn in Munich (Germany)
Quick yet Elaborate
Kitchen Assistant from 50-74 room Bed & Breakfast & Inn in Lech (Austria)
A must for every hotel with employees
Owner from 25-49 room Bed & Breakfast & Inn in Uderns (Austria)
Great support & comprehensive system
Marketing & Sales from 100 to 199 room Luxury Hotel in Rimbach (Germany)
the best hotel tool.
Director from 25-49 room Boutique in Madrid (Spain)
Expert Q&A and Partner Recommendations
Submit RecommendationIndustry experts recommend hotelkit for its robust ability to streamline hotel operations by connecting teams via a centralized platform. Unique features include comprehensive communication tools like GDPR-compliant chat and social feed, effective multi-property management, extensive third-party integrations, and digital checklists for daily tasks. Despite its many strengths, some experts point out potential downsides like high complexity, initial setup time, and frequent updates which may require continuous learning.
AI-generated from the text of customer reviews
What does this product or service do well?
Hotelkit is a great tool for structured communication. The various possibilities are creating values not only for hotels but also for partner software! We value the partnership and a fantastic service level of Hotelkit very much!
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Personalized service, multifunctionality and a good API. Partnership relations are handled with care and focus. Overcoming and solving difficulties is managed very well by the Hotelkit team. We are happy with this great partnership.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Internal communications in Hotels are key for a successful management. Staff is informed and managed easily with e.g. the housekeeping functionality of Hotelkit. I highly recommend using a tool to ensure smooth operations.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
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hotelkit has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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