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hotelkit (Staff Engagement)
4.8 (316 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Philip, Willem, Mark + 41 more experts recommend hotelkit
Read Recommendationshotelkit (Staff Engagement)
Ranked 1 (out of 12) in Employee Engagement Software
2025 Winner
Hotel Software
Hoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldConnect, Communicate, and Collaborate: Empower Your Team with Seamless Engagement.
94% recommended by 619 hotels
25 Hours, Radisson Hotels, Intercontinental & 616 others
Bell - AI powered product analyst
I analyzed all of hotelkit’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hotelkit for its real-time communication, efficient task management, and integration with existing systems such as PMS and guest messaging. Users praise its ability to streamline maintenance and repair workflows, create paperless checklists, and improve inter-departmental communication. Some areas of improvement include better integration with external calendars, enhanced search functionality, and optimization for multi-property usage. Overall, Hotelkit is seen as a vital tool that significantly enhances internal operations and guest satisfaction.
25 Hours, Radisson Hotels, Intercontinental & 616 others
Read their reviewsPartners say
Industry experts recommend Hotelkit for its unparalleled ability to streamline hotel operations and enhance team collaboration across diverse properties. Its standout features include robust integration capabilities, multi-property management support, and extensive customization flexibility. Experts also note its adaptability to different hotel sizes and user-friendly design. However, some highlight issues with initial setup complexity and the need for ongoing adjustments to fully utilize its features.
Philip, Willem, Mark and 41 others
Read their recommendationsWhat Types of Hotels hotelkit is Popular For
Size
16 | X-Small (1-9 room)
20 | Small (10-24 room)
202 | Medium (25-74 room)
364 | Large (75-199 room)
163 | X-Large (200+ room)
Country
295 | Germany
152 | Austria
66 | Switzerland
29 | Spain
24 | Italy
19 | United Kingdom
16 | India
13 | Norway
12 | France
10 | Saudi Arabia
8 | United Arab Emirates
8 | Belgium
5 | Nigeria
5 | Oman
5 | United States of America
4 | Netherlands
4 | Zambia
4 | Portugal
3 | Slovakia
3 | Sweden
3 | Romania
3 | Malta
3 | Russian Federation
3 | Madagascar
3 | Australia
2 | Thailand
2 | South Africa
2 | Rwanda
2 | Hungary
2 | Poland
2 | Indonesia
2 | Philippines
2 | Tunisia
2 | Morocco
1 | Maldives
1 | Bahrain
1 | Lebanon
1 | Sri Lanka
1 | Turkey
1 | Chad
1 | Qatar
1 | Gabon
1 | Bangladesh
1 | Armenia
1 | Senegal
1 | Andorra
1 | Kuwait
1 | Cyprus
1 | Mexico
Type
297 | City Center Hotels
260 | Boutiques
240 | Luxury Hotels
206 | Branded Hotels
193 | Bed & Breakfast & Inns
190 | Airport/Conference Hotels
170 | Resorts
109 | Limited Service & Budget Hotels
74 | Extended Stay & Serviced Apartments
41 | Hostels
24 | RV Parks & Campgrounds
10 | Vacation Rentals & Villas
7 | Casinos
4 | Motels
Region
647 | Europe
28 | Asia Pacific
26 | Middle East
23 | Africa
6 | North America
3 | Oceania
Category
583 | Staff Collaboration Tools
398 | Hotel Maintenance Software
316 | Employee Engagement Software
256 | Housekeeping Software
Didn’t find what you were looking for?
What is hotelkit?
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
**hotelkit (Staff Engagement)** is an advanced staff communication and task management platform tailored specifically for hotels. This software excels in enhancing real-time communication, streamlining task management, and integrating seamlessly with existing systems like Property Management Systems (PMS) and guest messaging tools. Its ability to create efficient, paperless checklists and facilitate smooth inter-departmental communication makes daily operations more efficient and less prone to errors.
By using hotelkit, teams can quickly handle maintenance and repair tasks through optimized workflows, ensuring nothing falls through the cracks. The platform allows staff to stay updated with hotel changes and updates via Handovers and News features, fostering a well-informed and cohesive working environment. Moreover, its social stream feature empowers teams to share moments and achievements, boosting morale and encouraging a sense of community.
Hotelkit’s ease of integration into current business operations ensures that transitioning to this system is smooth, providing immediate improvements in internal operations and overall guest satisfaction. It is an invaluable tool for any hotel looking to enhance coordination, efficiency, and staff engagement.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of hotelkit products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
hotelkit Reviews Analyzed: 307
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
hotelkit Expert Recommendations Analyzed: 27
Read expert recommendationsDescription provided by hotelkit
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotelkit's Provided Description:
"hotelkit is one central platform to connect your team. Stay in touch with all team members, motivate you team and bring everyone together on one central platform. With the help of Handovers and News, everyone can be quickly informed about changes and updates within the hotel and internal communication runs smoothly. The social stream within hotelkit allows to share moments with the entire team which increses the teamspirit."
FAQs
Capabilities
Share Special Moments with Your Team
Share Special Moments with Your Team
Be it a sneak peek of the new bar menu, welcoming a new team member or photos of the last office party, you can share these memorable moments with your entire team.
Boost Team Spirit
Boost Team Spirit
Engage with and comment on your colleagues’ moments. Create posts about memorable moments and spread happiness and positive vibes. This brings your team closer together and fosters a stronger sense of community.
Connected on one platform
Connected on one platform
There is no more need for other messaging apps: As of now, you can chat directly in your hotelkit. No extra login, no additional fee, available to the entire team at any time and from anywhere.
GDPR proof Exchange
GDPR proof Exchange
Encrypted communication with the entire hotel team in real time.
Time-efficient communication
Time-efficient communication
Ensuring quick exchanges between colleagues and departments in hotels.
Features
Messaging & Communication
4/5 features
Content Management
4/5 features
Feedback & Surveys
4/5 features
Benefits & Recognition
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
hotelkit Reviews Summary
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, hotelkit (Staff Engagement) is the #1 most trending product in the Employee Engagement Software category (out of 12) and the #20 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
hotelkit Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Get an Instant Price Estimate
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Hotelkit Case Studies
The Trainee Hotel: A Unique Training Experience at Living Hotels
Dusseldorf (Germany)
Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum
Seefeld in Tirol (Austria)
Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms
Alzey (Germany)
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
Ixelles (Belgium)
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
Vienna (Austria)
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
Lucerne (Switzerland)
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
Ixelles (Belgium)
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
Swinoujscie (Poland)
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
Kreisfreie Stadt Berlin (Germany)
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
Parsdorf (Germany)
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
Dubai (United Arab Emirates)
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
Bergen (Norway)
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
Vienna (Austria)
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
Vienna (Austria)
References
"Thanks to hotelkit, the flow of information in our hotel has improved incredibly. Especially the smooth implementation of hotelkit was impressive, none of my colleagues was afraid of using it!"
Nicole Körkel
Director Krafft Basel & Consum, Leitung Verkauf Krafft Gruppe @
Krafft Gruppe
"We have now been working with hotelkit for approximately one year and we could no longer do without the communication tool. During our planning phase for the reopening of our hotels, we can already collect all ideas, concepts, manuals as well as philosophies in one system, which will be accessible to all employees later on. hotelkit facilitates the communication enormously and can only be recommended to each host."
Dagmar Weber
General Manager, Hard Rock Hotel Davos & Spenglers Hostel @
"In 2014, we introduced hotelkit in the hotel. We noticed a huge increase of interest and involvement in our teams, especially during the time when the hotel was renovated. By using hotelkit we were still able to interact and communicate with our teams. What worked best was showing all the photos of the new hotel! Everybody loved to see the progress and we were working towards an opening all together, even though we were on different locations."
Joyce van Gelderen
HR Manager, INK Hotel Amsterdam @
INK Hotel Amsterdam - MGallery
"The fact that it is so easy to record repair jobs in hotelkit enables us to complete them as quickly as possible – this alleviates the pressure on the whole team considerably."
Zorica Momcicevic
Rooms Operations Manager @
Ramada by Wyndham Amsterdam Airport Schiphol
"hotelkit has made our work at the reception easier. We can communicate faster and easier between all departments."
Marta Ruffato
Front Office Manager @
Quellenhof Luxury Resort Lazise
"hotelkit has transformed our traditional work approach by digitalizing our work processes and, at the same time, increased our productivity levels. Our day-to-day work is now measurable and displayed in exact numbers, allowing for better planning and control."
Philip Peng
Director of Operations at Radisson Chongqing South Hot Spring @
Radisson Chongqing South Hot Spring
"In order to have an optimal and regular level of customer satisfaction, it is my duty, first by showing the example, then by developing procedures, training etc., to create an environment where all employees do their best in front of the customer. Unfortunately, this is not always the case because there is a lack of information sharing between team members and management. The hotelkit solution, completely accepted by the staff, has really revolutionized our communication for better customer service. As a hotelier for over 25 years and a hotelkit user for 2 years, I highly recommend this application."
Denis Frachon
General Manager @
Boutique Hôtel & Spa La Villa Cap Ferrat
"I was able to restructure processes within the housekeeping team using hotelkit, making life easier for our employees. We can now almost completely do without phone calls, so we don’t have to disturb colleagues during their working routine."
Franziska Schöler
Executive Housekeeper @
The Mandala Hotel
"Thanks to hotelkit, I can supervise all incidents, guest requests, make sure that guests can feel at home and have the best experience with us."
Josh Fairweather
Guest Experience Manager, SmartRental @
SmartRental Collection Gran Vía Centric
"hotelkit is a valuable tool for us, especially in terms of improving communication, operations, and processes. Also we are reducing the number of errors by integrated checklists, procedures and repair management – what a great tool!"
Artemi Ríos
Assistant Director of Operations @
Don Gregory by Dunas
"The main target for implementing hotelkit was to reduce administrative capacity, and unnecessary work and to create more transparency within repair & maintenance management. Office work alone will not help us repair the damage at the resort, so we aimed to reduce the time spent on unnecessary administrative work. Another reason we implemented hotelkit was to increase the efficiency of the engineering department and we found it to be the perfect solution."
Felix Jerschabek
Director of Seaside Finolhu Maldives & Director of Corporate Development of Seaside Collection @
Finolhu Baa Atoll Maldives
"hotelkit ist aus meiner Sicht ein ideales Werkzeug um mehr Transparenz zu schaffen, die Kreativität der Mitarbeiter zu fördern, und um innerbetriebliche Informationsströme innerhalb der Hotels, aber auch zwischen Hotels und Zenrale zu leiten und zu beschleunigen. hotelkit vereinfacht unsere Arbeit, da alle auf die gleichen Informationen zielgruppenorientiert zugreifen können, Wissen untereinander ausgetauscht wird, und sich über das „Ideenmanagement“ auch das Potential unserer Mitarbeiter für Innovationen bestens einbringen lässt. Ich möchte diese Kommunikationsmöglichkeit keinesfalls mehr missen. DANKE!"
Lorenz ter Veen
COO - Chief Operations Officer Derag Livinghotels, München @
Derag Living Hotels
"We were truly impressed by how quickly the platform was implemented in our hotels. The time between the initial onboarding conversation and the actual use of hotelkit went by in the blink of an eye."
Patrick Apostolo
Corporate Operations Director EMEA @
Radisson Hotel Group
"Thanks to the hotelkit Repairs tool, the time needed for the repair order process from the receipt of the repair down to the rectification of the damage has been drastically reduced."
Neeraja Anil
Assistant Maintenance Manager @
Radisson Blu Hotel, Dubai Deira Creek
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ensure quality management."
Claude Bulté
Regional Director, Radisson Hotel Group Baltics & Spain @
Radisson Hotel Group
"hotelkit has taken us out of island thinking. Now we are perfectly connected."
Chema Apostolo
Corporate Operations Director EMEA at Radisson Hotel Group @
"The communication between the housekeeping department and the front office meanwhile takes no more than 20 minutes per day."
Frank Ove Wennevik
General Manager @
Radisson Blu Royal Hotel, Bergen
"The great advantage of working with hotelkit is that it reduces the stress that arises during the working day."
Sandra Hösl
Director of rooms @
InterContinental Vienna
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"Since the launch of hotelkit more than 3 years ago, both the intra-departmental as well as the inter-divisional communication have considerably been improved. Important infos are promptly passed on to the relevant people and, surprisingly, due to the web-based solution and the smartphone-app we often receive answers to handovers even after work or from the holiday. In particular, I can recommend the repair tool, which is enthusiastically used by our technicians. Therefore, repairs are dealt with more efficiently. All in all, I can only recommend hotelkit with all its features."
Markus Schmid
Assistant Manager @
Hotel Josefshof Am Rathaus
"We have been using the new tool in test mode for a few days. Even after the first few days, we have seen how efficiently the key task is dealt with. The submitted ideas and requirements can also be integrated very easily. Members of the cleaning staff and the housekeeping service team got to grips with the routine tasks in a very short amount of time."
Sebastian Herzog
General Manager @
Radisson Blu Hotel, Hamburg Flughafen
"In finding hotelkit, we found the solution we were looking for and, added to that, hotelkit also increased the motivation of our employees: Now, there is a lively exchange between the different hotels, ideas are being discussed, and we work on the further development of our company."
Chema Basterrechea
President - Radisson Hotel Group EMEA @
Radisson Hotel Group
Featured Customers
More Products by hotelkit
Hotelier Rating
Looking for specific info?
10
HSK, Maintenance and Employee Engagement
Accounting from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)
Verified
3 months ago
Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I really love working with hotelkit!
Austria
Austria
Accounting
Small Hotel
10
Really cool product, almost self-explaining
Accounting from 75-99 room Boutique in Leogang (Austria)
Verified
3 months ago
Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily
Austria
Austria
Accounting
Large Hotel
10
Amazing daily usage
General manager from 25-49 room Bed & Breakfast & Inn in Mumbai (India)
Verified
4 months ago
The system is quite straightforward and perfect interface connection with our CLOCK+ PMS. Very very helpful and good algorithms. I look forward to other enhancements of the system.
India
India
General manager
Medium Hotel
9
Announcement
Front Office Agent from 100 to 199 room Bed & Breakfast & Inn in Raunheim (Germany)
Verified
4 months ago
There are private and public message which I can use even E-mail is not available in this platform. It is faster.
Germany
Germany
Front Office Agent
Large Hotel
10
Great System!
Front Office Agent from 100 to 199 room Bed & Breakfast & Inn in Frankfurt (Germany)
Verified
4 months ago
I think it's great that the system is so easy to use and you can find your way around even if you've never used it before. It's very user-friendly and versatile.
Germany
Germany
Front Office Agent
Large Hotel
10
Hotel kit is super!
House technician from 100 to 199 room Bed & Breakfast & Inn in Munich (Germany)
Verified
4 months ago
The Hotelkit system is very well done! Hotelkit system is very well done! Hotelkit system is very well done!
Germany
Germany
House technician
Large Hotel
9
Quick yet Elaborate
Kitchen Assistant from 50-74 room Bed & Breakfast & Inn in Lech (Austria)
Verified
4 months ago
• The software is extremely convenient to operate. • It’s a quick way to communicate throughout the structure of a company. • It might be quick but it hasn’t compromised on being elaborate, which makes it so easy to understand . • All communications taking place under one portal makes it a super effective way to ensure quality of service.
Austria
Austria
Kitchen Assistant
Medium Hotel
10
A must for every hotel with employees
Owner from 25-49 room Bed & Breakfast & Inn in Uderns (Austria)
Verified
4 months ago
Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our collaboration and plays a crucial role in the satisfaction of our guests. For us, Hotelkit is not just a tool - it is our daily companion, our reliabl...
Austria
Austria
Owner
Medium Hotel
10
Great support & comprehensive system
Marketing & Sales from 100 to 199 room Luxury Hotel in Rimbach (Germany)
Verified
4 months ago
Flexible use of the various systems, fast support and constant development of possibilities.
Germany
Germany
Marketing & Sales
Large Hotel
8
the best hotel tool.
Director from 25-49 room Boutique in Madrid (Spain)
Verified
4 months ago
It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and schedule activities.
Spain
Spain
Director
Medium Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Hotelkit is a great tool for structured communication. The various possibilities are creating values not only for hotels but also for partner software! We value the partnership and a fantastic service level of Hotelkit very much!
Showing all answers to: "What does this product or service do well?"
Hotelkit is a great tool for structured communication. The various possibilities are creating values not only for hotels but also for partner software! We value the partnership and a fantastic service level of Hotelkit very much!
Hotelkit excels in centralizing and streamlining hotel operations by enhancing communication, task management, and operational efficiency across departments. It provides real-time updates and automates processes like housekeeping and maintenance, ensuring tasks are prioritized and tracked effectively. Its user-friendly interface makes it accessible for all team members, while robust integration with systems like PMS ensures seamless workflows. Additionally, its customizable tools, comprehensive reporting, and preventive maintenance features help hotels of all sizes improve efficiency, reduce downtime, and focus on delivering exceptional guest experiences.
Hotelkit is an excellent example of how digitilization can not only optimize your operations, but significantly improve the communication structure, work relationships and ethos between the employees within the hospitality sector. Making this accessible in a user-friendly way and gather all the important to-dos from the everyday life of a hotel employee, in a single platform, is a very complex task which has been mastered brilliantly here!
Hotelkit helps our shared partner hotels to better manage guest requests, do more efficient staff handovers, and improve processes and knowledge management overall. We especially like the ease of implementation for hoteliers and their great service.
We met hotelkit during a show and the first thing that we liked was the the idea of a commun notification for hotels. The simplification of tools used by hotel is well organized into a clear board. We also loved the fact that their tool is adaptable to our functions and very simple to put it all in place. They also provide with a huge amount of collaborators in many different countries which is perfect for a company to grow.
Question:
What differentiates this product or service from the competition?
Answer:
Personalized service, multifunctionality and a good API. Partnership relations are handled with care and focus. Overcoming and solving difficulties is managed very well by the Hotelkit team. We are happy with this great partnership.
Showing all answers to: "What differentiates this product or service from the competition?"
Personalized service, multifunctionality and a good API. Partnership relations are handled with care and focus. Overcoming and solving difficulties is managed very well by the Hotelkit team. We are happy with this great partnership.
Hotelkit stands out from the competition with its seamless integration capabilities, including the ability to integrate with tools like Bookboost for guest engagement and CRM. This allows hotels to unify operational efficiency with personalized communication strategies, enhancing both back-end workflows and front-end guest experiences. By combining Bookboost’s advanced guest messaging and segmentation with Hotelkit’s streamlined task management and real-time PMS integration, hotels can optimize every stage of the guest journey while maintaining operational excellence. This synergy enables hotels to provide a consistent, personalized service across all touchpoints, setting Hotelkit apart as a truly comprehensive and adaptable platform.
You can feel that the core of this platform was designed by somebody with a lot of expertise and vision and who is actively working in the hotel sector and consistently shares new ideas, feedbacks etc. with his customers.
Plus the Hotelkit-team is awesome.
An even more successful 2020!
To me, Hotelkit stands out from competition because they gear their features not only to large hotel chains, but also mid-size chains and individual hotels. They streamline operations for the entire market- and successfully so! All of our implemented partner hotels are happy!
First of all, hotelkit collaborators are always available and always ready to check what's going on if we have any troubles with the integration of our tools for example. They also check the best way for you to be visible and active on the market. The fact that we can relie on them is very important because as a new company on the market, hotelkit trusted us and kept doing its best for us. When hotelkit says something they just do it, not very much like others.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Internal communications in Hotels are key for a successful management. Staff is informed and managed easily with e.g. the housekeeping functionality of Hotelkit. I highly recommend using a tool to ensure smooth operations.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Internal communications in Hotels are key for a successful management. Staff is informed and managed easily with e.g. the housekeeping functionality of Hotelkit. I highly recommend using a tool to ensure smooth operations.
If you’re considering Hotelkit, ensure you fully leverage its integration capabilities, particularly with CRM tools like Bookboost, to maximize its impact across both operations and guest experience. By aligning your operational workflows with personalized communication strategies, you can achieve seamless efficiency while enhancing guest satisfaction and loyalty. This holistic approach will help you unlock the full potential of Hotelkit and set your property apart in a competitive market.
From the current relationship and experience, there is really nothing that I can add here.
I hope that we will expand our working relationship and add other sensors from our portfolio to the HK platform, thus adding more value based on automated real-time analytics.
Of course, you should always evaluate multiple options when deciding for an operational software like hotelkit. I think what really speaks for hotelkit are the happy references that are satisfied not only by the features, but also the great service and support. We are also happy to provide references for happy shared partner hotels that use our integration.
If you look for a tool that provides with a large group of hotels in many countries, that is available at all time for any questions or for any troubles in understanding a process, that also has a well organized desk easy to understand and to use, that always propose new innovative solutions designed to help hotels, well hotelkit is the best of all. I can only advise you to contact them, check their demo and see by yourself.
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Carolin Wanzke-Boomers
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Stefan Renziehausen
COO
@
SABA Hospitality
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