hotelkit (Staff Engagement)

4.8 (316 REVIEWS)

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Philip, Willem, Mark + 41 more experts recommend hotelkit

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hotelkit (Staff Engagement)

4.8 (316 REVIEWS)

Ranked 1 (out of 12) in Employee Engagement Software

2024 Winner Hotel Software

Hoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Connect, Communicate, and Collaborate: Empower Your Team with Seamless Engagement.

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Bell avatar Bell - AI powered product analyst

I analyzed all of hotelkit’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Hotelkit for its real-time communication, efficient task management, and integration with existing systems such as PMS and guest messaging. Users praise its ability to streamline maintenance and repair workflows, create paperless checklists, and improve inter-departmental communication. Some areas of improvement include better integration with external calendars, enhanced search functionality, and optimization for multi-property usage. Overall, Hotelkit is seen as a vital tool that significantly enhances internal operations and guest satisfaction.

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25 Hours, Radisson Hotels, Intercontinental & 615 others

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Partners say

Industry experts recommend Hotelkit for its unparalleled ability to streamline hotel operations and enhance team collaboration across diverse properties. Its standout features include robust integration capabilities, multi-property management support, and extensive customization flexibility. Experts also note its adaptability to different hotel sizes and user-friendly design. However, some highlight issues with initial setup complexity and the need for ongoing adjustments to fully utilize its features.

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Philip, Willem, Mark and 41 others

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Support

Foundational

Hoteliers often praise Hotelkit's customer support for its accessibility through various channels, including chat, phone, and email. Users frequently highlight the responsiveness of the support team, noting that issues are resolved promptly, which enhances user satisfaction. The expertise of the support staff is also emphasized, as they are seen as knowledgeable and effective in addressing both technical and operational queries. Furthermore, many hoteliers appreciate the onboarding process facilitated by Hotelkit's support, which eases the setup and training for new users, ensuring a smooth transition. The availability of comprehensive resources like FAQs, tutorials, and documentation is also well-regarded, helping hoteliers to find quick answers to common questions without needing to contact support directly.

Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations ...

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Manager

4 months ago

Verified

... Communication has become much easier and better ...

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Marketing & Sales Manager

5 months ago

Verified

... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...

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Marketing & Sales Manager

5 months ago

Verified

... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...

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2 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- und Gruppensystem macht extrem Sinn. ...

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Owner

3 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

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Owner

3 months ago

Verified

... We feel, that they always are interested to improved, and thake all our Feedback to get better and make our work easier, very good. it a living system ...

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Owner

3 months ago

Verified

... We feel, that they always are interested to improved, and thake all our Feedback to get better and make our work easier, very good. it a living system ...

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Owner

3 months ago

Verified

... We feel, that they always are interested to improved, and thake all our Feedback to get better and make our work easier, very good. it a living system ...

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Managing Directors

5 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

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Managing Directors

5 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

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Owner

5 months ago

Verified

... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...

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Owner

5 months ago

Verified

... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...

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GM

7 months ago

Verified

... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...

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GM

7 months ago

Verified

... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...

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GM

7 months ago

Verified

... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...

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GM

7 months ago

Verified

... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...

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Director of Revenue & Reservations

3 months ago

Verified

... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...

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Director of Revenue & Reservations

3 months ago

Verified

... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...

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Director of Revenue & Reservations

3 months ago

Verified

... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...

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Director of Revenue & Reservations

3 months ago

Verified

... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...

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General Manager

7 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

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Assistant Manager

5 months ago

Verified

... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...

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Executive Assistant

2 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

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Executive Assistant

2 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

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Executive Assistant

2 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

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Hotelfachfrau

3 months ago

Verified

... You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability. ...

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Hotelfachfrau

3 months ago

Verified

... You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability. ...

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Senior Reservation Coordinator

7 months ago

Verified

... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...

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Reception

7 months ago

Verified

... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...

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Reception

7 months ago

Verified

... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...

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Reception

7 months ago

Verified

... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...

See full review

Reception

7 months ago

Verified

... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...

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owner

7 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

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owner

7 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

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owner

7 months ago

Verified

... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...

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owner

7 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

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owner

7 months ago

Verified

... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...

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owner

7 months ago

Verified

... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...

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Director de Marketing

7 months ago

Verified

... Hotelkit has become an indispensable tool in our organization with more than 200 employees. Easy to implement, simple, effective and very operational. You are informed in real time of what is happening in your company, being able to act immediately, follow ...

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Director de Marketing

7 months ago

Verified

... The only thing that could be missing is that it incorporate a chat to unify all communications and forget about Whats app ...

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Directora General

7 months ago

Verified

... In principle nothing, everything that we have needed or is already to be able to use it or it has been provided to us immediately. ...

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HR-Assistentin

3 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

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Head of Revenue

2 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track your work orders, complaints, etc.... It also prevents ...

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Head of Revenue

2 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track your work orders, complaints, etc.... It also prevents loss ...

See full review

Head of Revenue

2 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. ...

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Hotel Manager

5 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

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Hotel Manager

5 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

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Receptionist

4 months ago

Verified

... Perfect all-round tool ...

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Receptionist

4 months ago

Verified

... To be honest, I can't think of any suggestions for improvement right away, but I'm sure that the hotelkit foxes are already working on new ideas and expansion options :-) ...

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Project Manager Business Development

5 months ago

Verified

... By far the best hotel communication tool available. ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed” environment better than most of hotelkits competitors. With one click you are able to see everyone schedule, invite to meetings or even have something as simple as an overview who´s birthday it is tomorrow. I could continue for quite a while how much value hotelkit could add to every single business with more than 3 employees – but in my eyes the most important part, by side a great product, is the support. And hotelkits support is awesome! From sales all the way to front and support, the team is friendly ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed” environment better than most of hotelkits competitors. With one click you are able to see everyone schedule, invite to meetings or even have something as simple as an overview who´s birthday it is tomorrow. I could continue for quite a while how much value hotelkit could add to every single business with more than 3 employees – but in my eyes the most important part, by side a great product, is the support ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...

See full review

Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed” environment better than most of hotelkits competitors. With one click you are able to see everyone schedule, invite to meetings or even have something as simple as an overview who´s birthday it is tomorrow. I could continue for quite a while how much value hotelkit could add to every single business with more than 3 employees – but in my eyes the most important part, by side a great product, is the support. And hotelkits support is awesome! From sales all the way to front and support, the team is friendly, honest ...

See full review

Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows ...

See full review

Assistentin der Geschäftsführung

4 months ago

Verified

... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...

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Assistentin der Geschäftsführung

4 months ago

Verified

... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...

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Head of reservation department

3 months ago

Verified

... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from ...

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Head of reservation department

3 months ago

Verified

... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from more than one department and to save that info #communication #reporting Our maintencance service ...

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Head of reservation department

3 months ago

Verified

... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from ...

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Human Resources Manager

6 months ago

Verified

... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...

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CEO

7 months ago

Verified

... Constant further development in the interests of the customer ...

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CEO

7 months ago

Verified

... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...

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CEO

7 months ago

Verified

... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...

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CEO

7 months ago

Verified

... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...

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Director

2 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

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Director

2 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

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Personalreferentin

7 months ago

Verified

... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

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Banquet supervisor

11 months ago

Verified

... Organized and practical. Employees don't need much instructions to use. Many tasks and reminders to make the work much easier. ...

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Banquet supervisor

11 months ago

Verified

... Organized and practical. Employees don't need much instructions to use. Many tasks and reminders to make the work much easier. ...

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General Manager

9 months ago

Verified

... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...

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Accounting

1 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

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Accounting

1 months ago

Verified

... Nothing comes to my mind, I really like working with hotelkit and the support they provide is at a great level - whatever question I have, I get a quick, satisfactory and friendly answer. ...

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Accounting

1 months ago

Verified

... Nothing comes to my mind, I really like working with hotelkit and the support they provide is at a great level - whatever question I have, I get a quick, satisfactory and friendly answer. ...

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Accounting

1 months ago

Verified

... Nothing comes to my mind, I really like working with hotelkit and the support they provide is at a great level - whatever question I have, I get a quick, satisfactory and friendly answer. ...

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Accounting

1 months ago

Verified

... Nothing comes to my mind, I really like working with hotelkit and the support they provide is at a great level - whatever question I have, I get a quick, satisfactory and friendly answer. ...

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Accounting

1 months ago

Verified

... Nothing comes to my mind, I really like working with hotelkit and the support they provide is at a great level - whatever question I have, I get a quick, satisfactory and friendly answer. ...

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CBDO

7 months ago

Verified

... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...

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CBDO

7 months ago

Verified

... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...

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General Manager

5 months ago

Verified

... efficient communication and motivated team ...

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General Manager

5 months ago

Verified

... The checklists enable us to carry out the daily work quickly and efficiently. This way, we can spend more time taking care of our guests and their wishes. ...

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Executive Housekeeper

6 months ago

Verified

... Yet we didn't face any negative response from Staff Collaboration team. Personally whenever I asked support I get it immediately. ...

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Executive Housekeeper

6 months ago

Verified

... Yet we didn't face any negative response from Staff Collaboration team. Personally whenever I asked support I get it immediately. ...

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Executive Housekeeper

5 months ago

Verified

... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...

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Executive Housekeeper

5 months ago

Verified

... We are currently struggling to ensure that our devices have a very quiet sound for notifications. We hear almost nothing, which is why we always tell employees that they always have to watch the iPod. ...

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Geschäftsführer

12 months ago

Verified

... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...

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General Manager

12 months ago

Verified

... more pop ups, to prompt you more often, asking to ask the tools to be used would encourage more engagement ...

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General Manager

12 months ago

Verified

... the tools are easy fr anyone to use, fast and straight to the point of what you need to know ...

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HR Generalist

11 months ago

Verified

... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...

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HR Generalist

11 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

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HR Generalist

11 months ago

Verified

... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...

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HR Generalist

11 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

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HR Generalist

11 months ago

Verified

... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...

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Housekeeping Manager

3 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...

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Housekeeping Manager

3 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...

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HR Manager

5 months ago

Verified

... Hotelkit smoothened the communication within departments and helps us save time in maintenance. we were able to switch off whatsapp chat and dropbox use once everyone has adapted to use hotelkit. Good experience with onboarding and training, short ...

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HR Manager

5 months ago

Verified

... App has sometimes issues, filters need to be set or deleted wisely, and not all features are available on the app. desktop version is a lot easier to use, but 80% of employees work with the app only. ...

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GM

3 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

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GM

3 months ago

Verified

... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...

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GM

3 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

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GF

3 months ago

Verified

... Easy to use, very good support, friendly contacts, online training. We were able to achieve short-term success in REV PAR and ADR. Perfect! ...

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Personalbüro-Mitarbeiter

3 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also really like the fact that there is now an interface to Gastromatic. This makes adding ...

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Vereins-Koordinator

2 months ago

Verified

... HotelKIT puts everyone on one platform and everything is coordinated with one calendar. Apart from that, we can score perfectly in the non-verbal transfer of knowledge. ...

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Owner

2 months ago

Verified

... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...

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Owner

2 months ago

Verified

... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our collaboration and plays a crucial role in the satisfaction of our guests. For us, Hotelkit is not just a tool - it is our daily companion, our reliable helper that ensures that everything runs smoothly. Of course, the team understands the idea behind Hotelkit being deactivated in the off-season to give employees a well ...

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Owner

2 months ago

Verified

... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...

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Front Office Agent

1 months ago

Verified

... Great System! ...

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Automation

Assisted

Hoteliers often highlight the impact of automation in Hotelkit's Employee Engagement Software. The software significantly enhances workflow efficiency by automating various tasks, thus reducing manual workload and minimizing errors. Users appreciate the ability to handle routine operations such as creating and managing repairs through automated systems, which simplifies their daily processes. This automation not only streamlines communication among employees but also ensures that repetitive tasks are consistently updated and managed without delay. As a result, the integration of automated processes contributes to smoother hotel operations, offering valuable time-saving benefits to staff members.

Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...

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Owner

3 months ago

Verified

... We feel, that they always are interested to improved, and thake all our Feedback to get better and make our work easier, very good. it a living system ...

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Owner

3 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

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Managing Directors

5 months ago

Verified

... Communication is much easier and clearer. The "paper-war" is past. Information is distributed very quickly ...

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Managing Directors

5 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

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Director of Revenue & Reservations

3 months ago

Verified

... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...

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General Manager

7 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

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Assistant Manager

5 months ago

Verified

... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...

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Assistant Manager

5 months ago

Verified

... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...

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Cluster Manager

3 months ago

Verified

... At the moment I dont know. The programm improves hisself more and more and we love it. So no other comment ...

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General Manager

9 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...

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General Manager

9 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...

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Senior Reservation Coordinator

7 months ago

Verified

... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...

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Reception

7 months ago

Verified

... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...

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Reception

7 months ago

Verified

... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...

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Reception

7 months ago

Verified

... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...

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Director de Marketing

7 months ago

Verified

... The only thing that could be missing is that it incorporate a chat to unify all communications and forget about Whats app ...

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Operations Manager

4 months ago

Verified

... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...

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HR-Assistentin

3 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

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HR-Assistentin

3 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

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HR-Assistentin

3 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

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HR-Assistentin

3 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

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Head of Revenue

2 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. ...

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Hotel Manager

5 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

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Hotel Manager

5 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

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Hotel Manager

5 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

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Hotel Manager

5 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

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Accounting

1 months ago

Verified

... Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily ...

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Accounting

1 months ago

Verified

... Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily ...

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Accounting

1 months ago

Verified

... Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily ...

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Receptionist

4 months ago

Verified

... Perfect all-round tool ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...

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Assistentin der Geschäftsführung

4 months ago

Verified

... Perfect for everyday work ...

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CEO

7 months ago

Verified

... We use HotelKit in-house and as a collaboration solution. With Hotelkit, all users are always up to date on all processes. It helps enormously with smooth communication and, above all, has a high ...

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CEO

7 months ago

Verified

... We use HotelKit in-house and as a collaboration solution. With Hotelkit, all users are always up to date on all processes. It helps enormously with smooth communication and, above all, has a high level of acceptance among employee ...

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Director

2 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and schedule ...

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Director

2 months ago

Verified

... I think could be improved the link between repetitive mothly or weekly task and more option to do check list on handover. ...

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Director

2 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered and shown directly with photos and/or videos and the specified locations. Inquiries are mostly unnecessary. New employees can read through Hotelkit instructions ...

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Banquet supervisor

11 months ago

Verified

... Organized and practical. Employees don't need much instructions to use. Many tasks and reminders to make the work much easier. ...

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Banquet supervisor

11 months ago

Verified

... Organized and practical. Employees don't need much instructions to use. Many tasks and reminders to make the work much easier. ...

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Banquet supervisor

11 months ago

Verified

... So easy to use and more effective than any other app. ...

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General Manager

9 months ago

Verified

... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...

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Accounting

1 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

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General Manager

5 months ago

Verified

... The checklists enable us to carry out the daily work quickly and efficiently. This way, we can spend more time taking care of our guests and their wishes. ...

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Executive Housekeeper

6 months ago

Verified

... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...

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Executive Housekeeper

6 months ago

Verified

... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...

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Executive Housekeeper

5 months ago

Verified

... TEAM WORK ...

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HR Generalist

11 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

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HR Generalist

11 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

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HR Manager

5 months ago

Verified

... Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property. ...

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Guest Relations Manager

4 months ago

Verified

... Tasks with a weekly deadline with the option of the task to show under "today".Task only shows at deadline date, and I would like it to show everyday under "Today" (because it is a task that is continuously being performed, every day, until deadline). May I suggest HotelKit to insert that option when creating ...

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GM

3 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

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GM

3 months ago

Verified

... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...

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GM

3 months ago

Verified

... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...

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GM

3 months ago

Verified

... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...

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GM

3 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

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GM

3 months ago

Verified

... So far its very helpful tools for our team members make their daily tasks smoothly. may be more enhancement of the new of the system on the platform ...

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Personalbüro-Mitarbeiter

3 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...

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Vereins-Koordinator

2 months ago

Verified

... HotelKIT puts everyone on one platform and everything is coordinated with one calendar. Apart from that, we can score perfectly in the non-verbal transfer of knowledge. ...

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Integrations

Foundational

Hoteliers often highlight the need for more robust integrations in Hotelkit's Employee Engagement Software. They express a desire for expanded interfaces with systems commonly used in the hospitality industry such as Gastrolohn, Microsoft Outlook, PMS, CRM, and Personio. Users emphasize the importance of reliable and seamless syncing capabilities to maintain an optimal overview of operations. There is also a call for integration customization to cater to specific organizational needs, alongside the mention of ongoing improvements to address current integration shortcomings, particularly with the synchronization between Outlook calendars and Hotelkit calendars. Feedback suggests that enhancing these integrative connections would significantly augment the software's functional scope and usability within the hospitality sector.

Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations ...

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Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...

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Owner

3 months ago

Verified

... Austrian Hotel Owner Review of hotelkit ...

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Managing Directors

5 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

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Owner

5 months ago

Verified

... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...

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Managing Director

4 months ago

Verified

... A service planning tool could be added. We are waiting for the PMS two-way interface. ...

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General Manager

7 months ago

Verified

... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...

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General Manager

7 months ago

Verified

... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...

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General Manager

7 months ago

Verified

... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...

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General Manager

7 months ago

Verified

... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...

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General Manager

7 months ago

Verified

... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...

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General Manager

7 months ago

Verified

... The more hotel kit, the easier and more productive we become! ...

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Assistant Manager

5 months ago

Verified

... Best way of communication, ...

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Assistant Manager

5 months ago

Verified

... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The interface ...

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Assistant Manager

5 months ago

Verified

... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The interface to payroll ...

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Assistant Manager

5 months ago

Verified

... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...

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Shift supervisor Front Office

3 months ago

Verified

... - Great connection between all the hotel members - The whole information is in the system, you can find everything as soon as you need it ...

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Executive Assistant

2 months ago

Verified

... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...

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Executive Assistant

2 months ago

Verified

... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...

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General Manager

9 months ago

Verified

... We could use more interfaces. However, it is up to us to implement this. However, there was currently not enough time. Otherwise everything was great. ...

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General Manager

9 months ago

Verified

... We could use more interfaces. However, it is up to us to implement this. However, there was currently not enough time. Otherwise everything was great. ...

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Senior Reservation Coordinator

7 months ago

Verified

... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs for Chef ...

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Director de Marketing

7 months ago

Verified

... The only thing that could be missing is that it incorporate a chat to unify all communications and forget about Whats app ...

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Directora General

7 months ago

Verified

... What I like the most is how useful and intuitive it is. It makes it much easier for you to manage everything related to the business both at the personal level, as well as calendars, transmission of ...

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General Manager

3 months ago

Verified

... Perhaps another sort of integration with the PMS and the CRM systems that we use, which could enhance even more the merits of Hotelkit ...

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General Manager

3 months ago

Verified

... Perhaps another sort of integration with the PMS and the CRM systems that we use, which could enhance even more the merits of Hotelkit ...

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Head of Revenue

2 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track your work orders, complaints, etc.... It also prevents loss of knowledge once an employee leaves the company. New employees can easily catch-up and have access to the necessary information. Hotelkit is offering various ...

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Head of Revenue

2 months ago

Verified

... It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and ...

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Head of Revenue

2 months ago

Verified

... It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and ...

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Head of Revenue

2 months ago

Verified

... It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and ...

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Head of Revenue

2 months ago

Verified

... It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and ...

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Project Manager Business Development

5 months ago

Verified

... The only thing, that comes to my mind, is the inclusion or the possibility of exporting the personal Outlook calendar to hotelkit's existing calendar feature - but they already know about this is a ...

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Project Manager Business Development

5 months ago

Verified

... The only thing, that comes to my mind, is the inclusion or the possibility of exporting the personal Outlook calendar to hotelkit's existing calendar feature - but they already know about this is a "flaw ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed” environment better than most of hotelkit ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook ...

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CEO

5 months ago

Verified

... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...

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CEO

7 months ago

Verified

... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...

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CEO

7 months ago

Verified

... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...

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Personalreferentin

7 months ago

Verified

... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

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Banquet supervisor

11 months ago

Verified

... If there will be existing checklist tablets we can use in an instant for different departments. We can use less time organizing tablets. ...

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F&B manager

3 months ago

Verified

... I think it would be awesome if there was a messenger service in addition to handover. It would also be great if one could call one each other via hotelkit. ...

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General Manager

9 months ago

Verified

... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...

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Head of Sales & Marketing

3 months ago

Verified

... Nothing so far. Teamkit is a fast and easy soluiton to organize and structurize company cooperations and building a useful tool to work together effectivly ...

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CBDO

7 months ago

Verified

... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...

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CBDO

7 months ago

Verified

... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...

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CBDO

7 months ago

Verified

... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...

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Executive Housekeeper

6 months ago

Verified

... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...

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GM

3 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

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Vereins-Koordinator

2 months ago

Verified

... The connection to Personio AND Microsoft OUTLOOK would be great. The networking of various PMS is so important in order to be able to maintain an optimal overview. ...

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Vereins-Koordinator

2 months ago

Verified

... The connection to Personio AND Microsoft OUTLOOK would be great. The networking of various PMS is so important in order to be able to maintain an optimal overview. ...

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Vereins-Koordinator

2 months ago

Verified

... The connection to Personio AND Microsoft OUTLOOK would be great. The networking of various PMS is so important in order to be able to maintain an optimal overview. ...

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Vereins-Koordinator

2 months ago

Verified

... The connection to Personio AND Microsoft OUTLOOK would be great. The networking of various PMS is so important in order to be able to maintain an optimal overview. ...

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Marketing & Sales

2 months ago

Verified

... Interfaces still require additional configuration options. Tasks/repair orders/etc. Task templates would be a major improvement in the workflow, particularly for the Guestnet & Kunleisys ...

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Value

Balanced

Hoteliers often highlight the value of Hotelkit in terms of its effectiveness in enhancing internal communication and overall efficiency. The software is praised for significantly improving communication within hotel teams and across departments, making it easier for employees to stay coordinated and informed. Users consistently mention that Hotelkit helps reduce information loss, particularly during staff turnover, and supports better task management through features like checklists and internal messaging. The platform's ability to centralize communication and facilitate easy access to important information, such as handovers and maintenance tasks, is seen as a crucial benefit, allowing staff to efficiently manage operations without extensive reliance on emails or paper systems. While some users suggest potential enhancements, particularly in integrating with other systems like PMS and CRM, the overall sentiment is that Hotelkit provides substantial value by streamlining processes and improving team collaboration, making it a vital tool in a hotel's daily operations.

Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations ...

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Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations and keeping all infos current ...

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Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed) (Results of an employee survey) - Verbesserung der Nachrichtenfunktion (Alles-gelesen-Button; von der Abteilung erledigte Aufgaben aus dem Newsfeed entfernen (Ergebnisse ...

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Manager

4 months ago

Verified

... the communication within our hotels has become much easier and much better with hotelkit. As a GM I love the repair-tool, with all its statistics. ...

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Marketing & Sales Manager

5 months ago

Verified

... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...

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Marketing & Sales Manager

5 months ago

Verified

... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...

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2 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- und Gruppensystem macht extrem Sinn. ...

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2 months ago

Verified

... Die Software entwickelt sich stets weiter und bringt immer wieder neue Verbesserungen ...

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2 months ago

Verified

... Die Software entwickelt sich stets weiter und bringt immer wieder neue Verbesserungen ...

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2 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- und Gruppensystem macht extrem Sinn. ...

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Owner

3 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

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Owner

3 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

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Owner

5 months ago

Verified

... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...

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Owner

5 months ago

Verified

... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...

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GM

7 months ago

Verified

... Extremely professional tool, easy to navigate! ...

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Hotel Coordinator

4 months ago

Verified

... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...

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Managing Director

4 months ago

Verified

... Internal communication will be significantly improved, which will enhance our processes. ...

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Director of Revenue & Reservations

3 months ago

Verified

... Absolutly worth it ...

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Director of Revenue & Reservations

3 months ago

Verified

... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...

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General Manager

7 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

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General Manager

7 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

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General Manager

7 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

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General Manager

7 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

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Assistant Manager

5 months ago

Verified

... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...

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Executive Assistant

2 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

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Executive Assistant

2 months ago

Verified

... Hotelkit makes our daily communication easy ...

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Executive Assistant

2 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

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Executive Assistant

2 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

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Cluster Manager

3 months ago

Verified

... Best Communication Hotel ...

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Hotelfachfrau

3 months ago

Verified

... Time-saving, sustainable system for internal employee communication. ...

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Hotelfachfrau

3 months ago

Verified

... Time-saving, sustainable system for internal employee communication. ...

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Hotelfachfrau

3 months ago

Verified

... Time-saving, sustainable system for internal employee communication. ...

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Senior Reservation Coordinator

7 months ago

Verified

... perfect platform to exchange ideas with colleagues ...

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Reception

7 months ago

Verified

... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...

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owner

7 months ago

Verified

... Costumers of the first hour and more than happy with it. ...

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owner

7 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

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owner

7 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

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owner

7 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

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General Manager

3 months ago

Verified

... Just what we needed ...

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General Manager

3 months ago

Verified

... Perhaps another sort of integration with the PMS and the CRM systems that we use, which could enhance even more the merits of Hotelkit ...

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General Manager

3 months ago

Verified

... Hotelkit prooved to be the tool we were needing, to improve our productivity and to be able to share information in an easy and professional way. It has been a pleasure working with Hotelkit and ...

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General Manager

3 months ago

Verified

... Just what we needed ...

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Hotel Manager

5 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

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GM

3 months ago

Verified

... There is not much to be improved. We did not try guest communication yet, sonits hard to find woes in the system. ...

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GM

3 months ago

Verified

... Very good allround tool ...

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GM

3 months ago

Verified

... Very good allround tool ...

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GM

3 months ago

Verified

... •staff collaboration • internal ticketing system for Maintenance •task management A very good overal solution for hotels with various areas of work. ...

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GM

3 months ago

Verified

... •staff collaboration • internal ticketing system for Maintenance •task management A very good overal solution for hotels with various areas of work. ...

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Accounting

1 months ago

Verified

... Really cool product, almost self-explaining ...

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Accounting

1 months ago

Verified

... Really cool product, almost self-explaining ...

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Receptionist

4 months ago

Verified

... Perfect all-round tool ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed” environment better than most of hotelkit ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook ...

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Project Manager Business Development

5 months ago

Verified

... The only thing, that comes to my mind, is the inclusion or the possibility of exporting the personal Outlook calendar to hotelkit's existing calendar feature - but they already know about this is a "flaw" and are working ...

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Head of reservation department

3 months ago

Verified

... Geat tool, decreased loss of information ...

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Human Resources Manager

6 months ago

Verified

... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered and shown directly with photos and/or videos and the specified locations. Inquiries are mostly unnecessary. New employees can read through Hotelkit instructions that were otherwise only in the heads of the employees :-) News is written once and every team member knows about it. No "did I already tell you" anymore. Everyone is on the same level of knowledge. Ideas ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered and shown directly with photos and/or videos and the specified locations. Inquiries are mostly unnecessary. New employees can read through Hotelkit instructions that were otherwise only in the heads of the employees :-) News ...

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Banquet supervisor

11 months ago

Verified

... So easy to use and more effective than any other app. ...

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F&B manager

3 months ago

Verified

... So easy to give the same information to all staff, its brilliant for staff to interact as well, the staff can spend 5 min and be up to speed with whats on that day in the hotel:) ...

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Director of Operations

9 months ago

Verified

... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...

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General Manager

9 months ago

Verified

... The supplier clearly understands hotel operations well and the imporance of communication processes that are required for a seamless guest experience. ...

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Accounting

1 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

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CBDO

7 months ago

Verified

... Surprisingly simple ...

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CBDO

7 months ago

Verified

... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...

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General Manager

5 months ago

Verified

... The checklists enable us to carry out the daily work quickly and efficiently. This way, we can spend more time taking care of our guests and their wishes. ...

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Executive Housekeeper

6 months ago

Verified

... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...

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Executive Housekeeper

6 months ago

Verified

... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...

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Executive Housekeeper

6 months ago

Verified

... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...

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Executive Housekeeper

6 months ago

Verified

... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...

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Executive Housekeeper

6 months ago

Verified

... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...

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HRM

6 months ago

Verified

... Efficiency, interactivity, transparency no need for other apps, aimed at hoteliers to communicate easily with one another suitable for those who do not have a hotel domain to download to their ...

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HRM

6 months ago

Verified

... Efficiency, interactivity, transparency no need for other apps, aimed at hoteliers to communicate easily with one another suitable for those who do not have a hotel domain to download to their ...

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Kitchen Assistant

2 months ago

Verified

... To be honest, I would be able to answer this better with more continuous usage of the portal. It has only been a week, however; I feel that so far, it’s been extremely effective and convenient. ...

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General Manager

12 months ago

Verified

... Easy to use, great fast learning and learn anytime ...

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General Manager

12 months ago

Verified

... Easy to use, great fast learning and learn anytime ...

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Housekeeping Manager

3 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have their own email, this is a real ...

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Housekeeping Manager

3 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...

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Housekeeping Manager

3 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have their own email ...

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HR Manager

5 months ago

Verified

... Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property. ...

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GM

3 months ago

Verified

... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...

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GM

3 months ago

Verified

... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...

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GM

3 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

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GM

3 months ago

Verified

... So far its very helpful tools for our team members make their daily tasks smoothly. may be more enhancement of the new of the system on the platform ...

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GF

3 months ago

Verified

... Short-term successes ...

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GF

3 months ago

Verified

... Easy to use, very good support, friendly contacts, online training. We were able to achieve short-term success in REV PAR and ADR. Perfect! ...

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GF

3 months ago

Verified

... Short-term successes ...

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Personalbüro-Mitarbeiter

3 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...

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Vereins-Koordinator

2 months ago

Verified

... HotelKIT puts everyone on one platform and everything is coordinated with one calendar. Apart from that, we can score perfectly in the non-verbal transfer of knowledge. ...

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Owner

2 months ago

Verified

... A must for every hotel with employees ...

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Owner

2 months ago

Verified

... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...

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Owner

2 months ago

Verified

... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our collaboration and plays a crucial role in the satisfaction of our guests. For us, Hotelkit is not just a tool - it is our daily ...

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Owner

2 months ago

Verified

... The ongoing improvements are always good! I find it difficult to come up with suggestions for improvements to Hotelkit, because from our point of view the software is almost perfect. All the updates that have been introduced over time are spot on and show how well the team behind Hotelkit understands the pulse of the times and the needs of users. Hotelkit has become an indispensable companion in our everyday work - every detail seems well thought out, every feature is an asset. There is nothing else we would want, because the system offers exactly what we need to do our work efficiently and with joy. So our only request would be to give a big compliment and send a heartfelt thank you to the entire Hotelkit team - for the constant ...

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Owner

2 months ago

Verified

... The ongoing improvements are always good! I find it difficult to come up with suggestions for improvements to Hotelkit, because from our point of view the software is almost perfect. All the updates that have been introduced over time are spot on and show how well the team behind Hotelkit understands the pulse of the times and the needs of users. Hotelkit has become an indispensable companion in our everyday work - every detail seems well thought out, every feature is an asset. There is nothing else we would want, because the system offers exactly what we need to do our work efficient ...

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Owner

2 months ago

Verified

... The ongoing improvements are always good! I find it difficult to come up with suggestions for improvements to Hotelkit, because from our point of view the software is almost perfect. All the updates that have been introduced over time are spot on and show how well the team behind Hotelkit understands the pulse of the times and the needs ...

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House technician

2 months ago

Verified

... That man can do video conferences That man can do video conferences! That man can do video conferences! Everything is great and practical! ...

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House technician

2 months ago

Verified

... Hotel kit is super! ...

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Front Office Agent

1 months ago

Verified

... The system itself is stable and only needs some fine-tuning here and there. But all in all just Great and helpfull! ...

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Front Office Agent

1 months ago

Verified

... So far so good, I am here only 4 months, please allow me to have more time to work with this Tech. ...

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Front Office Agent

1 months ago

Verified

... So far so good, I am here only 4 months, please allow me to have more time to work with this Tech. ...

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Front Office Agent

1 months ago

Verified

... There are private and public message which I can use even E-mail is not available in this platform. It is faster. ...

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Functionality

Developing

Hoteliers often praise the functionality of hotelkit’s Employee Engagement Software, highlighting its effectiveness in streamlining core operations such as repair management, task tracking, and internal communication. Users appreciate the software’s reliability with minimal bugs or downtime, contributing to increased efficiency and organization. The tool supports scalability, accommodating multiple users and properties, and includes comprehensive features that meet the diverse needs of hotel operations. Customization of workflows and dashboards allows hotels to adapt the software to their specific needs, enhancing operational efficiency. Furthermore, the insights and reporting capabilities are valued for being actionable and easy to interpret, supporting informed decision-making across various departments. Overall, the software's functionality is seen as pivotal to improving productivity and communication in hotel settings.

Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations ...

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Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations and keeping all infos current ...

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Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations and keeping all infos current ...

See full review

Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...

See full review

Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...

See full review

Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...

See full review

Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations and keeping all infos current ...

See full review

Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed ...

See full review

Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...

See full review

Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations and keeping all infos current ...

See full review

Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed) (Results of an employee ...

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Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed) (Results of an employee survey) - Verbesserung der Nachrichtenfunktion (Alles-gelesen-Button; von der Abteilung erledigte Aufgaben ...

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Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed) (Results of an employee survey) - Verbesserung der Nachrichtenfunktion (Alles-gelesen-Button; von ...

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Manager

4 months ago

Verified

... the communication within our hotels has become much easier and much better with hotelkit. As a GM I love the repair-tool, with all its statistics. ...

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Marketing & Sales Manager

5 months ago

Verified

... Location Independent communication ...

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Marketing & Sales Manager

5 months ago

Verified

... Location Independent communication ...

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Marketing & Sales Manager

5 months ago

Verified

... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...

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Marketing & Sales Manager

5 months ago

Verified

... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...

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Marketing & Sales Manager

5 months ago

Verified

... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...

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Marketing & Sales Manager

5 months ago

Verified

... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...

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Marketing & Sales Manager

5 months ago

Verified

... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...

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Marketing & Sales Manager

5 months ago

Verified

... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...

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Marketing & Sales Manager

5 months ago

Verified

... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...

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Marketing & Sales Manager

5 months ago

Verified

... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...

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Marketing & Sales Manager

5 months ago

Verified

... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...

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2 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- ...

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2 months ago

Verified

... Die Software entwickelt sich stets weiter und bringt immer wieder neue Verbesserungen ...

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Owner

3 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

See full review

Managing Directors

5 months ago

Verified

... Much easier and clearer communication with hotelkit ...

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Managing Directors

5 months ago

Verified

... Communication is much easier and clearer. The "paper-war" is past. Information is distributed very quickly ...

See full review

Managing Directors

5 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

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Managing Directors

5 months ago

Verified

... Communication is much easier and clearer. The "paper-war" is past. Information is distributed very quickly ...

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Managing Directors

5 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

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Managing Directors

5 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

See full review

Owner

5 months ago

Verified

... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...

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Owner

5 months ago

Verified

... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...

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Owner

5 months ago

Verified

... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...

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Owner

5 months ago

Verified

... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...

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GM

7 months ago

Verified

... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...

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GM

7 months ago

Verified

... Somewhat difficult to reopen and to reallocate tasks and priorities once task is published. ...

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GM

7 months ago

Verified

... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...

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Hotel Coordinator

4 months ago

Verified

... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...

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Hotel Coordinator

4 months ago

Verified

... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...

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Hotel Coordinator

4 months ago

Verified

... Maybe the possibility of searching elderly repairing parts. Searching combinations like room number and cracked windows or something like this. ...

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Hotel Coordinator

4 months ago

Verified

... Maybe the possibility of searching elderly repairing parts. Searching combinations like room number and cracked windows or something like this. ...

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Hotel Coordinator

4 months ago

Verified

... Maybe the possibility of searching elderly repairing parts. Searching combinations like room number and cracked windows or something like this. ...

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Managing Director

4 months ago

Verified

... A service planning tool could be added. We are waiting for the PMS two-way interface. ...

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Director of Revenue & Reservations

3 months ago

Verified

... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...

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Director of Revenue & Reservations

3 months ago

Verified

... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...

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Director of Revenue & Reservations

3 months ago

Verified

... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...

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Director of Revenue & Reservations

3 months ago

Verified

... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...

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Director of Revenue & Reservations

3 months ago

Verified

... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...

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Director of Revenue & Reservations

3 months ago

Verified

... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...

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Director of Revenue & Reservations

3 months ago

Verified

... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...

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Director of Revenue & Reservations

3 months ago

Verified

... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...

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General Manager

7 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

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General Manager

7 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

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General Manager

7 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

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General Manager

7 months ago

Verified

... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an isolated solution like the current ...

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Assistant Manager

5 months ago

Verified

... Best way of communication, ...

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Shift supervisor Front Office

3 months ago

Verified

... Amazing digital tool ...

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Shift supervisor Front Office

3 months ago

Verified

... - Great connection between all the hotel members - The whole information is in the system, you can find everything as soon as you need it ...

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Shift supervisor Front Office

3 months ago

Verified

... Amazing digital tool ...

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Executive Assistant

2 months ago

Verified

... Hotelkit makes our daily communication easy ...

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Executive Assistant

2 months ago

Verified

... Hotelkit makes our daily communication easy ...

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Executive Assistant

2 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

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Executive Assistant

2 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

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Cluster Manager

3 months ago

Verified

... At the moment I dont know. The programm improves hisself more and more and we love it. So no other comment ...

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Hotelfachfrau

3 months ago

Verified

... You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability. ...

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Hotelfachfrau

3 months ago

Verified

... Time-saving, sustainable system for internal employee communication. ...

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Hotelfachfrau

3 months ago

Verified

... Time-saving, sustainable system for internal employee communication. ...

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General Manager

9 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...

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General Manager

9 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...

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General Manager

9 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...

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General Manager

9 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...

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General Manager

9 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project development are so well received. The system is constantly being further ...

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Senior Reservation Coordinator

7 months ago

Verified

... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...

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Senior Reservation Coordinator

7 months ago

Verified

... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...

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Reception

7 months ago

Verified

... best tool to organize ...

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Reception

7 months ago

Verified

... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...

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owner

7 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

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owner

7 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

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owner

7 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

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owner

7 months ago

Verified

... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...

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Director de Marketing

7 months ago

Verified

... It is an indispensable tool ...

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Director de Marketing

7 months ago

Verified

... Hotelkit has become an indispensable tool in our organization with more than 200 employees. Easy to implement, simple, effective and very operational. You are informed in real time of what is happening in your company, being able to act immediately, following incidents with clients, repairs, control ...

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Director de Marketing

7 months ago

Verified

... Hotelkit has become an indispensable tool in our organization with more than 200 employees. Easy to implement, simple, effective and very operational. You are informed in real time of what is ...

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Director de Marketing

7 months ago

Verified

... Hotelkit has become an indispensable tool in our organization with more than 200 employees. Easy to implement, simple, effective and very operational. You are informed in real time of what is happening in your company, being able to act immediately, following ...

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Directora General

7 months ago

Verified

... It is one of the most important programs in the management of our business ...

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Directora General

7 months ago

Verified

... It is one of the most important programs in the management of our business ...

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General Manager

3 months ago

Verified

... Hotelkit prooved to be the tool we were needing, to improve our productivity and to be able to share information in an easy and professional way. It has been a pleasure working with Hotelkit and ...

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Operations Manager

4 months ago

Verified

... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...

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Operations Manager

4 months ago

Verified

... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...

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Operations Manager

4 months ago

Verified

... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...

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Operations Manager

4 months ago

Verified

... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...

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Operations Manager

4 months ago

Verified

... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...

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Operations Manager

4 months ago

Verified

... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...

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Operations Manager

4 months ago

Verified

... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...

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HR-Assistentin

3 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

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HR-Assistentin

3 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

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HR-Assistentin

3 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

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Head of Revenue

2 months ago

Verified

... Hotelkit enables smooth communication & collaboration ...

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Head of Revenue

2 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track ...

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Head of Revenue

2 months ago

Verified

... Hotelkit enables smooth communication & collaboration ...

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Hotel Manager

5 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

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Hotel Manager

5 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

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GM

3 months ago

Verified

... •staff collaboration • internal ticketing system for Maintenance •task management A very good overal solution for hotels with various areas of work. ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying ...

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Project Manager Business Development

5 months ago

Verified

... By far the best hotel communication tool available. ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non ...

See full review

Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public ...

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Assistentin der Geschäftsführung

4 months ago

Verified

... fast internal communication with all employees. It simplifies everyday work enormously. You always have a clear overview of the day-to-day business and all important information is always "at ...

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CEO

5 months ago

Verified

... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...

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Head of reservation department

3 months ago

Verified

... Geat tool, decreased loss of information ...

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Head of reservation department

3 months ago

Verified

... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from more than one department and to save that info #communication #reporting Our maintencance ...

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Head of reservation department

3 months ago

Verified

... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from ...

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Head of reservation department

3 months ago

Verified

... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from more than one department and to save that info #communication #reporting Our maintencance service improved ...

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Human Resources Manager

6 months ago

Verified

... News, Handover, Tasks: very convenient! ...

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Human Resources Manager

6 months ago

Verified

... News, Handover, Tasks: very convenient! ...

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Human Resources Manager

6 months ago

Verified

... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...

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Human Resources Manager

6 months ago

Verified

... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...

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Human Resources Manager

6 months ago

Verified

... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...

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Human Resources Manager

6 months ago

Verified

... Answer option management in Tasks could be a bit more intuitive. It takes some time to figure out how to proceed for the desired result. ...

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Human Resources Manager

6 months ago

Verified

... News, Handover, Tasks: very convenient! ...

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Human Resources Manager

6 months ago

Verified

... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...

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Human Resources Manager

6 months ago

Verified

... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...

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CEO

7 months ago

Verified

... Constant further development in the interests of the customer ...

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Director

2 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

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Director

2 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

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Director

2 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

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Director

2 months ago

Verified

... I think could be improved the link between repetitive mothly or weekly task and more option to do check list on handover. ...

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Personalreferentin

7 months ago

Verified

... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...

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Personalreferentin

7 months ago

Verified

... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...

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Irish Mania Manager

4 months ago

Verified

... The things I like the most about hotelkit are the following points:- time saving- intuitive and user-friendly - simplifies the daily work - high efficiency - ...

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Hotel manager

5 months ago

Verified

... Arbeitserleichterung ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair ...

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Hotel manager

5 months ago

Verified

... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered ...

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Hotel manager

5 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered and shown directly with photos and/or videos and the specified ...

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Banquet supervisor

11 months ago

Verified

... So easy to use and more effective than any other app. ...

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F&B manager

3 months ago

Verified

... So easy to give the same information to all staff, its brilliant for staff to interact as well, the staff can spend 5 min and be up to speed with whats on that day in the hotel:) ...

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F&B manager

3 months ago

Verified

... I think it would be awesome if there was a messenger service in addition to handover. It would also be great if one could call one each other via hotelkit. ...

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F&B manager

3 months ago

Verified

... One hub for all info ...

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F&B manager

3 months ago

Verified

... One hub for all info ...

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F&B manager

3 months ago

Verified

... One hub for all info ...

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Director of Operations

9 months ago

Verified

... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...

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Director of Operations

9 months ago

Verified

... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...

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Director of Operations

9 months ago

Verified

... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...

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General Manager

9 months ago

Verified

... A much needed communication tool that improves collaboration and streamlines back end processes effectively. ...

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General Manager

9 months ago

Verified

... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...

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General Manager

9 months ago

Verified

... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...

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General Manager

9 months ago

Verified

... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...

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General Manager

9 months ago

Verified

... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...

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Accounting

1 months ago

Verified

... HSK, Maintenance and Employee Engagement ...

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Accounting

1 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

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Accounting

1 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

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Accounting

1 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

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Head of Sales & Marketing

3 months ago

Verified

... Personal contact. fast replies and the feeling that someone cares about out topics and problems. From day one you get exactly the help you need in building the perfect tool ...

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Head of Sales & Marketing

3 months ago

Verified

... Nothing so far. Teamkit is a fast and easy soluiton to organize and structurize company cooperations and building a useful tool to work together effectivly ...

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Head of Sales & Marketing

3 months ago

Verified

... Personal contact. fast replies and the feeling that someone cares about out topics and problems. From day one you get exactly the help you need in building the perfect tool ...

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CBDO

7 months ago

Verified

... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...

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CBDO

7 months ago

Verified

... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...

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CBDO

7 months ago

Verified

... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...

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CBDO

7 months ago

Verified

... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...

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CBDO

7 months ago

Verified

... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...

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General Manager

5 months ago

Verified

... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...

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General Manager

5 months ago

Verified

... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...

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Executive Housekeeper

6 months ago

Verified

... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...

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Executive Housekeeper

5 months ago

Verified

... We are currently struggling to ensure that our devices have a very quiet sound for notifications. We hear almost nothing, which is why we always tell employees that they always have to watch the iPod. ...

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Executive Housekeeper

5 months ago

Verified

... We are currently struggling to ensure that our devices have a very quiet sound for notifications. We hear almost nothing, which is why we always tell employees that they always have to watch the iPod. ...

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Executive Housekeeper

5 months ago

Verified

... We are currently struggling to ensure that our devices have a very quiet sound for notifications. We hear almost nothing, which is why we always tell employees that they always have to watch the iPod. ...

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Executive Housekeeper

5 months ago

Verified

... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...

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Executive Housekeeper

5 months ago

Verified

... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...

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HRM

6 months ago

Verified

... Efficiency, interactivity, transparency no need for other apps, aimed at hoteliers to communicate easily with one another suitable for those who do not have a hotel domain to download to their ...

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HRM

6 months ago

Verified

... Efficiency, interactivity, transparency no need for other apps, aimed at hoteliers to communicate easily with one another suitable for those who do not have a hotel domain to download to their ...

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Kitchen Assistant

2 months ago

Verified

... • The software is extremely convenient to operate. • It’s a quick way to communicate throughout the structure of a company. • It might be quick but it hasn’t compromised on being elaborate, ...

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Kitchen Assistant

2 months ago

Verified

... Quick yet Elaborate ...

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Kitchen Assistant

2 months ago

Verified

... • The software is extremely convenient to operate. • It’s a quick way to communicate throughout the structure of a company. • It might be quick but it hasn’t compromised on being elaborate, ...

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Geschäftsführer

12 months ago

Verified

... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...

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Geschäftsführer

12 months ago

Verified

... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...

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Geschäftsführer

12 months ago

Verified

... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...

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Geschäftsführer

12 months ago

Verified

... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...

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Geschäftsführer

12 months ago

Verified

... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...

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Geschäftsführer

12 months ago

Verified

... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...

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Geschäftsführer

12 months ago

Verified

... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...

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Geschäftsführer

12 months ago

Verified

... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...

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Geschäftsführer

12 months ago

Verified

... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...

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General Manager

12 months ago

Verified

... the tools are easy fr anyone to use, fast and straight to the point of what you need to know ...

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HR Generalist

11 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

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HR Generalist

11 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

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HR Generalist

11 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

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HR Generalist

11 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

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HR Generalist

11 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

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HR Generalist

11 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

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Housekeeping Manager

3 months ago

Verified

... Nothing on top of my head, honestly. Guess connectivity couuld be a little faster from time to time. Marking checklist items as done is challenging sometimes. If you are too fast, the items get ...

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Housekeeping Manager

3 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...

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Housekeeping Manager

3 months ago

Verified

... Nothing on top of my head, honestly. Guess connectivity couuld be a little faster from time to time. Marking checklist items as done is challenging sometimes. If you are too fast, the items get ...

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Housekeeping Manager

3 months ago

Verified

... Nothing on top of my head, honestly. Guess connectivity couuld be a little faster from time to time. Marking checklist items as done is challenging sometimes. If you are too fast, the items get ...

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Fitnesstrainer & Saunameister

8 months ago

Verified

... To be honest, I can’t think of anything at the moment - hotelkit meets all my needs and I am more than satisfied with the range of functions of the program. ...

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Fitnesstrainer & Saunameister

8 months ago

Verified

... I always have all the information with me on my mobile because I am often out and about in the house and that is extremely practical. ...

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HR Manager

5 months ago

Verified

... Hotelkit smoothened the communication within departments and helps us save time in maintenance. we were able to switch off whatsapp chat and dropbox use once everyone has adapted to use hotelkit. Good experience with onboarding and training, short answer time for support. software is very specifically ...

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HR Manager

5 months ago

Verified

... Hotelkit smoothened the communication within departments and helps us save time in maintenance. we were able to switch off whatsapp chat and dropbox use once everyone has adapted to use hotelkit. Good experience with onboarding and training, short answer time for support. software is very specifically designed for hotels and their need ...

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HR Manager

5 months ago

Verified

... App has sometimes issues, filters need to be set or deleted wisely, and not all features are available on the app. desktop version is a lot easier to use, but 80% of employees work with the app only. ...

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Guest Relations Manager

4 months ago

Verified

... Everything. Handover, ideas, maintenance tickets, calendar, check lists/tasks. Fantastic tool. and great customer service. The notifications always keep us up to speed. ...

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Guest Relations Manager

4 months ago

Verified

... Tasks with a weekly deadline with the option of the task to show under "today".Task only shows at deadline date, and I would like it to show everyday under "Today" (because it is a task that is ...

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Guest Relations Manager

4 months ago

Verified

... Everything. Handover, ideas, maintenance tickets, calendar, check lists/tasks. Fantastic tool. and great customer service. The notifications always keep us up to speed. ...

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GM

3 months ago

Verified

... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...

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GM

3 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

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GM

3 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

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GM

3 months ago

Verified

... So far its very helpful tools for our team members make their daily tasks smoothly. may be more enhancement of the new of the system on the platform ...

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GM

3 months ago

Verified

... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...

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GF

3 months ago

Verified

... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...

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GF

3 months ago

Verified

... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...

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GF

3 months ago

Verified

... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...

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GF

3 months ago

Verified

... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...

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GF

3 months ago

Verified

... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...

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GF

3 months ago

Verified

... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...

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Personalbüro-Mitarbeiter

3 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...

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Personalbüro-Mitarbeiter

3 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...

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Personalbüro-Mitarbeiter

3 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also really like the fact that there is now an interface to Gastromatic. This makes adding new users ...

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HR

3 months ago

Verified

... Easy handling and long range ...

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HR

3 months ago

Verified

... When you start, you can send an invitation email - it would be good if there was a registration link for the employees in there. So that they don't have to go to the homepage again. ...

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HR

3 months ago

Verified

... When you start, you can send an invitation email - it would be good if there was a registration link for the employees in there. So that they don't have to go to the homepage again. ...

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HR

3 months ago

Verified

... That employees can also log in using their mobile phones - not everyone has a PC in front of them - but I can still reach everyone easy to use. ...

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HR

3 months ago

Verified

... When you start, you can send an invitation email - it would be good if there was a registration link for the employees in there. So that they don't have to go to the homepage again. ...

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HR

3 months ago

Verified

... When you start, you can send an invitation email - it would be good if there was a registration link for the employees in there. So that they don't have to go to the homepage again. ...

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Owner

2 months ago

Verified

... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...

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Owner

2 months ago

Verified

... The ongoing improvements are always good! I find it difficult to come up with suggestions for improvements to Hotelkit, because from our point of view the software is almost perfect. All the updates that have been introduced over time are spot on and show how well the team behind Hotelkit understands the pulse of the times and the needs of users. Hotelkit has become an indispensable companion in our everyday work - every detail seems well thought out, every feature is an asset. There is nothing else we would want, because the system offers exactly what we need to do our work efficiently and with joy. So our only request would be to give a big compliment and send a heartfelt thank you to the entire Hotelkit team - for the constant development, the great ...

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Owner

2 months ago

Verified

... The ongoing improvements are always good! I find it difficult to come up with suggestions for improvements to Hotelkit, because from our point of view the software is almost perfect. All the updates ...

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Owner

2 months ago

Verified

... A must for every hotel with employees ...

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Owner

2 months ago

Verified

... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our collaboration and plays a crucial role in the satisfaction of our guests. For us, Hotelkit is not just a tool - it is our daily companion, our reliable helper that ensures that everything runs smoothly ...

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Owner

2 months ago

Verified

... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...

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Owner

2 months ago

Verified

... A must for every hotel with employees ...

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House technician

2 months ago

Verified

... The Hotelkit system is very well done! Hotelkit system is very well done! Hotelkit system is very well done! ...

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Front Office Agent

1 months ago

Verified

... The system itself is stable and only needs some fine-tuning here and there. But all in all just Great and helpfull! ...

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Front Office Agent

1 months ago

Verified

... The system itself is stable and only needs some fine-tuning here and there. But all in all just Great and helpfull! ...

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Front Office Agent

1 months ago

Verified

... The system itself is stable and only needs some fine-tuning here and there. But all in all just Great and helpfull! ...

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Front Office Agent

1 months ago

Verified

... There are private and public message which I can use even E-mail is not available in this platform. It is faster. ...

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Front Office Agent

1 months ago

Verified

... There are private and public message which I can use even E-mail is not available in this platform. It is faster. ...

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Front Office Agent

1 months ago

Verified

... There are private and public message which I can use even E-mail is not available in this platform. It is faster. ...

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Front Office Agent

1 months ago

Verified

... Announcement ...

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User Interface

Functional

Hoteliers often find the user interface of hotelkit's Employee Engagement Software to be generally effective, with particular praise for its modern and visually appealing design. Some users appreciate the system's intuitiveness and describe it as self-explanatory, highlighting that first-time users can navigate it without significant training. The responsiveness of the interface on mobile devices, however, draws mixed reactions, as some users encounter issues with certain features not rendering well on smaller screens. Users desire additional customization options, such as a mobile preview for desktop article creation and the inclusion of a dark mode. While many feel the interface presents data and information clearly, there are suggestions for improving search functionality and expanding language support to enhance overall accessibility. These insights underscore a balanced perspective where visuals and base usability are strong, yet there's room for enhanced customization and accessibility features.

Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations and keeping all infos current ...

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Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed ...

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Assistent der Geschäftsführung

5 months ago

Verified

... Perfect way to reach each team member with the required informations and keeping all infos current ...

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Assistent der Geschäftsführung

5 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the newsfeed) (Results of an employee survey) - Verbesserung der Nachrichtenfunktion ...

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Manager

4 months ago

Verified

... It is still hard to find older postings, so please improve the searching tool ...

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Manager

4 months ago

Verified

... the communication within our hotels has become much easier and much better with hotelkit. As a GM I love the repair-tool, with all its statistics. ...

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Marketing & Sales Manager

5 months ago

Verified

... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...

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2 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- ...

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2 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- ...

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Owner

3 months ago

Verified

... Austrian Hotel Owner Review of hotelkit ...

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Owner

5 months ago

Verified

... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...

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GM

7 months ago

Verified

... Somewhat difficult to reopen and to reallocate tasks and priorities once task is published. ...

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Hotel Coordinator

4 months ago

Verified

... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...

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Director of Revenue & Reservations

3 months ago

Verified

... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...

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General Manager

7 months ago

Verified

... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...

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Assistant Manager

5 months ago

Verified

... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...

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Assistant Manager

5 months ago

Verified

... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...

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Assistant Manager

5 months ago

Verified

... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...

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Assistant Manager

5 months ago

Verified

... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...

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Assistant Manager

5 months ago

Verified

... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...

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Executive Assistant

2 months ago

Verified

... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...

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Executive Assistant

2 months ago

Verified

... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...

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Reception

7 months ago

Verified

... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...

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Reception

7 months ago

Verified

... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...

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Reception

7 months ago

Verified

... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...

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owner

7 months ago

Verified

... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...

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owner

7 months ago

Verified

... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...

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owner

7 months ago

Verified

... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...

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Directora General

7 months ago

Verified

... What I like the most is how useful and intuitive it is. It makes it much easier for you to manage everything related to the business both at the personal level, as well as calendars, transmission of ...

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Operations Manager

4 months ago

Verified

... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...

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Operations Manager

4 months ago

Verified

... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...

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HR-Assistentin

3 months ago

Verified

... Super great app ...

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HR-Assistentin

3 months ago

Verified

... I think it would be great if there was also the option to work with different colors and, if necessary, with graphics and images. ...

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Head of Revenue

2 months ago

Verified

... Hotelkit enables smooth communication & collaboration ...

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Head of Revenue

2 months ago

Verified

... It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and ...

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Accounting

1 months ago

Verified

... Really cool product, almost self-explaining ...

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Accounting

1 months ago

Verified

... What could ease my work would be if search keys in tasks are more convenient. Sometimes it takes me a lot of time finding what I'm searching for. ...

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Accounting

1 months ago

Verified

... What could ease my work would be if search keys in tasks are more convenient. Sometimes it takes me a lot of time finding what I'm searching for. ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section for each single task, handover etc. also adds a lot of value to the communication. No more annoying messenger chats or group mail with 10 or more recipients were no one knows what their colleagues write back. The Handbook not just saves a lot of paper, everyone has access to the most important information, documents and standards – even pictures and videos can be uploaded. The calendar tool is also really helpful and works inside a “closed ...

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Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long ...

See full review

Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group ...

See full review

Project Manager Business Development

5 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single employee doesn´t get flooded in their outlook account. You work at the front office and want to know how the restaurant service went last night? Just check the restaurants managers handover to the hotel director. And if something should remain private: just send it non-public. The “comment” section ...

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Assistentin der Geschäftsführung

4 months ago

Verified

... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...

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Assistentin der Geschäftsführung

4 months ago

Verified

... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...

See full review

Assistentin der Geschäftsführung

4 months ago

Verified

... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...

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CEO

5 months ago

Verified

... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...

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Head of reservation department

3 months ago

Verified

... calendar improvement at overview could be better, too confusing if there are more groups / entries than just one or two #calendar ...

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Head of reservation department

3 months ago

Verified

... calendar improvement at overview could be better, too confusing if there are more groups / entries than just one or two #calendar ...

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Head of reservation department

3 months ago

Verified

... Geat tool, decreased loss of information ...

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Human Resources Manager

6 months ago

Verified

... Answer option management in Tasks could be a bit more intuitive. It takes some time to figure out how to proceed for the desired result. ...

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Human Resources Manager

6 months ago

Verified

... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...

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Human Resources Manager

6 months ago

Verified

... Answer option management in Tasks could be a bit more intuitive. It takes some time to figure out how to proceed for the desired result. ...

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CEO

7 months ago

Verified

... We use HotelKit in-house and as a collaboration solution. With Hotelkit, all users are always up to date on all processes. It helps enormously with smooth communication and, above all, has a high level ...

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Director

2 months ago

Verified

... I think could be improved the link between repetitive mothly or weekly task and more option to do check list on handover. ...

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Director

2 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

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Director

2 months ago

Verified

... I think could be improved the link between repetitive mothly or weekly task and more option to do check list on handover. ...

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Personalreferentin

7 months ago

Verified

... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...

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Hotel manager

5 months ago

Verified

... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...

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Hotel manager

5 months ago

Verified

... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...

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Hotel manager

5 months ago

Verified

... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...

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Hotel manager

5 months ago

Verified

... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...

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Hotel manager

5 months ago

Verified

... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...

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Hotel manager

5 months ago

Verified

... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...

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Banquet supervisor

11 months ago

Verified

... If there will be existing checklist tablets we can use in an instant for different departments. We can use less time organizing tablets. ...

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Banquet supervisor

11 months ago

Verified

... If there will be existing checklist tablets we can use in an instant for different departments. We can use less time organizing tablets. ...

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Banquet supervisor

11 months ago

Verified

... So easy to use and more effective than any other app. ...

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Director of Operations

9 months ago

Verified

... The only thing that could be improved would be a better overview of all messages, tasks and news. With some people who are heavily involved in the system, the messages often pile up and you lose ...

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Director of Operations

9 months ago

Verified

... The only thing that could be improved would be a better overview of all messages, tasks and news. With some people who are heavily involved in the system, the messages often pile up and you lose ...

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General Manager

5 months ago

Verified

... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...

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General Manager

5 months ago

Verified

... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...

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Executive Housekeeper

6 months ago

Verified

... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...

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Executive Housekeeper

5 months ago

Verified

... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...

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Executive Housekeeper

5 months ago

Verified

... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...

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HRM

6 months ago

Verified

... Easy communication tool for all hotel team members, playful and fun ...

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Kitchen Assistant

2 months ago

Verified

... Quick yet Elaborate ...

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Geschäftsführer

12 months ago

Verified

... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...

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Geschäftsführer

12 months ago

Verified

... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...

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HR Generalist

11 months ago

Verified

... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...

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HR Generalist

11 months ago

Verified

... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...

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HR Generalist

11 months ago

Verified

... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...

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Housekeeping Manager

3 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...

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Housekeeping Manager

3 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...

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Housekeeping Manager

3 months ago

Verified

... Nothing on top of my head, honestly. Guess connectivity couuld be a little faster from time to time. Marking checklist items as done is challenging sometimes. If you are too fast, the items get ...

See full review

Fitnesstrainer & Saunameister

8 months ago

Verified

... I always have all the information with me on my mobile because I am often out and about in the house and that is extremely practical. ...

See full review

HR Manager

5 months ago

Verified

... App has sometimes issues, filters need to be set or deleted wisely, and not all features are available on the app. desktop version is a lot easier to use, but 80% of employees work with the app only. ...

See full review

HR Manager

5 months ago

Verified

... App has sometimes issues, filters need to be set or deleted wisely, and not all features are available on the app. desktop version is a lot easier to use, but 80% of employees work with the app only. ...

See full review

HR Manager

5 months ago

Verified

... Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property. ...

See full review

Guest Relations Manager

4 months ago

Verified

... Tasks with a weekly deadline with the option of the task to show under "today".Task only shows at deadline date, and I would like it to show everyday under "Today" (because it is a task that is ...

See full review

Guest Relations Manager

4 months ago

Verified

... Everything. Handover, ideas, maintenance tickets, calendar, check lists/tasks. Fantastic tool. and great customer service. The notifications always keep us up to speed. ...

See full review

GM

3 months ago

Verified

... So far its very helpful tools for our team members make their daily tasks smoothly. may be more enhancement of the new of the system on the platform ...

See full review

Personalbüro-Mitarbeiter

3 months ago

Verified

... Unfortunately, the software has minor bugs that can sometimes be annoying. For example, the dark mode on the iPhone is not perfectly implemented and you cannot see all the fields. ...

See full review

House technician

2 months ago

Verified

... That man can do video conferences That man can do video conferences! That man can do video conferences! Everything is great and practical! ...

See full review

General manager

1 months ago

Verified

... The system is quite straightforward and perfect interface connection with our CLOCK+ PMS. Very very helpful and good algorithms. I look forward to other enhancements of the system. ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Communication Improvement
User-Friendly Interface
Task Management
Integration with Existing Systems
Maintenance and Repairs
Performance and Speed Issues
Paperless Checklists
Searching and Sorting Functionality

Partners Most Frequently Mention

Integrated Communication Tools
Extensive Customization with Third-party Integrations
User-Friendly Interface
Operational Efficiency Tools
Multi-Property Management
Industry Recognition
Developed by Hoteliers

What Types of Hotels hotelkit is Popular For

Size

363 | Large (75-199 room)

202 | Medium (25-74 room)

20 | Small (10-24 room)

163 | X-Large (200+ room)

16 | X-Small (1-9 room)

Country

295 | Germany

152 | Austria

65 | Switzerland

29 | Spain

24 | Italy

19 | United Kingdom

16 | India

13 | Norway

12 | France

10 | Saudi Arabia

8 | United Arab Emirates

8 | Belgium

5 | Nigeria

5 | Oman

5 | United States of America

4 | Netherlands

4 | Zambia

4 | Portugal

3 | Slovakia

3 | Sweden

3 | Romania

3 | Malta

3 | Russian Federation

3 | Madagascar

3 | Australia

2 | Thailand

2 | South Africa

2 | Rwanda

2 | Hungary

2 | Poland

2 | Indonesia

2 | Philippines

2 | Tunisia

2 | Morocco

1 | Maldives

1 | Bahrain

1 | Lebanon

1 | Sri Lanka

1 | Turkey

1 | Chad

1 | Qatar

1 | Gabon

1 | Bangladesh

1 | Armenia

1 | Senegal

1 | Andorra

1 | Kuwait

1 | Cyprus

1 | Mexico

Type

193 | Bed & Breakfast & Inns

260 | Boutiques

206 | Branded Hotels

7 | Casinos

296 | City Center Hotels

190 | Airport/Conference Hotels

73 | Extended Stay & Serviced Apartments

40 | Hostels

109 | Limited Service & Budget Hotels

240 | Luxury Hotels

4 | Motels

170 | Resorts

24 | RV Parks & Campgrounds

10 | Vacation Rentals & Villas

Region

6 | North America

646 | Europe

28 | Asia Pacific

3 | Oceania

26 | Middle East

23 | Africa

Category

583 | Staff Collaboration Tools

397 | Hotel Maintenance Software

256 | Housekeeping Software

316 | Employee Engagement Software

What is hotelkit?

Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
**hotelkit (Staff Engagement)** is an advanced staff communication and task management platform tailored specifically for hotels. This software excels in enhancing real-time communication, streamlining task management, and integrating seamlessly with existing systems like Property Management Systems (PMS) and guest messaging tools. Its ability to create efficient, paperless checklists and facilitate smooth inter-departmental communication makes daily operations more efficient and less prone to errors. By using hotelkit, teams can quickly handle maintenance and repair tasks through optimized workflows, ensuring nothing falls through the cracks. The platform allows staff to stay updated with hotel changes and updates via Handovers and News features, fostering a well-informed and cohesive working environment. Moreover, its social stream feature empowers teams to share moments and achievements, boosting morale and encouraging a sense of community. Hotelkit’s ease of integration into current business operations ensures that transitioning to this system is smooth, providing immediate improvements in internal operations and overall guest satisfaction. It is an invaluable tool for any hotel looking to enhance coordination, efficiency, and staff engagement.

View website

Capabilities

Share Special Moments with Your Team

Boost Team Spirit

Connected on one platform

GDPR proof Exchange

Time-efficient communication

Features

Messaging & Communication

4/5 features

Content Management

4/5 features

Feedback & Surveys

4/5 features

Benefits & Recognition

4/5 features

Workflow Automation

4/5 features

hotelkit Reviews Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, hotelkit (Staff Engagement) is the #1 most trending product in the Employee Engagement Software category (out of 12) and the #15 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

hotelkit Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Hotelkit Average Hotelkit

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

14

Success Stories

23

References

20

Featured Customers

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Hotelkit Reviews

Hotelier Rating

Excellent
661
Very Good
69
Average
29
Poor
15
Terrible
8

Property Size

  • X-Small (16)
  • Small (20)
  • Medium (202)
  • Large (363)
  • X-Large (163)

Country

  • Germany
    Germany
    (295)
  • Austria
    Austria
    (152)
  • Switzerland
    Switzerland
    (65)
  • Spain
    Spain
    (29)
  • Italy
    Italy
    (24)
  • United Kingdom
    United Kingdom
    (19)
  • India
    India
    (16)
  • Norway
    Norway
    (13)
  • France
    France
    (12)
  • Saudi Arabia
    Saudi Arabia
    (10)
  • United Arab Emirates
    United Arab Emirates
    (8)
  • Belgium
    Belgium
    (8)
  • Nigeria
    Nigeria
    (5)
  • Oman
    Oman
    (5)
  • United States of America
    United States of America
    (5)
  • Netherlands
    Netherlands
    (4)
  • Zambia
    Zambia
    (4)
  • Portugal
    Portugal
    (4)
  • Slovakia
    Slovakia
    (3)
  • Sweden
    Sweden
    (3)
  • Romania
    Romania
    (3)
  • Malta
    Malta
    (3)
  • Russian Federation
    Russian Federation
    (3)
  • Madagascar
    Madagascar
    (3)
  • Australia
    Australia
    (3)
  • Thailand
    Thailand
    (2)
  • South Africa
    South Africa
    (2)
  • Rwanda
    Rwanda
    (2)
  • Hungary
    Hungary
    (2)
  • Poland
    Poland
    (2)
  • Indonesia
    Indonesia
    (2)
  • Philippines
    Philippines
    (2)
  • Tunisia
    Tunisia
    (2)
  • Morocco
    Morocco
    (2)
  • Maldives
    Maldives
    (1)
  • Bahrain
    Bahrain
    (1)
  • Lebanon
    Lebanon
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • Turkey
    Turkey
    (1)
  • Chad
    Chad
    (1)
  • Qatar
    Qatar
    (1)
  • Gabon
    Gabon
    (1)
  • Bangladesh
    Bangladesh
    (1)
  • Armenia
    Armenia
    (1)
  • Senegal
    Senegal
    (1)
  • Andorra
    Andorra
    (1)
  • Kuwait
    Kuwait
    (1)
  • Cyprus
    Cyprus
    (1)
  • Mexico
    Mexico
    (1)

Region

  • North America
    North America
    (6)
  • Europe
    Europe
    (646)
  • Asia Pacific
    Asia Pacific
    (28)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (26)
  • Africa
    Africa
    (23)

Hoteliers say

Hoteliers like Hotelkit for its real-time communication, efficient task management, and integration with existing systems such as PMS and guest messaging. Users praise its ability to streamline maintenance and repair workflows, create paperless checklists, and improve inter-departmental communication. Some areas of improvement include better integration with external calendars, enhanced search functionality, and optimization for multi-property usage. Overall, Hotelkit is seen as a vital tool that significantly enhances internal operations and guest satisfaction.

AI-generated from the text of customer reviews

Communication Improvement
User-Friendly Interface
Task Management
Integration with Existing Systems
Maintenance and Repairs
Performance and Speed Issues
Paperless Checklists
Searching and Sorting Functionality
10

HSK, Maintenance and Employee Engagement

Accounting from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)

Verified
1 months ago
Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I really love working with hotelkit!
Country Austria
Accounting
Small Hotel
Gera from hotelkit replied
Wow! We are happy to hear that hotelkit helps you to stay organized and especially in sync with your colleagues! :-) Thank you for sharing!
10

Really cool product, almost self-explaining

Accounting from 75-99 room Boutique in Leogang (Austria)

Verified
1 months ago
Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily
Country Austria
Accounting
Large Hotel
Gera from hotelkit replied
Thank you for taking the time to support us with your review. You made a significant contribution to our success.
10

Amazing daily usage

General manager from 25-49 room Bed & Breakfast & Inn in Mumbai (India)

Verified
1 months ago
The system is quite straightforward and perfect interface connection with our CLOCK+ PMS. Very very helpful and good algorithms. I look forward to other enhancements of the system.
Country India
General manager
Medium Hotel
Gera from hotelkit replied
Thank you for your kind words and for helping us improve.
9

Announcement

Front Office Agent from 100 to 199 room Bed & Breakfast & Inn in Raunheim (Germany)

Verified
1 months ago
There are private and public message which I can use even E-mail is not available in this platform. It is faster.
Country Germany
Front Office Agent
Large Hotel
Gera from hotelkit replied
Thanks for taking the time to review us!
10

Great System!

Front Office Agent from 100 to 199 room Bed & Breakfast & Inn in Frankfurt (Germany)

Verified
1 months ago
I think it's great that the system is so easy to use and you can find your way around even if you've never used it before. It's very user-friendly and versatile.
Country Germany
Front Office Agent
Large Hotel
Gera from hotelkit replied
Thanks for highlighting that hotelkit is user-friendly - we appreciate your feedback!
10

Hotel kit is super!

House technician from 100 to 199 room Bed & Breakfast & Inn in Munich (Germany)

Verified
2 months ago
The Hotelkit system is very well done! Hotelkit system is very well done! Hotelkit system is very well done!
Country Germany
House technician
Large Hotel
Gera from hotelkit replied
Thanks for your brief but positive review - we appreciate you taking the time!
9

Quick yet Elaborate

Kitchen Assistant from 50-74 room Bed & Breakfast & Inn in Lech (Austria)

Verified
2 months ago
• The software is extremely convenient to operate. • It’s a quick way to communicate throughout the structure of a company. • It might be quick but it hasn’t compromised on being elaborate, which makes it so easy to understand . • All communications taking place under one portal makes it a super effective way to ensure quality of service.
Country Austria
Kitchen Assistant
Medium Hotel
Gera from hotelkit replied
Thanks for taking the time for such a detailed review after using hotelkit for only a short time. We appreciate it!
10

A must for every hotel with employees

Owner from 25-49 room Bed & Breakfast & Inn in Uderns (Austria)

Verified
2 months ago
Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our collaboration and plays a crucial role in the satisfaction of our guests. For us, Hotelkit is not just a tool - it is our daily companion, our reliabl...
Country Austria
Owner
Medium Hotel
Gera from hotelkit replied
Your review made our day! Thank you for highlighting so many details about how we can support you and your team.
10

Great support & comprehensive system

Marketing & Sales from 100 to 199 room Luxury Hotel in Rimbach (Germany)

Verified
2 months ago
Flexible use of the various systems, fast support and constant development of possibilities.
Country Germany
Marketing & Sales
Large Hotel
Gera from hotelkit replied
Your feedback is important to us, and we are grateful you took the time to share your thoughts.
8

the best hotel tool.

Director from 25-49 room Boutique in Madrid (Spain)

Verified
2 months ago
It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and schedule activities.
Country Spain
Director
Medium Hotel
Gera from hotelkit replied
Wow! Glad to hear we can help you improve communication and efficiency. Thanks for sharing!
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 32

Expert Q&A and Partner Recommendations

Submit Recommendation

Partners say

Industry experts recommend hotelkit for its robust ability to streamline hotel operations by connecting teams via a centralized platform. Unique features include comprehensive communication tools like GDPR-compliant chat and social feed, effective multi-property management, extensive third-party integrations, and digital checklists for daily tasks. Despite its many strengths, some experts point out potential downsides like high complexity, initial setup time, and frequent updates which may require continuous learning.

AI-generated from the text of customer reviews

Integrated Communication Tools
Extensive Customization with Third-party Integrations
User-Friendly Interface
Operational Efficiency Tools
Multi-Property Management
Industry Recognition
Developed by Hoteliers
Question:

What does this product or service do well?

Answer:

Hotelkit is a great tool for structured communication. The various possibilities are creating values not only for hotels but also for partner software! We value the partnership and a fantastic service level of Hotelkit very much!

Question:

What differentiates this product or service from the competition?

Answer:

Personalized service, multifunctionality and a good API. Partnership relations are handled with care and focus. Overcoming and solving difficulties is managed very well by the Hotelkit team. We are happy with this great partnership.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Internal communications in Hotels are key for a successful management. Staff is informed and managed easily with e.g. the housekeeping functionality of Hotelkit. I highly recommend using a tool to ensure smooth operations.

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Support

Verified Support

hotelkit has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

94%

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