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Hotel Effectiveness PerfectEngage by Actabl
4.7 (149 REVIEWS)
HT Score
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Gaurav, Steve, Jaime + 48 more experts recommend Actabl
Read RecommendationsHotel Effectiveness PerfectEngage by Actabl
Ranked 2 (out of 12) in Employee Engagement Software
Unify communication and build stronger team connection.
92% recommended by 1741 hotels
Rosewood, Montage, Posadas & 1738 others
Bell - AI powered product analyst
I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
The employee engagement software by Actabl is valued in the hotel industry for enhancing team communication and improving employee satisfaction through its robust feedback and training systems. However, it needs better integration of tools like chat and scheduling to streamline workflows and improve productivity. The software aids in increasing employee retention by fostering a collaborative culture, though it could benefit from clearer strategic direction and a more structured onboarding process to fully support hotel operations.
Rosewood, Montage, Posadas & 1738 others
Read their reviewsWhat Types of Hotels Actabl is Popular For
Size
49 | X-Small (1-9 room)
39 | Small (10-24 room)
213 | Mid-Sized (25-74 room)
994 | Large (75-199 room)
1041 | X-Large (200+ room)
Country
1894 | United States of America
95 | Mexico
56 | Canada
27 | United Kingdom
26 | United Arab Emirates
19 | Sweden
16 | India
15 | Norway
11 | South Africa
10 | Turkey
9 | Saudi Arabia
8 | Spain
7 | Italy
6 | Japan
6 | Indonesia
6 | Ireland
5 | Cyprus
5 | Thailand
5 | Bahamas
5 | Singapore
4 | Vietnam
4 | China
4 | Australia
4 | Malaysia
3 | Morocco
3 | Cayman Islands
3 | Netherlands
3 | Egypt
3 | Austria
3 | Colombia
3 | Hungary
2 | Poland
2 | Ethiopia
2 | Brazil
2 | Sri Lanka
2 | Czech Republic
2 | Belgium
2 | Portugal
2 | Pakistan
2 | Puerto Rico
2 | Turks and Caicos Islands
2 | Kazakhstan
2 | Peru
2 | Qatar
2 | Oman
2 | Jordan
2 | Bahrain
1 | Panama
1 | Finland
1 | Rwanda
1 | Switzerland
1 | Greece
1 | Belize
1 | Hong Kong
1 | Kenya
1 | Germany
1 | France
1 | Bangladesh
1 | Philippines
1 | Denmark
1 | Montenegro
1 | Albania
1 | Maldives
1 | Laos
1 | Guatemala
1 | Cambodia
1 | Fiji
1 | Kuwait
Type
1280 | Branded Hotels
1064 | Luxury Hotels
949 | Boutiques
914 | Resorts
816 | Bed & Breakfast & Inns
724 | Airport/Conference Hotels
595 | City Center Hotels
473 | Limited Service & Budget Hotels
223 | Extended Stay & Serviced Apartments
103 | Casinos
102 | Hostels
74 | Vacation Rentals & Villas
61 | Motels
54 | RV Parks & Campgrounds
Region
2045 | North America
112 | Europe
62 | Asia Pacific
57 | Middle East
18 | Africa
13 | Central America
9 | South America
5 | Oceania
Category
712 | Concierge Software
574 | Scheduling & Workforce Management
518 | Business Intelligence
492 | Housekeeping Software
418 | Hotel Maintenance Software
390 | Staff Collaboration Tools
149 | Employee Engagement Software
87 | Hotel Accounting Software
Didn’t find what you were looking for?
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectEngage by Actabl is a comprehensive workforce and task management platform designed specifically for the hospitality industry. It enhances operational efficiency by streamlining scheduling, cross-departmental communication, and maintenance task tracking. This platform aids in improving customer satisfaction and operational outcomes through tools like guest messaging, labor cost management, and real-time performance tracking. PerfectEngage facilitates instant communication through a secure hub, allowing managers to share updates and alerts across properties easily, ensuring the hotel team remains informed and engaged.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Actabl products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Actabl Reviews Analyzed: 5
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Actabl Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Actabl
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Actabl's Provided Description:
"PerfectEngage™ makes it easy for managers to reach individuals or groups instantly. Share updates, announcements, or alerts across one property or the entire portfolio — all managed in a single, secure communication hub designed to keep everyone informed and engaged."
FAQs
Capabilities
Simplify Communication Across Every Property
Simplify Communication Across Every Property
PerfectEngage™ is a secure, built-in communication hub that connects hotel leaders and staff in real time. Managers can message individuals, departments, or entire properties instantly — sharing updates, announcements, and alerts in one centralized platform. Every message is tracked for visibility and accountability, keeping teams aligned, informed, and engaged across every property and portfolio.
Connect Teams Through One Unified Platform
Connect Teams Through One Unified Platform
PerfectEngage™ lets hotel teams manage communication, scheduling, time-off requests, and wellness check-ins all in one place. Managers and employees stay connected through a single, easy-to-use system that keeps operations running smoothly and engagement high — replacing scattered tools and messages with clear, coordinated communication across departments and properties.s check-ins.
Keep Every Team Informed and Engaged
Keep Every Team Informed and Engaged
PerfectEngage™ gives hotel teams the fastest, easiest way to share information and stay connected. Instantly send updates, safety alerts, or company news to specific groups or entire properties. With built-in tracking and a mobile-friendly design, every employee stays informed — reducing confusion, increasing accountability, and creating a more connected and motivated workforce.
The Complete Labor Intelligence Platform for Hotels
The Complete Labor Intelligence Platform for Hotels
Hotel Effectiveness® is the only end-to-end labor management solution built specifically for hotels and hotel management companies. From forecasting and scheduling to communication and benchmarking, it unites every aspect of workforce management in one platform. Designed by hoteliers for hoteliers, it gives leaders the clarity and control to optimize labor costs, improve productivity, and protect profitability across every property.
Instantly Share News Across Teams and Properties
Instantly Share News Across Teams and Properties
Keep every employee informed with quick, one-way announcements from corporate or property leadership. PerfectEngage™ allows managers to share updates, policies, or news across specific teams, departments, or the entire company — all in one secure, centralized feed.
Recognize and Celebrate Your Team
Recognize and Celebrate Your Team
The built-in newsfeed celebrates birthdays and work anniversaries automatically, based on employee records — helping leaders acknowledge team members’ contributions effortlessly. These small but meaningful moments strengthen engagement, boost morale, and build a culture of appreciation across every property and department.
Measure Communication and Team Participation
Measure Communication and Team Participation
Monitor how your team connects and communicates with built-in engagement reporting.
Features
Messaging & Communication
4/5 features
Content Management
4/5 features
Feedback & Surveys
4/5 features
Benefits & Recognition
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
PerfectLabor
Scheduling & Workforce Management
Our easy-to-use software solves your hotel's labor crunch, so you can reduce labor costs, increase profits, improve productivity, and sell to full occupancy.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectEngage by Actabl is the #2 most trending product in the Employee Engagement Software category (out of 12) and the #53 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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References
Actabl doesn’t have any references available
Featured Customers
More Products by Actabl
Hotelier Rating
Looking for specific info?
10
Profitsword
General Manager from 100 to 199 room in Ocean City (United States of America)
Verified
9 days ago
I have enjoyed using this platform to better understand our Hotels Revenue management side as well as our labor cost. The site has helped me to better manage our property and cost this year!
United States of America
United States of America
General Manager
Large Hotel
10
Upfront View and Present
Chief Engineer from 100 to 199 room Bed & Breakfast & Inn in Boise (United States of America)
Verified
10 days ago
The program places items in need front and present. Items need are where they should be which makes for fast decision making and time management. For my use it makes the job easier.
United States of America
United States of America
Chief Engineer
Large Hotel
10
Great for Universal Hotel Communications
Convention Service Coordinator from 500+ room Luxury Hotel in Louisville (United States of America)
Verified
10 days ago
Its very easily laid out for anyone to use, I mainly use it to book VIP amenities and as a way for the hotel to know what VIPs are staying with us.
United States of America
United States of America
Convention Service Coordinator
X-Large Hotel
10
Great system to keep payroll costs in line
General Manager from 500+ room Branded Hotel in Altamonte Springs (United States of America)
Verified
11 days ago
Hotel Effectiveness is an outstanding tool that we have used for over 10 years. It does a great job with helping schedule correctly for the most profitability without losing the customer service focus. I would recommend this to any 1st time hotel General Manager as well as a seasoned veteran. The scheduler function alone is worth it, much...
United States of America
United States of America
General Manager
X-Large Hotel
10
Language-friendly and easy to use
Housekeeping Director from 50-74 room Bed & Breakfast & Inn in Wanship (United States of America)
Verified
13 days ago
It is very easy to assign rooms using the housekeeping tools. The efficiency of each employee can be easily measured.
United States of America
United States of America
Housekeeping Director
Mid-Sized Hotel
7
Actabl
Front desk associate from 50-74 room in Bozeman (United States of America)
Verified
14 days ago
I like that I can send a quick message to the guest or to the housekeeping staff and they can communicate back to me.
United States of America
United States of America
Front desk associate
Mid-Sized Hotel
10
Super Efficient. Easily accessible for employees for multiple necessities.
Front desk from 500+ room Boutique in Los Angeles (United States of America)
Verified
15 days ago
I love how reliable Alice is for work when it comes to commutation for employees and guests when it comes to the requests and logs.
United States of America
United States of America
Front desk
X-Large Hotel
7
Efficient
Front Desk Agent from 100 to 199 room Airport/Conference Hotel in Cape Town Central (South Africa)
Verified
15 days ago
Working in a large hotel like the Mount Nelson can make it challenging to engage with guests effectively via email. However, with the support of Actabl, we are able to connect with guests quickly, easily, and from anywhere. Guest requests are addressed promptly and efficiently thanks to Actabl.
South Africa
South Africa
Front Desk Agent
Large Hotel
10
I love it.
Catering Sales Manager from 500+ room Branded Hotel in Norfolk (United States of America)
Verified
16 days ago
Helps me stay on top of where my numbers are, as well as my team. I look at this once a week.
United States of America
United States of America
Catering Sales Manager
X-Large Hotel
10
Scheduling & Workforce Management
Housekeeping Manager from 500+ room Branded Hotel in Melbourne (United States of America)
Verified
16 days ago
Hotel Effectiveness’ Scheduling & Workforce Management platform is an exceptional solution for hotels seeking to optimize labor efficiency while maintaining high service standards. Designed specifically for the hospitality industry, it offers a smart, intuitive approach to managing labor costs—one of the biggest operational challenges in ho...
United States of America
United States of America
Housekeeping Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Actabl allows hotel industry platform to easily API into their software platforms, enhancing the guest experience and enabling us to add value to our clients. Actable is one of the few companies that offers a full suite
Showing all answers to: "What does this product or service do well?"
Actabl allows hotel industry platform to easily API into their software platforms, enhancing the guest experience and enabling us to add value to our clients. Actable is one of the few companies that offers a full suite
Actabl’s strength lies in its integrated nature. By connecting business intelligence, labor management, and on-property operations into a unified suite, Actabl not only provides hotels with superior data visibility but also empowers their teams to act proactively to drive profitability and enhance service delivery. Their commitment to extensive integrations, including strategic alliances like ours with Cloudbeds, further solidifies their position as a critical, forward-thinking solution in the hotel technology ecosystem. Actabl truly helps hoteliers achieve operational excellence.
Alice's ticketing system excels at centralizing hotel operations, streamlining guest requests, and improving cross-department communication—especially for housekeeping and engineering teams. Its strength lies in clear task routing, SLA tracking, and a mobile-first workflow that keeps staff coordinated and accountable. Many hotels use ALICE alongside Canary, where Canary Messaging integrates directly with their ticketing platform, enabling seamless guest-to-staff communication and automated ticket creation.
The Actabl suite gives hotel management companies the intelligence they need to take their operations to the next level. They set the new standard for hotel technology and give companies the data they need to make informed decisions.
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Question:
What differentiates this product or service from the competition?
Answer:
I don't know of any other company offering the level of integration that they offer. They have a full suite of solutions for back office communication, creating more efficient communication for hotel staff and guests
Showing all answers to: "What differentiates this product or service from the competition?"
I don't know of any other company offering the level of integration that they offer. They have a full suite of solutions for back office communication, creating more efficient communication for hotel staff and guests
Actabl's key differentiator is its unified suite of four best-in-class solutions (ProfitSword BI, Hotel Effectiveness Labor, Alice Operations, and Transcendent Asset Management). No other competitor offers this seamless integration of financial forecasting, demand-driven labor optimization, and on-property task management in one hospitality-specific platform. This single source of truth connects profitability metrics to daily operations, enabling hoteliers to instantly translate data insights into actionable results and maximized profit margins
ALICE differentiates itself by combining concierge tools, housekeeping, and maintenance into one unified operations platform rather than relying on separate, siloed systems. Its mobile-first design and real-time cross-department visibility make it especially effective at keeping teams coordinated and accountable. Many properties also pair ALICE with Canary Messaging, which integrates directly with their ticketing workflow to connect guest requests seamlessly into ALICE’s operations system.
Their products make life easier for operations, budgeting, and monitoring performance. Every Actabl employee is very knowledgeable when it comes to the hospitality industry, and each one wants every client to succeed. Their whole team does an amazing job at events. They are very engaged, and work as a team to answer every question.
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Be open to exploring options to help your guests be more engaged with you property through tech like Actabl. It's important to explore what is happening out there in tech to stay up-to-date with current trends and guests wants
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Be open to exploring options to help your guests be more engaged with you property through tech like Actabl. It's important to explore what is happening out there in tech to stay up-to-date with current trends and guests wants
Identify Actable Champion inside your organization to project manage the deployment of the solution: A dedicated team minimizes implementation delays and accelerates user adoption. This is how you quickly translate the investment into the desired outcome: data-driven decision-making and optimized profitability.
Focusing on the people who will drive adoption ensures you fully realize the benefits of Actabl's ability to eliminate data silos and connect financial goals directly to daily operational tasks
If you’re considering ALICE, the best advice is to map out exactly which departments will use it and commit to cross-department adoption from day one. ALICE delivers the most value when housekeeping, engineering, and the front desk all participate consistently—otherwise you only get a fraction of the operational visibility it’s designed to provide.
There is so much Actabl can do for your company. Take a look at every product: ProfitSword, Alice, Transcendent, and Hotel Effectiveness, and don't be afraid to ask questions. Actabl walks you through the whole discovery process so you can be confident with every decision you make.
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
Recommended by
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@
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Vice President
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Marketing
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Steve Danelian
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Canary Technologies
Steven Phelps
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@
Acumen Information Systems
Kevin Shockley
Director of Business Development
@
Acumen Information Systems
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News
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Support
Verified Support
Actabl has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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