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Hotel Effectiveness PerfectEngage by Actabl
4.8 (114 REVIEWS)
HT Score
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shane, Erin, Scott + 32 more experts recommend Actabl
Read RecommendationsHotel Effectiveness PerfectEngage by Actabl
Ranked 2 (out of 12) in Employee Engagement Software
Eliminate miscommunication and improve enagagement.
93% recommended by 1572 hotels
Rosewood, Montage, Posadas & 1569 others
Bell - AI powered product analyst
I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Actabl's Alice app for its comprehensive task management and labor efficiency tools. Users appreciate features that streamline scheduling, cross-departmental communication, and tracking maintenance tasks. The application helps hotels improve customer satisfaction and operational efficiency by offering tools like guest messaging, labor cost management, and real-time performance tracking. Some areas for improvement include translation accuracy, app responsiveness, and detailed help resources.
Rosewood, Montage, Posadas & 1569 others
Read their reviewsWhat Types of Hotels Actabl is Popular For
Size
99 | X-Small (1-9 room)
40 | Small (10-24 room)
205 | Medium (25-74 room)
849 | Large (75-199 room)
873 | X-Large (200+ room)
Country
1661 | United States of America
92 | Mexico
46 | Canada
26 | United Kingdom
20 | Sweden
19 | United Arab Emirates
16 | India
15 | Norway
10 | Spain
9 | South Africa
7 | Saudi Arabia
7 | Bahamas
6 | Italy
6 | Japan
5 | Cyprus
5 | Ireland
5 | Thailand
5 | Singapore
5 | Malaysia
4 | China
4 | Indonesia
4 | Vietnam
3 | Austria
3 | Egypt
3 | Turkey
3 | Australia
3 | Cayman Islands
3 | Morocco
2 | Bahrain
2 | Belgium
2 | Portugal
2 | Brazil
2 | Jordan
2 | Peru
2 | Oman
2 | Turks and Caicos Islands
2 | Puerto Rico
2 | Pakistan
2 | Qatar
1 | Poland
1 | Montenegro
1 | Bangladesh
1 | Denmark
1 | France
1 | Belize
1 | Hong Kong
1 | Czech Republic
1 | Greece
1 | Switzerland
1 | Rwanda
1 | Finland
1 | Laos
1 | Maldives
1 | Albania
1 | Panama
1 | Ethiopia
1 | Kenya
1 | Germany
1 | Colombia
1 | Hungary
1 | Kazakhstan
1 | Kuwait
1 | Fiji
1 | Cambodia
Type
1088 | Branded Hotels
901 | Luxury Hotels
784 | Resorts
739 | Boutiques
684 | Bed & Breakfast & Inns
529 | Airport/Conference Hotels
475 | City Center Hotels
390 | Limited Service & Budget Hotels
199 | Extended Stay & Serviced Apartments
91 | Casinos
80 | Hostels
52 | Vacation Rentals & Villas
44 | RV Parks & Campgrounds
43 | Motels
Region
1799 | North America
105 | Europe
57 | Asia Pacific
41 | Middle East
15 | Central America
15 | Africa
6 | South America
4 | Oceania
Category
646 | Concierge Software
482 | Scheduling & Workforce Management
459 | Business Intelligence
410 | Guest Messaging Software
395 | Housekeeping Software
337 | Staff Collaboration Tools
286 | Hotel Maintenance Software
114 | Employee Engagement Software
31 | Staffing & Recruiting Networks
Didn’t find what you were looking for?
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectEngage by Actabl is a robust communication tool designed specifically for the hospitality industry. This platform allows managers to seamlessly message individuals or groups of associates within a hotel. It is particularly valuable for streamlining communication across various departments, ensuring that all employees are on the same page.
PerfectEngage enables hotels to instantly share important announcements or news either company-wide or within a specific hotel. This feature not only boosts efficiency through centralized communications but also improves operational coordination by making sure everyone is informed in real-time.
The system’s secure tracking ensures that all messages are documented, providing accountability and traceability. This makes PerfectEngage an essential component for enhancing internal communication, which in turn positively impacts customer service and operational efficiency. It's a valuable addition to any hotel’s existing business operations, ensuring that staff is well-informed and responsive, leading to an improved overall guest experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Actabl products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Actabl Reviews Analyzed: 96
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Actabl Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Actabl
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Actabl's Provided Description:
"<p>PerfectEngage™ is a built-in communications tool that allows managers to easily message individuals or groups of associates. Hotels can share announcements or news instantly company-wide or within a specific hotel — all tracked in one secure system.</p>"
FAQs
Capabilities
PerfectEngage
PerfectEngage
Built-in communications tool that allows managers to easily message individuals 1:1 or a group of associates. Hotels can share announcements or news instantly company-wide or within a specific hotel — all tracked in one secure system.
Enhance Employee Communication
Enhance Employee Communication
Built into our labor management solution, PerfectLabor™. Hotel teams can use one platform for communications, scheduling, time-off requests, and wellness check-ins.
Communicate easily and improve team engagement
Communicate easily and improve team engagement
Experience the fastest and easiest way to engage with employees, instantly sharing updates, news, and safety information.
Smart labor solutions
Smart labor solutions
Hotel Effectiveness is the only complete labor management system designed exclusively for hotels and hotel management companies.
Share Announcements
Share Announcements
Use announcements for quick, one-way communication from corporate or hotel leadership to all employees or specific employee groups.
Celebrate Employee Milestones
Celebrate Employee Milestones
Within our solution's newsfeed, birthday and work anniversary posts are autogenerated based on employee birthdate and hire date.
Track Engagement
Track Engagement
Through our simple reporting feature, you can track employee app usage and monitor engagement for each hotel.
Features
Messaging & Communication
4/5 features
Content Management
4/5 features
Feedback & Surveys
4/5 features
Benefits & Recognition
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
PerfectLabor
Scheduling & Workforce Management
Our easy-to-use software solves your hotel's labor crunch, so you can reduce labor costs, increase profits, improve productivity, and sell to full occupancy.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectEngage by Actabl is the #2 most trending product in the Employee Engagement Software category (out of 12) and the #117 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
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Actabl Case Studies
References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
Michael Hillier
General Manager @
The Renwick
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
Abraham Rodriguez
Director, Front Office @
Smyth Tribeca
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
Erin Webb
Guest Services Lead @
Wythe Hotel
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
Abraham Rodriguez
Front Office Manager @
Smyth Tribeca
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
John Agosto
General Manager @
Featured Customers
More Products by Actabl
Hotelier Rating
Looking for specific info?
9
Great for inspections for the managers.
General Manager from 100 to 199 room Boutique in Gahanna (United States of America)
Verified
4 months ago
The app for the housekeeping team and the tool for the front desk to input the task they have completed throughout their shifts.
United States of America
United States of America
General Manager
Large Hotel
6
First time user, but very happy!
Manager from 200 to 499 room Boutique in Portland (United States of America)
Verified
4 months ago
Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees engaged and feeling like they've joined a group. I've been wary of big, corporate companies, but this has been a delight to find while joining this c...
United States of America
United States of America
Manager
X-Large Hotel
9
Performance reports are easy to retrieve which makes it easy for management
Chief Engineer from 200 to 499 room Bed & Breakfast & Inn in Mumbai (India)
Verified
4 months ago
Application and graphics are user friendly. Interface is smart. Alerts in system makes it more user friendly to operate and track.
India
India
Chief Engineer
X-Large Hotel
10
Amazing system and user friendly
Housekeeping Supervisor from 500+ room Branded Hotel in Kuala Lumpur (Malaysia)
Verified
4 months ago
Very user friendly, easy to navigate on hotel operations, support technically is very adapt and easily resolved and adhered to
Malaysia
Malaysia
Housekeeping Supervisor
X-Large Hotel
10
Leading in the Learning
GM from 100 to 199 room Bed & Breakfast & Inn in Fresno (United States of America)
Verified
5 months ago
Gaining the knowledge and understand of how labor truly works with a breakdown that is extremely comprehendible. Making communication with staff uncomplicated.
United States of America
United States of America
GM
Large Hotel
10
It is an excellent app to address areas of opportunity and provide quality service to our clients.
IT Manager from 200 to 499 room Branded Hotel in Boca del Rio (Mexico)
Verified
5 months ago
What I like most about the experience is report bugs instantly, follow up on reports, attention to external and internal clients
Mexico
Mexico
IT Manager
X-Large Hotel
9
Alice
Front Desk Agent from 25-49 room Luxury Hotel in Nome (United States of America)
Verified
5 months ago
I liked how it was color coded and really easy to navigate. Made it simple, but detailed at the same time.
United States of America
United States of America
Front Desk Agent
Medium Hotel
10
Actabl review
Assistant engineer from 200 to 499 room Branded Hotel in Kigali (Rwanda)
Verified
5 months ago
Vendors are speeding up business rate and are always recommend company, therefore we should also refer to competitiveness of products
Rwanda
Rwanda
Assistant engineer
X-Large Hotel
10
schedule, labor
Front desk supervisor from 100 to 199 room Boutique in Baton Rouge (United States of America)
Verified
5 months ago
I enjoy having a quick and fast way at scheduling my employees and this software works wonders for me at getting the job done.
United States of America
United States of America
Front desk supervisor
Large Hotel
10
Amazing platform
Concierge from 100 to 199 room Boutique in Dubai (United Arab Emirates)
Verified
5 months ago
How easy to edit your tickets and create templates for your convenient and the connection it gives between departments.
United Arab Emirates
United Arab Emirates
Concierge
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
Showing all answers to: "What does this product or service do well?"
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
The ProfitSword business intelligence (BI) platform offers an advanced number of integrations and consolidation of extensive, discreet data from disparate upstream systems. The consolidated and detailed data enables rich reporting to support advanced decision making at portfolio and drill-down levels.
ProfitSword brings all of the information from all hotel properties regardless of type and makes it meaningful, while at the same time being timely. The information is a combination of financial and operational to give decision makers the full view that they need.
The Profitsword application provides the best hospitality BI and financial planning solution on the market today. They are able to integrate with over 250 applications to aggregate data for the user.
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Question:
What differentiates this product or service from the competition?
Answer:
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Showing all answers to: "What differentiates this product or service from the competition?"
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Beyond the in-platform capabilities, ProfitSword's data structures enable unparalleled downstream integrations to fully automate complex operational and compliance activities, allowing hoteliers and hotel management companies to reduce costs and mitigate risk, while scaling their business.
There are more than a few, but there are 3 keys ones. First, ProfitSword has feeds from every possible different PMS systems. That along with the level of service that comes from the ProfitSword team to make sure that the feeds are working is huge. Second, the lengths that the ProfitSword team will go to make sure that the information is customized to fit each organization. This often means changes to existing reports and creation of new reports and feeds. Lastly, the way the system is built allows for timely information. Without ProfitSword is would take days or often weeks to compile information that ProfitSword refreshes throughout the day.
The budgeting and planning functionality along with the pacing tools offer true ability for hoteliers and managers to maximize revenue and clearly understand the results. The team at Actabl standing behind the product have been incredible to work with over the past 10+ years providing outstanding levels of support for both their customers and partners.
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
When ready to enable Revenue and Operations teams work smarter and not harder, leave spreadsheets, manual data manipulation, and disconnected solutions behind. Like other leading Hotel Management Companies, leverage ProfitSword to gain actionable insights, and alleviate risk and manual points of failure by automating operations and compliance.
Take the time to review how your track your financial information in advance. How you structure your chart of accounts in your finance system, which cost centers you define and the level of detail that you budget and code transactions will be an important part of what feeds into ProfitSword. Having the right chart of accounts in place will maximize what ProfitSword can tell you about your business. Doing that right takes time to plan and execute, but will make an enormous difference.
Profitsword is a must have application for anyone looking to work with and/or manage a portfolio of hotels especially when there are a number of disparate systems in use. Having all of this data and information in a single application will truly put time back into your day.
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
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Support
Verified Support
Actabl has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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