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SendSquared
0.0 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
SendSquared
Unranked in Hotel CRM & Email Marketing
AI hospitality CRM for direct revenue
0% recommended by 1 hotels
SendSquared has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is SendSquared?
Founded in 2018 | Headquarters in | 20 employees
SendSquared is an AI-powered CRM and marketing platform for vacation rental managers, hotels, and resorts. It connects to your PMS to create one unified guest record and helps teams manage email, SMS, WhatsApp, Airbnb, and voice conversations from a single inbox. With automated campaigns, guest segmentation, NPS surveys, and AI voice agents, it helps turn OTA guests into direct, repeat bookers and supports guest communication across daily operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of SendSquared products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
SendSquared Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
SendSquared Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by SendSquared
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
SendSquared's Provided Description:
"SendSquared is the AI-powered CRM and marketing platform for vacation rental managers, hotels, and resorts. It syncs with your PMS to build one guest record, then runs email, SMS, WhatsApp, Airbnb, and voice conversations from a single inbox. Automated campaigns, guest segments, NPS surveys, and AI voice agents turn OTA guests into direct, repeat bookers."
FAQs
SendSquared Alternatives
Not sure if SendSquared is right for your hotel? Here are similar Hotel CRM & Email Marketing vendors that could be a good fit for your hotel:
Capabilities
PMS-connected guest CRM
PMS-connected guest CRM
One guest record synced from your PMS with reservations, lifetime value, owner data, and every conversation, so sales and support always see the full history.
Unified inbox for every channel
Unified inbox for every channel
Email, SMS, WhatsApp, Airbnb, and voice in one conversation timeline, with tasks and agent assignment linked to each message so nothing falls through.
AI voice agents with warm transfer
AI voice agents with warm transfer
Answer every call 24/7 with AI agents that quote, book, and resolve guest inquiries using live PMS context, then hand off to a human agent when a person is needed.
Lead pipeline and automation
Lead pipeline and automation
Track leads by category, type, and status, automate follow-up across email, SMS, and calls, and log lost reasons to sharpen pricing and marketing decisions.
PMS-connected email and SMS campaigns
PMS-connected email and SMS campaigns
Build segments from stay history, lead time, unit type, and lifetime value, then send email and SMS campaigns that turn OTA guests into direct, repeat bookers.
Features
Marketing Automation
4/5 features
Template Builder
4/5 features
Guest Profiles
4/5 features
Segmentation
4/5 features
Privacy & Compliance
4/5 features
Data Management
4/5 features
Feedback & Surveys
4/5 features
Q4 '26 Hotel CRM & Email Marketing Survey Insights
Is SendSquared a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 22
Mid-sized
94%
(168)
Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels on HotelTechReport, valued for its effective email marketing campaigns that allow users to create and send offers quickly, boosting direct bookings. Hoteliers appreciate that offers can be prepared in seconds, enhancing communication with guests.
#2
of 15
Large
93%
(40)
Profitroom is a top Hotel CRM & Email Marketing pick among large hoteliers on HotelTechReport, valued for its ability to quickly generate tailored stay proposals and streamline direct bookings. One user highlighted, "sending an offer takes a few moments," showcasing how it enhances operational efficiency.
#1
of 12
Small
94%
(109)
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among small hotels on HotelTechReport, known for its targeted newsletter tool that helps engage guests effectively, leading to increased direct bookings. Reviewers highlight the platform's ability to create personalized content, with one stating it allows "quick and reliable support" to optimize communication strategies.
Mid-sized
94%
(168)
#1
of 22
Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels on HotelTechReport, valued for its effective email marketing campaigns that allow users to create and send offers quickly, boosting direct bookings. Hoteliers appreciate that offers can be prepared in seconds, enhancing communication with guests.
Large
93%
(40)
#2
of 15
Profitroom is a top Hotel CRM & Email Marketing pick among large hoteliers on HotelTechReport, valued for its ability to quickly generate tailored stay proposals and streamline direct bookings. One user highlighted, "sending an offer takes a few moments," showcasing how it enhances operational efficiency.
Small
94%
(109)
#1
of 12
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among small hotels on HotelTechReport, known for its targeted newsletter tool that helps engage guests effectively, leading to increased direct bookings. Reviewers highlight the platform's ability to create personalized content, with one stating it allows "quick and reliable support" to optimize communication strategies.
Rank
Hotel type
Popular alternatives
#1
of 20
Branded Hotels
90%
(74)
dailypoint™ is a top Hotel CRM & Email Marketing pick among branded hotels on HotelTechReport, praised for its centralized guest profile that enables properties to tailor communications and marketing efforts, significantly enhancing guest loyalty and engagement. The platform also allows for automated email campaigns, streamlining outreach and support for personalized guest interactions.
#1
of 20
Boutique Hotels
95%
(124)
Profitroom is a top Hotel CRM & Email Marketing pick among boutique hotels on HotelTechReport, notable for its ability to send tailored offers in less than one minute, enhancing direct bookings and guest engagement. This efficiency allows hotel staff to focus more on guest relations rather than tedious administrative tasks.
#1
of 20
Luxury Hotels
88%
(137)
dailypoint™ is a top Hotel CRM & Email Marketing pick among luxury hotels on HotelTechReport, with its Profile Engine allowing for advanced segmentation and personalized communication that drives meaningful guest engagement and loyalty. Hoteliers appreciate the professional support throughout setup, making it effective even for complex marketing strategies.
Branded Hotels
90%
(74)
#1
of 20
dailypoint™ is a top Hotel CRM & Email Marketing pick among branded hotels on HotelTechReport, praised for its centralized guest profile that enables properties to tailor communications and marketing efforts, significantly enhancing guest loyalty and engagement. The platform also allows for automated email campaigns, streamlining outreach and support for personalized guest interactions.
Boutique Hotels
95%
(124)
#1
of 20
Profitroom is a top Hotel CRM & Email Marketing pick among boutique hotels on HotelTechReport, notable for its ability to send tailored offers in less than one minute, enhancing direct bookings and guest engagement. This efficiency allows hotel staff to focus more on guest relations rather than tedious administrative tasks.
Luxury Hotels
88%
(137)
#1
of 20
dailypoint™ is a top Hotel CRM & Email Marketing pick among luxury hotels on HotelTechReport, with its Profile Engine allowing for advanced segmentation and personalized communication that drives meaningful guest engagement and loyalty. Hoteliers appreciate the professional support throughout setup, making it effective even for complex marketing strategies.
Rank
Region
Popular alternatives
#1
of 19
Europe
95%
(262)
Profitroom is a top Hotel CRM & Email Marketing pick among Europe on HotelTechReport, praised for its ability to quickly create and send personalized offers within minutes, which significantly enhances direct bookings. Hoteliers appreciate that the CRM’s speed allows for efficient email communications, making guest engagement straightforward and timely.
#3
of 12
North America
95%
(11)
Cendyn is a top Hotel CRM & Email Marketing pick among North America on HotelTechReport, noted for its ability to centralize guest data and automate follow-ups, which helps strengthen relationships and drive repeat business. Hoteliers appreciate that this focus on personalization allows for more relevant outreach to groups and corporate clients.
#2
of 6
Asia Pacific
95%
(13)
TrustYou is a top Hotel CRM & Email Marketing pick among Asia Pacific on HotelTechReport, praised for centralizing feedback from multiple sources into one dashboard, which helps hotels monitor performance and refine service effectively. This aggregation makes it much easier to manage guest reviews without logging into individual platforms.
Europe
95%
(262)
#1
of 19
Profitroom is a top Hotel CRM & Email Marketing pick among Europe on HotelTechReport, praised for its ability to quickly create and send personalized offers within minutes, which significantly enhances direct bookings. Hoteliers appreciate that the CRM’s speed allows for efficient email communications, making guest engagement straightforward and timely.
North America
95%
(11)
#3
of 12
Cendyn is a top Hotel CRM & Email Marketing pick among North America on HotelTechReport, noted for its ability to centralize guest data and automate follow-ups, which helps strengthen relationships and drive repeat business. Hoteliers appreciate that this focus on personalization allows for more relevant outreach to groups and corporate clients.
Asia Pacific
95%
(13)
#2
of 6
TrustYou is a top Hotel CRM & Email Marketing pick among Asia Pacific on HotelTechReport, praised for centralizing feedback from multiple sources into one dashboard, which helps hotels monitor performance and refine service effectively. This aggregation makes it much easier to manage guest reviews without logging into individual platforms.
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SendSquared Reviews Summary
Terrible
Ease of Use
1.0/5
Customer Support
1.0/5
ROI
1.0/5
Implementation
1.0/5
Recommended by
Achievements
This vendor's trending score is rising, SendSquared is the #60 most trending product in the Hotel CRM & Email Marketing category (out of 76) and the #2239 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSendSquared’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
SendSquared Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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No matching results
Compare SendSquared to Top Alternatives
The hospitality CRM that turns guest data into revenue.
The Peak of Hotel CRM & Marketing – Know Every Guest. Personalize Every Touchpoint.
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Hotelier Rating
Looking for specific info?
0
Does not have the tech capability they claim
CEO from Vacation Rentals & Villa in Dubai (United Arab Emirates)
Verified
15 months ago
In theory it's a great idea and their sales skills make you believe they are passionate about customer service. The concepts they create could work- with better tech.
United Arab Emirates
United Arab Emirates
CEO
- 1
It looks like SendSquared is not recommended by any hotels
Check out the top 10 most recommended SendSquared alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
SendSquared hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsSendSquared Integrations
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| Company | Functionality | |
|---|---|---|
Stayntouch
94% recommended by 273 hotels |
Property Management Systems
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Stayntouch
94% recommended by 273 hotels |
Property Management Systems
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This integration hasn’t been verified by SendSquared yet.
RoomKey PMS
94% recommended by 48 hotels |
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This integration hasn’t been verified by Barefoot Technologies Corp yet.
Barefoot Technologies Corp
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Vacation Rental Software
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Support
Unverified
SendSquared has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Verified
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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