AI sales concierge (By Hotelzify)

4.9 (5 REVIEWS)

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0 out of 100
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AI sales concierge (By Hotelzify)

Unranked in Digital Marketing Agencies

Transform Guest Communication with AI Sales Concierge Instant, intelligent chat & voice support that engages guests, builds confidence, and helps you convert more bookings with ease.

More than 50% of Hotelzify’s reviews come from India.

What is Hotelzify?

Founded in 2022 | Headquarters in Sheridan (United States) | 20 employees
AI sales concierge (By Hotelizify) is an AI-driven customer service platform designed for the hospitality industry. It functions as a virtual concierge, employing multilingual AI agents to provide 24/7 support across your website, WhatsApp, and social media channels. These agents handle tasks such as quoting rates, managing room inquiries, qualifying group leads, booking tables, and routing guest requests. Additionally, they capture detailed lead information to streamline your sales process. This continual availability ensures no inquiry is missed and optimizes guest interactions, ultimately driving more revenue for your business.

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This description was generated by AI which analyzed the following sources to summarize a description of Hotelzify products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Hotelzify

FAQs

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Available Add-ons & Modules

Metasearch Optimization

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Q1 '26 Digital Marketing Agencies Survey Insights

Is Hotelzify a good fit for your hotel?

Mid-sized
94% (84)
#4 of 16

Mid-sized hotels say that Sojern's Digital Marketing Agency is highly rated in verified HotelTechReport reviews due to its data-driven segmentation, ease of targeting specific audiences, and seamless integration with existing systems. These strengths are crucial for Mid-sized hotels in optimizing direct bookings.

Small
98% (32)
#3 of 13

Small hotels say that Sojern's Digital Marketing Agency ranks highly in verified HotelTechReport reviews for providing valuable data insights, user-friendly reservation reconciliation, and effective targeting, which enhances direct booking efforts and supports strategic marketing for properties with limited resources.

Large
95% (30)
#1 of 8

Large hotels say that Sojern's Digital Marketing Agency excels due to its user-friendly interface, effective global reach, and strong customer support, as per verified HotelTechReport reviews. These strengths help enhance occupancy rates and optimize campaign strategies, essential for large-scale operations.

Boutique Hotels
94% (62)
#4 of 19

Boutique hotels say that Sojern's Digital Marketing Agencies, according to verified HotelTechReport reviews, effectively increase direct bookings and provide valuable traveler intent data. Their intuitive platform and precise audience targeting are vital strengths for boutique hotels seeking enhanced visibility and market insights.

Luxury Hotels
94% (74)
#4 of 18

Luxury hotels say that Sojern's Digital Marketing Agency ranks highly in verified HotelTechReport reviews for its precise targeting, effective direct booking increase, and transparent ROI tracking. These strengths are crucial for enhancing the profitability and performance of Luxury hotels.

Bed & Breakfast & Inns
96% (53)
#4 of 14

Bed-N-Breakfast hotels say that Sojern's Digital Marketing Agency stands out in verified HotelTechReport reviews for its seamless integration with property management systems, data-driven insights, and targeted advertising campaigns, which collectively enhance booking efficiency and tailor marketing strategies effectively to meet specific client needs.

Europe
96% (60)
#4 of 16

Hotels in Europe say that Profitroom's Digital Marketing Agencies product excels as a reliable partner in performance marketing due to its data-driven strategy and deep hospitality industry expertise, which help increase direct bookings and online visibility. European hoteliers appreciate the intuitive and user-friendly tools that simplify reservation management, but they also express a desire for enhanced reporting capabilities and faster customer support. The comprehensive solutions and tailored strategies make Profitroom a vital asset for hotels looking to enhance guest experiences and improve operational efficiency amidst Europe's competitive hospitality market.

North America
95% (62)
#1 of 10

Hotels in North America say that partnering with Sojern's Digital Marketing Agencies provides clear advantages, particularly in enhancing direct bookings and optimizing their ROI, which are critical needs for the region's diverse market landscape. Users appreciate the platform's easy reconciliation process, comprehensive reporting features, and exceptional customer support, which are tailored to meet the efficiency demands of multi-property operators and independent hotels alike. However, they suggest improvements in integration with existing systems, more proactive communication from reps, and enhanced flexibility in creative assets to maintain relevance across varied marketing channels.

Asia Pacific
93% (24)
#1 of 2

Hotels in Asia Pacific say that Sojern's Digital Marketing Agencies product is highly valued for its user-friendly interface, flexible and responsive customer support, and effective tools for market insight and campaign management, which are crucial attributes given the dynamic and diverse needs of this region's hospitality market. They appreciate the ease of access to market trends and the ability to tailor campaigns to specific regional challenges, although there is a desire for improvements in data visualization and the inclusion of more localized market data for accurate demand forecasting. Overall, the commitment to customer success, flexible contract terms, and opportunities to enhance advertising performance are seen as significant advantages for APAC hotels navigating digital marketing landscapes.

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Hotelzify Reviews Summary

4.9
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, AI sales concierge (By Hotelzify) is the #18 most trending product in the Digital Marketing Agencies category (out of 125) and the #463 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Hotelzify’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Hotelzify Pricing

Pricing Available By Request

Hotelzify has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelzify Reviews

Hotelier Rating

Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Small (1)
  • Mid-Sized (4)

Country

  • India
    India
    (3)
  • United States
    United States
    (1)

Region

  • North America
    North America
    (1)
  • Asia Pacific
    Asia Pacific
    (3)
9

Great support

Owner from 50-74 room Motel in North Las Vegas (United States)

Verified
7 months ago
They are great, have good response times, always there to support and guide. They are very good at increasing revenue.
Country United States
Owner
Mid-Sized Hotel
10

Excellent customer service

Marketing Director from 50-74 room Boutique in Tabanan (Bali)

Verified
7 months ago
Hotelzify’s team always find a solution. The availability, quality, and response time is amazing. Their willingness to help is outstanding, everything works smoothly.
Country Bali
Marketing Director
Mid-Sized Hotel
10

Best Booking Engine Platform

General Manager from 10 to 24 room in Puri (India)

Verified
7 months ago
I was Used this Website From Last 2 Years and It was really Excellent Hotels Partner for Providing the Booking Engine. Compare to Other Competitor His Service for Support team was Also Active.
Country India
General Manager
Small Hotel
10

Excellent service

Asst Director from 50-74 room Branded Hotel in Gurugram (Gurgaon) (India)

Verified
7 months ago
Excellent service. Prompt solution of any concern. Good customer care. Nicely built site & offers that we can run through Hotelzify.
Country India
Asst Director
Mid-Sized Hotel
10

Easy to reserve.!

Manager EMarketing from 50-74 room Boutique in Jaipur (India)

Verified
7 months ago
It's easy to book with Lowest, one of the multiple booking websites. Easy to pay and confirm the room. Highly recommended!
Country India
Manager EMarketing
Mid-Sized Hotel
  • 1

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Support

Unverified

Hotelzify has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2026

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

97%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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