BirdEye

0.0 (0 REVIEWS)

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0 out of 100
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BirdEye

Unranked in Reputation Management

BirdEye is a comprehensive platform that turns feedback into insights, insights into action, and customer happiness into revenue.

BirdEye Inc. has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
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Implementation
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Achievements

Trending Product

This vendor's trending score is rising, BirdEye is the #20 most trending product in the Reputation Management category (out of 47) and the #1468 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

BirdEye Inc.’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About BirdEye
Founded in 2012 | Headquarters in Palo Alto (United States) | 263 employees
BirdEye is the leading customer experience and business reputation platform that allows businesses to turn their customers into a powerful marketing engine using insights from customer feedback across review sites, social channels, and surveys. Happy customers are the most powerful and untapped source of revenue. Customer experience drives ratings. Ratings drive revenue. The BirdEye platform gives businesses complete control of both, to hardwire every business decision around the customer and scale revenue and growth. Say hello to customer-driven marketing.

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Capabilities

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BirdEye Inc. doesn’t have any benefits or use cases available

Features

Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Channels

4/5 features

Pricing

Pricing Available By Request

BirdEye Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Integrations

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Company Functionality
WebRezPro

This integration hasn’t been verified by BirdEye Inc. yet.

WebRezPro

94% recommended by 209 hotels

Property Management Systems
BEONx

This integration hasn’t been verified by BirdEye Inc. yet.

BEONx

94% recommended by 129 hotels

Revenue Management Systems
Noovy

This integration hasn’t been verified by BirdEye Inc. yet.

Noovy

99% recommended by 25 hotels

Hotel Management Software
Service Metrics Group

This integration hasn’t been verified by BirdEye Inc. yet.

Service Metrics Group

100% recommended by 2 hotels

Guest Surveys & Feedback

Support

Unverified

BirdEye Inc. has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

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