SEVENROOMS

5.0 (1 REVIEWS)

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SEVENROOMS

5.0 (1 REVIEWS)

Unranked in Restaurant Reservation Software

A fully-integrated, data-driven guest experience platform for hospitality operators

100% recommended by 0 hotels

SEVENROOMS has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is SEVENROOMS?

Founded in 2011 | Headquarters in New York, NY | 182 employees

This description was generated by AI which analyzed the following sources to summarize a description of SEVENROOMS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

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Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

SEVENROOMS Reviews Analyzed: 0

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Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

SEVENROOMS Expert Recommendations Analyzed: 0

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Description provided by SEVENROOMS

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

SEVENROOMS's Provided Description:

"SevenRooms is a fully-integrated, data-driven guest experience platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, Major Food Group, AELTC, Chase Hospitality Group, D&D London, Corbin & King, Live Nation and Topgolf."

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Features

SEVENROOMS Reviews Summary

5.0

Excellent

1 reviews

Ease of Use

5.0/5

Customer Support

5.0/5

ROI

4.0/5

Implementation

5.0/5

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SEVENROOMS Reviews

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Director from in

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2 years ago

Products Reviewed

Restaurant Reservation Software

What do you like most?

As a Restaurant CRM platform, and table management tool, it's a very good product, enabling solid performance with integrated marketing, profile management, revenue management tools, inventory optimization, and many other features, e.g. consolidated guest feedback. 7Rooms puts you in charge of your venue marketing data, and is the key to unlocking restaurant revenue management in your venues, and will help operators to have a clearer understanding your guest patterns of "Who buys what, and when?" 7Rooms allows you to add dining to guestroom Reservation flow, enables channel management for venues, generate segmented targeted promotions, create rate hurdles for high demand periods, enforce payments policy, reduce no-shows, implement Inventory controls to maximize duration. And you own the data, support decisions with data not guess work. 7R is also a valuable tool to support compliance in guest allergen management.

What do you dislike or think could be improved?

TIghter integrations with POS vendors, as the reporting in 7R is highly dependent on strong a POS integration as a standard. Would also want to see more structure as an "end of day" close down process to complement the very strong pre-shift and during shift processes. Would like to see an evoloution of the forecasting tools to have a better projection of forecasted revenues, as currently only possible with a forecast cover projection. Would also like to see 7R develop a market share reporting platform that enables them to log their footprint in key locations and deliver the equivalent of a market penetration index report that allows venues to benchmark their performance against more comparable venues in an anonymised reporting framework, similar to the RGI / MPI reporting in STR for hotels. Otherwise, reporting performance can be slow, but as an evolving product, it's a great tool to help you understand your guest more effectively at a scale that works well for enterprise customers. Would like to see reporting tag filters added to all reports, the ability to track lost business reasons more effectively, and have a better ability to segment guests via tags for communications linked to shift patterns, and hotel guest status as in house or as a walk in customer.

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More About SEVENROOMS

SevenRooms is a New York-based hospitality platform designed to help hospitality operators build direct relationships with their guests, drive revenue, and enhance the guest experience. Its comprehensive suite of tools provides an exceptional experience, from online ordering and reservations to the guest journey and customer data management.

One of the key features of SevenRooms is its CRM (Customer Relationship Management) system, which creates detailed guest profiles based on collected guest data. This enables hospitality businesses to personalize services and communications, ultimately driving repeat business and improving profitability.

SevenRooms' online ordering and reservation system competes with platforms like OpenTable, providing an efficient solution for both businesses and customers. Additionally, the platform features a waitlist management tool to handle high-demand periods effectively and improve overall guest experience.

The platform also offers a robust API, allowing it to integrate with other systems, including POS (Point of Sale) systems, further streamlining operations for hospitality groups. This makes SevenRooms an incredibly flexible solution for businesses with unique needs.

SevenRooms has received positive reviews and has been adopted by several prominent hospitality groups, including Bloomin’ Brands, Altamarea Group, Mandarin Oriental Hotel Group, MGM Resorts International, Topgolf, and Wolfgang Puck. This is a testament to the platform's effectiveness in helping hospitality businesses optimize their operations and build stronger customer relationships.

In addition, SevenRooms has received investment from Comcast Ventures, further supporting its mission to revolutionize the hospitality industry with its data-driven guest retention platform.

Pricing for SevenRooms varies depending on the specific needs of each business, and further information can be found on their website. They also offer customer support through a dedicated phone number.

Overall, SevenRooms' emphasis on customer data, automation, and personalization makes it an invaluable tool for businesses looking to enhance their guest experience and drive repeat business.

SEVENROOMS Integrations

Company	Functionality
This integration hasn’t been verified by SEVENROOMS yet. Asksuite 98% recommended by 783 hotels
Oracle Hospitality 92% recommended by 615 hotels	Hotel POS Systems
Cendyn 90% recommended by 350 hotels	Hotel CRM & Email Marketing
Tripleseat 90% recommended by 250 hotels	Event Management Software
This integration hasn’t been verified by SEVENROOMS yet. Crave Interactive 91% recommended by 156 hotels	In-Room Hotel Tablets
This integration hasn’t been verified by SEVENROOMS yet. alliants 88% recommended by 45 hotels	Guest Messaging Software
This integration hasn’t been verified by SEVENROOMS yet. Hudini 94% recommended by 37 hotels
IVvy 94% recommended by 26 hotels	Hotel Sales Software
This integration hasn’t been verified by SEVENROOMS yet. SHR Group 95% recommended by 317 hotels	Website Design
This integration hasn’t been verified by SEVENROOMS yet. Quinta 94% recommended by 303 hotels	Hotel Chatbots

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Support

Unverified

SEVENROOMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2026

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