ALICE Named Top Rated Concierge Software in the 2018 HotelTechAwards
February 12, 2018 - Hotel Tech Report has named ALICE 2018’s top rated Concierge Software, based on data from thousands of hoteliers in more than 40 countries around the world. Over 100 of the world’s elite hotel technology products competed for a chance to win this prestigious title.
The HotelTechAwards platform (by HotelTechReport.com) leverages real customer data to determine best of breed products that help hoteliers grow their bottom lines.
“A great concierge has the power to turn an ok vacation or work trip into an incredible one. Concierge software enables concierges to be more efficient and effective while collaborating across shifts. Any hotel that still forces their concierge to run on pen and paper is missing a huge opportunity to surprise and delight guests,” says Hotel Tech Report’s Jordan Hollander.
ALICE is poised for sustained growth in 2018, after a pivotal year raising $26M in August and acquiring Los Angeles-based GoConcierge. Hoteliers recognized ALICE’s truly world class interface design and usability,with ALICE scoring a perfect 100 on the HT-scale, and exceeding the category average by 11%.
“ALICE provides a seamless connection emphasizing guest loyalty,” says a General Manager of an independent hotel in Santa Barbara, California.
To read the full review and more, head to the ALICE Concierge profile