Duve is Named The Best Guest Experience Platform in the 2023 HotelTechAwards
Duve takes home this award together with 4 finalist awards for Contactless Check-In, Guest App, Guest Messaging Software, and Upselling Software
Duve was honored with the Best Hotel Guest Experience Platform of the 2023 HotelTechAwards, having made it as finalists in four different categories: Contactless Check-in, Hotel Guest App, Guest Messaging Software and Upselling Software. Having collected more than 300 customer reviews across all categories, Duve is dedicated to delivering an unparalleled hospitality experience to hotels and vacation rentals across the globe. On top of that success, Duve was recently granted Level 3 certification of Hotel Tech Report’s Global Customer Support Certification, proving their ability to deliver excellent customer service to thousands of hoteliers.
Duve’s Chief Executive Officer, David Mezuman, expresses his enthusiasm about the company’s winning of the Best Guest Experience Platform, “Being acknowledged as best in class by Hotel Tech Report - the world’s top go-to platform for discovering hotel technology - is an honorable achievement. Over the last year, we’ve been observing the strong need for a unified solution that hoteliers and hosts can implement into their tech stack in order to manage the entire lifecycle of a guest’s stay. The growing trend towards digitalization drives the need for prioritizing real hospitality and exceptional experiences for guests throughout their stay. It has become more important than ever for hoteliers and hosts to focus less on manual operations, and more on relying on one strong system that ties into their PMS to help them handle the entire guest experience from booking and through checkout. Our progress has been tremendous and it could not have been done without the commitment of our thousands of customers and of course hundreds of partners - from PMS’s to digital key providers, as well as payment service providers, and third-party marketplace vendors. We’re highly committed to continuing this success and are deeply thankful for being given this award in recognition of our achievements."
Jordan Hollander, CEO at Hotel Tech Report adds, “Duve has developed a compelling end-to-end guest management platform covering the entire guest journey from pre-check-in to post-checkout and everything in between. Duve customers also rave about the firm's strong customer support (which recently achieved the HotelTechReport.com Level III certification status) and the easy to use nature of the Duve platform.”