Duve Launches Next-Gen ‘Digital Menus & Mobile Ordering’ – A Game Changer in Self-Service Ordering for Hospitality
Revolutionizing Guest Convenience and Hospitality Revenue with Seamless Digital Ordering – Now Fully Integrated with Your POS
March 4, 2025 – Duve, the award-winning guest experience platform, is proudly unveiling the next evolution of its 'Digital Menus & Mobile Ordering', a cutting-edge solution designed to enhance guest convenience, streamline hospitality operations, and drive new revenue opportunities.
Building on its mission to transform the guest journey, Duve allows hospitality businesses to offer a fully digital, self-service ordering experience for F&B and other services. With seamless integration for properties with or without a POS system, Duve ensures a frictionless, intuitive ordering process that meets the evolving expectations of modern travelers.
Now, with the new capability of integrating directly to the hotel’s POS system, the experience becomes fully autonomous for both guests and hotel staff - from placing an order to printing the kitchen order ticket, ensuring real-time availability, dynamic pricing, and automatic menu updates based on restaurant, time, and date. This eliminates manual intervention, reduces errors, and allows hotels to provide a faster, more efficient service while maximizing operational efficiency.
“Over the past year, we’ve helped thousands of hoteliers seamlessly transition to mobile ordering through Duve,” said Jeremy Atlan, Co-Founder & Chief Business Development Manager at Duve. "We’re thrilled to introduce this latest version of Duve’s Digital Menus & Mobile Ordering that takes it to the next level, as part of our continuous effort to elevate guest experiences and operational efficiency in the hospitality industry. By enabling mobile ordering, self-service transactions, and real-time processing, Duve empowers hospitality businesses to boost their revenue while offering guests the seamless, digital-first experience they expect today.”
Whether by the pool, at the bar, or in-room, guests can access custom digital menus via QR codes or smart scheduled messages, eliminating long wait times and reducing reliance on staff availability. Duve ensures that guests can browse, customize, and place orders
instantly - anytime, anywhere.
Key benefits include:
• Seamless F&B and Mobile Ordering – A web-based platform allowing guests to order food, beverages, and services without downloading an app.
• Streamlined Order Processing – Orders are automatically pushed to POS systems for real-time fulfillment or managed manually by staff for properties without a POS.
• Flexible Payment Options – Guests can pay via credit card, cash, or charge to their room, ensuring a smooth and secure checkout process.
• Automated Notifications – Guests receive real-time updates, enhancing their ordering experience and reducing inquiries.
Proven Results: A Success Story with Akaryn Hotel Group
Hotels already piloting Duve’s Digital Menus & Mobile Ordering have seen remarkable success. Akaryn Hotel Group, one of the early adopters, reported a significant increase in F&B revenue and smoother operations by digitizing their ordering process.
"Implementing Duve’s F&B and services menus has been a game-changer for Aleenta Phuket-Phang Nga. The seamless digital ordering experience has not only enhanced guest convenience but also significantly boosted our revenue. Duve’s intuitive platform has streamlined our operations while elevating the guest experience," said Stephanie Tan, Director of Marketing & Communications at AKARYN Hotel Group.
Recognized for Innovation: Best Mobile Ordering Award 2025
As Duve officially launches its next-gen mobile ordering solution, it has already been recognized for its innovation, winning the ‘Best Mobile Ordering Solution’ award at the 2025 Hotel Tech Awards. Before this public launch, Duve successfully tested the solution with trusted customers, refining the experience to ensure seamless ordering and enhanced guest satisfaction.
