Duve’s Online Check-in Selected As “Contactless Check-in Solution Of The Year” By TravelTech Breakthrough
Prestigious Annual Awards Program Recognizes Standout Travel Technology Companies, Products, and Services Around the World
Duve, a leader in personalized guest experience platforms, today announced it is the recipient of “Contactless Check-in Solution of the Year” in the second annual TravelTech Breakthrough Awards program conducted by TravelTech Breakthrough, a leading independent market intelligence organization that evaluates and recognizes standout travel & hospitality technology companies, products and services around the globe.
Duve's online check-in (OCI) streamlines the check-in process for hotels, hostels, and vacation rentals around the world. By reducing check-in lines by up to 73%, Duve’s OCI expedites the check-in process, ensuring guest arrivals are seamless by providing essential details such as directions and transportation information before they even inquire.
Each online check-in flow is uniquely designed to help hoteliers and hosts get to know their guests before they arrive, without any additional efforts from the guests. By collecting all guests' details prior to arrival, hosts and hoteliers are able to automatically elevate each guest’s experience by creating a fully personalized journey for every guest. Furthermore, Duve’s online check-in allows hosts and hoteliers to maximize each guest’s revenue potential by ensuring they’re offering the right upsell to the right guest.
Lastly, Duve’s OCI accommodates document scans and e-signatures, ensuring that all required documentation is completed before arrival, thus allowing guests to jump straight into their vacation experience. In summary, Duve's OCI both significantly reduces operational workflows, while allowing hoteliers and hosts to concentrate on crafting a personal relationship with each and every guest.
“We set out to fundamentally transform the guest experience for hotels, hostels, and vacation rentals. By enhancing guest satisfaction, we can set a new standard for personalized and efficient hospitality services. We felt the online check-in process could turn a non-existent revenue stream into one of the hotel's best-sellers,” said David Mezuman, CEO and co-founder at Duve. “Thank you so much to TravelTech Breakthrough; this award is a testament to our commitment to leveraging technology for convenience and speed, ensuring that the first interaction a guest has with the hotel is positive and memorable. The impact of OCI is evident in its adoption rates, and underscores the feature's effectiveness and the value it brings to both guests and hoteliers.”
The mission of the annual TravelTech Breakthrough Awards program is to conduct the industry’s most comprehensive analysis and evaluation of the top technology companies, solutions and products in the travel & hospitality technology industry today. This year’s program attracted thousands of nominations from over 12 different countries throughout the world.
“Duve's technology offers a seamless start to the guest's stay and addresses critical pain points in the hospitality industry, namely operational efficiency, guest satisfaction, and revenue generation. Traditionally, a guest spends an average of eight minutes for check-in when they could be already engaging in amenities or experiences,” said Bryan Vaughn, Managing Director of TravelTech Breakthrough Awards. “Duve's online check-in fundamentally transforms the guest experience for hotels, hostels, and vacation rentals, redefining the boundaries of guest engagement, operational efficiency, and revenue optimization. It not only streamlines the check-in process but also substantially enhances guest satisfaction, setting a new standard for personalized and efficient hospitality services.”
