Infor Named a Leader in IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment

Infor recognized for its cloud-based, mobile-first architecture

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Infor®, the industry cloud company, today announced that it has been recognized as a leader in the IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment (doc # US48098122, November 2022) report. The IDC MarketScape report evaluated vendors based on a comprehensive and rigorous framework relative to the criteria and one another, and key strategy criteria included both qualitative and quantitative data resulting in a single graphical illustration of each vendor’s position within a given market. According to the report, “Infor holds strong regard in the industry as a reliable and accommodating partner with stability and support capabilities. The company's approach to software development and support is to work with its customers on what enhancements they are prioritizing as requirements and will modify product road maps to accommodate such enhancements.”

"The property management system (PMS) for hospitality organizations of all sizes and across segments has long been at the center of day-to-day operations. The scope of this vital component of hotel technology stacks has evolved, and vendors can no longer compete on functionality alone, but rather will need to offer the agility and openness operators demand to be able to access and seamlessly integrate the latest innovations," says Dorothy Creamer, IDC research manager for hospitality and travel digital transformation strategies. "Infor's HMS offering is designed to meet the rapidly evolving needs of global enterprise hospitality clients with its cloud-based, mobile-first architecture and a mantra of openness that enables on-demand integrations."

Infor HMS property management system delivers broad functionality to serve hospitality organizations across all sizes and scopes, from international hoteliers to specialty resorts. By connecting front- and back-office systems in a unified solution, Infor helps to create an enterprise-wide view of operations that promotes better decision-making across the business through greater insight into reservations, financials, assets, sales, marketing, and on-property operations.

“A trusted property management system is critical to business operations and profitability. As the industry continues to experience rising competition and guest demands, Infor strives to provide its customers with the tools they need now to fill rooms for success, utilize mobile and social tools to enhance the guest experience, and develop systems and processes to give employees easy access to actionable information,” said Stewart Applbaum, Infor executive vice president and general manager. “Infor is focused on delivering scalable, flexible, cloud-based applications with industry-specific capabilities, and this recognition by the IDC MarketScape is a testament to our achievement in that area.”


About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in each market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Infor

Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries. Infor's mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor's 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers.