Leonardo Hotels Partners with Duve to Redefine Experiences Across Their Hotels in Europe

Leonardo Hotels Central Europe proudly announces its partnership with Duve, by introducing Duve’s online check-in tools at its hotels across Central Europe. This collaboration aims to provide guests with an unparalleled level of convenience and elevate their overall stay experience.

Duve's online check-in platform empowers Leonardo Hotels to streamline the entire arrival process, including passport scans, electronic registration card signatures, and the submission of important information before arrival. Additionally, by seamlessly integrating with Leonardo Hotels’ payment provider, guests can conveniently settle their accommodation fees and authorization holds through Duve's online check-in. This advancement not only optimizes staff efficiency but also allows the hotel to gather guest information in advance, enabling Leonardo Hotels to offer highly personalized services to guests throughout their journey.

Duve is already operational in numerous Leonardo Hotels in Germany and will soon be rolled out across the entire Dach region,Italy and Poland hotels as well. Future plans of the Leonardo Hotels and Duve partnership include integrating mobile keys into the Duve guest app, empowering guests to effortlessly access their rooms using their smartphones. Additionally, Leonardo Hotels will offer a range of add-on services through Duve’s upselling tools, such as room upgrades, early check-in, late check-out, and various in-house amenities. Guests will be able to conveniently purchase these services at any point before or during their stay, all from the comfort of their smartphones.

"We use digital solutions to make our guests' stay with us even more pleasant and are convinced that they will appreciate the introduction of online check-in. New processes allow our employees to invest time in personal contact and dialogue with our guests, as this is very important to us. The combination of digital and personal communication ultimately leads to greater guest and employee satisfaction," emphasises Yoram Biton, Managing Director Leonardo Hotels Central Europe.

Jeremy Atlan, Co-Founder & Chief Business Development Officer at Duve, shares his enthusiasm for this milestone: "We are thrilled to embark on this project and assist Leonardo Hotels stay at the forefront of the hospitality industry. Our partnership will enable Leonardo Hotels to foster stronger connections with their guests and provide a seamless and personalized experience during their stays. We’re looking forward to deepening our collaboration and relationship with Leonardo Hotels across Europe, further strengthening the value we provide both the group and its customers."

About Leonardo Hotels

LEONARDO HOTELS CENTRAL EUROPE, based in Berlin, oversees a portfolio of 107 hotels with over 17,000 rooms in 46 destinations and nine countries: Germany, Austria, Switzerland, Poland, Czech Republic, Hungary, Romania, Spain, and Italy. Since the opening of its first hotel in 2006, Leonardo Hotels has been one of the fastest-growing hotel chains in Europe. Initially focused mainly on business travelers, the company has been expanding in the leisure sector since 2022. The brand family includes: Leonardo Hotels: cozy hotels with a welcoming culture, Leonardo Royal Hotels: stylish business hotels with the highest service quality, Leonardo Boutique Hotels: charming comfort hotels with that certain extra, NYX Hotels by Leonardo Hotels: young lifestyle hotels with art, entertainment and local spirit, Leonardo Limited Edition: a collection of carefully curated individual hotels. Leonardo Hotels Central Europe is part of the Fattal Hotel Group, which was founded in 1998 by David Fattal. The Israeli hotel group currently operates over 270+ hotels with 47,000+ rooms in 20 countries and 117+ destinations and is listed on the Tel Aviv Stock Exchange (TASE).