Shiji and FPG transform hospitality dining with AI-Powered performance integration between Infrasys POS and CheckMax
From transactional data to tactical coaching: A new era of upselling for hotel restaurants.
Shiji, the global leader in hospitality technology, today announced a strategic integration partnership with Frontline Performance Group (FPG), bringing FPG’s CheckMax restaurant performance management solution into Shiji’s Infrasys POS ecosystem. This collaboration empowers hotels and restaurants to move beyond traditional reporting by combining transactional data with AI-driven coaching, tactical recommendations, and digital training designed to increase incremental revenue per guest by 5–15% and significantly improve profitability.
Developed in partnership with three global hotel brands and leading management and ownership groups across the US, Caribbean, and Europe, CheckMax is designed to transform servers into revenue drivers. By integrating directly with Shiji’s Infrasys POS, CheckMax analyzes real-time sales data to deliver actionable insights and service-based sales strategies that enhance consistency, elevate guest experiences, drive ancillary revenue and strengthen bottom-line performance.
“Restaurants and hotel dining outlets generate massive amounts of data through POS systems, but data alone doesn’t increase revenue,” said Ryan King, Senior Vice President at Shiji Americas. “By integrating Infrasys POS with CheckMax, we are enabling operators to turn insight into action. This partnership bridges the gap between analytics and execution, giving managers practical tools to coach teams, optimize service delivery, and maximize revenue per guest.”
Unlike traditional business intelligence tools that primarily report on past performance, CheckMax provides tactical recommendations to managers, identifying trends, predicting performance, and driving consistency across teams. Its proprietary sales-quality metric measures performance at both the server and outlet levels, offering clear portfolio-wide benchmarks. Combined with embedded Learning Management System (LMS) capabilities, CheckMax supports ongoing staff training and reinforces suggestive selling techniques that promote higher-margin items while maintaining service excellence.
Through the integration with Infrasys POS, operators benefit from:
Automated analytics powered by real-time POS data
AI-driven coaching to improve service consistency
Portfolio-level benchmarking and performance visibility
Tools to increase revenue per guest by 5–15%
Potential to significantly improve profit margins through structured sales execution
“CheckMax was built to help hospitality teams unlock revenue they are already positioned to capture,” said Geoffrey Toffetti, CEO of Frontline Performance Group. “Our integration with Shiji’s Infrasys POS allows us to deliver precise, outlet-level insights combined with structured coaching programs. Together, we are enabling hotels and restaurants to elevate service standards while measurably improving financial performance.”
As labor costs rise and guest expectations continue to evolve, hospitality operators require technology that not only records transactions but actively supports performance improvement. The integration between Infrasys POS and CheckMax reflects a shared commitment from Shiji and FPG to deliver intelligent, guest-centered technology that strengthens both operational excellence and profitability.
The integrated solutions available globally for hospitality groups seeking to enhance restaurant performance across single properties or multi-unit portfolios.
For more information about Shiji’s Infrasys POS, visit: https://www.shijigroup.com/infrasys-pos
About Frontline Performance Group:
Frontline Performance Group (FPG) is a global leader inhospitality performance technology. Through its IN-Gauge platform, FPG helps hospitality companies increase incremental revenue, elevate guest experiences, and inspire high-performing teams.
By combining intelligent technology with service-first coaching, recognition, and incentive programs, FPG empowers frontline employees to deliver personalized guest experiences while driving revenue. Trusted by 2,500+ hotels in 120 countries, FPG helps hospitality brands build more engaged teams, stronger guest loyalty, and lasting profitability.
For more information, visit https://frontlinepg.com/
