Sweeply and AeroGuest Launch Groundbreaking Integration for Real-Time Guest Preferences and Automated Service Delivery

Sweeply, the Icelandic leader in hotel housekeeping and task management hotel operations , is thrilled to announce a strategic partnership with AeroGuest, the pioneer in mobile guest experience, unveiling a powerful new integration designed to revolutionize in-stay guest services.

This innovative integration directly connects the AeroGuest app with Sweeply’s platform, enabling hotel teams to capture and act on guest preferences in real-time — eliminating manual handovers, operational silos, and inefficiencies.

Introducing Green Stay with AeroGuest x Sweeply

Modern guests expect choice and control over their stay. The new Green Stay feature empowers guests to decide whether they want housekeeping during their stay. From the AeroGuest app, guests simply click “Request Cleaning” and are redirected to Sweeply’s Guest Page, where they can customize their housekeeping plan.

Once a guest confirms their preference, the information is automatically:

• Synced to the hotel’s Property Management System (PMS)

• Sent directly to Sweeply

• Triggered as a task for housekeeping staff

All without any manual input from the front desk — no clipboards, no delays, just seamless, automated execution.

Real-Time Guest Service Requests

Beyond housekeeping, guests can submit additional service requests via the AeroGuest app, routed through Sweeply’s digital guest page. Examples include:

• “Extra pillow” → Task assigned to Housekeeping

• “Need more towels” → Task assigned to Floor Staff

• “Bathroom light isn’t working” → Task assigned to Maintenance

• “Request for a baby crib” → Task assigned to Service Team

Each request flows automatically from AeroGuest to Sweeply’s task management system, ensuring swift action with full operational visibility and zero risk of missed requests.

Transforming Hotel Operations and Guest Satisfaction

This collaboration offers hoteliers the ability to:

• Reduce unnecessary room cleaning, supporting sustainability goals

• Deliver personalized, tech-forward guest experiences

• Bridge communication gaps between departments

• Boost staff productivity through real-time task automation

Availability

The AeroGuest x Sweeply integration is now available to all hotels using both platforms. Setup is straightforward, with immediate benefits in operational efficiency, guest satisfaction, and sustainability.

“We’re proud to empower hoteliers with tools that simplify operations and enhance guest experience,” said Erlendur Steinn Gudnason, Co-Founder & COO at Sweeply. “This integration represents a major step forward in delivering personalized, automated service at scale.”