Managing Director

1 months ago

Verified

... First off, the people at Inn-Flow care. All questions and concerns we have are addressed with empathy and timely resolutions. ...

Managing Director

1 months ago

Verified

... First off, the people at Inn-Flow care. All questions and concerns we have are addressed with empathy and timely resolutions. ...

Managing Director

1 months ago

Verified

... Partnering with Inn-Flow - Efficiency and precision all in one. ...

Managing Director

1 months ago

Verified

... Partnering with Inn-Flow - Efficiency and precision all in one. ...

General Manager

4 months ago

Verified

... The system gives you the ability to have real-time stats in a controlled environment. Effective tool to manage labor. I look forward to working on the financial side. ...

VP Shared Services

2 months ago

Verified

... Thorough Hotel Reporting and Support Tools ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and financial reporting make evaluation and changes very straightforward and simple, cutting out a lot of the steps needed in other systems to research and understand the entries. The labor management system is a great built-in (required) tool to control labor and evaluate performance. The support system built in to the site has made getting assistance so simple for any user and is very appreciated. Communication through inn-flow is very easy and helpful. Chargeback response compilation tool and tracking is very helpful. You are able to schedule reports regularly, and they have made the invoice upload process much easier and user-friendly in many aspects. Many of the financial reports being interactable in the system to expand and give a detailed listing of all transactions, as well the ability to export to excel/pdf, have been irreplaceable. The recorded ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and financial reporting make evaluation and changes very straightforward and simple, cutting out a lot of the steps needed in other systems to research and understand the entries. The labor management system is a great built-in (required) tool to control labor and evaluate performance. The support system built in to the site has made getting assistance so simple for any user and is very appreciated. Communication ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and financial reporting make evaluation and changes very straightforward and simple, cutting out a lot of the steps needed in other systems to research and understand the entries. The labor management system is a great built-in (required) tool to control labor and evaluate performance. The support system built in to the site has made getting assistance so simple for any user and is very appreciated. Communication through inn-flow is very easy and helpful. Chargeback response compilation tool and tracking is very helpful. You are able to schedule reports regularly, and they have made the invoice upload process much easier and user-friendly in many aspects. Many of the financial reports being interactable in the system to expand and give a detailed listing of all transactions, as well the ability to export to excel/pdf, have been irreplaceable. The recorded ...

VP Shared Services

2 months ago

Verified

... Thorough Hotel Reporting and Support Tools ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick ...

Director of Finance

4 months ago

Verified

... Easy to use! Switch now! ...

Human Resources and Accounting

3 months ago

Verified

... Prompt response, problem solving, efficiency, helpfulness, timely manner to resolve issues. I like the videos. The video to help solve issues are a great guideline and saves time trying to get on the ...

Supervisor

12 months ago

Verified

... Nothing everything we need is there and someone answers in less then 30 minutes thru email when I have a question ...

Supervisor

12 months ago

Verified

... Nothing everything we need is there and someone answers in less then 30 minutes thru email when I have a question ...

General Manager

4 months ago

Verified

... *Efficient *Controls labor costs *scheduling is easy * OT is controlled * Planning * Forecast used to schedule *Reporting is easy ...

[email protected]

12 months ago

Verified

... 1.) User friendly2.) Creates efficiency3.) Able to solve multiple job tasks quickly4.) Never any system errors or crashes5.) Easy to learn ...

4 months ago

Verified

... I have used M3 and Innflow. My favorite one is InnFlow. It's complete, gets done what we need, its user friendly. When training new staff members, they are able to grasp how to use it. I think its ...

General Manager

4 months ago

Verified

... They're on top of their game, fast and reliable. ...

General Manager

4 months ago

Verified

... They're on top of their game, fast and reliable. ...

General Manager

4 months ago

Verified

... The response is fast and fixed with in mintues. The longest I've had to wait was five mintues which is amazing. ...

General Manager

4 months ago

Verified

... The response is fast and fixed with in mintues. The longest I've had to wait was five mintues which is amazing. ...

General Manager

4 months ago

Verified

... The response is fast and fixed with in mintues. The longest I've had to wait was five mintues which is amazing. ...

General Manager

4 months ago

Verified

... I do not have any complaints; I have not had any issues, and I would recommend to anyone that may need service ...

General Manager

4 months ago

Verified

... The response is fast and fixed with in mintues. The longest I've had to wait was five mintues which is amazing. ...

General Manager

4 months ago

Verified

... They're on top of their game, fast and reliable. ...

Assistant General Manager

3 months ago

Verified

... I just wanted to say that I really like the In Flow system it’s an amazing tool! What I appreciate most is that it talks to ONQ System, which makes my workflow much more efficient. The system is user friendly and helps streamline our processes ...

Accounting Manager

2 months ago

Verified

... Easy to use! New AI feature is great! The fact that most issues can be solved, or questions answered threw chatting with the Inn-flow team makes it faster than having to wait for email responses. ...

Accounting Manager

2 months ago

Verified

... Easy to use! New AI feature is great! The fact that most issues can be solved, or questions answered threw chatting with the Inn-flow team makes it faster than having to wait for email responses. ...

Accounting Manager

2 months ago

Verified

... Easy to use! New AI feature is great! The fact that most issues can be solved, or questions answered threw chatting with the Inn-flow team makes it faster than having to wait for email responses. ...

Accounting Manager

2 months ago

Verified

... Easy to use! New AI feature is great! The fact that most issues can be solved, or questions answered threw chatting with the Inn-flow team makes it faster than having to wait for email responses. ...

Office Manager

2 months ago

Verified

... The tools and information are very useful. The IT team is great and fast. Most of my question were solved with the chat with us option. ...

Office Manager

2 months ago

Verified

... The tools and information are very useful. The IT team is great and fast. Most of my question were solved with the chat with us option. ...

Office Manager

2 months ago

Verified

... The tools and information are very useful. The IT team is great and fast. Most of my question were solved with the chat with us option. ...

Front Desk

2 months ago

Verified

... Maybe the audit process could be a bit more simplified, but my last time doing it, it only took 8 minutes which is hard to beat. ...

GM

2 months ago

Verified

... Ease of use ...

Partner

2 months ago

Verified

... Bookkeeping services are slow, significant changes need to be made here. A mobile app would go a long way. A prompt customer service would be good at-least during onboarding. ...

Partner

2 months ago

Verified

... Bookkeeping services are slow, significant changes need to be made here. A mobile app would go a long way. A prompt customer service would be good at-least during onboarding. ...

Partner

2 months ago

Verified

... Bookkeeping services are slow, significant changes need to be made here. A mobile app would go a long way. A prompt customer service would be good at-least during onboarding. ...

Partner

2 months ago

Verified

... Bookkeeping services are slow, significant changes need to be made here. A mobile app would go a long way. A prompt customer service would be good at-least during onboarding. ...

Front Desk Associate

1 months ago

Verified

... It has kept my precise timing for clocking in and out. All I have to do is have my iPad capture my picture and I'm in. ...

Houseman

1 months ago

Verified

... The hospitality and rapid response and help. The cleanliness and over all aura. I love this hotel and the staff. All employees and employers. The vibe was enlightening and made me feel all bubbly ...

Houseman

1 months ago

Verified

... The hospitality and rapid response and help. The cleanliness and over all aura. I love this hotel and the staff. All employees and employers. The vibe was enlightening and made me feel all bubbly ...

Houseman

1 months ago

Verified

... The hospitality and rapid response and help. The cleanliness and over all aura. I love this hotel and the staff. All employees and employers. The vibe was enlightening and made me feel all bubbly ...

Houseman

1 months ago

Verified

... The hospitality and rapid response and help. The cleanliness and over all aura. I love this hotel and the staff. All employees and employers. The vibe was enlightening and made me feel all bubbly ...

General Manager

1 months ago

Verified

... No improvement necessary. It does everything I need it to. They do have often calls asking if there’s anything they can do to improve though. ...

General Manager

1 months ago

Verified

... Innflow is designed very well. The platform is easy to use, works as it should and they have an awesome support team who is always open to new ideas for improving. Honestly, Innflow helps me run my ...

General Manager

1 months ago

Verified

... No improvement necessary. It does everything I need it to. They do have often calls asking if there’s anything they can do to improve though. ...

VP of Hospitality

1 months ago

Verified

... A dedicated support specialist would be a huge win. This enhancement would be very beneficial. We do have this on the payroll side, but not on the acccouting side. ...

Hotel GM

1 months ago

Verified

... InnFlow does it all- Accounting to payroll, even biometric timeclock, in an all in one platform. I have used several similar types, but the immediate customer support response and help is what really ...

Hotel GM

1 months ago

Verified

... InnFlow does it all- Accounting to payroll, even biometric timeclock, in an all in one platform. I have used several similar types, but the immediate customer support response and help is what really ...

Hotel GM

1 months ago

Verified

... Since IF seems to be evolving with the industry needs- Don't change anything, especially the customer support. The immediate attention to customers is amazing. ...

Hotel GM

1 months ago

Verified

... Since IF seems to be evolving with the industry needs- Don't change anything, especially the customer support. The immediate attention to customers is amazing. ...

Corporate Controller

1 months ago

Verified

... Program is user friendly. Great support system, tickets are answered quickly. Overview feature, OT at Risk Feature, Housekeeping feature are great. Operating Report feature where you can click the ...

Accountant

1 months ago

Verified

... Many utility companies don't issue Invoice Number for each bill, and Inn flow only recognizes Invoice Number. Consider, an utility bill is received from the vendor for Dec 15, 2023 to Jan 14, 2024. Herein, Inn Flow require that user to put in invoice number, which is not provided by Utility Company, so I instead put in Invoice date in the Invoice Number field (Mandatory field) . Also, Inn-Flow require user to select accounting period for utility bill. Either user can book accounting period as Dec 23 expense ...

Accountant

1 months ago

Verified

... Many utility companies don't issue Invoice Number for each bill, and Inn flow only recognizes Invoice Number. Consider, an utility bill is received from the vendor for Dec 15, 2023 to Jan 14, 2024. Herein, Inn Flow require that user to put in invoice number, which is not provided by Utility Company, so I instead put in Invoice date in the Invoice Number field (Mandatory field) . Also, Inn-Flow require user to select accounting period for utility bill. Either user can book accounting period as Dec 23 expense ...

Accountant

1 months ago

Verified

... Many utility companies don't issue Invoice Number for each bill, and Inn flow only recognizes Invoice Number. Consider, an utility bill is received from the vendor for Dec 15, 2023 to Jan 14, 2024. ...

GM

1 months ago

Verified

... Just makes sense. It's detail in programming is going to make the weekly bills process very different. Fit for hoteliers. ...

GM

1 months ago

Verified

... Not sure yet, if anything!...we haven't gone live with the system yet. There's always something but nothing to report just yet. ...

GM

1 months ago

Verified

... Just makes sense. It's detail in programming is going to make the weekly bills process very different. Fit for hoteliers. ...

MANAGER

1 months ago

Verified

... EVERYTHING IS ON POINT THE ONLY THING I WOULD SUUGETS IS TO UPDATE THE HOUSE KEEPING LABOUR TO PAY PER ROOM. THANK YOU INNFLOW YOU GUYS ARE AMAZING. ...

MANAGER

1 months ago

Verified

... EVERYTHING IS ON POINT THE ONLY THING I WOULD SUUGETS IS TO UPDATE THE HOUSE KEEPING LABOUR TO PAY PER ROOM. THANK YOU INNFLOW YOU GUYS ARE AMAZING. ...

GM

1 months ago

Verified

... Easy to use. ...

Banquet

1 months ago

Verified

... I what I like most is how easy it is to use with email notifications and if you need help you can call ...

Food and Beverage Director

1 months ago

Verified

... Areas for Improvement User Interface (UI) / User Experience Enhancements: Feedback: Users have reported that the interface can be confusing and difficult to navigate, especially for new users. Improvement Actions: Simplify navigation menus and make commonly used features more prominent. Improve consistency in button layouts and icons for better usability. Provide an easy-to-access user guide or tutorial to help onboard new users. Calendar Syncing Issues: Feedback: Inconsistent syncing with external calendars (e.g., Google Calendar, Outlook) has caused scheduling conflicts. Improvement Actions: Enhance the synchronization functionality between Innflow and external calendars to reduce errors. Implement clearer feedback when syncing fails or is in progress. Offer an option to manually trigger a sync if automatic syncing is delayed or fails. Notification System: Feedback: Users have mentioned that notification settings are not granular enough, leading to too many alerts or not enough important notifications. Improvement Actions: Add more customizable notification options, allowing users to adjust frequency and type of alerts. Ensure critical reminders (e.g., upcoming appointments, system errors) are prioritized and more noticeable. Implement clearer notification labels to distinguish between different types of alerts (e.g., confirmations, cancellations, errors). Mobile App Functionality: Feedback: The mobile app's functionality is limited compared to the desktop version, causing issues for users on the go. Improvement Actions: Optimize the mobile app to include all critical features available on the desktop version. Improve the speed and reliability of the app, ensuring that it works smoothly with all devices and operating systems. Test mobile app usability with real users to identify and resolve pain points. Integration with Other Tools: Feedback: Some users have experienced difficulties when trying to integrate Innflow with other productivity tools (CRM, email platforms, etc.). Improvement Actions: Develop more seamless integration options with third-party tools, particularly those used by a majority of your customers. Provide clearer documentation or support ...

Night auditor

1 months ago

Verified

... Inn Flow is very easy to navigate.It is very easy to input data into Inn Flow. You can easily see your schedule and check your time sheet. I would highly recommend Inn Flow. ...

Housekeeping/ Breakfast Attendanr

1 months ago

Verified

... Letting more than 2 breakfast attendants be scheduled at the same time every week. It’s causing me and my coworkers and our boss to miss days and cause issues for others when coming in or current working ...

Regional Director of Operations

1 months ago

Verified

... I will say that I don't have much other than the speed in which it runs at times but that might be an internal issue. ...

Accounting Manager

30 days ago

Verified

... Scheduling & Labor Management is an excellent application that simplifies employee scheduling, performance reviews, and GM approval processes. Its user-friendly interface and efficient features make ...

Accounting Manager

30 days ago

Verified

... Scheduling & Labor Management is an excellent application that simplifies employee scheduling, performance reviews, and GM approval processes. Its user-friendly interface and efficient features make ...

General manager

30 days ago

Verified

... Very easy system to navigate. Simple clock ins for the employees to maintain and operate on daily basis which was made easier for the hotel. ...

General Manager

30 days ago

Verified

... Very detailed software that is user friendly. Performance data review that will save time. Allows for users to collaborate and keeps the business running efficient. ...

GM

25 days ago

Verified

... Labour management, time management and accounts that will really excel your revenue, easy to use, great features, highly recommended to all. ...

Night audit

25 days ago

Verified

... I like working with this vendor because when there's problems and there's someone there to help and help and response is fast ...

Night audit

25 days ago

Verified

... I like working with this vendor because when there's problems and there's someone there to help and help and response is fast ...

Night audit

25 days ago

Verified

... Helpful when needed ...

Night audit

25 days ago

Verified

... I like working with this vendor because when there's problems and there's someone there to help and help and response is fast ...

Human Resources Manager

1 months ago

Verified

... I love the auto emailed reports I get daily, but would like to see a dashboard with the same information. ...

Human Resources Manager

1 months ago

Verified

... The labor management module. It’s extensive to include biometric identification, forecasting, scheduling, and payroll processing. The program is easy to navigate with many options to drill in for detailed information as well as provides a plethora of reports ...

Human Resources Manager

1 months ago

Verified

... The labor management module. It’s extensive to include biometric identification, forecasting, scheduling, and payroll processing. The program is easy to navigate with many options to drill in for detailed information as well as provides a plethora of reports ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and financial reporting make evaluation and changes very straightforward and simple, cutting out a lot of the steps needed in other systems to research and understand the entries. The labor management system is a great built-in (required) tool to control labor and evaluate performance. The support system built in to the site has made getting assistance so simple for any user and is very appreciated. Communication through inn-flow is very easy and helpful. Chargeback response compilation tool and tracking is very helpful. You are able to schedule reports regularly ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and ...

VP Shared Services

2 months ago

Verified

... Thorough Hotel Reporting and Support Tools ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor ...

Director of Finance

4 months ago

Verified

... I would like to see a dashboard of all m financials and cores or each property so I can get a quick snapshot of the health of each property. I would like this system to link directly to my bank so ...

Director of Finance

4 months ago

Verified

... I would like to see a dashboard of all m financials and cores or each property so I can get a quick snapshot of the health of each property. I would like this system to link directly to my bank so that it has all the information in one location. This would speed ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor portion. Much less labor intensive when doing payroll ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor portion. Much less labor intensive when doing payroll and inputting missing punches or buddy punches because of smile ID. “When we were using the old system, we could see that we had a ton of overtime, but it wasvery hard to pinpoint it beforehand,” Patel shared. “I was always looking at the reports andwondering, ‘Why we can't manage our time better? What are we doing wrong?’”“The biggest thing I wanted was one system that did everything,” Patel said. “I was using fivedifferent systems, I had to export documents and send it to someone else to process payroll,and if I missed someone, I didn’t want to waste more time cutting ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick ...

EVP

4 months ago

Verified

... Inn Flow is so user friendly. It saves us time with features like reoccurring journal entries, quick search capabilities and being able to copy budget templates from one hotel to another. We also ...

EVP

4 months ago

Verified

... Inn Flow is so user friendly. It saves us time with features like reoccurring journal entries, quick search capabilities and being able to copy budget templates from one hotel to another. We also ...

Supervisor

12 months ago

Verified

... Reports ...

Supervisor

12 months ago

Verified

... With Inn Flow all of our reports are done automatically, including all the accounting. Everything transfers automatically, and makes everything very easy. ...

Chief Engineer

12 months ago

Verified

... I like the copy schedule feature, and the ability to see how much PTO each employee has available. I also like to print schedule feature. ...

Administrative Assistant

4 months ago

Verified

... Very user friendly in regards to Hotel Accounting Software. ...

Accounting Manager

2 months ago

Verified

... AI feature is great, although it still needs some more training to read all kinds of invoices. We keep having glitches in the entire system once in a while, as it lags and slows down our work. ...

General Manager

2 months ago

Verified

... The ease of accessing the accounting and uploading my invoices for the hotel, keeps me updated with the payments, also it is very easy to do budget review with my team through the information. With labor, its easy to manage to overview how the staff is doing, where we can ...

General Manager

2 months ago

Verified

... The ease of accessing the accounting and uploading my invoices for the hotel, keeps me updated with the payments, also it is very easy to do budget review with my team through the information. With labor, its easy to manage to overview how the staff is doing, where we can improvise as a team. Also gives me heads-up related to overtime and shift management ...

Night auditor

2 months ago

Verified

... Nothing needs to be improved other than making our paystubs available through Innflow and not by sending another link to sign up at. ...

GM

2 months ago

Verified

... I love the schedule and labor functions it makes the process of making the schedule so much more easier seamless. ...

GM

2 months ago

Verified

... I love the schedule and labor functions it makes the process of making the schedule so much more easier seamless. ...

Partner

2 months ago

Verified

... Inn-Flow is user friendly, and understands hotel industry. The workflow is well thought out due to this it makes it easier to train employees on the software. ...

Accountant

2 months ago

Verified

... The bank reconciliation reports can be improved. There's too many steps just to process the report. This is the reason why we have Inn-Flow to process them due to this. ...

Accountant

2 months ago

Verified

... The bank reconciliation reports can be improved. There's too many steps just to process the report. This is the reason why we have Inn-Flow to process them due to this. ...

General Manager

1 months ago

Verified

... We rely on Inn-Flow for Accounting and Payroll, and the results have been transformative. Inn Flow saves our staff an hour on journal entries per hotel and three to four hours on bi monthly accounts ...

General Manager

1 months ago

Verified

... We rely on Inn-Flow for Accounting and Payroll, and the results have been transformative. Inn Flow saves our staff an hour on journal entries per hotel and three to four hours on bi monthly accounts ...

Front Desk Associate

1 months ago

Verified

... It has kept my precise timing for clocking in and out. All I have to do is have my iPad capture my picture and I'm in. ...

General Manager

1 months ago

Verified

... Innflow is designed very well. The platform is easy to use, works as it should and they have an awesome support team who is always open to new ideas for improving. Honestly, Innflow helps me run my entire business from accounting, to payroll and everything in between. Our employees love being able to use the time clock iPad to verify ...

District Manager

1 months ago

Verified

... I Love the ease of uploading and approving software. I also love that tech support helps you very promptly and are welling to help. ...

District Manager

1 months ago

Verified

... I Love the ease of uploading and approving software. I also love that tech support helps you very promptly and are welling to help. ...

Corporate Controller

1 months ago

Verified

... Easy to Learn - Great Features for Controlling Expenses and Labor ...

Corporate Controller

1 months ago

Verified

... Operations Report could be improved by allowing us to click on the budget numbers and read the notes that we input there. There should also be a feature to write explanations as to why there are ...

Corporate Controller

1 months ago

Verified

... Easy to Learn - Great Features for Controlling Expenses and Labor ...

Member

1 months ago

Verified

... the date should at least default to current year. You should be able to "select-copy-paste" directly from invoice instead of having to type all the info. DEFINETLY NEED LIVE SUPPORT. Need to be able ...

General Manager

1 months ago

Verified

... After working with a lot of accounting software, I find that Innflow is by far the easiest to navigate. I also love how you can communicate and make notes to other colleagues regarding different invoices. For labor I love the minutes ...

General Manager

1 months ago

Verified

... After working with a lot of accounting software, I find that Innflow is by far the easiest to navigate. I also love how you can communicate and make notes to other colleagues regarding different invoices. For labor I love the minutes per room and daily ...

GM

1 months ago

Verified

... Just makes sense. It's detail in programming is going to make the weekly bills process very different. Fit for hoteliers. ...

MANAGER

1 months ago

Verified

... EASY TO OPERATEE AND VERY HELPFUL FOR KEEPING THE RECORDS AND TO RUN THE PAY ROLL IT WAS GREAT PLEASURE USING INN-FLOW. ...

MANAGER

1 months ago

Verified

... EASY TO OPERATEE AND VERY HELPFUL FOR KEEPING THE RECORDS AND TO RUN THE PAY ROLL IT WAS GREAT PLEASURE USING INN-FLOW. ...

MANAGER

1 months ago

Verified

... EASY TO OPERATEE AND VERY HELPFUL FOR KEEPING THE RECORDS AND TO RUN THE PAY ROLL IT WAS GREAT PLEASURE USING INN-FLOW. ...

MANAGER

1 months ago

Verified

... EASY TO OPERATEE AND VERY HELPFUL FOR KEEPING THE RECORDS AND TO RUN THE PAY ROLL IT WAS GREAT PLEASURE USING INN-FLOW. ...

MANAGER

1 months ago

Verified

... EASY TO OPERATEE AND VERY HELPFUL FOR KEEPING THE RECORDS AND TO RUN THE PAY ROLL IT WAS GREAT PLEASURE USING INN-FLOW. ...

MANAGER

1 months ago

Verified

... EASY TO OPERATEE AND VERY HELPFUL FOR KEEPING THE RECORDS AND TO RUN THE PAY ROLL IT WAS GREAT PLEASURE USING INN-FLOW. ...

MANAGER

1 months ago

Verified

... EASY TO OPERATEE AND VERY HELPFUL FOR KEEPING THE RECORDS AND TO RUN THE PAY ROLL IT WAS GREAT PLEASURE USING INN-FLOW. ...

MANAGER

1 months ago

Verified

... EASY TO OPERATEE AND VERY HELPFUL FOR KEEPING THE RECORDS AND TO RUN THE PAY ROLL IT WAS GREAT PLEASURE USING INN-FLOW. ...

GM

1 months ago

Verified

... Easy to use. ...

Food and Beverage Director

1 months ago

Verified

... The feature to save and post schedules has been a huge time-saver for our business. Knowing that Inn-Flow automatically sends schedules to my employees gives me peace of mind, as I no longer have to ...

Food and Beverage Director

1 months ago

Verified

... The feature to save and post schedules has been a huge time-saver for our business. Knowing that Inn-Flow automatically sends schedules to my employees gives me peace of mind, as I no longer have to ...

Food and Beverage Director

1 months ago

Verified

... The feature to save and post schedules has been a huge time-saver for our business. Knowing that Inn-Flow automatically sends schedules to my employees gives me peace of mind, as I no longer have to ...

Food and Beverage Director

1 months ago

Verified

... The feature to save and post schedules has been a huge time-saver for our business. Knowing that Inn-Flow automatically sends schedules to my employees gives me peace of mind, as I no longer have to ...

General Manager

1 months ago

Verified

... It would be nice if inn-flow could sync with the property POS system and automatically add housekeeping assignments/number of rooms assigned. ...

Accounting Manager

30 days ago

Verified

... The accounting software is highly efficient and user-friendly, offering time-saving features such as automatic invoice posting, seamless journal entries, and easy bank reconciliation. ...

General Manager

30 days ago

Verified

... I think the time keeping piece is in need of updates. The time clock should allow employees to clock in and out at any time,and go in to a bucket for approval. Not allowing an employee to clock in or ...

General Manager

30 days ago

Verified

... Very detailed software that is user friendly. Performance data review that will save time. Allows for users to collaborate and keeps the business running efficient. ...

Vice President

3 months ago

Verified

... There isn't much that I would say needs improvement. Inn-Flow seems to be always implementing new things into the program to make it easier to navigate. ...

Corporate Controller

4 months ago

Verified

... 0I love the PMS upload directly into Inn-Flow. Getting Reports on a daily basis. My owners love it. Labor Management is very easy to use. The whole Inn-Flow team so friendly and helpful. Thank you to ...

General Manager

4 months ago

Verified

... The system gives you the ability to have real-time stats in a controlled environment. Effective tool to manage labor. I look forward to working on the financial side. ...

General Manager

4 months ago

Verified

... The system gives you the ability to have real-time stats in a controlled environment. Effective tool to manage labor. I look forward to working on the financial side. ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and ...

VP Shared Services

2 months ago

Verified

... There are a few advanced accounting tasks/tools that we lacked some training on initially, but generally the concerns have been minimal. The budgeting tool has some really nice features but can be a bit clunky in some functions. I hope for a more customizable and intuitive budget tool in a future update. I also wish the actual payroll system was better linked ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor portion. Much less labor intensive when doing payroll and inputting missing punches or buddy punches because of smile ID. “When we were using the old system, we could see that we had a ton of overtime, but it wasvery hard to pinpoint it beforehand,” Patel shared. “I was always looking at the reports andwondering, ‘Why we can't manage our time better? What are we doing wrong?’”“The biggest thing I wanted was one system that did everything,” Patel said. “I was using fivedifferent systems, I had to export ...

Director of Finance

4 months ago

Verified

... I would like to see a dashboard of all m financials and cores or each property so I can get a quick snapshot of the health of each property. I would like this system to link directly to my bank so ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so ...

Director of Finance

4 months ago

Verified

... I would like to see a dashboard of all m financials and cores or each property so I can get a quick snapshot of the health of each property. I would like this system to link directly to my bank so that it has all the information in one location. This would speed up reconciliations and make it less manual, as well as decrease bank fraud since all the transactions would be tied together. I would not have to load a positive pay file into my bank if the accounts were linked ...

Supervisor

12 months ago

Verified

... With Inn Flow all of our reports are done automatically, including all the accounting. Everything transfers automatically, and makes everything very easy. ...

Accounting Manager

2 months ago

Verified

... Easy to use! New AI feature is great! The fact that most issues can be solved, or questions answered threw chatting with the Inn-flow team makes it faster than having to wait for email responses. ...

Accounting Manager

2 months ago

Verified

... AI feature is great, although it still needs some more training to read all kinds of invoices. We keep having glitches in the entire system once in a while, as it lags and slows down our work. ...

Night auditor

2 months ago

Verified

... Nothing needs to be improved other than making our paystubs available through Innflow and not by sending another link to sign up at. ...

Night auditor

2 months ago

Verified

... Nothing needs to be improved other than making our paystubs available through Innflow and not by sending another link to sign up at. ...

General Manager

1 months ago

Verified

... Innflow is designed very well. The platform is easy to use, works as it should and they have an awesome support team who is always open to new ideas for improving. Honestly, Innflow helps me run my entire business from ...

General Manager

1 months ago

Verified

... Innflow is designed very well. The platform is easy to use, works as it should and they have an awesome support team who is always open to new ideas for improving. Honestly, Innflow helps me run my entire business from accounting, to payroll ...

Member

1 months ago

Verified

... the date should at least default to current year. You should be able to "select-copy-paste" directly from invoice instead of having to type all the info. DEFINETLY NEED LIVE SUPPORT. Need to be able to attach ...

Member

1 months ago

Verified

... the date should at least default to current year. You should be able to "select-copy-paste" directly from invoice instead of having to type all the info. DEFINETLY NEED LIVE SUPPORT. Need to be able to attach "jpeg ...

Member

1 months ago

Verified

... the date should at least default to current year. You should be able to "select-copy-paste" directly from invoice instead of having to type all the info. DEFINETLY NEED LIVE SUPPORT. Need to be able to attach ...

Accountant

1 months ago

Verified

... Many utility companies don't issue Invoice Number for each bill, and Inn flow only recognizes Invoice Number. Consider, an utility bill is received from the vendor for Dec 15, 2023 to Jan 14, 2024. ...

Food and Beverage Director

1 months ago

Verified

... Areas for Improvement User Interface (UI) / User Experience Enhancements: Feedback: Users have reported that the interface can be confusing and difficult to navigate, especially for new users. Improvement Actions: Simplify navigation menus and make commonly used features more prominent. Improve consistency in button layouts and icons for better usability. Provide an easy-to-access user guide or tutorial to help onboard new users. Calendar ...

Food and Beverage Director

1 months ago

Verified

... Areas for Improvement User Interface (UI) / User Experience Enhancements: Feedback: Users have reported that the interface can be confusing and difficult to navigate, especially for new users. Improvement Actions: Simplify navigation menus and make commonly used features more prominent. Improve consistency in button layouts and icons for better usability. Provide an easy-to-access user guide or tutorial to help onboard new users. Calendar Syncing ...

Food and Beverage Director

1 months ago

Verified

... Areas for Improvement User Interface (UI) / User Experience Enhancements: Feedback: Users have reported that the interface can be confusing and difficult to navigate, especially for new users. Improvement Actions: Simplify navigation menus and make commonly used features more prominent. Improve consistency in button layouts and icons for better usability. Provide an easy-to-access user guide or tutorial to help onboard new users. Calendar Syncing Issues: Feedback: Inconsistent syncing with external calendars (e.g., Google Calendar, Outlook) has caused scheduling conflicts. Improvement Actions: Enhance the synchronization functionality between Innflow and external calendars to reduce errors. Implement clearer feedback when syncing fails or is in progress. Offer an option to manually trigger a sync if automatic syncing is delayed or fails. Notification System: Feedback: Users have mentioned that notification settings are not granular enough, leading to too many alerts or not enough important notifications. Improvement Actions: Add more customizable notification options, allowing users to adjust frequency and type of alerts. Ensure critical reminders (e.g., upcoming appointments, system errors) are prioritized and more noticeable. Implement clearer notification labels to distinguish between different types of alerts (e.g., confirmations, cancellations, errors). Mobile App Functionality: Feedback: The mobile app's functionality is limited compared to the desktop version, causing issues for users on the go. Improvement Actions: Optimize the mobile app to include all critical features available on the desktop version. Improve the speed and reliability of the app, ensuring that it works smoothly with all devices and operating systems. Test mobile app usability with real users to identify and resolve pain points. Integration with Other Tools: Feedback: Some users have experienced difficulties when trying to integrate ...

Food and Beverage Director

1 months ago

Verified

... Areas for Improvement User Interface (UI) / User Experience Enhancements: Feedback: Users have reported that the interface can be confusing and difficult to navigate, especially for new users. Improvement Actions: Simplify navigation menus and make commonly used features more prominent. Improve consistency in button layouts and icons for better usability. Provide an easy-to-access user guide or tutorial to help onboard new users. Calendar Syncing ...

General Manager

1 months ago

Verified

... It would be nice if inn-flow could sync with the property POS system and automatically add housekeeping assignments/number of rooms assigned. ...

Human Resources Manager

1 months ago

Verified

... WOW! Great Platform for Hoteliers! A true one stop shop. ...

Vice President

3 months ago

Verified

... The customer service and the ease of use is what I enjoy the most. My properties are happy and they say it saves them time that can be used elsewhere through their day. ...

Vice President

3 months ago

Verified

... The customer service and the ease of use is what I enjoy the most. My properties are happy and they say it saves them time that can be used elsewhere through their day. ...

Managing Director

1 months ago

Verified

... Inn - Flow is doing a great. I wish I had known about them sooner. But better late than never. ...

Managing Director

1 months ago

Verified

... Inn - Flow is doing a great. I wish I had known about them sooner. But better late than never. ...

Managing Director

1 months ago

Verified

... Partnering with Inn-Flow - Efficiency and precision all in one. ...

General Manager

2 months ago

Verified

... Inn-Flow user for several years ...

General Manager

2 months ago

Verified

... Inn-Flow user for several years ...

General Manager

2 months ago

Verified

... Very pleased with all of Inn-Flow's products -- accounting, finance and labor modules. I've used a lot of accounting software and hotel management programs over the years, and Inn-Flow is far superior ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor portion. Much less labor intensive when doing payroll and inputting missing punches or buddy punches because of smile ID. “When we were using the old system, we could see that we had a ton ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor portion. Much less labor intensive when doing payroll and inputting missing punches or buddy punches because of smile ID. “When we were using the old system, we could see that we had a ton of overtime, but it wasvery hard to pinpoint it beforehand,” Patel shared. “I was always looking at the reports andwondering, ‘Why we can't manage our time better? What are we doing wrong?’”“The biggest thing I wanted was one system that did everything,” Patel said. “I was using fivedifferent systems, I had to export documents and send it to someone else to process payroll,and if I missed someone, I didn’t want to waste more time cutting checks and trying to fix it.When I found Inn-Flow, I just fell in love with the software.”“I think the best thing I can say is that we're finally looking at our P&Ls as a company,” Patelshared. “It’s how we set all of our goals, which in turn set up our bonus ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor portion. Much less labor intensive when doing payroll and inputting missing punches or buddy punches because of smile ID. “When we were using the old system, we could see that we had a ton of overtime, but it wasvery hard to pinpoint it beforehand,” Patel shared. “I was always looking at the reports andwondering, ‘Why we can't manage our time better? What are we doing wrong?’”“The biggest thing I wanted was one system that did everything,” Patel said. “I was using fivedifferent systems, I had to export documents and send it to someone else to process payroll,and if I missed someone, I didn’t want to waste more time cutting checks and trying to fix it.When I found Inn-Flow, I just fell in love with the software.”“I think the best thing I can say is that we're finally looking at our P&Ls as a company,” Patelshared. “It’s how we set all of our goals, which in turn set up our bonus structure for our team.We want to reward ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels ...

Director of Finance

4 months ago

Verified

... Easy to use! Switch now! ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor portion. Much less labor intensive when doing payroll and inputting missing punches or buddy punches because of smile ID. “When we were using the old system, we could see that we had a ton of overtime ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick ...

General Manager

4 months ago

Verified

... Inn Flow definitely allows us to save time in scheduling and is extremely efficient is helping control labor costs. ...

General Manager

4 months ago

Verified

... Inn Flow definitely allows us to save time in scheduling and is extremely efficient is helping control labor costs. ...

General Manager

12 months ago

Verified

... Inn-Flow user for several years ...

4 months ago

Verified

... I have used M3 and Innflow. My favorite one is InnFlow. It's complete, gets done what we need, its user friendly. When training new staff members, they are able to grasp how to use it. I think its ...

4 months ago

Verified

... I have used M3 and Innflow. My favorite one is InnFlow. It's complete, gets done what we need, its user friendly. When training new staff members, they are able to grasp how to use it. I think its the best ...

4 months ago

Verified

... Sometimes I don't like the numbers I see so if you could produce a filter that is rose colored glasses for bad number days, I'd appreciate that. ...

4 months ago

Verified

... I have used M3 and Innflow. My favorite one is InnFlow. It's complete, gets done what we need, its user friendly. When training new staff members, they are able to grasp how to use it. I think its the best all ...

General Manager

4 months ago

Verified

... I do not have any complaints; I have not had any issues, and I would recommend to anyone that may need service ...

Administrative Assistant

4 months ago

Verified

... I do not feel there is anything that could be improved. I am extremely satisfied with Inn-Flow. My day to day use of Inn-Flow is always a positive one. ...

Assistant General Manager

3 months ago

Verified

... I’ve been really impressed with the In Flow system so far it’s been a great tool for our team. Overall, the system works very well, and I’m excited to see how it evolves! ...

Accounting Manager

2 months ago

Verified

... Easy to use! New AI feature is great! The fact that most issues can be solved, or questions answered threw chatting with the Inn-flow team makes it faster than having to wait for email responses. ...

Accounting Manager

2 months ago

Verified

... Great software! ...

General Manager

2 months ago

Verified

... The ease of accessing the accounting and uploading my invoices for the hotel, keeps me updated with the payments, also it is very easy to do budget review with my team through the information. With ...

Front Desk

2 months ago

Verified

... Wish My Higher-Ups Weren't Changing Systems ...

Front Desk

2 months ago

Verified

... Maybe the audit process could be a bit more simplified, but my last time doing it, it only took 8 minutes which is hard to beat. ...

Housekeeper

2 months ago

Verified

... Showing the dollar amount with the hours put in so we can see if we have a good estimate on what our paycheck would be ...

Housekeeper

2 months ago

Verified

... It's all facts it shows the days the hours that I've worked how many rooms I've had and how many hours total for that week so I can add up how much my check will be ...

Front desk supervisor

1 months ago

Verified

... I like that is very easy to use in all aspects, I've never had any problems using it!!! Really enjoy using it! ...

Agm

1 months ago

Verified

... Very goo ...

Accounting Clerk

1 months ago

Verified

... Simplify Your Business ...

Accounting Clerk

1 months ago

Verified

... The best high-quality user friendly software for your business. Bring your accounting to the next level. You need to give it a try! ...

Accounting Clerk

1 months ago

Verified

... Simplify Your Business ...

Accounting Clerk

1 months ago

Verified

... The best high-quality user friendly software for your business. Bring your accounting to the next level. You need to give it a try! ...

Accounting Clerk

1 months ago

Verified

... The best high-quality user friendly software for your business. Bring your accounting to the next level. You need to give it a try! ...

Accounting Clerk

1 months ago

Verified

... I have not yet found a singular issue or complaint to address with the software. I found the program most useful. ...

Accounting Clerk

1 months ago

Verified

... The best high-quality user friendly software for your business. Bring your accounting to the next level. You need to give it a try! ...

Accounting Clerk

1 months ago

Verified

... I have not yet found a singular issue or complaint to address with the software. I found the program most useful. ...

General Manager

1 months ago

Verified

... Inn-Flow Review ...

General Manager

1 months ago

Verified

... We rely on Inn-Flow for Accounting and Payroll, and the results have been transformative. Inn Flow saves our staff an hour on journal entries per hotel and three to four hours on bi monthly accounts ...

General Manager

1 months ago

Verified

... We rely on Inn-Flow for Accounting and Payroll, and the results have been transformative. Inn Flow saves our staff an hour on journal entries per hotel and three to four hours on bi monthly accounts payable. For managers, the industry standard reports offer unparalleled ...

General Manager

1 months ago

Verified

... We rely on Inn-Flow for Accounting and Payroll, and the results have been transformative. Inn Flow saves our staff an hour on journal entries per hotel and three to four hours on bi monthly accounts payable. For managers, the industry standard reports offer unparalleled insights into financial performance, empowering them to make strategic decisions and optimize operations. Inn Flow isn’t just a tool; it’s a game changer for our entire ...

Houseman

1 months ago

Verified

... Nostalgic ...

Houseman

1 months ago

Verified

... The hospitality and rapid response and help. The cleanliness and over all aura. I love this hotel and the staff. All employees and employers. The vibe was enlightening and made me feel all bubbly ...

Houseman

1 months ago

Verified

... The hospitality and rapid response and help. The cleanliness and over all aura. I love this hotel and the staff. All employees and employers. The vibe was enlightening and made me feel all bubbly ...

Houseman

1 months ago

Verified

... The hospitality and rapid response and help. The cleanliness and over all aura. I love this hotel and the staff. All employees and employers. The vibe was enlightening and made me feel all bubbly ...

Houseman

1 months ago

Verified

... The hospitality and rapid response and help. The cleanliness and over all aura. I love this hotel and the staff. All employees and employers. The vibe was enlightening and made me feel all bubbly ...

Houseman

1 months ago

Verified

... The hospitality and rapid response and help. The cleanliness and over all aura. I love this hotel and the staff. All employees and employers. The vibe was enlightening and made me feel all bubbly ...

Houseman

1 months ago

Verified

... The hospitality and rapid response and help. The cleanliness and over all aura. I love this hotel and the staff. All employees and employers. The vibe was enlightening and made me feel all bubbly ...

VP of Hospitality

1 months ago

Verified

... We have used Inn flow for both payroll and accounting for the last year. I find the software to be very user friendly and efficient. We are a growing company and I will be adding this software to all ...

District Manager

1 months ago

Verified

... I love everything about the program. I would like to be able to speak with someone on the phone instead of chat. ...

Front Desk Agent

1 months ago

Verified

... The Best Company To Work With ...

Front Desk Agent

1 months ago

Verified

... I like how it is very resourceful for me and my coworkers. The schedule is very convenient and concise. Clocking in is very helpful for us as well. I really like Inn-Flow. ...

Hotel GM

1 months ago

Verified

... Since IF seems to be evolving with the industry needs- Don't change anything, especially the customer support. The immediate attention to customers is amazing. ...

Hotel GM

1 months ago

Verified

... Since IF seems to be evolving with the industry needs- Don't change anything, especially the customer support. The immediate attention to customers is amazing. ...

Corporate Controller

1 months ago

Verified

... Program is user friendly. Great support system, tickets are answered quickly. Overview feature, OT at Risk Feature, Housekeeping feature are great. Operating Report feature where you can click the ...

Corporate Controller

1 months ago

Verified

... Program is user friendly. Great support system, tickets are answered quickly. Overview feature, OT at Risk Feature, Housekeeping feature are great. Operating Report feature where you can click the actual ...

Corporate Controller

1 months ago

Verified

... Easy to Learn - Great Features for Controlling Expenses and Labor ...

Corporate Controller

1 months ago

Verified

... Easy to Learn - Great Features for Controlling Expenses and Labor ...

General Manager

1 months ago

Verified

... As GM of a large property, I am quite busy and step away from my desk quite often in the middle of doing things in Innflow. When I return, sometime when entering a schedule, the system times out and ...

General Manager

1 months ago

Verified

... Fast, easy to learn. Overall great experience. Have had great interaction with everyone that has helped me when needed and just wonderful ...

Assistant Manager

1 months ago

Verified

... It was easy to learn and serves its purpose. I am new to the system, and it has been easy to learn. It serves a purpose, and I have been happy with it. ...

General Manager

1 months ago

Verified

... Additional reports would be helpful; however I am still learning all of the ones available now. The Export Button on invoices does not always push the invoices lines over causing manual entry of ...

ACCOUNT MANAGER

1 months ago

Verified

... Inn-Flow Exeperioence ...

GM

1 months ago

Verified

... Training so far - and it's going to be great! ...

GM

1 months ago

Verified

... Just makes sense. It's detail in programming is going to make the weekly bills process very different. Fit for hoteliers. ...

GM

1 months ago

Verified

... Just makes sense. It's detail in programming is going to make the weekly bills process very different. Fit for hoteliers. ...

MANAGER

1 months ago

Verified

... EVERYTHING IS ON POINT THE ONLY THING I WOULD SUUGETS IS TO UPDATE THE HOUSE KEEPING LABOUR TO PAY PER ROOM. THANK YOU INNFLOW YOU GUYS ARE AMAZING. ...

GM

1 months ago

Verified

... Easy to use. ...

GM

1 months ago

Verified

... Some things are a little redundant. I don't like having to 'approve' things over and over. IT is a minor inconvenience and probably dictated by someone above. ...

Banquet

1 months ago

Verified

... I what I like most is how easy it is to use with email notifications and if you need help you can call ...

Housekeeping/ Breakfast Attendanr

1 months ago

Verified

... It’s never matches my schedule that’s posted in our employee bulletin board. Can’t get more hours with out editing my time. Constantly editing my time everyday, to get paid. Raise breakfast ...

Housekeeping/ Breakfast Attendanr

1 months ago

Verified

... It’s never matches my schedule that’s posted in our employee bulletin board. Can’t get more hours with out editing my time. Constantly editing my time everyday, to get paid. Raise breakfast attendants ...

Housekeeping/ Breakfast Attendanr

1 months ago

Verified

... It’s never matches my schedule that’s posted in our employee bulletin board. Can’t get more hours with out editing my time. Constantly editing my time everyday, to get paid. Raise breakfast ...

Accounting Manager

30 days ago

Verified

... Scheduling & Labor Management is an excellent application that simplifies employee scheduling, performance reviews, and GM approval processes. Its user-friendly interface and efficient features make it a time-saving and highly effective solution for workforce management. Its intuitive design makes it simple to use, streamlining complex tasks and improving ...

Accounting Manager

30 days ago

Verified

... The accounting software is highly efficient and user-friendly, offering time-saving features such as automatic invoice posting, seamless journal entries, and easy bank reconciliation. ...

Accounting Manager

30 days ago

Verified

... Scheduling & Labor Management is an excellent application that simplifies employee scheduling, performance reviews, and GM approval processes. Its user-friendly interface and efficient features make ...

General manager

30 days ago

Verified

... Very easy system to navigate. Simple clock ins for the employees to maintain and operate on daily basis which was made easier for the hotel. ...

Bartender

28 days ago

Verified

... Like or not ...

Night audit

25 days ago

Verified

... I like the way things are right now it's really see nothing that needs to be improved everything's on point ...

Night audit

25 days ago

Verified

... I like the way things are right now it's really see nothing that needs to be improved everything's on point ...

Night audit

25 days ago

Verified

... I like the way things are right now it's really see nothing that needs to be improved everything's on point ...

Night audit

25 days ago

Verified

... I like working with this vendor because when there's problems and there's someone there to help and help and response is fast ...

Human Resources Manager

1 months ago

Verified

... The labor management module. It’s extensive to include biometric identification, forecasting, scheduling, and payroll processing. The program is easy to navigate with many options to drill in for ...

Human Resources Manager

1 months ago

Verified

... The labor management module. It’s extensive to include biometric identification, forecasting, scheduling, and payroll processing. The program is easy to navigate with many options to drill in for detailed information as well as provides a plethora ...

Vice President

3 months ago

Verified

... There isn't much that I would say needs improvement. Inn-Flow seems to be always implementing new things into the program to make it easier to navigate. ...

Corporate Controller

4 months ago

Verified

... 0I love the PMS upload directly into Inn-Flow. Getting Reports on a daily basis. My owners love it. Labor Management is very easy to use. The whole Inn-Flow team so friendly and helpful. Thank you to ...

Managing Director

1 months ago

Verified

... Partnering with Inn-Flow - Efficiency and precision all in one. ...

General Manager

4 months ago

Verified

... The system gives you the ability to have real-time stats in a controlled environment. Effective tool to manage labor. I look forward to working on the financial side. ...

General Manager

4 months ago

Verified

... The system gives you the ability to have real-time stats in a controlled environment. Effective tool to manage labor. I look forward to working on the financial side. ...

General Manager

4 months ago

Verified

... I have not had the opportunity to see as of yet, but I would love to see real-time payroll integration with updated financial information. Creating a live P&L view daily. ...

General Manager

2 months ago

Verified

... Nothing that I can think of....it meets all of my day-to-day hotel needs. I would recommend Inn-Flow to anyone in the hospitality industry. ...

General Manager

2 months ago

Verified

... Inn-Flow user for several years ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and financial reporting make evaluation and changes very straightforward and simple, cutting out a lot of the steps needed in other systems to research and understand the entries. The labor management system is a great built-in (required) tool to control labor and evaluate performance. The support system built in to the site has made getting assistance so simple for any user and is very appreciated. Communication through inn-flow is very easy and helpful. Chargeback ...

VP Shared Services

2 months ago

Verified

... Thorough Hotel Reporting and Support Tools ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and ...

VP Shared Services

2 months ago

Verified

... Daily engagement with our accounting services has been a huge weight lifted from our daily operations, saving a lot of time and labor. The tools and processes for data retention in accounting and financial reporting make evaluation and changes very straightforward and simple, cutting out a lot of the steps needed in other systems to research and understand the entries. The labor management system is a great built-in (required) tool to control labor and evaluate performance. The support system built in to the site has made getting assistance so simple for any user and is very appreciated. Communication through inn-flow is very easy and helpful. Chargeback response compilation tool and tracking ...

VP Shared Services

2 months ago

Verified

... There are a few advanced accounting tasks/tools that we lacked some training on initially, but generally the concerns have been minimal. The budgeting tool has some really nice features but can be a ...

VP Shared Services

2 months ago

Verified

... Thorough Hotel Reporting and Support Tools ...

Director of Finance

4 months ago

Verified

... Easy to use! Switch now! ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor portion. Much less labor intensive when doing payroll and inputting missing punches or buddy punches because of smile ID. “When we were using the old system, we could see that we had a ton of overtime, but it wasvery hard to pinpoint it beforehand,” Patel shared. “I was always looking at the reports andwondering, ‘Why we can't manage our time better? What are we doing wrong?’”“The biggest thing I wanted was one system that did everything,” Patel said. “I was using fivedifferent systems, I had to export documents and send it to someone else to process payroll,and if I missed someone, I didn’t want to waste more time cutting checks and trying to fix it.When I found Inn-Flow, I just fell in love with the software.”“I think the best thing I can say is that we're finally ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor ...

Director of Finance

4 months ago

Verified

... I would like to see a dashboard of all m financials and cores or each property so I can get a quick snapshot of the health of each property. I would like this system to link directly to my bank so that it has all the information in one location. This would speed up reconciliations and make it less manual, as well as decrease ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick ...

Director of Finance

4 months ago

Verified

... I would like to see a dashboard of all m financials and cores or each property so I can get a quick snapshot of the health of each property. I would like this system to link directly to my bank so ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick ...

Director of Finance

4 months ago

Verified

... All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround and the save your chat history so you can go back to old questions you asked. I love the static reports since this means I cannot change anything I will always get the same information. On boarding was also very interactive. I was given a dedicated person who would answer all of my questions with patience and humor. I like that this system was make by a hotel owners for hotels. It really shows in the reporting as well as the labor portion. Much less labor intensive when doing payroll and inputting missing ...

EVP

4 months ago

Verified

... Inn Flow is so user friendly. It saves us time with features like reoccurring journal entries, quick search capabilities and being able to copy budget templates from one hotel to another. We also ...

Supervisor

12 months ago

Verified

... With Inn Flow all of our reports are done automatically, including all the accounting. Everything transfers automatically, and makes everything very easy. ...

General Manager

4 months ago

Verified

... *Efficient *Controls labor costs *scheduling is easy * OT is controlled * Planning * Forecast used to schedule *Reporting is easy ...

General Manager

4 months ago

Verified

... *Efficient *Controls labor costs *scheduling is easy * OT is controlled * Planning * Forecast used to schedule *Reporting is easy ...

General Manager

4 months ago

Verified

... Inn Flow definitely allows us to save time in scheduling and is extremely efficient is helping control labor costs. ...

General Manager

4 months ago

Verified

... Inn Flow definitely allows us to save time in scheduling and is extremely efficient is helping control labor costs. ...

General Manager

12 months ago

Verified

... Nothing that I can think of....it meets all of my day-to-day hotel needs. I would recommend Inn-Flow to anyone in the hospitality industry. ...

[email protected]

12 months ago

Verified

... 1.) User friendly2.) Creates efficiency3.) Able to solve multiple job tasks quickly4.) Never any system errors or crashes5.) Easy to learn ...

[email protected]

12 months ago

Verified

... Perhaps fingerprint recognition as well as facial. However the security with face is still very strong and we never have any issues ...

4 months ago

Verified

... Sometimes I don't like the numbers I see so if you could produce a filter that is rose colored glasses for bad number days, I'd appreciate that. ...

4 months ago

Verified

... I have used M3 and Innflow. My favorite one is InnFlow. It's complete, gets done what we need, its user friendly. When training new staff members, they are able to grasp how to use it. I think its ...

Accounting Manager

2 months ago

Verified

... Great software! ...

Accounting Manager

2 months ago

Verified

... Easy to use! New AI feature is great! The fact that most issues can be solved, or questions answered threw chatting with the Inn-flow team makes it faster than having to wait for email responses. ...

Accounting Manager

2 months ago

Verified

... Easy to use! New AI feature is great! The fact that most issues can be solved, or questions answered threw chatting with the Inn-flow team makes it faster than having to wait for email responses. ...

Accounting Manager

2 months ago

Verified

... AI feature is great, although it still needs some more training to read all kinds of invoices. We keep having glitches in the entire system once in a while, as it lags and slows down our work. ...

Accounting Manager

2 months ago

Verified

... AI feature is great, although it still needs some more training to read all kinds of invoices. We keep having glitches in the entire system once in a while, as it lags and slows down our work. ...

Accounting Manager

2 months ago

Verified

... Easy to use! New AI feature is great! The fact that most issues can be solved, or questions answered threw chatting with the Inn-flow team makes it faster than having to wait for email responses. ...

General Manager

2 months ago

Verified

... Inn Flow is Easy To Learn and User-Friendly! ...

General Manager

2 months ago

Verified

... That's hard to say because I don't have the permissions to see the full scope of Inn Flow's capabilities. The only thing I have noticed is sometimes you have to try to load it two or three times ...

General Manager

2 months ago

Verified

... Inn Flow is Easy To Learn and User-Friendly! ...

General Manager

2 months ago

Verified

... That's hard to say because I don't have the permissions to see the full scope of Inn Flow's capabilities. The only thing I have noticed is sometimes you have to try to load it two or three times ...

General Manager

2 months ago

Verified

... Inn Flow makes it easy to organize and track your documents, Inn Flow is super-easy to learn and I would definitely recommend this software to a friend or to a colleague. ...

General Manager

2 months ago

Verified

... The ease of accessing the accounting and uploading my invoices for the hotel, keeps me updated with the payments, also it is very easy to do budget review with my team through the information. With labor ...

General Manager

2 months ago

Verified

... Maybe more controls or access to the basic users as well, so they can sort their issues by themselves without bothering the management and then the request can just be send for approval to management ...

General Manager

2 months ago

Verified

... The ease of accessing the accounting and uploading my invoices for the hotel, keeps me updated with the payments, also it is very easy to do budget review with my team through the information. With ...

General Manager

2 months ago

Verified

... The ease of accessing the accounting and uploading my invoices for the hotel, keeps me updated with the payments, also it is very easy to do budget review with my team through the information. With ...

Front Desk

2 months ago

Verified

... Wish My Higher-Ups Weren't Changing Systems ...

Front Desk

2 months ago

Verified

... Maybe the audit process could be a bit more simplified, but my last time doing it, it only took 8 minutes which is hard to beat. ...

Housekeeper

2 months ago

Verified

... It's a good software to use when wanting to review hours and what days I've worked ...

Housekeeper

2 months ago

Verified

... It's all facts it shows the days the hours that I've worked how many rooms I've had and how many hours total for that week so I can add up how much my check will be ...

Housekeeper

2 months ago

Verified

... It's a good software to use when wanting to review hours and what days I've worked ...

Housekeeper

2 months ago

Verified

... It's a good software to use when wanting to review hours and what days I've worked ...

GM

2 months ago

Verified

... I love the schedule and labor functions it makes the process of making the schedule so much more easier seamless. ...

GM

2 months ago

Verified

... I love the schedule and labor functions it makes the process of making the schedule so much more easier seamless. ...

GM

2 months ago

Verified

... I love the schedule and labor functions it makes the process of making the schedule so much more easier seamless. ...

Partner

2 months ago

Verified

... Bookkeeping services are slow, significant changes need to be made here. A mobile app would go a long way. A prompt customer service would be good at-least during onboarding. ...

Partner

2 months ago

Verified

... Inn-Flow is user friendly, and understands hotel industry. The workflow is well thought out due to this it makes it easier to train employees on the software. ...

Partner

2 months ago

Verified

... Inn-Flow is user friendly, and understands hotel industry. The workflow is well thought out due to this it makes it easier to train employees on the software. ...

Accountant

2 months ago

Verified

... Accounting (Approvals & Checks) ...

Accountant

2 months ago

Verified

... I like the steps of approval and the OTP code given, before any checks can be cut. Accessing the AP reports. ...

General Manager

2 months ago

Verified

... All in one. Great system for accounting / payroll and scheduling. ...

General Manager

2 months ago

Verified

... You can use it to upload invoices, its linked with daily revenue and labor summary so you can easily track your P&L. Very smart system. ...

General Manager

2 months ago

Verified

... All in one. Great system for accounting / payroll and scheduling. ...

General Manager

2 months ago

Verified

... You can use it to upload invoices, its linked with daily revenue and labor summary so you can easily track your P&L. Very smart system. ...