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Inn-Flow Labor Management
4.9 (176 REVIEWS)
HT Score
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Laura, Gregory, Melanie + 9 more experts recommend Inn-Flow
Read RecommendationsInn-Flow Labor Management
Ranked 3 (out of 26) in Scheduling & Workforce Management
2025 Finalist
HotelTechAwards
Hoteliers voted Inn-Flow as the #3 Scheduling & Workforce Management provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldAll the tools you need to manage labor costs, increase employee productivity, and reduce costs
97% recommended by 259 hotels
Hyatt, Omni Hotels, Marriott & 256 others
Bell - AI powered product analyst
I analyzed all of Inn-Flow’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Inn-Flow's comprehensive scheduling and workforce management solution is widely appreciated for its powerful labor management tools, helping hotels curtail unnecessary labor costs and enhance operational efficiency. While users value its ability to forecast labor performance, improvements are suggested in data integration and speed. Notable features like demand forecasting and integrated analytics are pivotal in optimizing labor utilization and maintaining budget adherence, crucial for increasing revenue and reducing costs within the hotel industry.
Hyatt, Omni Hotels, Marriott & 256 others
Read their reviewsWhat Types of Hotels Inn-Flow is Popular For
Size
3 | X-Small (1-9 room)
5 | Small (10-24 room)
46 | Mid-Sized (25-74 room)
205 | Large (75-199 room)
42 | X-Large (200+ room)
Country
289 | United States of America
4 | India
2 | Bahamas
1 | Vietnam
1 | Ireland
1 | Singapore
1 | Canada
1 | United Kingdom
1 | United Arab Emirates
1 | Mexico
Type
247 | Branded Hotels
150 | Bed & Breakfast & Inns
148 | Airport/Conference Hotels
130 | Limited Service & Budget Hotels
115 | Boutiques
86 | City Center Hotels
60 | Extended Stay & Serviced Apartments
60 | Resorts
54 | Luxury Hotels
35 | Motels
25 | Hostels
8 | Casinos
8 | RV Parks & Campgrounds
5 | Vacation Rentals & Villas
Region
291 | North America
6 | Asia Pacific
2 | Europe
2 | Central America
1 | Middle East
Category
234 | Hotel Accounting Software
176 | Scheduling & Workforce Management
7 | Business Intelligence
7 | Hotel Maintenance Software
Didn’t find what you were looking for?
What is Inn-Flow?
Founded in 2009 | Headquarters in Cary (United States) | 100 employees
Inn-Flow Labor Management is a robust labor management tool designed specifically for the hospitality industry. This software solution helps hoteliers manage labor costs effectively, streamline scheduling processes, and boost overall productivity. Featuring user-friendly drag-and-drop functionality, Inn-Flow enables the creation, editing, and automation of employee schedules with ease.
A standout feature is Smile iD®, a proprietary facial recognition technology for accurate time clock management, preventing early clock-ins and providing automated shift-end reminders. The real-time dashboard offers a comprehensive view of labor operations, highlighting daily performance and opportunities for improvement. It even flags potential issues like overtime and offers ways to mitigate them.
With powerful actionable analytics, Inn-Flow Labor Management allows managers to make informed decisions, reducing labor waste and enhancing operational efficiency. This tool seamlessly integrates into existing business operations, making it a valuable asset for hoteliers looking to optimize their labor management practices.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Inn-Flow products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Inn-Flow Reviews Analyzed: 10
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Inn-Flow Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Inn-Flow
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Inn-Flow's Provided Description:
"Labor represents an enormous expense and often a general manager’s biggest headache. Inn-Flow‘s labor management solutions include automated tools that reduce labor costs, simplify scheduling, and boost productivity. That means you and your team can spend more time focused on your customers. Through simple drag-and-drop functionality, you can create, edit, and automate schedules. Smile iD® is our proprietary technology that uses facial recognition for punching in and out of the time clock. Our software prevents employees from punching in early, and our automated texting will remind them when their shift is done. The dashboard keeps you in control, giving you a holistic view of your labor operations. See daily performance in real time and view opportunities for improvement. It even alerts you to potential issues such as overtime and suggests how you can avoid it. Inn-Flow's labor software provides actionable analytics that you can put to use right away and avoid labor waste."
FAQs
Capabilities
Optimize labor usage with established rules and budgets
Optimize labor usage with established rules and budgets
Labor Models allow you to establish company-wide expectations and rules around labor needs. You can easily create budgets based on specific criteria — day of the week, minutes per occupied room, arrivals, departures and other factors.
Accurately forecast labor needs
Accurately forecast labor needs
Weekly forecasts, combined with labor models, provide hotel managers with the visibility and insight they need to create appropriate labor schedules and stay under budget.
Integrated solution
Integrated solution
The Inn-Flow labor management solution seamlessly connects with your PMS and passes that data through your labor models, allowing you to accurately schedule and forecast your labor needs.
Biometric Time Clock / Smile ID®
Biometric Time Clock / Smile ID®
Reinventing how employees punch in and punch out to better control labor costs. We rebuilt it from the ground up to help you better control labor costs. Our biometric time clock — powered by proprietary Smile iD® technology — uses facial recognition to revolutionize the punch in / punch out process.
Automated alerts and enhanced functionality
Automated alerts and enhanced functionality
Automate your labor management processes with an array of features that help you better manage overtime costs, PTO requests and more.
Features
Shifts & Scheduling
4/5 features
Time Tracking
4/5 features
Analytics & Benchmarking
4/5 features
Tasks & Checklists
4/5 features
Messaging & Communication
4/5 features
Benefits Management
4/5 features
Available Add-ons & Modules
Facial Recognition Time Clock
Scheduling & Workforce Management
Inn-flow’s biometric time clock helps hoteliers control labor costs and streamline the punch in/out process with facial recognition. Our proprietary technology, Smile ID, makes machine learning predictions based on 27 facial landmarks. From viewing schedules to requesting time off, the time clock provides a user-friendly interface creating a seamless experience for all employees.
Smart Scheduling
Scheduling & Workforce Management
In our Labor Management solution, Smart Scheduling lets you easily assign and reassign shifts to avoid conflicts like PTO, overtime, and over/under scheduling. Our software will automatically make recommendations based on your forecast from Inn-Flow’s Accounting.
Our Smart Scheduling also helps you...
1. Copy schedules from previous weeks, or use customized templates
2. Create schedules in seconds with drag and drop functionality
3. Automatically communicates new/updated schedules to your team via text
Eliminate Labor Waste
Scheduling & Workforce Management
Set expectation with Labor Models
Manage housekeeping with MPOR
Eliminate Buddy Punching
Avoid early punch ins
Dashboard with actionable analytics
Inn-Flow Reviews Summary
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Inn-Flow Labor Management is the #2 most trending product in the Scheduling & Workforce Management category (out of 26) and the #53 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreInn-Flow has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Inn-Flow as the #3 Scheduling & Workforce Management provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Inn-Flow Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Inn-Flow Case Studies
How United Brothers Cut Six Weeks of Budgeting Down to One Day With Inn-Flow
LasVegas (United States of America)
Labor Management Transformation - Family Business Turned Corporate Collective
Centerville (United States of America)
Why Daily Frustrations and Gaps in Former Accounting Solutions Drove Southwest Hospitality to Adopt Inn-Flow
Moab (United States of America)
References
"When we started looking for new software, we wanted one vendor with a couple of different products like labor, sales, and accounting, and accounting services. We wanted to consolidate everything into one place, and Inn-Flow was the system that we found that does all of those services."
Renish Patel
Principal @
Infinity Hotel Group
"Inn-Flow is very cost-efficient and time-efficient, and definitely worth looking into for an all-encompassing hotel management platform. It’s just one place. One login. And everything at your fingertips. Our team loves it! And we’re saving 25-30% compared to what we were paying for our previous modules. It’s a winner."
Robyn Mounce
CFO @
Renascent Hospitality
"It was very time consuming to enter our bi-weekly payroll into our prior accounting system. Because Inn-Flow also offers a payroll service, they have taken that off my plate and saved at least an hour of my time every payroll cycle. It is done right every week and automatically allocated across payroll periods. It has saved us money. The total cost of using Inn-Flow’s Accounting Software, Labor Management, and Payroll Services each month is less that what we were paying our previous software and 3rd party processor fees. We’re getting more for less money."
Adam Leath
Managing Director @
Leath Company
Featured Customers
More Products by Inn-Flow
Hotelier Rating
Looking for specific info?
6
The InnFlow Website is user-friendly!
Night Auditor from 100 to 199 room Bed & Breakfast & Inn in Houston (United States of America)
Verified
2 days ago
The website is very user-friendly and easy to navigate, with a clean, appealing design that makes the overall experience enjoyable. I really appreciate how intuitive Inn-Flow is to learn and use—the layout feels natural, and it makes daily tasks simple, even for new users.
The software is really easy to pick up, even if you’re not an accou...
United States of America
United States of America
Night Auditor
Large Hotel
10
Super Easy!
Food & Beverage Manager from 100 to 199 room Bed & Breakfast & Inn in Daytona Beach (United States of America)
Verified
3 days ago
When I get into the program it is so easy to navigate. I can look at my invoices and do searches and it always finds me exactly what I was looking for!
United States of America
United States of America
Food & Beverage Manager
Large Hotel
10
It does save a lot of time for me with payroll
General Manager from 50-74 room Bed & Breakfast & Inn in Kansas City (United States of America)
Verified
3 days ago
Not having to manually do payroll at the end of the week. Everything ties together with different business aspects. Which is a great thing, and can all be done in one program!
United States of America
United States of America
General Manager
Mid-Sized Hotel
10
Easiest Work Flow App Used
General Manager from 100 to 199 room Bed & Breakfast & Inn in Naperville (United States of America)
Verified
3 days ago
I've had the opportunity to work with a few different hotel software's from MyHotelTeam to other ones Inn-Flow has stood out. It allows departments to collaborate on data to improve the overall guest and associate experience. It makes it easy to schedule staff and even easier to move around those schedules when needed. It was incredibly eas...
United States of America
United States of America
General Manager
Large Hotel
10
Doesn't Even Fill Real!
GM from 50-74 room Bed & Breakfast & Inn in Mineral Wells (United States of America)
Verified
3 days ago
We just transitioned management companies and have absolutely loved working with everyone at Inn-Flow through our implementation. From Paveen to Anna and Lorel to Jade, at every anxious moment our entire team has felt supported and empowered.
Looking forward to getting our Facilities and Sales modules up and running soon!
United States of America
United States of America
GM
Mid-Sized Hotel
10
Very efficient and system is updated
FD from 500+ room Boutique in Fullerton (United States of America)
Verified
3 days ago
Its effectiveness and make things flow easy in daily business ways.
Its a smart system to control the staff efficiency.
United States of America
United States of America
FD
X-Large Hotel
10
My Review for Inn-Flow
General Manager from 100 to 199 room Bed & Breakfast & Inn in Richmond (United States of America)
Verified
3 days ago
What is good to say here is that you can email a pdf invoice directly to Inn-flow for faster processing. That is a good feature.
United States of America
United States of America
General Manager
Large Hotel
9
Big Help
General Manager from 100 to 199 room Branded Hotel in Portage (United States of America)
Verified
3 days ago
Every time I have an issue, they are able to get the problem fixed right away, unless it requires pushing it to a higher level. Very user friendly.
United States of America
United States of America
General Manager
Large Hotel
10
Friendly system
Administrative Assistant from 75-99 room Branded Hotel in Atlanta (United States of America)
Verified
3 days ago
Is my first time using this specific system, but I think the system is friendly, useful, easy to handle so I recommend this system 100%.
United States of America
United States of America
Administrative Assistant
Large Hotel
9
Efficiency
General manager from 100 to 199 room Bed & Breakfast & Inn in Columbia (United States of America)
Verified
3 days ago
Inn flow is help full when it comes to keeping track of accounting and housekeeping. I am able to email to our AP inbox and can keep track if HR has approved it or not. and If not we are able to communicate why. It also helps with keeping track of the housekeeping department, their times and amount of rooms they have daily.
United States of America
United States of America
General manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Inn-Flow excels in providing a comprehensive hotel management platform that streamlines operations, from accounting to labor management. Its intuitive interface and robust reporting tools make it easy for hotels to enhance efficiency and control costs. Their customer support team is responsive and knowledgeable, ensuring that any issues are resolved quickly. Overall, Inn-Flow helps hotels operate more efficiently and stay focused on delivering exceptional guest experiences, which is something EntryReady customers value greatly.
Showing all answers to: "What does this product or service do well?"
Inn-Flow excels in providing a comprehensive hotel management platform that streamlines operations, from accounting to labor management. Its intuitive interface and robust reporting tools make it easy for hotels to enhance efficiency and control costs. Their customer support team is responsive and knowledgeable, ensuring that any issues are resolved quickly. Overall, Inn-Flow helps hotels operate more efficiently and stay focused on delivering exceptional guest experiences, which is something EntryReady customers value greatly.
Inn-Flow is a valuable addition to the DailyPay partner ecosystem because of its seamless integration for hoteliers. The Inn-Flow partner team is highly communicative, and they consistently share their extensive industry knowledge. This collaborative approach fosters an exchange of best practices, ensuring a positive and productive long-term relationship.
Inn-Flow excels at streamlining accounting and operational processes for hotels and hotel management companies. Their platform integrates budgeting, forecasting, reporting, and labor management into one seamless system. This eliminates the need for disjointed tools, saving significant time and reducing errors.
Their focus on the hospitality industry means that Inn-Flow understands the unique challenges of hotel management, such as managing multiple entities, tracking expenses across properties, and ensuring accurate payroll and labor cost reporting. They also provide user-friendly tools that empower hotel operators to make data-driven decisions quickly.
Moreover, their customer support team is incredibly responsive and knowledgeable, ensuring clients always have the assistance they need to maximize the value of the platform.
Inn-Flow has proven to be a reliable partner, offering a product tailored to the needs of hospitality professionals, with features and service that genuinely drive efficiency and profitability.
Inn Flow has been an excellent addition to DailyPay's partner ecosystem with their seamless integration for hoteliers. Their partner team is communicative and shares their vast knowledge of the industry to exchange best practices for a positive and fruitful relationship for the long term.
From the top down, Inn-Flow has superior implementation and product service support to make your hotel teams feels comfortable and confident. Inn-Flow really is a one-stop-shop, by offering so many integrated tools to help hoteliers.
Question:
What differentiates this product or service from the competition?
Answer:
What sets Inn-Flow apart is its all-in-one approach combined with a user-friendly interface that simplifies complex tasks like payroll, accounting, and reporting. Unlike other solutions, Inn-Flow offers powerful automation tools and detailed reporting features that give hotels the insights they need to make smarter business decisions. Additionally, their integration capabilities with other platforms are seamless, allowing hoteliers to customize their tech stack without sacrificing efficiency. Inn-Flow’s commitment to customer success also distinguishes it from competitors, providing exceptional support throughout the onboarding and implementation process.
Showing all answers to: "What differentiates this product or service from the competition?"
What sets Inn-Flow apart is its all-in-one approach combined with a user-friendly interface that simplifies complex tasks like payroll, accounting, and reporting. Unlike other solutions, Inn-Flow offers powerful automation tools and detailed reporting features that give hotels the insights they need to make smarter business decisions. Additionally, their integration capabilities with other platforms are seamless, allowing hoteliers to customize their tech stack without sacrificing efficiency. Inn-Flow’s commitment to customer success also distinguishes it from competitors, providing exceptional support throughout the onboarding and implementation process.
Inn-Flow distinguishes itself through its collaborative and hands-on approach to partnerships. From the very beginning, they've been actively involved in our go-to-market strategy. Their team's deep understanding of hoteliers' needs allows them to see how our combined expertise can provide even greater value to our shared clients. This focus on synergy and mutual benefit sets them apart from competitors and makes for a truly effective partnership.
Inn-Flow sets itself apart from competitors by offering a platform specifically tailored to the hospitality industry, addressing unique challenges like managing multiple entities and optimizing labor costs. Unlike generic accounting software, Inn-Flow integrates accounting, labor management, procurement, and sales into a single, user-friendly solution, eliminating inefficiencies from using multiple tools. A standout feature is their advanced labor management system, which includes proprietary biometric time clock technology with Smile iD® facial recognition to ensure accurate time tracking and reduce time theft. Additionally, their intuitive dashboards and reporting tools enable hotel operators to easily compare financial data and performance metrics across properties, identifying trends and opportunities for improvement. With a rapid implementation process that often takes less than 30 days and a transparent, cost-effective pricing model, Inn-Flow provides exceptional value and reliability for the hospitality sector.
InnFlow has been super hands on from the start of our partnership, taking it to market, and now helping to bring combined expertise to hotelier clients. Their product serves hotel leaders' needs and the team is clearly able to see that we can serve them even better when working together.
Inn-Flow consistently innovates to ensure they offer best in class products. From new dashboards, faster load times, new tools / features, Inn-Flow evolves as the industry does to meet the needs and demands of hoteliers.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Take full advantage of Inn-Flow’s comprehensive training and support during the onboarding process. The platform offers a lot of powerful tools, and investing time upfront to understand its features will pay off in the long run. By fully utilizing its automation and reporting capabilities, you’ll see significant improvements in operational efficiency and cost control. Don’t hesitate to reach out to their team for guidance — they’re extremely responsive and committed to helping you get the most out of the system.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Take full advantage of Inn-Flow’s comprehensive training and support during the onboarding process. The platform offers a lot of powerful tools, and investing time upfront to understand its features will pay off in the long run. By fully utilizing its automation and reporting capabilities, you’ll see significant improvements in operational efficiency and cost control. Don’t hesitate to reach out to their team for guidance — they’re extremely responsive and committed to helping you get the most out of the system.
My advice to any hotelier considering Inn-Flow is to leverage their expert team. They are more than just a software provider; they are a partner with deep industry expertise. Don't hesitate to lean on them for guidance.
If I could give one piece of advice to a hotelier considering Inn-Flow, it would be to fully leverage the platform’s ability to consolidate and simplify your operations. Transitioning to Inn-Flow is more than adopting software; it's an opportunity to centralize your accounting, labor, and operational processes in a way that saves time and enhances decision-making. Take the time to work closely with their implementation team during the onboarding process to ensure you're set up to maximize the system's full potential from day one. By doing so, you'll quickly see the efficiencies and insights that make Inn-Flow a game-changer for hotel management.
My piece of advice to a hotelier considering InnFlow is to remember that you have an expert team who is there to lend their expertise in the industry to help you find the best personalized strategies for your unique operation.
What are you waiting for? :) So much of our industry is built on relationships and trust that when you find a good partner or product, it's important to share it with others to assist them in growing and managing their business(es). I hope you take me up on it.
Are you a consultant or vendor that recommends Inn-Flow?
Leave a recommendation
News
Inn-Flow
1 week ago
Mehr Consultancy Partners with Inn-Flow to Power Growth, Accountability and Real-Time Financial Visibility Across Expanding Hotel Portfolio
Inn-Flow
1 week ago
How United Brothers Cut Six Weeks of Budgeting Down to One Day With Inn-Flow
Inn-Flow
1 month ago
Inn-Flow Unveils Next-Generation Budgeting & Forecasting Enhancements and Portfolio Planning Capabilities
Inn-Flow
1 month ago
Inn-Flow Expands Executive Team to Drive Next Phase of Growth in Hotel Finance and Operations
Inn-Flow
8 months ago
Inn-Flow Secures $45 Million Growth Investment from Mainsail Partners
Inn-Flow
9 months ago
Inn-Flow Joins AAHOA as Allied Member
Inn-Flow
10 months ago
Inn-Flow: The Highest Customer-Rated Hotel Accounting and Labor Management Platform Soars in the 2025 HotelTechAwards
Inn-Flow
11 months ago
Inn-Flow Reaches New Heights with Level III Global Customer Support Certification
Inn-Flow
2 years ago
Inn-Flow Reveals Transformative New Website and Branding
Inn-Flow
2 years ago
Inn-Flow Named as Finalist in Two Categories in 2023 HotelTech Awards
Inn-Flow
3 years ago
Labor Management Transformation - Family Business Turned Corporate Collective
Inn-Flow
3 years ago
Why Daily Frustrations and Gaps in Former Accounting Solutions Drove Southwest Hospitality to Adopt Inn-Flow
Inn-Flow Integrations
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Support
Verified Support
Inn-Flow has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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