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Ratings Snapshot
99%
Recommend
#3
Popularity index
HT SCORE
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #3 out of 25 in Scheduling & Labor Management
Ease of Use
4.9/5
ROI
4.9/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support
Inn-Flow’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
Inn-Flow Labor Management Overview
Inn-Flow Labor Management Overview
Through simple drag-and-drop functionality, you can create, edit, and automate schedules. Smile iD® is our proprietary technology that uses facial recognition for punching in and out of the time clock. Our software prevents employees from punching in early, and our automated texting will remind them when their shift is done. The dashboard keeps you in control, giving you a holistic view of...
About Inn-Flow View website
Founded in 2008 | Headquarters in Cary United States | 60 employeesBased in Cary, North Carolina, Inn-Flow is a hotel-specific software platform designed by hoteliers, for hoteliers. Inn-Flow enables hoteliers to streamline th...
Product Modules
Facial Recognition Time Clock
Scheduling & Labor Management
INCLUDED
Inn-flow’s biometric time clock helps hoteliers control labor costs and streamline the punch in/out process with facial recognition. Our proprietary technology, Smile ID, makes machine learning predictions based on 27 facial landmarks. From viewing schedules to requesting time off, the time clock provides a user-friendly interface creating a seamless experience for all employees.
Smart Scheduling
Scheduling & Labor Management
INCLUDED
In our Labor Management solution, Smart Scheduling lets you easily assign and reassign shifts to avoid conflicts like PTO, overtime, and over/under scheduling. Our software will automatically make recommendations based on your forecast from Inn-Flow’s Accounting.
Our Smart Scheduling also helps you...
1. Copy schedules from previous weeks, or use customized templates
2. Create schedules in seconds with drag and drop functionality
3. Automatically communicates new/updated schedules to your team via text
PTO Tracking
Scheduling & Labor Management
INCLUDED
Automate PTO requests and approvals
Eliminate Labor Waste
Scheduling & Labor Management
INCLUDED
Set expectation with Labor Models
Manage housekeeping with MPOR
Eliminate Buddy Punching
Avoid early punch ins
Dashboard with actionable analytics
Other Products by Inn-Flow
1/5
Integrates with
Inn-Flow doesn’t have any verified integrations. Check back later for new Inn-Flow integrations.
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What customers love about Inn-Flow Labor Management
99% recommend
Vice President
The customer service and the ease of use is what I enjoy the most. My properties are happy and they say it saves them time that can be used elsewhere through their day.
President
InnFlow has improved the efficiency and profitability of our hotel operations by automating the import of PMS and STAR report data, giving our managers powerful but easy reporting capabilities, and tracking labor costs t...
Founder
The reports are very detailed and easy to run. I like seeing all my hotels revenue and labor reports in place. I really love the fact that I search for information by discretion, amount, vender, or hotel. The facial reco...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
From the top down, Inn-Flow has superior implementation and product service support to make your hotel teams feels comfortable and confident. Inn-Flow really is a one-stop-shop, by offering so many integrated tools to help hoteliers.
by Joseph Arends (Chicago Marketing Consultancy) on October 11, 2022
Question:
What differentiates this product or service from the competition?
Answer:
Inn-Flow consistently innovates to ensure they offer best in class products. From new dashboards, faster load times, new tools / features, Inn-Flow evolves as the industry does to meet the needs and demands of hoteliers.
by Joseph Arends (Chicago Marketing Consultancy) on October 11, 2022
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
What are you waiting for? :) So much of our industry is built on relationships and trust that when you find a good partner or product, it's important to share it with others to assist them in growing and managing their business(es). I hope you take me up on it.
by Joseph Arends (Chicago Marketing Consultancy) on October 11, 2022
Recommended by
Joseph Arends
President & Founder @ Chicago Marketing Consultancy
Features
Want to go behind the scenes and see how Inn-Flow Labor Management works?
Clients & references
References & testimonials
When we started looking for new software, we wanted one vendor with a couple of different products like labor, sales, and accounting, and accounting services. We wanted to consolidate everything into ...
Having an all-in-one software is key in the hospitality industry, and Inn-Flow has achieved that. It allows everyone to access all the information they need through a single login.
Case studies
- Why Daily Frustrations and Gaps in Former Accounting Solutions Drove Southwest Hospitality to Adopt Inn-Flow
- Southwest Hospitality Management
- Labor Management Transformation - Family Business Turned Corporate Collective
- Scarlet and Gray Hospitality
Awards & Certifications
Inn-Flow doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- United States of America
December 16, 2022
Inn-Flow Labor Management Review: Best Accounting and Labor software for Hoteliers!
EVP from Branded Hotels in Raleigh (United States of America)
Recommend
10/10
What do you like most?
Inn Flow is so user friendly. It saves us time with features like reoccurring journal entries, quick search capabilities and being able to copy budget templates from one hotel to another. We also love get...
What do you dislike or think could be improved?
The dashboards going live will be a huge benefit to our operation and the only item I feel Inn Flow was missing.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Dec 20, 2022 Cynthia F. from Inn-Flow replied:
December 14, 2022
Inn-Flow Labor Management Review: As a rising AGM I am thrilled about how easy Inn Flow makes my job!!!
Front Office Supervisor from Branded Hotels in Cary (United States of America)
Recommend
10/10
What do you like most?
It's easy to navigate. It's easy to control labor costs. It's a one stop shop to see any staff with over time at risk. Completing payroll at the end of each period is easier than any other hotel I've ever...
What do you dislike or think could be improved?
May need to nclude graphs in the reports to better see at a glance our trends and such. Also may be good to have a copy of each staff member to receive a copyy of their pay stubs in their emails. Not much...
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
On Dec 15, 2022 Cynthia F. from Inn-Flow replied:
We appreciate you taking time to share your feedback about our Labor Software and Payroll Services. ...
December 14, 2022
Inn-Flow Labor Management Review: All in One Hotelier's Dream
Area General Manager from Branded Hotels in West Columbia (United States of America)
Recommend
10/10
What do you like most?
Inn-flow is an all in one system that lets you control your labor management, scheduling and view your P&L in live time whenever you want to see it. It is extremely user friendly and the support is quick....
What do you dislike or think could be improved?
The only improvement I would like to see if possible is an email notification for automatic punch outs instead of finding them myself on the approval pages days later.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Dec 15, 2022 Cynthia F. from Inn-Flow replied:
Thank you for taking time to share your thoughts about our software. We are happy to hear that you ...
December 09, 2022
Inn-Flow Labor Management Review: Scheduling and Labor
GM from Bed & Breakfast & Inns in San Diego (United States of America)
Recommend
10/10
What do you like most?
Easy set up friendly I like the way the system lets you update schedule. There is more way to move around
What do you dislike or think could be improved?
More alerts to changes upcoming when days are approaching for the following week. Email alerts or text alerts. Maybe when logging in
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4
On Dec 14, 2022 Cynthia F. from Inn-Flow replied:
Thank you for taking time to submit a review of Inn-Flow. Glad you find the drag and drop schedulin...
December 09, 2022
Inn-Flow Labor Management Review: Easy to use! Switch now!
Director of Finance from Branded Hotels in Dayton (United States of America)
Recommend
10/10
What do you like most?
All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround a...
What do you dislike or think could be improved?
I would like to see a dashboard of all m financials and cores or each property so I can get a quick snapshot of the health of each property. I would like this system to link directly to my bank so that it...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Dec 12, 2022 Cynthia F. from Inn-Flow replied:
Thank you for taking time to provide a review. We are happy to hear that you are pleased with the a...
December 08, 2022
Inn-Flow Labor Management Review: Great, user friendly software and outstanding support
from Branded Hotels in Benson (United States of America)
Recommend
10/10
What do you like most?
The accounting module is extremely user friendly, and training could not be simpler. We were able to train and onboard our team using remote meetings that was better than when I went to 3 days of in perso...
What do you dislike or think could be improved?
I cannot think of anything right now that I would request to be improved. Inn-Flow has listened to our suggestions and I am confident that the product will be even better as time moves on.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Dec 08, 2022 Cynthia F. from Inn-Flow replied:
Thank you so much for taking time to share your positive feedback on this forum so that other potent...
Pricing
Inn-Flow hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Inn-Flow doesn’t have any recent coverage yet
Recent press releases
Resources & reports
Inn-Flow doesn’t have any free e-books or reports available
Popular Inn-Flow Labor Management Integrations
Human Resources Manager
The labor management module. It’s extensive to include biometric identification, forecasting, scheduling, and payroll processing. The program is easy to navigate with many options to drill in for detailed information a...