10 Best Loopon Alternatives 2026
Guest Survey Software
22 
HT Score
Honest feedback from your own guests in larger quantity than any public review site is the best source of data for both strategic decisions and running quick experiment with immediate results on guest satisfaction.
Our philosophy is that getting feedback from a thousand guests on a few key parameters is more important than getting feedback from a few guests on a thousand parameters.
We integrate with any PMS provider and the post-stay surveys are automatically sent the day after your guests check out. All our surveys fit on one page, and are perfectly matched to your graphical profile.
Recommended by 21 hoteliers
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All Guest Survey Software Products10 Alternatives & Competitors to Loopon
#1
#2
Customer Alliance
Guest Survey Software
87
HT Score
Capture feedback:
Get set up once, and get customer insights forever. Deliver engaging surveys on autopilot and capture feedback across every touchpoint. Connect insights from your customer’s digital and on-site experience, using Email, SMS, QR code, In-web, and In-App surveys. With real-time monitoring of crucial metrics like CSAT (Customer Satisfaction Score), NPS (Net Promoter Score), and CES (Customer Effort Score) you’ll gain a comprehensive view of each interaction and track satisfaction from start to finish.
Understand feedback:
Transform feedback into actionable, easy-to-understand insights to share with your team. Centralize all customer feedback and every online review in one smart dashboard and uncover customer (dis-)satisfaction drivers using our platform’s analytics capabilities.
Share feedback:
Amplify your online presence, drive traffic, improve search rankings, and showcase trust by automatically distributing and sharing your reviews across platforms like Google and TripAdvisor. Display your Customer Alliance widget directly on your website to drive trust and improve conversions.
Act on feedback:
With actionable insights and the powerful AI Reply Assistant, you're prepared to respond swiftly with unique, personalized responses to your customers' feedback at the push of a button. Our closed-loop feedback system puts the power in your hands, ensuring every customer feels heard putting you on the path to exceed their expectations!
Reviewers say compared to Loopon, Customer Alliance is
- Better at support
- Easier to use
- More highly recommended
- Better for: Bed & Breakfast & Inns, Boutique Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Luxury Hotels, Other, Resorts
- More press mentions
- Slower to reach ROI
- Less features
- Worse for: Branded Hotels, Casinos, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Motels, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
chargée de communication
#3
Feedier
Guest Survey Software
An intuitive platform that automatically collects real-time feedback, provides clear quantifiable insights and facilitates actions at scale.
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#4
Revinate
Guest Survey Software
63
HT Score
Gather guest feedback in-stay or post-stay with customizable surveys to the right guest at the right time. Convert responses to reviews and publish on 100+ sites.
Reviewers say compared to Loopon, Revinate is
- Better at support
- Easier to use
- More highly recommended
- Better for: Bed & Breakfast & Inns, Boutique Hotels, City Center Hotels, Hostels, Luxury Hotels, Other, Resorts
- More press mentions
- Slower to reach ROI
- Less features
- Worse for: Branded Hotels, Casinos, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Motels, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
Director of Operations - Rooms in San Antonio (United States)
Chargée de Communication & Webmarketing in Paris (France)
#5
GuestRevu
Guest Survey Software
100
HT Score
• Try GuestRevu LITE • Free Forever • www.guestrevu.com/LITE •
Customisable surveys reflect your brand's look and feel, while asking the questions your business needs answers to. Dynamic smart surveys ask relevant questions to drill down to the heart of your guests' experiences (request a demo on our website, linked below). Multiple surveys help you analyse different aspects of your offering, different party sizes, or room types – collect guest feedback about what matters most
Reviewers say compared to Loopon, GuestRevu is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts
- More press mentions
- Less features
- Worse for: Casinos, Extended Stay & Serviced Apartments, Motels, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
#6
Guest Service
Guest Survey Software
Guest satisfaction is a very important and decisive issue in the competition of hotels. It is one of the most influential factors in a guest’s decision to book a hotel. In fact, according to many studies, “guest satisfaction”, that is, the comments made about the hotel, is more important and decisive than the price of the hotel.
#7
Howazit
Guest Survey Software
Howazit’s holistic, customer-centric and mobile-first approach has given birth to a smart and simple end-to-end customer communication platform. Our suite of products is available to use as a whole or as independent modules that allow you to communicate with customers to enhance not just customer satisfaction but loyalty, engagement and sales. Our products are available for seamless integration with the majority of business systems already in use worldwide (POS, PMS, CRM, RDS, HMS and more).
#8
Tripadvisor
Guest Survey Software
For the first time ever, you can work directly with Tripadvisor to impact your ranking on our platform. We’ll collect more reviews on your behalf to help increase your visibility and assure guests that you’re providing a travel experience that is memorable, healthy and safe.
Travelers depend on guest feedback to make decisions. As travel starts to pick up again, it’s essential to prove your credibility and instill confidence in potential guests to make them want to book with you.
More reviews. More visibility. More bookings.
#9
Everguest
Guest Survey Software
Discover the power of our Hospitality SurvAI, enhanced by EVI, our advanced AI system. Capture live feedback during stays or meals with our user-friendly surveys. Choose from built-in questionnaires or create custom surveys using a simple drag-and-drop interface. Easily share surveys via QR codes, direct email, or contact lists, ensuring you reach guests conveniently and efficiently. EVI analyzes feedback to convert sentiments into actionable data, providing deep insights into guest experiences and preferences. Save time with automatic report generation and AI-driven analysis. These features streamline processes, allowing your staff to focus on enhancing the guest experience.
#10
CustomerCount
Guest Survey Software
If customer loyalty is at the fore-front of your business operations and you are looking for a universal way to gauge this loyalty against your competitors, it’s time you use do a Net Promoter Score survey.
With decades of experience, CustomerCounter can take the guess work out of customer loyalty and provide you with actionable information to use on a daily basis.
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