Guest Satisfaction Goes Digital

Created in Collaboration with

purpleBackground ebookHolder category-buyers-guide


As guests return from 18 months at home, they’re looking for new experiences and expecting top-notch service. Hoteliers, meanwhile, are struggling to find line-level workers and are moving more operations above property. Fortunately, the accelerated adoption of technology like Customer Data Platforms and digital communication tools are helping hotel companies provide instant gratification and personalized experiences all along the guest journey, including the on-property experience.

What You'll learn

  • Creating a Personalized, Omnichannel Guest Journey
  • Building a Seamless On-Property Experience
  • Get Automated to Reward Guests at Scale

Keep up with the latest hotel tech tips, trends and insights with HTR’s monthly newsletter, theRewind

You’ve been subscribed

Invalid email format


Download the Free Report

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .


Want to talk to a Contactless Check-in expert?

As the official sponsor of this guide, the Virdee team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Contactless Check-in and which is right for your hotel.