Virdee Virtual Reception
0.0 (0 REVIEWS)
HT Score
unranked
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Virdee Virtual Reception
Unranked in Contactless Check-in
Go beyond contactless check-in
Not yet recommended by any hotels
Virdee has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Ratings Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Virdee Virtual Reception is the #7 most trending product in the Contactless Check-in category (out of 68) and the #388 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVirdee’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About Virdee Virtual Reception
Founded in 2020 | Headquarters in Austin (United States) | 17 employees
From check-in/check-out to secure identity verification and room upgrades, everything is covered. Going beyond check-in capabilities, new revenue streams can be unlocked by adding on- and off-site food & beverage ordering, charging for early check-in and late check-out, offering spa services, and much more. Guests can even contact hotel staff via voice/video call or chat directly in the app. All of this is possible through Virdee's web, app, and kiosk or by integrating the features into your existing app.
Capabilities
Pre-arrival communications
Pre-arrival communications
Once a reservation is made, an email is sent that includes pre-check-in steps, links to the mobile and web apps, information on the kiosk, and much more. These emails encourage guests to complete steps like identity check and payment submission before arrival. Email content and frequency can be customized to each property's needs.
Identity verification
Identity verification
Secure identity verification is quick and easy with Virdee Identity. Scan your document, take a picture, and you're done! And thanks to our partnership with CLEAR, identity verification is even faster for CLEAR members. Virdee offers various levels of identity verification to accommodate your needs and budget; from name comparison to industry-leading biometric verification.
Payment
Payment
All major cards and mobile wallets are covered. Virdee works with your payment provider to source the required payment terminal.
Signature capture
Signature capture
Signature capture provides an additional layer of security. Guests can view and acknowledge terms and conditions.
Room choice & upgrades
Room choice & upgrades
Don't leave empty rooms sitting there. Drive additional revenue by giving guests the option to upgrade themselves.
Loyalty program signup
Loyalty program signup
Have a loyalty program or just want to grow your marketing list? Since guest information is already captured, one-click signup lowers friction and improves conversion.
Key issuance
Key issuance
Mobile Key is provided right in the app for easy and immediate room access including the ability to share the key with others. The Kiosk provides a physical key card at the end of check-in. Additional cards can be printed at any time by scanning the QR code in the app.
Remote Assistance
Remote Assistance
If a guest needs any help, a simple click on the Remote Assistance button on Mobile or Kiosk immediately connects them with property staff. Staff can even complete the check-in process for guests if there are any problems and remotely issue a room key.
Property Information
Property Information
Guests can customize their experience via mobile app or web throughout their stay. Every amenity is at their fingertips, increasing satisfaction and conversion.
Check-out
Check-out
Check-out is quick and easy, whether via Kiosk or Mobile. Guests can change their final payment method, view what has been charged to the room, and receive a final invoice via email.
Features
Pre-Arrival & Check-in
4/5 features
Information Collection
4/5 features
Translations
4/5 features
Payments & Authorization
4/5 features
Mobile Key
4/5 features
Upgrades & Upselling
4/5 features
Other
0/1 features
Available Add-ons & Modules
Mobile App
Contactless Check-in
Guests can check-in and customize their experience throughout their stay. Every amenity is at their fingertips, increasing satisfaction and conversion.
Room Selection & Upgrades
Upselling Software
Don't leave empty rooms sitting there. Drive additional revenue by giving guests the option to upgrade themselves.
Loyalty Program Signup
Contactless Check-in
Have a loyalty program or just want to grow your marketing list? Since guest information is already captured, one-click signup lowers friction and improves conversion.
Web App
Hotel Guest Apps
Not all guests want to download an app. That's why Virdee also offers a web app that allows immediate access to check-in and associated features.
Kiosk
Contactless Check-in
Serve 100% of guests and add the finishing touch to your lobby. Guests check in, upgrade rooms, add packages, and get a key card... all contactless.
Identity Verification
Contactless Check-in
Virdee Identity provides peace-of-mind and enable true bypassing of the front desk. Various levels of security are available to fit every property's needs.
Package upgrades
Contactless Check-in
Let guests see pre-purchased packages and add additional packages during check-in and drive more conversion.
Remote Assistance
Contactless Check-in
Anywhere. Anytime. Remote Assistance connects guests to your staff via mobile or kiosk, creating a front-desk-on-demand and giving your staff more flexibility.
Pricing
Pricing Available By Request
Virdee has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
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References
Virdee doesn’t have any references available
Featured Customers
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Hotelier Rating
It looks like Virdee is not recommended by any hotels
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Support
Unverified
Virdee has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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