What Hotel Guests Really Want to Know: Top 50 Questions Asked in Summer 2023

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Explore insights, trends and tips for improving guest communications based on first-party data from HiJiffy. Use actionable insights from this report to empower your hotel and your teams to be better prepared for the next peak season! Analysing over 1.7 million queries answered by conversational AI in summer 2023, this report presents:

What You'll learn

  • Top 50 topics of guest queries
  • Five key categories of questions
  • Top FAQs per channel
  • Emerging topics
  • Unusual requests

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