Review of The Guestbook

10
Clear communication and personalized support — payment process could be easier
GM from 25-49 room Branded Hotels in Prague (Czech Republic)
Verified
1 days ago
What do you like most?
What I like the most is the clear communication and personalized support, as it makes the overall experience more efficient, helpful, and tailored to the hotel's needs.
What do you dislike or think could be improved?
Payment process. A straightforward regular invoice with a direct payment option would be much appreciated, rather than having to make payments through an intermediary bank, which can make the process less convenient.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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