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Review of TrustYou

10
Review Reputation Survey Data Analytics
Assistant Director of Quality Assurance from 100 to 199 room Boutique Hotels in Bangkok (Thailand)
Verified
6 months ago
Products Reviewed
Reputation Management
Hotel CRM & Email Marketing
Hotel Chatbots
What do you like most?
- Guest review summary and sources. - Review Analysis (Sentiments, Problem Encountered, Problem Resolved). - Competitor scores comparison. - Executive summary tiles.
What do you dislike or think could be improved?
- Sentiments edit can be allocated to certain department/category. - AI summary weekly, monthly reports generated. - Mobile application version.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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