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Review of The Guestbook

10
More direct bookings and happy guests — but marketing needs work
General Manager from 200 to 499 room Boutique Hotels in Calgary (Canada)
Verified
5 days ago
Products Reviewed
Loyalty Programs for Independents
Direct Booking Tools
What do you like most?
Provides a great loyalty program for guests and better conversion. Allows us to get more direct bookings and guests are pleased with the rewards they receive.
What do you dislike or think could be improved?
More target based marketing as well as more consistency with marketing efforts. I believe it would benefit the properties if there were email blasts and better communicate when they are happening.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
N/A

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