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Review of Customer Alliance

9
Very easy to manage and answer customer feedback from all portals
OWNER-MANAGER from 10 to 24 room Luxury Hotels in Gresy-sur-Aix (France)
Verified
6 months ago
Products Reviewed
Reputation Management
Guest Survey Software
What do you like most?
The proposed AI generated draft answers that make me save a whole lot of time while answering the guests's reviews.
What do you dislike or think could be improved?
Not sure as I am not quite a proficient user yet. For instance, I did not figure out how to select only the reviews that have not been answered yet. That would be helpful, and I bet it does exist somewhere.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
4.0/5

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