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Review of Lighthouse

10
Strong market intelligence for revenue decisions — reporting could be more flexible
Cluster Revenue Manager from 200 to 499 room Boutique Hotels in London (United Kingdom)
Verified
1 days ago
Products Reviewed
Rate Shopping
Business Intelligence
Hotel Rate Parity
What do you like most?
Lighthouse has been a valuable commercial and revenue management tool, providing strong market intelligence, benchmarking, and rate shopping capabilities. The platform is intuitive and helps support data-driven pricing and distribution decisions. The insights available allow us to react quickly to market changes and identify opportunities to improve performance. The customer support team is responsive and proactive, and the continuous product development demonstrates a commitment to meeting the evolving needs of the hospitality industry. Areas for improvement would include enhanced reporting customization and further integration capabilities with hotel systems to streamline workflows even more. Overall, Lighthouse is a reliable and innovative solution that adds significant value to our revenue management strategy and commercial decision-making.
What do you dislike or think could be improved?
While Lighthouse provides excellent market intelligence and benchmarking tools, greater flexibility in report customization and dashboard personalization would enhance the user experience. Being able to tailor views and automate specific reports for different stakeholders would make the platform even more efficient for day-to-day commercial decision-making.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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