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Review of The Guestbook

8
Direct bookings and repeat business — but clearer rewards would help
Director of Sales & Marketing from 200 to 499 room Bed & Breakfast & Inns in Bridgetown (Barbados)
Verified
2 days ago
Products Reviewed
Loyalty Programs for Independents
Direct Booking Tools
What do you like most?
It supports our goal to increase direct bookings. I like that it gives additional incentive to our guest book directly with the hotel. They can be a part of our loyalty program and receive cash back which encourages them to book directly again with us in the future which also encourages repeat business.
What do you dislike or think could be improved?
Make it clearer for guest and hotel to understand the direct benefits. It would be nice if the cash rewards could be for the specific hotel.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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